For a detailed description about implementing Standard Work: visit: www.panview.nl

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1. SIPOC
1. Mark out Processes: which processes are most important?
2. Define customer requirements concerning output materials
3. Define supplier’s requirements concerning input materials
The SIPOC can be used at management level. Example: ‘define the three most
important processes of a department or factory.’
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2. PROCESS MAPS
1. Detailed description of the Processes using 6 symbols
2. Timestudy to create databoxes for each process-step
3. ‘Go 2 Gemba’ to map the truth, not just a recollection of the truth
Create the process maps based on the processes defined in the SIPOC
= Process
= Delay
= Measurement
= Inventory
= Decision
= Transport
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3. OVERVIEW OPERATING PROCEDURES
Based on the Processmap:
• What steps are already described in
Standard Operating Procedures?
• What steps are not?
No SOP
SOP exists and is known
Unknown SOP

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4. UPDATE TO SINGLE-PAGE-DOCUMENTS
Whenever possible, update the current SOP’s to:
1. Single page document
2. With Grafics to visualize each process step when necessary
3. Remarks for kwaliteit en veiligheid
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5. MAKE MISSING SOP’S

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6. CREATE OFFICIAL SOP DATABASE
1. Digital database with all SOP’s
2. Powerflow (in powerpoint) to guide you
through the SOP database
3. Make SOP’s available for every
workstation; hardcopy or digital monitors.
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