Feedback is a skill. It is far more than just telling someone what they did wrong. Feedback needs to be heard and actionable. Research shows there is a specific ratio of positive feedback to suggestions for improvement required for the information to be heard and acted on.
4. Poor Language You should ... Good speakers ... www . one clear message . com DISTRICT 74 Toastmasters Leadership Institute www. toastmasters 74 . org
5. Good Language I feel... I suggest... www . one clear message . com DISTRICT 74 Toastmasters Leadership Institute www. toastmasters 74 . org
Whether in relationships with clients, co workers or as speakers ... feedback is essential ... Balanced feedback - allows growth - is a skill
Issue: why feedback? We don ’ t know what we don ’ t know - Johari ’ s window
Perspective .... speak every day - how our ideas received .. impact what we acknowledge gets repeated ....
I feel - rather than you should Balanced feedback - think TM evaluation what you acknowledge gets repeated
Feedback is impact on person ... not speaking for all people I feel - rather than you should Balanced feedback - think TM evaluation
Encourage to come back and grow Many opportunities to change (cc1-10) shift perspective Step by step ...
Perspective 4 A ’ s 1 E
What I liked - example ... specific x3 what we acknowledge gets repeated Demonstrates listening skill ... awareness of whole person
What I liked - example ... specific x3
Too many improvements are overwhelming
What I liked - example ... specific x3 Demonstrate what could be improved ... give idea (1 or 2 things - not overwhelm) What I liked most
What I liked - example ... specific x3 Demonstrate what could be improved ... give idea (1 or 2 things - not overwhelm) Waving hands bad - not helpful What I liked most
Encourage to come back and grow shift perspective
What I liked - example ... specific x3 Demonstrate what could be improved ... give idea (1 or 2 things - not overwhelm) What I liked most
Gift of feedback ... See the world in a new way and help others in a way they can hear