With the growing number of dietary needs being requested at events, it's about time we understood what they are and how to incorporate them into our menus. This fun, engaging trivia game gives meeting planners, caterers and hoteliers a fun and easy way to understand the needs and learn how to create a better customer experience through the food they are serving.
2. Tracy Stuckrath
CSEP, CMM, CHC, CFPM
• Certified event professional,
strategic meetings manager & health coach
• One of 15 million+ Americans
with food allergies
• Studied at Institute of
Integrative Nutrition
• Founded Thrive! in 2010 to combine
those two
• Not a doctor, nutritionist or lawyer
MPI New Jersey
Food Fight!
October 29, 2013
3.
4. Essential Learning Components
u
Understanding various dietary needs
v
Offering healthy meal options for attendees.
w
Saving money when ordering food and beverage.
x
Establishing better communication with food
and beverage partners when planning events.
MPI New Jersey
Food Fight!
October 29, 2013
11. Don’t
want to
be a
burden
Perceived lack
of empathy to
their need
Low
Expectations
of Products &
Services
Asking is impolite
Embarrassed
Unsure how to tell
Host.15
would
not be able
.25
to meet
need
27. Crohn’s & Colitis
• Chronic inflammatory
disease affecting
gastrointestinal tract
• 500,000 Americans
• Inflammatory bowel
disease (IBD)
• Cause unknown
• Managed through
individualized diet
MPI New Jersey
Food Fight!
October 29, 2013
28. of 21st Century
Epidemic
1:3 Americans
• Blood sugar
•
•
Low in salt, fat
and sugar
•
High in fiber
•
What, when
and how much
Girl From Paris
Tumblr
43. Consider
•
•
Menus
•
Back of House
•
Front of House
•
Set-up
•
Staffing
•
Atlanta Foodservice Expo
Standard Operating
Procedures
Communication
Navigating the Dietary Needs of Guests
October 21, 2013