Quality Assurance Processes, using Standard Operating Procedures and adhering to health and medical regulations

1. QA Processes
2012
R Rapiti
Quality Assurance Manager
Internal Training
March 2012

2. Purpose of SOPs
O Standardised Operating Procedures
O Carry out the process correctly and in the same
manner
O Successfully accomplish the task

3. QA SOPs
O Request for Quality Assurance
O Programme Reporting
O Version Control

4. QA Guidelines
O Consultant guidelines
O Writing guidelines
 Abstract Writing
 Success Stories
 Technical Reports

5. Purpose of SOW Report
Addendum
O Improve quality of consultant product
O Increase accountability of the consultant
O Ensure that the consultant is in line with the project’s
requirements
O Save time and money!
5

6. Product SOW
Provide the writing SOW and attachments to the consultant as an addendum to the
contract.
O Product purpose, target audience/s, key messages, format
O Product requirements
O Timeline (interim and final deadlines)
O Format selected (template, etc.)
O Materials for submission (as applicable)
O Complete deliverable
O Excel books
O Photo files
O Any source materials not available online
O Product Review Timeline
O Attachments, as applicable
O SHIPP Technical Report or Brief Template
O SHIPP Writing Style Guide
O Timeline Table 6

7. Questions?