Bots can be deployed for several purposes such as customer service, shopping assistants, virtual assistants and even medical advice. In this PPT, you will learn how industries are implementing bots for their businesses.

1. How industries are
implementing bots for their
businesses

2. 33%
Facts and figures
2.5 billion $140M
Customer service interactions
handled by humans
will go down by
2017
People Invested
have at least one
messaging app
installed
in chatbots since
2010

3. Industries taking benefits of bots
Manufacturing
Retail
Banking
Hotels and restaurants
Logistics

4. Manufacturing
SUPPLY CHAIN
Supply chain bots can help
manufacturers to increase the
productivity and engagement
by modernizing interactions
within employees and
departments.
CUSTOMER SERVICE SALES
Customer service bots can
provide a human-like
conversation with customers to
offer real-time support and
make services simpler, faster,
and effective.
Manufacturers use sales bots to
nurture sales and marketing
activities in order to improve
their sales productivity and new
opportunities for effective
sales.

5. Retail
SHOPPING ASSISTANT
The personal shopping assistant
bot helps customers to begin
with a number of multiple
choice questions to help them
find the right products.
IN-STORE PURCHASE DELIVERY PROCESS
In-store purchase bot allows
your customers to search for a
particular product along with
images and price. It also offers
them in-store purchase.
Delivery process bot can serve
customers in a better way by
sending them receipts, tracking
information, and answering all
order-related questions.

6. Banking
BOT BANKING
Bot banking can help customers
check their balance, transfer
funds and notify their banks
that they are travelling so that
their accounts and cards are not
blocked.
INTERNAL BANKING CUSTOMER SERVICE
Internal banking bot helps
banks to detect suspicious
activities . It also helps their
employees for internal
communications and training
purposes.
With customer service bot,
banks can upsell other services
and cross-sell services such as
savings and wealth
management plans along with
effective customer services.

7. Hotels and restaurants
FOOD ORDERING
Food ordering bot allows
customers to search for the
menu along with the pictures so
that a person can order his/her
favorite food.
ORDER & DELIVERY PROCESSING CUSTOMER SERVICE
Order & delivery processing bot
helps hotel/restaurant owners
to provide complete order and
delivery process details to their
customers.
In case if customers are not
satisfied and want to place a
complain, he/she can place a
complain here and bot helps
owners to solve the issue.

8. Logistics
ROUTE OPTIMIZATION
Route optimization bot helps
drivers to find the shortest path
between two points for
delivery. Its easy-to-use and
headache-free solutions for
logistics.
INVENTORY MANAGEMENT FLEET MANAGEMENT
Inventory management bot
provides improved inventory,
shipping and a great amount of
information to optimize labor
and resources to the suppliers
for enhanced delivery process.
Supply chain bots will boost
productivity and engagement
by streamlining interactions
within employees and
departments for successful
product delivery.

9. By 2020, smart agents will facilitate 40 percent
of mobile interactions, and the post-app era will
begin to dominate.
“ -- Gartner

10. 2016 has become the year of bots. People are abandoning their
mobile apps and switching over to using bots for business,
shopping, work, entertainment and news.
Watch our on demand webinar and learn
how enterprises can build bots and how they can use them to
reach out to more customers.
VSBots Apps
Comparison

12. Address:
Toll Free Number (US):
Email:
Corporate Website:
IoT Website:
Mobility Services:
Follow us:
www.softwebmobility.com
2531 Technology Drive,
Suite 312, Elgin,
Chicago, IL, USA-60124
1-866-345-7638
info@softwebsolutions.com
www.softwebsolutions.com
www.softwebiot.com
Contact us