SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
4. ONE MINUTE FOR MYSELF
A small
Investment
for a BIG reward
5. WHY ONE MINUTE FOR
MYSELF?
1 TO BE HAPPY
2.TO BE MORE PRODUCTIVE
3.TO TAKE CONTROL OF LIFE
4. TO CONTRIBUTE TO GROWTH
6. BEFORE I TAKE
GOOD CARE OF
ANYTHING OR
ANYONE,
I MUST FIRST TAKE
GOOD CARE OF
MY SELF
7. Why ‘MYSELF’ is
important ? • If not me who else can
take care of ME as I can ?
• Our selves are as different
as our fingerprints
• We are each unique and
special
8. Now look at your watch; then sit
in silence with eyes closed.
Then open your eyes the
moment you feel one minute
is over & check the timing?
What did you find ?
One minute is longer than you
thought
9. In one quiet minute
with yourself,
you can first become
aware of what you are
doing & then choose
to see
a better way
13. Taking Feedback
Whenever you begin to criticize
something about you,
Take one minute to stop, look, and
ask yourself,
“Is there a better way to take
care of myself right now?”
14. Once you stop criticizing
yourself…
you stop criticizing
others
16. Then
A
WON minute
becomes your
OWN minute
NOW here, sure
17. Development of our “Self-Image”
• Early emotional experiences influence our concept of “Who I
am”
• Because we are influenced by all of our experiences, self-
image is not a singular concept but rather an array of
understanding.
34. Let’s Set our Goal
GOAL
Name:
Date:
The following goals are the focus for the next _____ months:
Educational/Professional Action plans
Developmental goals
Personal goals Action plans
35. The boat making competition
A4 sheet (one sheet) Minus 100 points
Accepted Boat (one boat) Plus 100 points
Rejected Boat (one boat) Minus 50 points
A4 sheet after starting Minus 200 points
Wastage / left over (for every ¼ Minus 100 points
A 4 sheet )
Penalty for promise not maintained = X Factor
Calculation of X factor = (4 * no. of sheets taken ) – (no. of boats actually made)
Cost of X Factor = Minus X * 100 points
52. Self-Discipline
A lesson from RAILS
The ‘rails’ that discipline the
‘train 'gives the train a very
meaning, significance and value
Once off the track it is no more a
train, just a heap of metal.
Self Discipline is the ability to
bring one’s emotion, thoughts,
words and actions in accordance
with one’s goals and values.
Discipline is self mastery. It
involves both-actions to be
cultivated and those to be
avoided
54. Being Assertive
What is Assertiveness?
Assertiveness is based on a philosophy of
personal responsibility and an awareness of
ones rights & duties
55. Self Esteem – the key to assertiveness
Your self esteem is the evaluation that you make & hold about
yourself
It is a judgment of your worth as a person
It is based upon the extent you believe yourself to be
competent, significant, likeable & successful person
Evidence shows that both aggressive & submissive behaviours
spring from low self esteem
56. I am Assertive
• I am excited about new situations
• I believe what others say about me is their opinion - not my worth
• I approve of myself & I think and choose for myself
• My needs & desires are important enough to make them happen
• I am free to express my feelings and thoughts
• I do not measure my worth by comparisons with others
• I accept my mistakes as useful lessons
• I give myself credit for my sincere efforts aimed at success ,
whether they succeed or not
57. Why all people do not behave assertively
– Confusing assertion with aggression
– Fear of unpleasant consequences from assertion
– Evaluating non- assertion with politeness
– Confusing non- assertion with helpfulness
– Perceiving situations or other people as threatening
– Believing that aggression is the only way to get results
– Failing to think rationally about one self
– Failing to accept your assertive rights
– Failing to accept your corresponding duties
58. THREE STEPS TO ASSERTIVENESS
Step 1 : Actively listen to what is being said & show that you
both hear & understand him / her
Step 2 : Say what you THINK or FEEL
Step 3: Say WHAT YOU WANT TO HAPPEN and work
towards a solution
Note : Connect step 1 & 2 with a however, Not a BUT
58
59. Personal Effectiveness
• Key assertive behaviours
– Active listening
– Appropriate body language
• Straight posture, Head firm not rigid
• Regular eye contact
• Well modulated voice
• Facial expressions fit the words
• Open hands
– Use of “I” statements
– Stay assertive & move towards a workable solution
59
60. Assertive Role Play 1
You are meeting a senior manager in another department with
prior appointment to collect some important information you
need to complete a task given by your boss.
The senior manager had kept you waiting for 15 minutes
before meeting you. Even now he is busy doing his work on his
computer and does not pay attention to you.
How will you handle the situation?
61. Assertive Role Play 2
A senior colleague of yours comes to you when you are
extremely busy. You have a deadline to meet. The senior
colleague wants you to do dig out some information immediately
which will take atleast 15 minutes.
You do not have 15 minutes to spare right now.
How will you ideally handle the situation?
62. Assertive Role Play 3
You are attending a regular weekly meeting which your boss
chairs. Your boss is the sort of person who expects immediate
detailed answers to questions. You have also noticed that some
of your colleagues behave like yes men. Sometimes, this means
giving immediate answer which they know are not completely
correct. Your boss asks you a couple of questions, for which you
have answers. He asks a question on an unrelated subject .
How will you handle the situation?
63. Assertive Role Play 4
A colleague in a different department is criticizing the service you
are providing to her. She depends on you for some information she
has to collate into a monthly report. In the last month you were
late in sending her the information because you receive your data
late.
She is aware of this, but still blames you for the problem. You
remain calm, even though you think the criticism is unjust, but
more you defend your position the more agitated she becomes.
She remarks that the situation is intolerable and she is going to
complain to senior management about it.
How will you handle the situation?