The document discusses the process of decision making regarding opening a new food corner in a food court. It outlines the typical steps: 1) Identifying the problem, 2) Analyzing causes, 3) Developing alternatives, 4) Evaluating alternatives, 5) Selecting the best method, and 6) Implementation and feedback. For this specific problem, the alternatives developed were a pizza shop, ice cream stall, halal food corner, and coffee shop. After evaluating the pros and cons, a coffee house was selected as the best option to implement.

1. Secrets
of
The Success

2. Decision Making

3. What is Decision Making???
“It is the process of Selecting
The Best Solution Among
Alternatives in order to solve
a problem.”

4. Process of Decision Making
Evaluating
Identification Analyzing alternatives Implementation
causes Developing
of alternative & &
for situations
Problem problem Selecting the Feed back
best method

5. 1 ST S t e p

6. Identification of Problem
Which sort of a food corner
should be opened in the
food court in Bambalapitiya

7. 2 nd S t e p

8. Analyzing Causes for the
Problem
 The large number of food outlets that
provide different kinds of foods, already
established in the food court.

9. 3 rd S t e p

10. Developing Alternatives
 A Pizza Shop
 Ice Cream Stall
 Halal Food Corner
 Coffee Shop

11. 4 th S t e p

12. Evaluative Alternatives
01. Pizza Shop
Pros: Cons:
 At present there is a good  Formidable competition
demand.
 Have to create our own
 High profit per unit. image which is not second
to Pizza hut
 Have to bear high
promotional cost

13. 02. Ice-cream Stall
Pros: Cons:
 High demand among  High competition
every range of age E.g. Roots
 Can be provided under  Decreasing of demand
an affordable price due to some seasonal
changes
 Can provide various kinds
of ice cream
E.g. Ice-cream Flavors such as,
Chocolate & Vanilla
Additionally providing sweetness like
trickle & chocolate syrups

14. 03. Halal Food Corner
Pros: Cons:
 High demand  Limited into a specific
market segment
 Low extended availability
 High cost
 Have a good trend
 Enclosed with
 Relatively low competition sophisticated procedure

15. 04. Coffee House
Pros: Cons:
 High demand  Requires a certain amount
of advertising & promotions
 Popular among every range
of age in any country  Threads from other
organizations.
E.g. Coffee Beans & Barista
 Low production cost
 High sales from customized
products that suit any
customer need.
E.g. Diabetics, young & working crowd

16. 5 th S t e p

17. Selecting the Best Method
Coffee House

18. 6 th S t e p

19. Implementation & Feedback

20. GREEN
MOUNTAIN
COFFEE HOUSE
“My Blood type is coffee”

21. Our Products
 Kids Oriented Products
 Lovers Oriented Products
 Exclusive Market Segment Oriented

22. Kids Oriented Products

23. Lovers Oriented Products

24. Exclusive Market Segment
Oriented

25. Our Working Environment