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Save the Children Toolkit Quest and Barriers Supporter Experiences Motivations and Values Integration: What it Means Emotions in Decision-making Influencing and Social Psychology Opportunities Influencing and Social Psychology Planning Tools
Table Talk
Integrating Fundraising and Campaigning ,[object Object],[object Object],[object Object]
We are changing
And our supporters are changing Valley of Death! Dorothy Donor Susan Supporter
Integration: Why do it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Integration offers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transformational connection Low value High value Single product Multi products Transaction Relationship Aware Emotionally engaged Project responsive Brand loyal Supporter Ambassador Uninformed Informed Sceptical Trusting Activity Experience Moment Memory
 
What Integration looks like ,[object Object],[object Object],[object Object],[object Object],[object Object]
What Integration requires ,[object Object],[object Object],[object Object],[object Object],[object Object]
But it’s difficult Definition of value Supporter insight Managing data Ownership / responsibilities Supporter vision Supporter care strategy Integration with branches Communication strategies Shared objectives Consistent procedures Leadership Change management Organisational mindset Evaluation Integrated communications
We think these are important
Does it work?  ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Integration afternoon 1 intro 6 july 2010

  • 1.  
  • 2. Save the Children Toolkit Quest and Barriers Supporter Experiences Motivations and Values Integration: What it Means Emotions in Decision-making Influencing and Social Psychology Opportunities Influencing and Social Psychology Planning Tools
  • 4.
  • 6. And our supporters are changing Valley of Death! Dorothy Donor Susan Supporter
  • 7.
  • 8.
  • 9. Transformational connection Low value High value Single product Multi products Transaction Relationship Aware Emotionally engaged Project responsive Brand loyal Supporter Ambassador Uninformed Informed Sceptical Trusting Activity Experience Moment Memory
  • 10.  
  • 11.
  • 12.
  • 13. But it’s difficult Definition of value Supporter insight Managing data Ownership / responsibilities Supporter vision Supporter care strategy Integration with branches Communication strategies Shared objectives Consistent procedures Leadership Change management Organisational mindset Evaluation Integrated communications
  • 14. We think these are important
  • 15.

Notas do Editor

  1. Brand re-positioning – inside –out. Have to take existing supporters with you. BUT BRAND INTEGRITY Fundraising goals – not just integrated marketing, but organisational focus Supporter acquisition – lead-generation on the back of campaigns, emergencies Public support to leverage advocacy – “we have the numbers behind us” Consumer/public pressure on specific targets – petitions etc Supporter involvement – building your base. “capacity building your movement”
  2. Brand re-positioning – inside –out. Have to take existing supporters with you. BUT BRAND INTEGRITY Fundraising goals – not just integrated marketing, but organisational focus Supporter acquisition – lead-generation on the back of campaigns, emergencies Public support to leverage advocacy – “we have the numbers behind us” Consumer/public pressure on specific targets – petitions etc Supporter involvement – building your base. “capacity building your movement”
  3. And more: Outside – inside Passive – active Watching – involved Detached - belonging
  4. If you’re not pulling together, you’re pulling apart.
  5. Article of Faith! Intuition in need of justification. Cause and Effect? No, who is testing whole streams to prove it? But definitely building True Fans.
  6. Does it work? What’s your measure!