How to Help Your Fellow Man Stay Healthy Together with Handisam, the Swedish Agency for Disability Policy Co-ordination, and three major Swedish companies, Doberman created a new type of first aid kit. Today, there is a compelling need for a kit that not only addresses physical health, but psychological health as well. Its goal is to prevent sick leave by erasing taboos around mental health issues in the workplace, demonstrating how colleagues, managers and whole companies need to establish a constructive environment together. Co-creation also played a large part in the project, with executives, employees and people who have experienced stress and burnout taking part. As of this conference, the project is being tested by 1000 people.

2. 1
MANIFEST
CHANGE
Designing a mental first aid kit
!
SERVICE
Kristina Carlander @kcarlander

4. How can we change the
behaviour round mental
health at work places?
The Swedish Agency for Disability
Policy Co-ordination
Service Design!
1

5. SUMMER
DESIGN
CAMP

11. Spreading attitudes within
an organisation
Leader
Employee
Employee
Employee

12. Changing attitudes within
an organization
Co-worker
Leader
I’m at risk
Co-worker
Co-worker

13. Our scope
(There is no holy grail)
Organization
manifest
Education for
leaders
Tool for
colleagues
Health service
providers
Government/
authorities

15. 0110 - 110 110

16. The Mental Tool Kit
Physical manifestation of the service

17. Hello Kristina :)

20. Service and product testing.
Context is everything.

21. Self assessment
Phone service
Guide how to communicate

25. ?

26. One kit to rule them all.
Self assesment
Mental Health
Phone service
Bandages
Wipes
Guide how to
communicate
First Aid Bag
Physical Health

35. one person from going on sick leave,
we save the entire cost of our project.
If we prevent

36. THANK
YOU!