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CERC Vision Plan 2010
- 1. CERC Vision Plan 2010 Pavan Kumar Vijay Trustee, CERC
- 2. Analysis of Current Status
- 3. POLICIES & PROCEDURES OPERATIONAL PLANNING AND EXECUTION TRUSTEE ATRUSTEE B TRUSTEE C TRUSTEE D TRUSTEE E BOARD OF TRUSTEES FUNDING LABS MANAGEMENT LEGAL PUBLICATIONPROGRAMMESMARKETING ACCOUNTS ADMINISTRATION ACTIVITIES AT CERC EXTERNAL STAKEHOLDERS MEMBERS GOVERNMENT AND REGULATORS SOCIETY FACILITATORS PRIVATE BODIES RESOURCE PROVIDERS
- 4. Refurbishment of Organizational Structure
- 5. TRUSTEE ATRUSTEE B TRUSTEE C TRUSTEE D TRUSTEE E FUNDING DEPTT LABS MANAGEMENT DEPTT LEGAL DEPTT PUBLICATION PROGRAMMES MARKETING ACCOUNTS ADMINISTRATION HR DEPTT INFORMATION TECHNOLOGY MEMBERS GOVERNMENT AND REGULATORS SOCIETY FACILITATORS PRIVATE BODIES RESOURCE PROVIDERS Each department will be benefitted through allocation of deptt. on basis of trustee’s expertise
- 6. Structuring of Departments Funding Department Labs Management Department Education Department Legal Department Marketing Department Publication Department Programmes Department IT Department Accounts Department HR Department Administration Department
- 7. Structuring of Departments – Funding Department Funding Department Targeted Fund Avenues National Institutions International Institutions Private Bodies Government Membership Subscription
- 8. Structuring of Departments “Each department will be benefitted through allocation of departments to each trustee on the basis of his expertise.”
- 9. CERC Products/Areas of Operations Complaint redressal & Court Litigation Representation in Govt. Committees & social awareness programmes Publications of Books, newsletter - Insight Awareness through reports, journals, columns, TV programme Organization of consumer awareness programme CERC Institute – Diploma in Consumer Education & Training Testing of various Products Internal Areas External Areas
- 10. Organization working & Administration Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Database Management Resource Management Financial Management Public Relations Policy Facilitators/ Resource Providers Information Technology & CERC
- 11. Rules & Regulations • Specification of Objects and Purpose of the Organisation • Exhaustive By-Laws of Organisation • Rules & Regulations for Board of Trustees, Employees etc. • Regulation of Departmental Workings Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 12. Policies & Procedures Finance & Accounting Policy Administration Policy HR Policy Infrastructure and Assets Management Policy Policy on National & International visits of trustees & Employees Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management INTERNAL POLICIES
- 13. Policies & Procedures Criteria for receiving Donation Appointment of on various Governmental and regulatory Committees Attending of Seminars by the Trustees Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management EXTERNAL POLICIES
- 14. Corporate Governance in Trustees’ Affairs • Trustees Code of Conduct ▫ Powers & Duties ▫ Reports & Disclosures of interest ▫ Approvals & Permissions for expenditure beyond certain limits • Trustees’ Profile & Trustees’ Responsibilities Statement Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 15. Corporate Governance in Trustees’ Affairs – Contd… • Selection of Trustees ▫ ½ Nomination by Existing Trustees ▫ ½ Nomination through Election by Members ▫ Or any other mode as may be decided. Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management Need of Organization Qualification & Expertise of Trustee Appointment of a Trustee
- 16. Corporate Governance in Trustees’ Affairs – Contd… Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management Retirement by Rotation Re-appointment of Retiring trustees On the fulfillment of defined criteria. Removal of Trustees before expiration of term Compulsory consent of minimum number of trustees. Principal of Natural Justice Adherence to Proper Procedure
- 17. Corporate Governance in Trustees’ Affairs – Contd… • Selection of President & Duration of his term ▫ Tenure of one year subject to a maximum of 2 years. • Selection of Chairman of Committees ▫ On the basis of Qualification & Expertise Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Monthly Newsletter-INSIGHT Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 18. Corporate Governance in Trustees’ Affairs – Contd… Disclosures • Annual Disclosures • Continual Disclosure • Disclosure of interest in each Board Meeting & Item Purpose & Rationale • Effective utilization of Trustees’ expertise which will help CERC in better management • Unbiased management of CERC Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 19. Corporate Governance in Trustees’ Affairs – Contd… Disclosure of Interest Information of Trustees’ Expertise Compulsory attendance in the matter of expertise Information of Positions served during the year Information of Present Position Abstain from participation in the matter where he is interested. Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 20. Public Relations Policy Public Relations Policy Branding Public Relations Tie-Ups Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 21. Public Relations Policy – Contd… • Branding ▫ Logo & Base Line ▫ Stationary ▫ Dress Code & Colour ▫ Organization Culture • Public Relations ▫ Publication in newspapers & TV Programme ▫ Monthly Newsletter-INSIGHT ▫ CERC Website Revamping ▫ Organization of Programmes & Seminars ▫ Competitor Analysis ▫ CERC Membership Card • Tie-Ups ▫ Tie-ups with organization working for the furtherance of similar cause, which could enhance the brand image of CERC. Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 22. Resource Management Cost Centers •Existing Expenditure •Infrastructure – Whether freehold or leasehold (Rent) •Litigation Fees •Organization of Programmes and Seminars •Salary Structure of Managing Trustees and other staff, Lab Staff, Trainers etc •Administration Expenditure •Proposed Expenditure •IT - ERP •Marketing – (Foreign Trips, Publications of Brochures, Manuals, Columns etc.) Funding Arrangement • Donation • From Government • From Foreign Bodies • From Indian Organizations & Institutions • Corporates • (Donation can be received in In cash or In kind: Infrastructure, Software, Hardware) • Membership • Magazine Subscription • Programme Sponsorship • Diploma Fees Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 23. Financial Management Funding Requirements - amount, type, term, etc Budgeting Sources of funds Use of Funds As per Accounting Manuals & Accounting Standards specified by ICAI Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 24. Facilitators/Resource Providers Professionals E.g. Advocates Experts on each subjects Members Consumer Activists Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 25. Information Technology @CERC Online Redressal System E-newsletter E-Learning ERP Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 26. Database Management Exhaustive database • Consumers or investors cases decided by various authorities • Consumers or investors cases resolved by CERC through consultancy and • Researches and Tests conducted by CERC Publication of Data • List of Present Donors • List of Probable Donors • List of Addresses, E.g. Fund Providers • List of fund resources Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 27. Database Management – Contd… • Creation of Institutional Memory (Record-Maintenance) Record of Test Reports undertaken and prepared by CERC. Record of Representation made at various platforms Record of Speeches and comments made by CERC Board of Trustees Maintenance of record of consumers or investors events to be organized throughout the world. Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 28. Database Management – Contd… • Preparation of MIS ▫ Preparation of structure MIS of Expenditure, funding, Laboratories reports, Legal cases etc. ▫ Preparation of structured MIS of financials, donations, memberships, events etc. ▫ Preparation of structured monthly report on the working of the organization. Rules & Regulations Policies & Procedures Corporate Governance in Trustees’ Affairs Public Relations Policy Resource Management Financial Management Facilitators/Resource Providers Information Technology & CERC Database Management
- 29. Board Practices… • Board Practices ▫ On the basis of Secretarial Practices specified by ICSI ▫ Pre-Structured Notice & Agenda ▫ Pre-Structured Minutes ▫ Pre-Structured Post-Meeting Compliance Requirements
- 30. Monthly Newsletter - Insight • Informative & Useful Contents • Advertisements of approved Products & Services • Newsletter subscription • Request for Contribution • Marketing & Publicity • E-newsletter
- 31. Issues & Concerns… ▫ Donation from whom??? ▫ Roles and Duties of Board of Trustees & Member of CERC ▫ Services & Products ▫ Testing of Products – Outsourced vs. In-house ▫ Insight – E- magazine vs. Printed ▫ Offices – All India vs. Ahmadabad Based ▫ Area of Testing – Mass based vs. Any product ▫ Selection of Products for testing ▫ Users – Demand of Product ▫ Infrastructure requirements for testing ▫ Publicity ▫ Foreign Trips of Trustees as well as staff ▫ Allotment of various government & non-government committees to trustees to represent CERC.
- 32. Thank You …