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WHY YOU CANNOT MISS THIS EVENT:
What are the top reasons for project failure?
• Inadequately trained and / or inexperienced Project Managers
• Failure to set and manage expectations
• Poor leadership at any and all levels
Sources: Standish Group
So the top 3 reasons for project failures are mostly people issues
than technical issues.
This course is designed to help companies better identify, select,
train and support both program and project managers as a core
competency within the organisation. Building around proven
academic research, we will explore the various competency
models, including those of PMI, AIPM, IPMA and GAPPS, and using
those as the basis; actually conduct competency assessments in
the classes.
We will also explore how to modify competencies to fit your
specific organisation or application.
Lastly, this course will also demonstrate how to use the Kirkpatrick
4 Step Model to evaluate and measure the effectiveness of project
and program management training programs.
BIG 4 BENEFITS YOU WILL TAKE AWAY
FROM THIS COURSE:
1. At the completion of this course, each
participant will have prepared, scored and
analyzed a self evaluation of:
- their Explicit Knowledge as it applies to
project/program management
- their work experience as it applies to project/
program management
- their behavioral attributes as they pertain to
project/program management
- their competencies assessed against the
GAPPS Competency Standards
- their Tacit Knowledge as it applies to project/
program management
2. An understanding of the existing competency
standards and how to adapt and adopt them
for use in their organization
3. An understanding of how to evaluate training
programs using the Kirkpatrick 4 Step Model
4. A list of Key Performance Indicators (KPI’s) for
use in evaluating and measuring project and
program managers.
8-9 March 2011 | Parkroyal Hotel, Kuala Lumpur
Project Management Competency Development
Select, train and develop project and program management
practitioners to ensure project success
This course qualifies for :
• Professional Development Units (PDU’s) under Category 4 with 14 PDU
• Continuing Education Units (CEU’s) for AACE recertification under Category B
“Learned”with 1.4 CEU
Follow us on
Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate
2
Register Now
T: +603-2711 0701
F: +603-2711 0703
E: dillony@trueventus.com
Dr. Paul D. Giammalvo, CDT, CCE, MScPM, MRICS
Over 30 years management experience in general construction, oil, gas
and process plant, telecommunications, international development and
building information management systems.
The trainer experiential learning techniques and demonstrated proficiency
have been honed over these years as a coach and mentor, to enable
delegates to gain a real-world understanding of applied theory.
He started his career as an educator by developing in house training
courses for Fortune 500 companies. Over the past 15 years, he has built
an exceptionally solid understanding of what corporations are looking for
from educational courses. Part of this is a strong emphasis which is built
into his courses on the importance of generating and measuring Return
on Training Investment (ROTI). Another factor heavily influencing his
development and presentation of courses is the importance of building
competency, not just knowledge.
He holds a Doctor of Philosophy in Project/Program Management from
Lille Graduate School of Masters in Project Management from The George
Washington University and a Bachelor of Engineering Technology from
Central New England College of Technology.
The majority of his training programmes are to prepare mid-career path
professionalpractitionersinFortune500companiesandNGOorganisations
to sit for internationally recognised certifications in project management/
project controls. These certifications include PMI, CAPM, PMP, AACEi, ICC,
CCC/CCE, EVP, PSP, C3PM. Over the 18 year period, he has trained over
8,000 people for the above referenced certifications, with a 99.9% running
averagefirstattemptpassratefornative/nearnativespeakersofEnglishand
86.5% first attempt pass rate for English as Second Language professionals.
List of clients:
• Ericsson
• AT&T
• Nokia
• Dames & Moore
• UN Projects Office
• General Motors
• Lucent Technologies
• Chevron
• BP
• Holden Auto
• Pertamina
• Petronas Carigali
• Shell Oil
• BASF
• Sabah Electricity
• Alcatel
About Your Course Leader
Project Management Competency Development
• SIEMENS
• Continental Sime Tyre
• Conoco Phillips
• Indocement
• Lafarge
• Tetrapark
• ING Insurance
• BAE Systems Australia
• Foster Wheeler
• Goldman Sachs
• Hilton Hotels
• Rockwell Automation
• Petronas Gas
• Ranhill Worley
• Crescent Australia
• Schlumberger
TESTIMONIALS
Great program content covering all aspect, it was excellent!”
- Mauri Romano, Holden Auto Australia
“Excellent.. much more than I expected. Can’t say enough
good about it” - Vince Dainotto, Lucent Technology
“Thank you for your great course. It’s a tremendous personal
value to me for having participated.” - Wayne Lennon ,
Ericson
“Definitely would be recommending the course to other folk
in my department” - Robin Chen, Nokia
“Keep up the good work” - Marty Liv, General Motor China
“This is the BEST course I ever take, after this course I feel
more confortable on PM knowledge. I will implement this
knowledge on my daily job” - Freeport Indonesia
“2 Thumb up!! Useful, Essential & must for anyone involved
in PM, I will recommend this class” - Philippe Ruiz , Esc-Lille
“Verygoodinstructiontechnique&delivery.Goodinteraction
with group, good group involvement with the training”
- Damian Muray, ESB International
“ExcellentTrainerandTrainingMaterials” -Rama Ruchyama,
Finance Director, GTZ
“Clear and concise, easy to understand- VERY GOOD!!
- Abd Hakim Bin Haji Hanpiah, Executive Engineer,
Housing Development Authority, Saudi Arabia
WHO SHOULD ATTEND
If you are responsible for managing and developing
project management to achieve core competency
in your organisation, you cannot afford to miss this:
Job titles:
• Project manager
• Program manager
• Asset manager
• Line manager
• Operations manager
• Facilities manager
• HR Manager
• Competency Development manager
* This sequence is illustrative only. All topics listed above will
be covered, the presenter reserves the right to restructure the
presentation based on the inputs from the pre-course survey to
maximise the participant’s learning.
Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate
3
Session One
What is“competency”and how can we measure it?
• Why is competency in project and program management
becoming so critical?
• What is COMPETENCY as it applies to project and program
management?
• What are the generic approaches to inferring or measuring
competency?
- Project Management Institute (PMI) approach
- International Project Management Association (IPMA)
approach
- Australian Institute of Project Management (AIPM) approach
- OGC/APM/APMG (PRINCE2) approach
- GAPPS approach
- Other approaches
• Making sense of Professional Credentials in Project
Management- A Benchmark Comparison Study
Session Two
Measuring and weighting formal academic knowledge
• What is EXPLICIT knowledge as it relates to project and
program management?
• How to measure and evaluate EXPLICIT knowledge
• How important is EXPLICIT knowledge to your organization
• How to identify what EXPLICIT knowledge is necessary for
project and program managers to be successful in your
organization?
Session Three
Measuring and weighting work experience
• How to measure and objectively analyze work experience
- Case Study- Commercial Aircraft Piloting
- Case Study- Professional Engineers
- Case Study- Project Managers
- Lessons Learned from Medicine
• Compiled“best practices”in measuring and evaluating work
experience
- Key Performance Indicators for workforce evaluation
Session Four
Measuring, evaluating and weighting the behavioral aspects
• Introducing Harrison Assessments Behavioral Profiles of
Successful Project Managers
• Using the HA Assessment to identify potential project/program
managers
• Going beyond HA
- Measuring and evaluating Values, Ethics and Morals
- Evaluating project managers using Social Networking
Session Five
Measuring and Evaluating Competency
• Understanding and Using the GAPPS competency standards
- Project Managers:
Manage Stakeholder Relationships and Expectations
Manage the Development of the Plan for the Project
Manage the Project Progress
Manage Product Acceptance
Manage Project Transitions
Evaluate and Improve Project Performance
- Program Managers
Provide leadership for the program
Manage stakeholder relationships
Craft the program
Orchestrate delivery of the benefits
Sustain forward progress on the program
Manage organizational change
Facilitate management of commercial contracts
Facilitate the creation and management of collaborative
relationships
Session Six
Measuring and Assessing Tacit Knowledge
• Tacit or Informal Knowledge is the unwritten, unspoken, and
hidden vast storehouse ofknowledge held by practically
every normal human being, based on his or her emotions,
experiences, insights,intuition, observations and internalized
information. (Polyani, 1966)
• How do we measure and assess that in the workplace and how
do we take advantage of this
• How do we measure and assess that in the workplace and how
do we take advantage of this.
• More importantly, how do we capture it from the best
performers and share that across the organization
Session Seven
Pulling it all together
• Creating a 360 degree scoring model which includes:
- Measuring, evaluating and scoring Explicit Knowledge
- Measuring, evaluating and scoring Work Experience
- Measuring, evaluating and scoring Attitudes and Behaviors
- Measuring, evaluating and scoring demonstrated
Competency
- Measuring , evaluating and scoring Tacit Knowledge
DAY 1 & 2
Register Now
T: +603-2711 0701
F: +603-2711 0703
E: dillony@trueventus.com
PROGRAMME SCHEDULE
0830 Registration and coffee
0900 Morning session begins
1030 Morning networking break
1300 Networking luncheon
1400 Afternoon session begins
1530 Afternoon networking break
1730 Course concludes
Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate
4
Project Management Competency Development REGISTER NOW
Dillon Yong
Tel: +603-2711 0701
Fax: +603-2711 0703
Email: dillony@trueventus.com
EXIBITION OPPORTUNITIES
Limited packages are available. For
further details, contact Aravind Menon
+603-2711 0701
aravindm@trueventus.com
1
COMPANY DETAILS
Name Industry
Address
Postcode Country
Tel Fax
ATTENDEE DETAILS
1 Name Job Title
Tel Email
2 Name Job Title
Tel Email
3 Name Job Title
Tel Email
4 Name Job Title
Tel Email
5 Name Job Title
Tel Email
APPROVAL
NB: Signatory must be authorised on behalf of contracting organisation.
Name Job Title
Email
Tel Fax
Authorising Signature
COURSE FEES
□ Kuala Lumpur
Book and pay before 14 Dec 2010 USD1495, save USD500 per delegate
From 15 Dec 2010 USD1995per delegate
All options inclusive of course papers, luncheon and refreshments
PAYMENT DETAILS
Payment is due in 5 working days. By Signing and returning this form, you are accepting our terms and conditions.
Please debit my: □ VISA □ MasterCard
Card Number □□□□ □□□□ □□□□ □□□□
Security Code □□□□
Carholders Name Expiry Date / /
Carholders Signature
8-9 March 2011 | Parkroyal Hotel, Kuala Lumpur GM-01
TERMS & CONDITIONS
1. The course fee is inclusive of the event proceedings,
materials, refreshments and lunch
2. Upon receipt of the completed registration form,
invoice will be issue. Trueventus request that all
payments be made within 5 working days of the
invoice being issued. Full payment must be received
prior to the event. Only delegates that have made
full payment will be admitted to the event.
3. Substitution & cancellations policy. Should the
registered delegate unable to attend, a substitute
delegate is welcome at no extra charge. Written
notifications of all substitutions is required 5 working
days prior to the event. Trueventus contracts carry
100% full liability upon receipt of registration.
Non payment does not constitute cancellation. A
50% of cancellation fee will be charged under the
terms outlined below: Due to limited event seats,
Trueventus agrees to reserve the seat for the client
upon issuance of invoice. Upon signing of this
contract, client agrees that in any case of dispute or
cancellation of this contract Trueventus will not be
able to mitigate its losses for any less than 50% of the
total contract value. If a client does not attend the
event without written notification at least 5 working
days prior to the event date, he/she will be deemed
as no show. Trueventus does not provide refunds for
cancellations. When any cancellations are notified
in writing to Trueventus 5 working days prior to the
event, a credit voucher will be issued for use in future
Trueventus events.
4. Trueventus will at all times seek to ensure that all
efforts are made to adhere to meet the advertised
package, however we reserve the right to
postpone,cancel or move a venue without penalty
or refunds. Trueventus is not liable for any losses
or damages as a result of substitution, alteration,
postponement or cancellation of speakers and / or
topics and / or venue and / or the event dates. If
force majeure were to occur Trueventus accepts
no responsibility or liability for any loss or damage
caused by events beyond their control, including,
but not restricted to strikes, war, civil unrest, flight
delays, fire flood, or any adverse weather conditions.
5. Upon receiving this signed booking form, you
the client herby consent to Trueventus to keep
your details for the use of future marketing
activities carried out by Trueventus and third party
organisations & partners.
6. Copyright and Intellectual Property. Any
redistribution or reproduction of part or all of the
contents in any form in connection to this event
is prohibited without prior written consent by
Trueventus.
7. Client hereby agrees that he/she exclusively
authorizes Trueventus charge the credit card with
details listed above for the amount provided herein;
this registration form serves as a contract that is valid,
binding and enforceable. He/she at any time will
have no basis to claim that the payments required
under this Contract are unauthorized, improper,
disputed or in any way.
Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate

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Project Management Competency Development_Trueventus

  • 1. 1 WHY YOU CANNOT MISS THIS EVENT: What are the top reasons for project failure? • Inadequately trained and / or inexperienced Project Managers • Failure to set and manage expectations • Poor leadership at any and all levels Sources: Standish Group So the top 3 reasons for project failures are mostly people issues than technical issues. This course is designed to help companies better identify, select, train and support both program and project managers as a core competency within the organisation. Building around proven academic research, we will explore the various competency models, including those of PMI, AIPM, IPMA and GAPPS, and using those as the basis; actually conduct competency assessments in the classes. We will also explore how to modify competencies to fit your specific organisation or application. Lastly, this course will also demonstrate how to use the Kirkpatrick 4 Step Model to evaluate and measure the effectiveness of project and program management training programs. BIG 4 BENEFITS YOU WILL TAKE AWAY FROM THIS COURSE: 1. At the completion of this course, each participant will have prepared, scored and analyzed a self evaluation of: - their Explicit Knowledge as it applies to project/program management - their work experience as it applies to project/ program management - their behavioral attributes as they pertain to project/program management - their competencies assessed against the GAPPS Competency Standards - their Tacit Knowledge as it applies to project/ program management 2. An understanding of the existing competency standards and how to adapt and adopt them for use in their organization 3. An understanding of how to evaluate training programs using the Kirkpatrick 4 Step Model 4. A list of Key Performance Indicators (KPI’s) for use in evaluating and measuring project and program managers. 8-9 March 2011 | Parkroyal Hotel, Kuala Lumpur Project Management Competency Development Select, train and develop project and program management practitioners to ensure project success This course qualifies for : • Professional Development Units (PDU’s) under Category 4 with 14 PDU • Continuing Education Units (CEU’s) for AACE recertification under Category B “Learned”with 1.4 CEU Follow us on Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate
  • 2. 2 Register Now T: +603-2711 0701 F: +603-2711 0703 E: dillony@trueventus.com Dr. Paul D. Giammalvo, CDT, CCE, MScPM, MRICS Over 30 years management experience in general construction, oil, gas and process plant, telecommunications, international development and building information management systems. The trainer experiential learning techniques and demonstrated proficiency have been honed over these years as a coach and mentor, to enable delegates to gain a real-world understanding of applied theory. He started his career as an educator by developing in house training courses for Fortune 500 companies. Over the past 15 years, he has built an exceptionally solid understanding of what corporations are looking for from educational courses. Part of this is a strong emphasis which is built into his courses on the importance of generating and measuring Return on Training Investment (ROTI). Another factor heavily influencing his development and presentation of courses is the importance of building competency, not just knowledge. He holds a Doctor of Philosophy in Project/Program Management from Lille Graduate School of Masters in Project Management from The George Washington University and a Bachelor of Engineering Technology from Central New England College of Technology. The majority of his training programmes are to prepare mid-career path professionalpractitionersinFortune500companiesandNGOorganisations to sit for internationally recognised certifications in project management/ project controls. These certifications include PMI, CAPM, PMP, AACEi, ICC, CCC/CCE, EVP, PSP, C3PM. Over the 18 year period, he has trained over 8,000 people for the above referenced certifications, with a 99.9% running averagefirstattemptpassratefornative/nearnativespeakersofEnglishand 86.5% first attempt pass rate for English as Second Language professionals. List of clients: • Ericsson • AT&T • Nokia • Dames & Moore • UN Projects Office • General Motors • Lucent Technologies • Chevron • BP • Holden Auto • Pertamina • Petronas Carigali • Shell Oil • BASF • Sabah Electricity • Alcatel About Your Course Leader Project Management Competency Development • SIEMENS • Continental Sime Tyre • Conoco Phillips • Indocement • Lafarge • Tetrapark • ING Insurance • BAE Systems Australia • Foster Wheeler • Goldman Sachs • Hilton Hotels • Rockwell Automation • Petronas Gas • Ranhill Worley • Crescent Australia • Schlumberger TESTIMONIALS Great program content covering all aspect, it was excellent!” - Mauri Romano, Holden Auto Australia “Excellent.. much more than I expected. Can’t say enough good about it” - Vince Dainotto, Lucent Technology “Thank you for your great course. It’s a tremendous personal value to me for having participated.” - Wayne Lennon , Ericson “Definitely would be recommending the course to other folk in my department” - Robin Chen, Nokia “Keep up the good work” - Marty Liv, General Motor China “This is the BEST course I ever take, after this course I feel more confortable on PM knowledge. I will implement this knowledge on my daily job” - Freeport Indonesia “2 Thumb up!! Useful, Essential & must for anyone involved in PM, I will recommend this class” - Philippe Ruiz , Esc-Lille “Verygoodinstructiontechnique&delivery.Goodinteraction with group, good group involvement with the training” - Damian Muray, ESB International “ExcellentTrainerandTrainingMaterials” -Rama Ruchyama, Finance Director, GTZ “Clear and concise, easy to understand- VERY GOOD!! - Abd Hakim Bin Haji Hanpiah, Executive Engineer, Housing Development Authority, Saudi Arabia WHO SHOULD ATTEND If you are responsible for managing and developing project management to achieve core competency in your organisation, you cannot afford to miss this: Job titles: • Project manager • Program manager • Asset manager • Line manager • Operations manager • Facilities manager • HR Manager • Competency Development manager * This sequence is illustrative only. All topics listed above will be covered, the presenter reserves the right to restructure the presentation based on the inputs from the pre-course survey to maximise the participant’s learning. Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate
  • 3. 3 Session One What is“competency”and how can we measure it? • Why is competency in project and program management becoming so critical? • What is COMPETENCY as it applies to project and program management? • What are the generic approaches to inferring or measuring competency? - Project Management Institute (PMI) approach - International Project Management Association (IPMA) approach - Australian Institute of Project Management (AIPM) approach - OGC/APM/APMG (PRINCE2) approach - GAPPS approach - Other approaches • Making sense of Professional Credentials in Project Management- A Benchmark Comparison Study Session Two Measuring and weighting formal academic knowledge • What is EXPLICIT knowledge as it relates to project and program management? • How to measure and evaluate EXPLICIT knowledge • How important is EXPLICIT knowledge to your organization • How to identify what EXPLICIT knowledge is necessary for project and program managers to be successful in your organization? Session Three Measuring and weighting work experience • How to measure and objectively analyze work experience - Case Study- Commercial Aircraft Piloting - Case Study- Professional Engineers - Case Study- Project Managers - Lessons Learned from Medicine • Compiled“best practices”in measuring and evaluating work experience - Key Performance Indicators for workforce evaluation Session Four Measuring, evaluating and weighting the behavioral aspects • Introducing Harrison Assessments Behavioral Profiles of Successful Project Managers • Using the HA Assessment to identify potential project/program managers • Going beyond HA - Measuring and evaluating Values, Ethics and Morals - Evaluating project managers using Social Networking Session Five Measuring and Evaluating Competency • Understanding and Using the GAPPS competency standards - Project Managers: Manage Stakeholder Relationships and Expectations Manage the Development of the Plan for the Project Manage the Project Progress Manage Product Acceptance Manage Project Transitions Evaluate and Improve Project Performance - Program Managers Provide leadership for the program Manage stakeholder relationships Craft the program Orchestrate delivery of the benefits Sustain forward progress on the program Manage organizational change Facilitate management of commercial contracts Facilitate the creation and management of collaborative relationships Session Six Measuring and Assessing Tacit Knowledge • Tacit or Informal Knowledge is the unwritten, unspoken, and hidden vast storehouse ofknowledge held by practically every normal human being, based on his or her emotions, experiences, insights,intuition, observations and internalized information. (Polyani, 1966) • How do we measure and assess that in the workplace and how do we take advantage of this • How do we measure and assess that in the workplace and how do we take advantage of this. • More importantly, how do we capture it from the best performers and share that across the organization Session Seven Pulling it all together • Creating a 360 degree scoring model which includes: - Measuring, evaluating and scoring Explicit Knowledge - Measuring, evaluating and scoring Work Experience - Measuring, evaluating and scoring Attitudes and Behaviors - Measuring, evaluating and scoring demonstrated Competency - Measuring , evaluating and scoring Tacit Knowledge DAY 1 & 2 Register Now T: +603-2711 0701 F: +603-2711 0703 E: dillony@trueventus.com PROGRAMME SCHEDULE 0830 Registration and coffee 0900 Morning session begins 1030 Morning networking break 1300 Networking luncheon 1400 Afternoon session begins 1530 Afternoon networking break 1730 Course concludes Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate
  • 4. 4 Project Management Competency Development REGISTER NOW Dillon Yong Tel: +603-2711 0701 Fax: +603-2711 0703 Email: dillony@trueventus.com EXIBITION OPPORTUNITIES Limited packages are available. For further details, contact Aravind Menon +603-2711 0701 aravindm@trueventus.com 1 COMPANY DETAILS Name Industry Address Postcode Country Tel Fax ATTENDEE DETAILS 1 Name Job Title Tel Email 2 Name Job Title Tel Email 3 Name Job Title Tel Email 4 Name Job Title Tel Email 5 Name Job Title Tel Email APPROVAL NB: Signatory must be authorised on behalf of contracting organisation. Name Job Title Email Tel Fax Authorising Signature COURSE FEES □ Kuala Lumpur Book and pay before 14 Dec 2010 USD1495, save USD500 per delegate From 15 Dec 2010 USD1995per delegate All options inclusive of course papers, luncheon and refreshments PAYMENT DETAILS Payment is due in 5 working days. By Signing and returning this form, you are accepting our terms and conditions. Please debit my: □ VISA □ MasterCard Card Number □□□□ □□□□ □□□□ □□□□ Security Code □□□□ Carholders Name Expiry Date / / Carholders Signature 8-9 March 2011 | Parkroyal Hotel, Kuala Lumpur GM-01 TERMS & CONDITIONS 1. The course fee is inclusive of the event proceedings, materials, refreshments and lunch 2. Upon receipt of the completed registration form, invoice will be issue. Trueventus request that all payments be made within 5 working days of the invoice being issued. Full payment must be received prior to the event. Only delegates that have made full payment will be admitted to the event. 3. Substitution & cancellations policy. Should the registered delegate unable to attend, a substitute delegate is welcome at no extra charge. Written notifications of all substitutions is required 5 working days prior to the event. Trueventus contracts carry 100% full liability upon receipt of registration. Non payment does not constitute cancellation. A 50% of cancellation fee will be charged under the terms outlined below: Due to limited event seats, Trueventus agrees to reserve the seat for the client upon issuance of invoice. Upon signing of this contract, client agrees that in any case of dispute or cancellation of this contract Trueventus will not be able to mitigate its losses for any less than 50% of the total contract value. If a client does not attend the event without written notification at least 5 working days prior to the event date, he/she will be deemed as no show. Trueventus does not provide refunds for cancellations. When any cancellations are notified in writing to Trueventus 5 working days prior to the event, a credit voucher will be issued for use in future Trueventus events. 4. Trueventus will at all times seek to ensure that all efforts are made to adhere to meet the advertised package, however we reserve the right to postpone,cancel or move a venue without penalty or refunds. Trueventus is not liable for any losses or damages as a result of substitution, alteration, postponement or cancellation of speakers and / or topics and / or venue and / or the event dates. If force majeure were to occur Trueventus accepts no responsibility or liability for any loss or damage caused by events beyond their control, including, but not restricted to strikes, war, civil unrest, flight delays, fire flood, or any adverse weather conditions. 5. Upon receiving this signed booking form, you the client herby consent to Trueventus to keep your details for the use of future marketing activities carried out by Trueventus and third party organisations & partners. 6. Copyright and Intellectual Property. Any redistribution or reproduction of part or all of the contents in any form in connection to this event is prohibited without prior written consent by Trueventus. 7. Client hereby agrees that he/she exclusively authorizes Trueventus charge the credit card with details listed above for the amount provided herein; this registration form serves as a contract that is valid, binding and enforceable. He/she at any time will have no basis to claim that the payments required under this Contract are unauthorized, improper, disputed or in any way. Book and Pay before 14 Dec 2010 USD1495, save USD500 per delegate