Confused by all of the hype? Frustrated by all of the chatter about MPS? Unlock your potential in managed print services with Photizo Group.

1. brought to you by Unlocking Your Potential in Managed Print Services Channel Development Services Photizo Group, Inc.

2. Let’s get started If you are asking: What is standing in the way of my success? Is there a roadmap to success in MPS? Who or what can I trust? Then…

3. Welcome toUnlocking Your Potential in MPS

5. End-User Decision Maker

6. Dealer Management, Ops & Sales

7. Manufacturer Direct Channel

8. Board Member, MPS Association

9. CompTIA MPS Community Member

10. Senior Consultant, Photizo Group

12. Finding Steady Ground?Photizo Group When everyone is: Offering you advice Trying to sell you something Claiming expertise What do you do? It’s confusing It’s frustrating … and you have a business to run!

13. Can MPS Be Defined?Photizo Group Can someone finally define MPS for me? … Please?

14. MPS Defined, FinallyPhotizo Group Managed print services (outsourced) is the active managementand optimizationof document output devices and related business processes. http://www.yourmpsa.org

15. Translation?Photizo Group We take care of your imaging devices, workflow & strategy – so you don’t have to! A message of simplicity, convenience & management effectiveness. A comparison:

16. I Don’t Need a DefinitionPhotizo Group I Need Answers! I Need a Roadmap! This isn’t what we want?

17. I Don’t Need a DefinitionPhotizo Group This is what we want: Simple Easy to understand Repeatable

18. The Promise of MPS?Photizo Group Doesn’t MPS Offer: A way to survive? A way to thrive?

19. MPS Providers Survive & Thrive MPS Program Implemented Revenue Trend Net Positive Benefits AND Maximum Impact of Investment Gross Margin % Constant Improvements Due to Shifted Product Mix and Operational Efficiencies Year 1 Year 2 Year 3 Year 4 Based upon the 2009 Hybrid Dealer Report

20. Mind the Gap Photizo Group

21. Change = Opportunity Gap Photizo Group Ask yourself: What external influences are driving change (e.g. economy, environment, productivity, technology, etc.)? Is it technology-based, knowledge-based or both? Are you loosing key accounts, market share, revenue or profit because you are not acting?

22. The Opportunity Gap In Action Traditional “Purchase” Model Managed Print Services Includes hardware, supplies, software licensing and services for distributed market. Source: Photizo Group 2010 MPS Market Size, Share, and Forecast Report (Preliminary)

23. The SMB OpportunityMPS Moves to the Middle-Class MPS Decision Maker Tracking Studies™ Based on Photizo’s market tracker respondents, the sweet spot is the $100M - $499M range today. As markets mature, and the channel evolves, firms with less than $100M in sales become a significant opportunity.

24. The MPS Offering (What Customers Want)

25. Innovate, Innovate, InnovatePhotizo Group MPS value is real and credible: Market Shifting; moving mainstream. Benefits are real and accepted. Tremendous market growth. Mind the gap: Not all customers are alike; dynamics vary by market and geographies. Market growth comes at the expense of traditional markets. Stage 3 offers above-average attractive opportunities. Think vertically & dive deep.

26. Bridging the Gap Photizo Group

27. Three GuessesPhotizo Group With MPS growth in the SMB space, who is best suited to bridge the gap? Dealers currently investing in MPS infrastructure & delivery! Not all customers are alike: Local, high-touch experience catered to customer need. Nimble, and able to react quickly to market changes. Highly creative and resourceful.

28. The “Transition” Dilemma How do I move from the ‘old model’ to the ‘new model’ without destroying the existing business? How do I manage my risk during the transition? What if it doesn’t work? I’m not feeling the pain… yet.

30. Generation transition

31. Limited pain tolerance

33. Disbelief

34. Risk aversion

35. Failure of vision

37. Why Photizo?Photizo Group What is standing in the way of my success? Remove obstacles to your success by: Leveraging primary research to reveal insight. Gaining perspective from our experience & that of our network of successful clients. Drive the next level of your success from the clarity you achieve.

38. Why Photizo?Photizo Group What is standing in the way of my success? Is there a roadmap to success?

39. Educational Services EcosystemPhotizo Group

40. Success WorkshopsPhotizo Group

41. Market Intelligence PackageTMPhotizo Group Market Intelligence PackageTM (MIP) For the Executive Leverage research data to guide business planning Get ideas from real-world success stories For Sales & Marketing Access compelling graphs, charts and presentations to build credibility Develop an effective sales strategy based on the real-world needs of prospects For Service & Operations Access to industry benchmarks Select vendors and programs right for your organization

43. Team up with like-minded & non-competing MPS providers to share, grow and succeed together.

44. 6-7 non-competing MPS providers.

45. Monthly or Quarterly

47. Takeaways Kstewart@PhotizoGroup.com 864-351-9199 MPS is not a destination, it is a direction. MPS isn’t a ‘Happy Meal’, but there is a roadmap to success. Education, insights and action are critical, but don’t work without a plan. Choose partners carefully. Contact me for your complimentary, 15-page roadmap, Photizo’sACTion Plan for MPS Success

48. Thank You Phone 864.351.9199 Email: kstewart@photizogroup.com