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The Science of
Consumer
Engagement &
Social Change
Katya Andresen
@katyaN4G
May 2012
About me

              Network for Good
              Robin Hood Marketing
              nonprofitmarketingblog.com
              @katyaN4G
              Proud daughter of a
               psychiatry professor
Causes




Consumers
Causes




Consumers
Photo courtesy of
BigStockPhoto.com
If we’re not feeling,
we’re not conscious.
Cause marketers, you are in one
business:
the happiness business
Paraphrase of M.A. Strahilevitz
1. Emotion, emotion, emotion.
Damian O’Broin
Dima spoke of the toll that poor
air quality and weak
environmental policy has taken on
his village and family. Urgent
action is needed.


Words matter
Dima punched his leathery
hand into the smoke that
blocked the sun and reeked of
burned rubber. “My baby son
needs to breathe clean air.”
2. Supporting a cause
   is a social act.
3. Small works better than big,
   one works better than many.
Photo Credit: YouGetThePicture, Flickr
Source: Communications Network, Paul Slovic
Rokia matters. Millions do not.




Source: Communications Network, Paul Slovic
Bigger camp = less money
Source: Communications Network, Paul Slovic
1 Pack=1 Vaccine
1 pack will help eradicate
newborn tetanus globally
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5. Cultural values trump reason.
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{
{
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Katya Andresen



katya.andresen@networkforgood.org
www.nonprofitmarketingblog.com
Twitter: @katyaN4G

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Andresen science engagement

Notas do Editor

  1. Embarassing story that gets at the heart of the ups and downs of unleashing generosity
  2. One we need to fix now because it’s not getting any easier to break through to people. Filters and screens are all around.We can make the right connections – and technology can deliver them – but it requires a shift in how we think and act.
  3. Lisa Cron
  4. Stare at her, in the eyes, for 15 seconds. How do you feel? What do you want to do?
  5. Story – the limbic brain, mirror neurons, WORD CHOICE
  6. Words do things to your brain or put it to sleep – choose the right ones! (Mark – feel free to make this even MORE dry.)
  7. Fell free to improve this
  8. Words matter.
  9. Mention Jen Shang’s new study, building off Croson’s earlier research. Women and moral identity.
  10. Beat the Peak campaign in Tucson which promoted xeriscaping. If you xeriscaped you got a Beat the Peak mascot/sign. It’s taken such hold, it’s created a stigma against lawns. No hiding your lucious lawn.
  11. $150 MILLION
  12. It was wildly successful, boosting Pampers sales and resulting in 150 million vaccines.
  13. I’m going to use another IRC test. We tested Rashida Jones vs. Bob Kitchen (their emergency response lead, next slide) vs generic IRC. Guess who won” Bob Kitchen, Followed by Rashida, followed by generic IRC.
  14. Test
  15. Test