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Jeroen Kleinhoven
Treparel
Delftechpark 26
2628 XH Delft
The Netherlands
www.treparel.com

Managing Director
jeroen@treparel.com
+31 6 22241190

Brussels
June 27, 2013
KMX enables information and knowledge professionals
to gain faster, reliable, more precise insights in large
complex unstructured data sets allowing them to make
better informed decisions.

Treparel is a leading technology solution provider in
Big Data Text Analytics & Visualization
IT	
  Market	
  shi-	
  Nexus	
  of	
  Forces	
  driving	
  Big	
  Data	
  
challenges	
  and	
  opportuni9es	
  

Source: Gartner, 2011

80% of data is Unstructured (Text, Content, Images, Graphs)

Treparel KMX – All Rights Reserved 2013

www.treparel.com

3
Text	
  Analy9cs	
  Can	
  Transform	
  Informa9on	
  Into	
  Insight	
  
For	
  Strategic	
  Decision-­‐Making	
  

Source: Forrester Research, Inc.

“Why are customers loyal?”
“What are the top issues at our help desk this month”
“What are my competitors working on?
Treparel KMX – All Rights Reserved 2013

www.treparel.com

4
What’s	
  Language	
  Got	
  To	
  Do	
  With	
  It?	
  

Language

Treparel KMX – All Rights Reserved 2013

www.treparel.com

5
Treparel	
  supports	
  the	
  process	
  of	
  extrac9ng,	
  analyzing	
  
&	
  visualizing	
  informa9on	
  paKerns	
  in	
  text	
  collec9ons	
  

1. Entity extraction:
Examine a content cluster and extract references to
people, products, locations, and other concepts

2. Categorization/Classification:
Group similar information together

“The	
  European	
  clinical	
  
trial	
  data	
  look	
  promising.”	
  

4. Sentiment analysis:
To reveal the mood or tone of the text

3. Relationship mapping:
Connect entities to one another
Treparel KMX – All Rights Reserved 2013

Source: Forrester Research, Inc.

www.treparel.com

6
Key	
  Business	
  Problems	
  Treparel	
  KMX	
  solves	
  
Applica'on	
  Area	
  

Business	
  problem	
  

Value	
  

IP	
  &	
  Patent	
  Search	
  
How	
  to	
  improve	
  the	
  9me-­‐
consuming	
  and	
  costly	
  manual	
  
search-­‐process	
  of	
  patents.	
  

Reduce	
  research	
  9me,	
  improve	
  
precision	
  &	
  recall	
  of	
  relevant	
  
documents.	
  Improve	
  legal	
  posi9on	
  
and	
  drive	
  more	
  revenue	
  from	
  IP.	
  

Compe''ve	
  Analysis	
  	
  
How	
  to	
  increase	
  knowledge	
  on	
  
compe9tors	
  by	
  gaining	
  
clustered	
  insights	
  from	
  (semi-­‐)	
  
public	
  sources.	
  

Improve	
  compe99ve	
  advantage	
  by	
  
determining	
  interna9onal	
  strategy,	
  
product	
  roadmap,	
  R&D	
  planning,	
  
marke9ng	
  campaigns	
  and	
  customer	
  
sen9ment.	
  

Healthcare	
  	
  
How	
  to	
  iden9fy	
  health	
  risks	
  and	
  
find	
  correla9ons	
  in	
  deceases	
  or	
  
medical	
  defects.	
  

Early	
  iden9fica9on	
  on	
  health	
  risks	
  by	
  
cross-­‐discipline	
  analyses	
  on	
  medical	
  
records,	
  clinical	
  observa9ons	
  and	
  
medical	
  images.	
  

Legal	
  &	
  Li'ga'on	
  
How	
  to	
  manage	
  and	
  mi9gate	
  
general	
  li9ga9on	
  risk	
  and	
  cost.	
  

Text	
  analy9cs	
  applied	
  to	
  
e-­‐discovery	
  in	
  laws	
  and	
  jurisprudence	
  
lowers	
  cost	
  and	
  
improves	
  accuracy	
  in	
  legal	
  cases.	
  

Treparel KMX – All Rights Reserved 2013

www.treparel.com

7
Key	
  Business	
  Problems	
  Treparel	
  KMX	
  solves	
  -­‐	
  2	
  
Use	
  Cases	
  

Business	
  problem	
  

Value	
  

Sen'ment	
  Analysis	
  
How	
  to	
  manage	
  current	
  and	
  
future	
  customers	
  and	
  their	
  
interac9ons	
  

Deriving	
  sen9ment	
  from	
  cri9cal	
  
customer-­‐based	
  text	
  sources	
  can	
  
drive	
  revenue,	
  sa9sfac9on	
  and	
  
loyalty	
  	
  

Voice	
  of	
  Customer	
  
How	
  to	
  manage	
  communica9ons	
  
and	
  interac9ons	
  with	
  employees,	
  
managers,	
  subordinates	
  and	
  
employment	
  candidates	
  

Analyzing	
  HR-­‐related	
  informa9on	
  
(like	
  CVs)	
  for	
  trends	
  and	
  sen9ment	
  
enables	
  a	
  proac9ve	
  approach	
  to	
  
resolving	
  issues	
  and	
  addressing	
  
disrup9ve	
  concerns	
  in	
  the	
  
workforce	
  

eDiscovery	
  
How	
  to	
  learn	
  from	
  or	
  manage	
  
large	
  sets	
  of	
  text	
  and	
  emails.	
  

Using	
  text	
  analy9cs	
  as	
  part	
  of	
  
enterprise	
  IT	
  infrastructure	
  
lowers	
  costs	
  and	
  mi9gates	
  risks.	
  

Predic've	
  Analysis	
  
How	
  to	
  iden9fy	
  early	
  signs	
  of	
  
required	
  maintenance	
  that	
  affect	
  
customer	
  sa9sfac9on	
  and	
  
opera9onal	
  costs	
  

Use	
  customer	
  sa9sfac9on	
  surveys	
  
on	
  food	
  quality	
  to	
  iden9fy	
  airplane	
  
ovens	
  requiring	
  maintenance	
  tune-­‐
ups	
  

Treparel KMX – All Rights Reserved 2013

www.treparel.com

8
Some	
  of	
  our	
  clients	
  
KMX	
  is	
  an	
  integral	
  part	
  of	
  our	
  IP	
  analysis	
  toolbox.	
  It	
  contributes	
  to	
  our	
  
capability	
  of	
  making	
  added	
  value	
  IP	
  analyses	
  of	
  technologies	
  and	
  
compe@tors	
  to	
  support	
  strategic	
  decision	
  making.	
  

“We’ve	
  speed	
  up	
  our	
  patent	
  searches	
  from	
  2	
  days	
  to	
  2	
  hours	
  using	
  
KMX	
  technology”	
  

www.fusepool.eu

Treparel KMX – All Rights Reserved 2013

www.treparel.com

9
Industry	
  Thought	
  Leaders	
  about	
  Treparel	
  
“Treparel	
  KMX’s	
  visualiza(on	
  capabili(es	
  around	
  its	
  auto-­‐categoriza@on	
  
and	
  clustering	
  offer	
  immediate	
  insight	
  into	
  unstructured	
  data	
  sets	
  and	
  
appear	
  to	
  be	
  adaptable	
  and	
  customizable	
  to	
  customer	
  needs.	
  Its	
  approach	
  to	
  
auto-­‐categoriza@on	
  u@lizes	
  sta@s@cal	
  principles	
  and	
  machine	
  learning	
  that	
  
require	
  significantly	
  less	
  training	
  and	
  tuning	
  on	
  the	
  part	
  of	
  customers	
  than	
  
other	
  approaches.”	
  David	
  Schubmehl,	
  IDC	
  

“As	
  we	
  acquire	
  more	
  and	
  more	
  informa@on,	
  we	
  need	
  tools	
  that	
  will	
  guide	
  us	
  
through	
  the	
  data	
  maze.	
  Analysts	
  need	
  tools	
  to	
  help	
  them	
  understand	
  
paOerns	
  and	
  define	
  clusters.	
  	
  Users	
  need	
  to	
  explore	
  data	
  to	
  uncover	
  
rela@onships	
  from	
  scaOered	
  sources.	
  	
  Treparel’s	
  KMX	
  serves	
  both	
  these	
  
needs	
  with	
  its	
  ability	
  to	
  cluster	
  and	
  categorize	
  collec@ons	
  of	
  data	
  with	
  a	
  high	
  
degree	
  of	
  accuracy,	
  and	
  its	
  interac@ve	
  visualiza@on	
  tools	
  that	
  enable	
  
explora@on	
  of	
  large	
  data	
  sets.”	
  Sue	
  Feldman,	
  Synthexis.com	
  (author:	
  
The	
  Answer	
  Machine.	
  
Treparel KMX – All Rights Reserved 2013

www.treparel.com

10
Example	
  1:	
  Who	
  is	
  influen9al	
  on	
  what	
  topic?	
  

Big	
  Data	
  News	
  Analysis	
  on	
  Top	
  4	
  IT	
  Analyst	
  firms	
  (source:	
  The	
  Guardian)	
  

All articles from The
Guardian newspaper that
cite:
•  Gartner (575 articles)
•  Forrester (307 articles)
•  IDC (410)
•  OVUM (142)
Note: total 1.172 articles from
which 634 are published since
2010

Check this: News Analysis with KMX
http://www.data-art.net/weyeser_explorer/
swf/weyeser_explorer.html
Treparel KMX – All Rights Reserved 2013

www.treparel.com

11
Example	
  1:	
  Who	
  is	
  influen9al	
  on	
  what	
  topic?	
  

Big	
  Data	
  News	
  Analysis	
  on	
  Top	
  4	
  Analyst	
  firms	
  (source:	
  The	
  Guardian)	
  
Gartner

Treparel KMX – All Rights Reserved 2013

Forrester

www.treparel.com

12
Doing	
  business	
  with	
  Treparel	
  
Treparel’s Go2Market
Indirect Channel
(solution partners/OEM/VAR)
Partner solutions:
•  IP & Patent Analytics
•  Media Analytics
•  Publishing & User
•  eDiscovery
•  Law & Legislation
•  Fraud Detection
•  National Security & Police
•  Sentiment analytics
•  CRM/Voice of Customer
•  Government

KMX platform
Big Data Text Analytics
(cloud based platform / API)

Embedding Text Analytics in your solution?
Contact Me: Jeroen@treparel.com
Fig 1. McKinsey diagram showing the three technology layers of the Big
Data technology stack

13
Appendix	
  

Treparel KMX – All rights reserved 2013

www.treparel.com

14
The	
  role	
  of	
  language:	
  
Clustering	
  of	
  a	
  large	
  set	
  of	
  patents	
  in	
  Chinese	
  

Fig: Patent landscape visualization using the Chinese or English text
Treparel KMX – All Rights Reserved 2013

www.treparel.com

15
Posi9oning	
  KMX	
  in	
  Text	
  Analy9cs	
  
Text Acquisition & Preparation
‘Seek’

Analysis and processing
‘Model’

Output and display
‘Adapt’

External sources
Patents
Legal
Research
Media / Publishers

Text preprocessing

Reporting &
Presentation

Indexing

Media and publishing
databases

Other sources
Documents
Websites
Blogs
Newsfeeds
Email
Application notes
Search results
Social networks

Clustering

Content management
systems

Classification

Line-of-business
applications

Semantic Analysis

Research applications
Search engines

Visualization

Information extraction (entities, facts, relationships, concepts, patents)
Management, Development and Configuration
Treparel KMX – All rights reserved 2013

KMX key functions

Source: Gartner, J. Popkin 2010

16
Leveraging	
  the	
  power	
  of	
  KMX	
  in	
  the	
  (private)	
  Cloud	
  
Knowledge	
  	
  
Creators	
  

Knowledge	
  
Consumers	
  

Data	
  scien'sts	
  seEng	
  
up	
  analysis	
  pipelines	
  

Pipeline	
  1	
  

Pipeline	
  2	
  

Compu'ng	
  mul'ple	
  analysis	
  pipelines	
  	
  

Adapt	
  output	
  	
  
Business	
  
User	
  

P	
  

A	
  

Treparel KMX – All Rights Reserved 2013

R	
  
Q	
  
B	
  

S	
  

T	
  

C	
  
D	
  

E	
  

Publishing	
  
rich	
  
interac9ve
analysis	
  
output	
  

	
  
	
  
Analyst	
  
	
  
	
  
	
  
3rd	
  Party	
  
Applica9on	
  
	
  
	
  
	
  

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Semelhante a Treparel lt innovate summit june 27, 2013

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Semelhante a Treparel lt innovate summit june 27, 2013 (20)

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Treparel lt innovate summit june 27, 2013

  • 1. Jeroen Kleinhoven Treparel Delftechpark 26 2628 XH Delft The Netherlands www.treparel.com Managing Director jeroen@treparel.com +31 6 22241190 Brussels June 27, 2013
  • 2. KMX enables information and knowledge professionals to gain faster, reliable, more precise insights in large complex unstructured data sets allowing them to make better informed decisions. Treparel is a leading technology solution provider in Big Data Text Analytics & Visualization
  • 3. IT  Market  shi-  Nexus  of  Forces  driving  Big  Data   challenges  and  opportuni9es   Source: Gartner, 2011 80% of data is Unstructured (Text, Content, Images, Graphs) Treparel KMX – All Rights Reserved 2013 www.treparel.com 3
  • 4. Text  Analy9cs  Can  Transform  Informa9on  Into  Insight   For  Strategic  Decision-­‐Making   Source: Forrester Research, Inc. “Why are customers loyal?” “What are the top issues at our help desk this month” “What are my competitors working on? Treparel KMX – All Rights Reserved 2013 www.treparel.com 4
  • 5. What’s  Language  Got  To  Do  With  It?   Language Treparel KMX – All Rights Reserved 2013 www.treparel.com 5
  • 6. Treparel  supports  the  process  of  extrac9ng,  analyzing   &  visualizing  informa9on  paKerns  in  text  collec9ons   1. Entity extraction: Examine a content cluster and extract references to people, products, locations, and other concepts 2. Categorization/Classification: Group similar information together “The  European  clinical   trial  data  look  promising.”   4. Sentiment analysis: To reveal the mood or tone of the text 3. Relationship mapping: Connect entities to one another Treparel KMX – All Rights Reserved 2013 Source: Forrester Research, Inc. www.treparel.com 6
  • 7. Key  Business  Problems  Treparel  KMX  solves   Applica'on  Area   Business  problem   Value   IP  &  Patent  Search   How  to  improve  the  9me-­‐ consuming  and  costly  manual   search-­‐process  of  patents.   Reduce  research  9me,  improve   precision  &  recall  of  relevant   documents.  Improve  legal  posi9on   and  drive  more  revenue  from  IP.   Compe''ve  Analysis     How  to  increase  knowledge  on   compe9tors  by  gaining   clustered  insights  from  (semi-­‐)   public  sources.   Improve  compe99ve  advantage  by   determining  interna9onal  strategy,   product  roadmap,  R&D  planning,   marke9ng  campaigns  and  customer   sen9ment.   Healthcare     How  to  iden9fy  health  risks  and   find  correla9ons  in  deceases  or   medical  defects.   Early  iden9fica9on  on  health  risks  by   cross-­‐discipline  analyses  on  medical   records,  clinical  observa9ons  and   medical  images.   Legal  &  Li'ga'on   How  to  manage  and  mi9gate   general  li9ga9on  risk  and  cost.   Text  analy9cs  applied  to   e-­‐discovery  in  laws  and  jurisprudence   lowers  cost  and   improves  accuracy  in  legal  cases.   Treparel KMX – All Rights Reserved 2013 www.treparel.com 7
  • 8. Key  Business  Problems  Treparel  KMX  solves  -­‐  2   Use  Cases   Business  problem   Value   Sen'ment  Analysis   How  to  manage  current  and   future  customers  and  their   interac9ons   Deriving  sen9ment  from  cri9cal   customer-­‐based  text  sources  can   drive  revenue,  sa9sfac9on  and   loyalty     Voice  of  Customer   How  to  manage  communica9ons   and  interac9ons  with  employees,   managers,  subordinates  and   employment  candidates   Analyzing  HR-­‐related  informa9on   (like  CVs)  for  trends  and  sen9ment   enables  a  proac9ve  approach  to   resolving  issues  and  addressing   disrup9ve  concerns  in  the   workforce   eDiscovery   How  to  learn  from  or  manage   large  sets  of  text  and  emails.   Using  text  analy9cs  as  part  of   enterprise  IT  infrastructure   lowers  costs  and  mi9gates  risks.   Predic've  Analysis   How  to  iden9fy  early  signs  of   required  maintenance  that  affect   customer  sa9sfac9on  and   opera9onal  costs   Use  customer  sa9sfac9on  surveys   on  food  quality  to  iden9fy  airplane   ovens  requiring  maintenance  tune-­‐ ups   Treparel KMX – All Rights Reserved 2013 www.treparel.com 8
  • 9. Some  of  our  clients   KMX  is  an  integral  part  of  our  IP  analysis  toolbox.  It  contributes  to  our   capability  of  making  added  value  IP  analyses  of  technologies  and   compe@tors  to  support  strategic  decision  making.   “We’ve  speed  up  our  patent  searches  from  2  days  to  2  hours  using   KMX  technology”   www.fusepool.eu Treparel KMX – All Rights Reserved 2013 www.treparel.com 9
  • 10. Industry  Thought  Leaders  about  Treparel   “Treparel  KMX’s  visualiza(on  capabili(es  around  its  auto-­‐categoriza@on   and  clustering  offer  immediate  insight  into  unstructured  data  sets  and   appear  to  be  adaptable  and  customizable  to  customer  needs.  Its  approach  to   auto-­‐categoriza@on  u@lizes  sta@s@cal  principles  and  machine  learning  that   require  significantly  less  training  and  tuning  on  the  part  of  customers  than   other  approaches.”  David  Schubmehl,  IDC   “As  we  acquire  more  and  more  informa@on,  we  need  tools  that  will  guide  us   through  the  data  maze.  Analysts  need  tools  to  help  them  understand   paOerns  and  define  clusters.    Users  need  to  explore  data  to  uncover   rela@onships  from  scaOered  sources.    Treparel’s  KMX  serves  both  these   needs  with  its  ability  to  cluster  and  categorize  collec@ons  of  data  with  a  high   degree  of  accuracy,  and  its  interac@ve  visualiza@on  tools  that  enable   explora@on  of  large  data  sets.”  Sue  Feldman,  Synthexis.com  (author:   The  Answer  Machine.   Treparel KMX – All Rights Reserved 2013 www.treparel.com 10
  • 11. Example  1:  Who  is  influen9al  on  what  topic?   Big  Data  News  Analysis  on  Top  4  IT  Analyst  firms  (source:  The  Guardian)   All articles from The Guardian newspaper that cite: •  Gartner (575 articles) •  Forrester (307 articles) •  IDC (410) •  OVUM (142) Note: total 1.172 articles from which 634 are published since 2010 Check this: News Analysis with KMX http://www.data-art.net/weyeser_explorer/ swf/weyeser_explorer.html Treparel KMX – All Rights Reserved 2013 www.treparel.com 11
  • 12. Example  1:  Who  is  influen9al  on  what  topic?   Big  Data  News  Analysis  on  Top  4  Analyst  firms  (source:  The  Guardian)   Gartner Treparel KMX – All Rights Reserved 2013 Forrester www.treparel.com 12
  • 13. Doing  business  with  Treparel   Treparel’s Go2Market Indirect Channel (solution partners/OEM/VAR) Partner solutions: •  IP & Patent Analytics •  Media Analytics •  Publishing & User •  eDiscovery •  Law & Legislation •  Fraud Detection •  National Security & Police •  Sentiment analytics •  CRM/Voice of Customer •  Government KMX platform Big Data Text Analytics (cloud based platform / API) Embedding Text Analytics in your solution? Contact Me: Jeroen@treparel.com Fig 1. McKinsey diagram showing the three technology layers of the Big Data technology stack 13
  • 14. Appendix   Treparel KMX – All rights reserved 2013 www.treparel.com 14
  • 15. The  role  of  language:   Clustering  of  a  large  set  of  patents  in  Chinese   Fig: Patent landscape visualization using the Chinese or English text Treparel KMX – All Rights Reserved 2013 www.treparel.com 15
  • 16. Posi9oning  KMX  in  Text  Analy9cs   Text Acquisition & Preparation ‘Seek’ Analysis and processing ‘Model’ Output and display ‘Adapt’ External sources Patents Legal Research Media / Publishers Text preprocessing Reporting & Presentation Indexing Media and publishing databases Other sources Documents Websites Blogs Newsfeeds Email Application notes Search results Social networks Clustering Content management systems Classification Line-of-business applications Semantic Analysis Research applications Search engines Visualization Information extraction (entities, facts, relationships, concepts, patents) Management, Development and Configuration Treparel KMX – All rights reserved 2013 KMX key functions Source: Gartner, J. Popkin 2010 16
  • 17. Leveraging  the  power  of  KMX  in  the  (private)  Cloud   Knowledge     Creators   Knowledge   Consumers   Data  scien'sts  seEng   up  analysis  pipelines   Pipeline  1   Pipeline  2   Compu'ng  mul'ple  analysis  pipelines     Adapt  output     Business   User   P   A   Treparel KMX – All Rights Reserved 2013 R   Q   B   S   T   C   D   E   Publishing   rich   interac9ve analysis   output       Analyst         3rd  Party   Applica9on