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10- McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
Begin Your Presentation Strategically Chapter 10
The Golden Rule ,[object Object],[object Object],[object Object],[object Object]
For the Salesperson What Is the Approach? ,[object Object]
The Approach ,[object Object],[object Object],[object Object],[object Object]
The Approach Is: ,[object Object],[object Object]
Select Your Presentation Method and Then Your Approach
Caution Salespeople ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Approach Step of the Sales Presentation ,[object Object]
Let’s Summarize! The Salesperson: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Approach–Opening the Sales Presentation ,[object Object],[object Object],[object Object]
The First Impression You Make Is Critical to Success ,[object Object],[object Object],[object Object],[object Object]
Approach Categories ,[object Object],[object Object],[object Object]
Exhibit 10.5: The Approach Techniques for  Each of the Four Sales Presentation Methods
Objectives of Both Statement and Demonstration Approach Techniques ,[object Object],[object Object],[object Object]
The Situation Faced Determines the Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives Of Using Question Approach Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exhibit 10.6: Approach Techniques for Opening the Presentation
Opening With Statements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Demonstration Openings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opening With Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opening With Questions ,[object Object],[object Object],[object Object],[object Object]
Opening With Questions ,[object Object],[object Object],[object Object]
Opening With Questions ,[object Object],[object Object],[object Object],[object Object]
Exhibit 10.10: A Popular Multiple-Question Approach Is the Spin ,[object Object]
Four Question Categories 1. Direct 2. Nondirective 3. Rephrasing 4. Redirect questions
The Direct Question ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Direct Question Limitations ,[object Object],[object Object]
The Nondirective (Or Open-Ended) Question ,[object Object],[object Object],[object Object],[object Object]
The Rephrasing Question ,[object Object],[object Object],[object Object]
The Redirect Question ,[object Object],[object Object],[object Object],[object Object],[object Object]
Three Rules for Using Questions ,[object Object],[object Object],[object Object]
Be Flexible in Your Approach ,[object Object],[object Object]

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