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IT Best Practices Audit
                                                                       TM




 AN OBJECTIVE, SELF SERVICE TOOL DEVELOPED FOR CIO’S BY CIO’S

Audit Current Practices and How They Are Performed

Identify Actions that are NOT Performed

Knowledge to Improve Practices and Solve Problems

Justify Investments

Improve User Productivity

Maximize Existing Assets

Reduce IT Costs

Improve IT Service
Reallocate IT Resources to
Drive the Business

             Average    Audit Findings:
      42% of topics use Unknown or Worst Practices!


              Your   Opportunity:
    Leverage over 2200 proven practices in 15 subjects
          to permanently solve 100’s of issues.

                                                  The Consultants Source, LLC
                                              www.TheConsultantsSource.com
                               Info@TheConsultantsSource.com (312)-835-4742
IT Best Practices Audit
                                             FEATURES
                                     Knowledge Base
    Comprehensive—select from up to 15 subjects covering more than 2200 topics.
          Objective—topics are vendor, technology, and industry neutral.
            Proven—we have direct experience with every audit topic.

                   Fast, Easy To Use, Cost Effective
              SaaS based, self service, low cost to license and administer.
           Non-invasive, no consultants, requires only a few days of staff time.
                            Pay only for the subjects audited.
                    Many solutions can be implemented by IT staff.

               Confidential, Actionable, Repeatable
                              Reports are delivered to CIO.
     Identify problems, root cause, impact, priorities, and recommended solutions.
                      Compare your environment against peers.
              Consistent results across environments, locations, and time.
                  Great for annual reviews and due diligence projects.

                                 AVAILABLE SUBJECTS
    1. IT Cost Containment — 84 topics                    10. Database — 115 topics
    2. Cloud Computing Readiness — 225 topics             11. Software Licensing — 24 topics
    3. Networks — 185 Topics                              12. Telephony — 82 topics
    4. Desktops and Printers — 208 topics                 13. Data Center — 253 topics
    5. Storage — 130 topics                               14. IT Leadership & Governance — 185 topics
    6. Microsoft Servers — 191 topics                     15. Compliance and Security — 296 topics
    7. iSeries Servers — 116 topics
    8. Web Servers — 119 topics
    9. Unix and Linux Servers — 134 topics

                         View a sample Audit:
         https://www.surveymonkey.com/s/ITBestPracticesAudit

                           WHAT THE AUDIT WILL FIND
   Under– and mis-configured devices                   Lack of knowledge to implement and maintain
   Use of incorrect and obsolete practices             Use of default and incorrect parameters
   Incomplete and inaccurate documentation             Use of process to manage (not solve) problems
   Under investment in staff, tools, and training      Poor project and change management
IT Best Practices Audit
    Specific, Actionable Knowledge To Solve Problems
       The Audit Report provides a page for each audit topic, and display the:
   Current state of each Audit topic                Comparisons with peers
   Incremental and Best Practice for the topic      Specific, actionable recommendations for IT staff




                Action Scores™ range from 0 to 100.
    The higher the score, the higher the impact and opportunity.

                    Compare your Action Scores with Peers.

      Use Action Scores™ to prioritize topics for improvement.

                The Audit Report provides detailed knowledge
                    to permanently solve 100’s of issues
IT Best Practices Audit
                                            Our Clients
“The TCS IT Best Practices Audit has helped us to both assess the health of our enterprise and identify specific
areas where we could make a high impact on our services, highlighting key topics where we should pay
particular attention.
                            We are now using the audit results as the basis for new projects and improve-
                            ments, with decisions driven by data rather than instinct. I highly recommend the
                            TCS IT Best Practices Audit for an objective view of IT infrastructure with relevant,
                            actionable results.”

                                Chris Comerford, Director of IT, Weinberg College of Arts & Sciences,
                                                               Northwestern University, Evanston, IL




                            "We worked with TCS on our Hospital's IT Best Practices Audit. It was extremely
                            helpful to spotlight the areas within our infrastructure at risk or in need of
                            improvement. Of particular usefulness were the insights provided to us by the
                            TCS principal during the interview process and final report presentation.

I strongly recommend The Consultants Source, LLC and their audit tool as a means to get an unbiased and
in-depth look at the operating efficiency of an IT organization's infrastructure."

           Richard F. Cerceo, Chief Operating Officer, Mercy Hospital & Medical Center, Chicago, IL




                    “The TCS IT Best Practices Audit did an excellent job in showing us where our IT was
                    meeting best practices and it helped us focus our efforts to areas that needed
                    improvement.

                  The depth and breadth of the subject matter is impressive and revealed issues that we
were able to address immediately.”

                           Thomas M. Remakel, Vice President of Information Management Systems,
                                                         Metropolitan Family Services, Chicago, IL




                  "Shortly after joining AIPC, I learned about the TCS IT Best Practices Audit.

                  It provided exactly what I was looking for--a simple, easy-to-use, yet comprehensive diag-
                  nostic to quickly assess the health of my IT infrastructure.

                  The audit results were excellent!”

            Steve Tesdahl, Chief Information Officer, American Italian Pasta Corp , Kansas City, MO

                                   Copyright 2011 By The Consultants Source, LLC

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2011 Jun 7 IT Best Practices Audit Overview

  • 1. IT Best Practices Audit TM AN OBJECTIVE, SELF SERVICE TOOL DEVELOPED FOR CIO’S BY CIO’S Audit Current Practices and How They Are Performed Identify Actions that are NOT Performed Knowledge to Improve Practices and Solve Problems Justify Investments Improve User Productivity Maximize Existing Assets Reduce IT Costs Improve IT Service Reallocate IT Resources to Drive the Business Average Audit Findings: 42% of topics use Unknown or Worst Practices! Your Opportunity: Leverage over 2200 proven practices in 15 subjects to permanently solve 100’s of issues. The Consultants Source, LLC www.TheConsultantsSource.com Info@TheConsultantsSource.com (312)-835-4742
  • 2. IT Best Practices Audit FEATURES Knowledge Base Comprehensive—select from up to 15 subjects covering more than 2200 topics. Objective—topics are vendor, technology, and industry neutral. Proven—we have direct experience with every audit topic. Fast, Easy To Use, Cost Effective SaaS based, self service, low cost to license and administer. Non-invasive, no consultants, requires only a few days of staff time. Pay only for the subjects audited. Many solutions can be implemented by IT staff. Confidential, Actionable, Repeatable Reports are delivered to CIO. Identify problems, root cause, impact, priorities, and recommended solutions. Compare your environment against peers. Consistent results across environments, locations, and time. Great for annual reviews and due diligence projects. AVAILABLE SUBJECTS 1. IT Cost Containment — 84 topics 10. Database — 115 topics 2. Cloud Computing Readiness — 225 topics 11. Software Licensing — 24 topics 3. Networks — 185 Topics 12. Telephony — 82 topics 4. Desktops and Printers — 208 topics 13. Data Center — 253 topics 5. Storage — 130 topics 14. IT Leadership & Governance — 185 topics 6. Microsoft Servers — 191 topics 15. Compliance and Security — 296 topics 7. iSeries Servers — 116 topics 8. Web Servers — 119 topics 9. Unix and Linux Servers — 134 topics View a sample Audit: https://www.surveymonkey.com/s/ITBestPracticesAudit WHAT THE AUDIT WILL FIND  Under– and mis-configured devices  Lack of knowledge to implement and maintain  Use of incorrect and obsolete practices  Use of default and incorrect parameters  Incomplete and inaccurate documentation  Use of process to manage (not solve) problems  Under investment in staff, tools, and training  Poor project and change management
  • 3. IT Best Practices Audit Specific, Actionable Knowledge To Solve Problems The Audit Report provides a page for each audit topic, and display the:  Current state of each Audit topic  Comparisons with peers  Incremental and Best Practice for the topic  Specific, actionable recommendations for IT staff Action Scores™ range from 0 to 100. The higher the score, the higher the impact and opportunity. Compare your Action Scores with Peers. Use Action Scores™ to prioritize topics for improvement. The Audit Report provides detailed knowledge to permanently solve 100’s of issues
  • 4. IT Best Practices Audit Our Clients “The TCS IT Best Practices Audit has helped us to both assess the health of our enterprise and identify specific areas where we could make a high impact on our services, highlighting key topics where we should pay particular attention. We are now using the audit results as the basis for new projects and improve- ments, with decisions driven by data rather than instinct. I highly recommend the TCS IT Best Practices Audit for an objective view of IT infrastructure with relevant, actionable results.” Chris Comerford, Director of IT, Weinberg College of Arts & Sciences, Northwestern University, Evanston, IL "We worked with TCS on our Hospital's IT Best Practices Audit. It was extremely helpful to spotlight the areas within our infrastructure at risk or in need of improvement. Of particular usefulness were the insights provided to us by the TCS principal during the interview process and final report presentation. I strongly recommend The Consultants Source, LLC and their audit tool as a means to get an unbiased and in-depth look at the operating efficiency of an IT organization's infrastructure." Richard F. Cerceo, Chief Operating Officer, Mercy Hospital & Medical Center, Chicago, IL “The TCS IT Best Practices Audit did an excellent job in showing us where our IT was meeting best practices and it helped us focus our efforts to areas that needed improvement. The depth and breadth of the subject matter is impressive and revealed issues that we were able to address immediately.” Thomas M. Remakel, Vice President of Information Management Systems, Metropolitan Family Services, Chicago, IL "Shortly after joining AIPC, I learned about the TCS IT Best Practices Audit. It provided exactly what I was looking for--a simple, easy-to-use, yet comprehensive diag- nostic to quickly assess the health of my IT infrastructure. The audit results were excellent!” Steve Tesdahl, Chief Information Officer, American Italian Pasta Corp , Kansas City, MO Copyright 2011 By The Consultants Source, LLC