Presentation by Green Mountain Coffee Roasters on benefits realized using the Paperless PeopleSoft Employee Onboarding solution by Smart ERP Solutions. With rapid growth, operational efficiencies and improved experience for new-hires as drivers the employee onboarding process is automated eliminating paper forms and visibility/accountability increased.

1. Green Mountain Coffee Roasters, Inc. (GMCR)
Gets Greener with Paperless PeopleSoft
Employee Onboarding
Doris Wong, CEO, SmartERP
Brenda Caforia-Weeber, Project Manager, GMCR
Barbara Doherty, HR Manager, Project Lead, GMCR
April 25, 2012

2. Reminder
Please complete the
distributed feedback forms.
In appreciation for your
comments you’ll be
entered to win an iPad or a
Keurig Coffee Maker!

3. Agenda
Introductions
About
SmartERP
GMCR Today
GMCR HR
Systems
Overview
GMCR Requirements Anticipated
Onboarding Objectives Solution Lessons
Portal Implemented Benefits Learned
Project Timeline
Overview Achieved
Overview
Q&A

4. About
Smart ERP Solutions

5. Smart ERP Solutions
 Comprised of the best former developers, architects, support, functional
consultants and executives from PeopleSoft/Oracle
 Unique best practices and expertise in PeopleSoft strategic planning,
implementation, upgrade and add-on / customization services
 Provide cost-effective, robust and repeatable add-on “Smart Solutions” for
PeopleSoft applications as an alternative to customizations
 High Quality of Service at Every Level and Role: Executive Leadership,
Project Management, Functional and Technical Expertise

6. Smart Onboarding
Configurable Automated
Task eVerify
Criteria-based Forms
Management Integration
Processes Management
Integration with
Delivered Fully Integrated
Administrative Applicant
Onboarding wiith PSFT
Support Tracking
Metrics HCM
System

7. The Promise of
Employee Onboarding
Cut Recruiting Speed Time Improve Improve Data
Costs to Productivity Retention Quality
Reduce Increase Stay Drive
Admin Time Engagement Compliant Performance

8. Green Mountain Coffee Roasters, Inc. (GMCR)
Gets Greener with Paperless PeopleSoft
Employee Onboarding

9. Create the ultimate coffee experience in
every life we touch, from tree to cup –
Transforming the way the world
understands business. McDonald’s 2010 & 2012
Global Best of Sustainable Supply
GMCR Today

10. Beverage Brands
Owned Brands Non-Owned Brands
(Licensing/Manufacturing Agreements)
®

11. Keurig® Single Cup Brewing System Benefits
 Quality – specialty coffee, tea, hot
cocoa and other beverages
 Convenience – prepared
consistently in-home in 30 seconds
Choose. Brew. Enjoy.® with the touch of a button with no
mess, no fuss
 Choice – more than 200 varieties
of K-Cup® packs available for the
system.

12. Hiring Locations
Montreal
Sumner, WA Toronto Essex, Waterbury &
Williston, VT
Isle of Wight County, VA
Castroville, CA Knoxville, TN
Current GMCR production/distribution
Future GMCR production/distribution

13. GMCR Headcount Growth

14. GMCR GMCR
Onboarding Onboarding
Before After

15. Project Objectives
Scalable &
Improve
Integrated
Accuracy
with Taleo
Automate
Seamless Reduce & Simplify
Interface manual /
with paper
PeopleSoft processes

16. GMCR HR Systems Overview
Current State Implementations in Process
PeopleSoft HCM 9.0 Upgrade to 9.1
PeopleTools 8.49 PeopleTools 8.52
PeopleSoft FSCM 8.9 Upgrade to 9.1
SharePoint 2007 SharePoint 2010
Taleo Recruitment with Integrations to Addition of Canada Business Unit without
PeopleSoft Integrations to PeopleSoft

17. Project Timeline
Onboarding Project Timeline
 Initiation Fiscal Year
Calendar Month Jun/Jul
FY 11
Aug/Sep Oct/Nov
FY 12
Dec/Jan Feb/Mar
Project Initiation
 June 2011 Definition & Analysis
Design & Develop
 Pilot Launch Testing
Training
 Nov. 2011 Migration to Production
Pilot Launch
 Full Launch Modify Configurations
Enhancements to Business Process
Training
 Feb. 2012 Migration
Full Launch
Post Production Support

18. GMCR Requirements Implemented (1 of 2)
 About GMCR
 Welcome, Company, Management, People, Culture
 Compliance
 I9, W4, State Withholding
 Payroll
 Direct Deposit, Pay Options
 Agreements & Policies
 Confidentiality, Code of Ethics, Information Security Policy, Insider Trading
 Benefits
 Plan Information, Self-Service Enrollment
 Surveys
 Onboarding, 3-Days, 45 Days Feedback

19. GMCR Requirements Implemented (2 of 2)
 Business Units (Specialty Coffee, Enterprise, Keurig)
 HR Administrators by Business Units and/or Locations
 Reporting with Analytics and Dashboards
 Functional Roles (Finance, Purchasing)
 State Requirements (VT, TN, CA, WA, MA, etc.)
 Types of Hires (Regular)
 GMCR Branding (Colors, Logos, Messages, Videos)
 Integration with Taleo for Recruiting

20. Onboarding Portal at GMCR

21. Onboarding at GMCR – New Hire

22. Onboarding at GMCR

23. Onboarding at GMCR

24. Onboarding at GMCR – Electronic Disclosure

25. Onboarding at GMCR – I9

26. Onboarding at GMCR – Payroll & Tax

27. Onboarding at GMCR – State Withholding

28. Onboarding at GMCR - Policies

29. Onboarding at GMCR - Policies

30. Onboarding at GMCR - Policies
William Smith (electronic signature) 4/10/2012
William Smith

31. Onboarding at GMCR – Enrolling in Benefits

32. Onboarding at GMCR – Employee Surveys

33. Onboarding at GMCR – Administrator’s Role

34. Onboarding at GMCR – Administrator’s Role

35. Onboarding at GMCR – Administrator’s Role
Managing New Hires

36. Onboarding at GMCR – Administrator’s Role

37. Onboarding at GMCR – Survey Reporting

38. Anticipated Project Benefits
 Significantly increase day one readiness of new
employees
 Reduce both hard and soft costs involved in onboarding
 Increase employee morale
 Improve HR productivity and significantly alleviate the
burden and costs associated with administrative tasks,
paperwork and processing
 Provide quick and easy visibility into all tasks associated
with employee transitions

39. Lessons Learned
Building a Simple, User Friendly, Intuitive
Experience for New Hires
Time Consuming
Complex
Technical
BUT Extremely WORTH the Time and Investment

40. Phase II Outlook & Enhancements
 Automated eVerify Integration
 Expand ONB access to more employee types
 Communicate upcoming events
 Hiring Manager checklist
 HR and Hiring Manager employee completion status
view of Pre-Hire and Post-Hire activities
 Messaging specific to position, business unit or location
 Add Employees from Canadian Business Unit
 Onboarding & Off boarding Automation

41. Questions?
Reminder: Please
complete the distributed
feedback forms.
In appreciation for your
comments you’ll be
entered to win an iPad or a
Keurig Coffee Maker!

42. August 27-29, 2012
Connecticut Convention Center
Hartford, Connecticut USA
PeopleSoft RECONNECT is a new PeopleSoft-focused
event, replacing Quest Regional events. This new event will
offer in-depth education into PeopleSoft product modules in a
way that isn’t possible at COLLABORATE due to space
limitations.
QuestDirect.org/RECONNECT to find out more.

43. Thank You
For more information visit gmcr.com
For more information visit smarterp.com
Copyright © 2012Smart ERP Solutions, Inc.