2. W. Edwards Deming “ Eighty-Five percent of the reasons for failure to meet customer expectations are related to deficiencies in the Systems and Processes rather than employees. The role of leadership is to change the process rather than badger individuals to do it better.”

3. Industry Snippets

5. What is Six Sigma Six Sigma Numbers Most processes and companies operate at Three(3) capability 2 Six 116x 233 Five 27x 6,210 Four 10x 66,807 Three 4x 308,538 Two 2x 691,462 One Effort to Improve 1 Sigma Defects per Million (DPM) Sigma Level

6. What is Six Sigma Two Methodologies: DMAIC – Defect reduction within an existing product or process. DMADV – When a product or process is first being designed. Define Measure Analyze Improve Control Define Measure Analyze Design Validate

8. What is Six Sigma

9. Define Phase of Lean Six Sigma

10. Define Phase of Lean Six Sigma

11. Define Phase of Lean Six Sigma

12. Measure Phase of Lean Six Sigma

13. Measure Phase of Lean Six Sigma

14. Measure Phase of Lean Six Sigma

15. Measure Phase of Lean Six Sigma

16. Lean Six Sigma Analyze Phase

17. Lean Six Sigma Analyze Phase

18. Lean Six Sigma Analyze Phase

19. Lean Six Sigma Analyze Phase

20. Lean Six Sigma Improve Phase

21. Lean Six Sigma Improve Phase

22. Lean Six Sigma Improve Phase

23. Lean Six Sigma Improve Phase

24. Lean Six Sigma Control Phase

25. Lean Six Sigma Control Phase

26. What is Six Sigma

27. Taiichi Ohno “ All we are doing is looking at a timeline from the moment the customer gives us an order to the point when we collect the cash. And we are reducing that timeline by removing the non-value added wastes.” Lean is the continuous focus on eliminating waste driven by customer satisfaction. What is Lean?

28. Lean – Cycle Time (Kanban) Lean is used to analyze and attack the lack of coordination, flow and waste What is Lean? Work/ Value Add Time Work/ Non-Value Add Time Work/ Value Add Time Work/ Non-Value Add Time Work/ Value Add Time Work/ Non-Value Add Time Work/ Value Add Time Work/ Non-Value Add Time Work/ Value Add Time Work/ Non-Value Add Time Work/ Value Add Time NVAT Work/ Value Add Time Work/ Value Add Time Work/ Value Add Time Work/ Value Add Time NVAT NVAT NVAT Before After Lean Principle: Spend resources to improve Kanban (Cycle Time) Lead Time/ Cycle Time

41. Recap ..What is Lean Six Sigma

42. Why is Lean Six Sigma so Successful?

43. When Do We Use Lean/Six Sigma?

44. Why Do Companies Fail?

45. Perspectives of Lean Six Sigma

46. Perspectives of Lean Six Sigma

47. Perspectives of Lean Six Sigma

48. Perspectives of Lean Six Sigma

49. Lean Six Sigma Practice