This document discusses factors driving mobility for the next generation of federal workers, including the need for real-time information access in the field, increasing telework, and leveraging consumer devices. It outlines challenges and objectives for an ATF/USMS pilot program testing the use of mobile devices for work. The core issues discussed are balancing security with functionality and usability across personal and enterprise devices and applications. The document predicts a future mix of user devices and services that leverages employee-owned devices for work alongside virtual desktop solutions, with tighter security management and lower costs. It argues that mobility is disruptive but essential for the next generation of IT infrastructure.

1. Sustaining the Next-Generation Federal Worker August 18, 2011

2. Factors Driving Mobility at ATF(& for the Next-Generation Federal Worker) Law enforcement and regulatory missions Most work happens away from the office Productivity enhancement Emergent situations Special operations, major events, ESF 13, COOP/DR, … Increasing demand for real-time information “Knowing what we know” Telework / real estate costs Predominantly controlled unclassified information 18 August 2011 innovative applications of science and technology 2

3. Challenges 18 August 2011 innovative applications of science and technology 3

4. Overall ATF/USMS Pilot Objectives Deliver meaningful functionality Test relevant and complete use cases Understand technical and cost obstacles and implications Demonstrate the ability to secure and manage the devices 18 August 2011 innovative applications of science and technology 4 …while maintaining device/OS-independence and engaging interested DOJ Components

5. Core Issues 18 August 2011 innovative applications of science and technology 5

6. Competing Models 18 August 2011 innovative applications of science and technology 6 Personal use Personal use Enterprise apps/data Enterprise apps/data/device Convenient, flexible, “BYO” “Simple” security, policies Limited enterprise functionality Enterprise-managed device More complex security, policies Rich enterprise functionality, constrained personal use

7. Where This is Leading:Future Mix of User Devices & Services Phone, Slate, Virtual Desktop Infrastructure, … Simple, manageable, highly functional mobile devices (probably brought by our employees) Workforce segmentation Apps and data available anywhere / from any platform Desktop interface and power if/when needed Office “kiosks”; home Tighter security management Significantly lower cost per user 18 August 2011 innovative applications of science and technology 7

8. Mobility is Disruptive Consumer technology outpacing enterprise comfort Traditional models and mentality cannot hold Mobility is the next generation of IT infrastructure delivery Not a passing fad or a separate “project” Many grass roots efforts across the federal space Risk of divergent approaches Value of the collective federal enterprise 18 August 2011 innovative applications of science and technology 8