Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)
Semelhante a Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)
Semelhante a Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) (20)
Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)
1. But we’ve always
done it this way…
The recent experience of the
Canadian Library Association
in change management
Kelly Moore Keith Walker
CLA Executive Director CLA Past-President
2. Where we started
Challenges Inspirations
deficit budgets loyal members
declining membership national conference
limited programs committed Executive
3.
4. Where we started
2010 Annual General Meeting
2 resolutions:
give direction to Executive Council to address the
financial situation and propose changes at 2011 AGM
approve Council’s decision to cancel the 2010 elections,
but hold election only for Vice-President/President-elect
6. The changes
What areas take the most money to operate?
governance
professional units
What do we do that other associations do better?
continuing education
What are CLA’s unique strengths?
broad-based national organization
international contacts
main point of contact between federal government and library
community
7. Process: Timelines
Action Plan timelines – draft June 22, 2010 Action Plan timelines – revised September 24, 2010
June 3- subcommittee formed July 15, 16 – subcommittee meets in person in Ottawa to develop first draft
June 9 – Vice President election call plan and to review input received
June 10 – blog open July 17 – draft plan shared with Treasurer
June 11 – feedback from conference discussions submitted by Executive Council July 28 – proposed plan written up
members July 28 – draft budget plan shared with subcommittee
June 15 – subcommittee teleconference held to decide on the process: what August 13 – Vice President election completed
information will be needed, review of the timelines, duties, communication August 25 – plan sent to Executive Council
plan, consultation plan September 15 – budget plan sent to Executive Council
June 15 – process discussed with the Treasurer for budget planning connection September 23, 24 – Executive Council meets in Toronto to discuss plan
July 15, 16 – subcommittee meets in person in Ottawa to develop first draft plan September 25 – subcommittee reviews and revises plan based on EC
and to review input received feedback
July 17 – draft plan shared with Treasurer October 4 – parliamentary opinion on the plan and legal opinion on the
July 28 – proposed plan written up elections
July 28 – draft budget plan shared with subcommittee October 13 – Executive Committee teleconference to review the revised
August 13 – Vice President election completed plan
August 20 – plan and budget sent to Executive Council October 18 – share plan with the community
August 31 - send plan to other associations November 1 – comments received from the community
September 23, 24 – Executive Council meets in Toronto to discuss plan November 5 – subcommittee to review input and plan revisions
September 25 – subcommittee reviews and revises plan based on EC feedback November 19 – legal opinion on revised plan
October 4 – legal opinion on the plan November 29 – revised plan to Executive Council for review
October 12 – share plan with community December 10 – subcommittee reviews and revises plan based on EC input
November 1 – subcommittee teleconference to review input and plan revisions December 17 – share revised plan with community
November 19 – legal opinion on revised plan January 14 – comments received from the community
November 29 – revised plan to Executive Council for review January 19 – subcommittee reviews the input from the community
December 10 – subcommittee reviews and revises plan based on EC input January 21 – governance review against the existing policies
December 17 – share revised plan with community February 5, 6 – Executive Council meeting; review final plan
January 21 – governance review against the existing policies February 28 – resolutions written
February 28 – resolutions written March 15 – resolutions reviewed by Executive Council
March 15 – resolutions reviewed by Executive Council March 30 – resolutions sent to the members
March 30 – resolutions sent to the members
9. Process: Consultation
Broad stakeholder consultation
members
non-members
other library associations in Canada
Other consultation
MLAS members
directors of other non-library associations
10. Content: unique value propositions
advocacy with federal government
international engagement
national research
leadership skills development through volunteer
opportunities
knowledge-sharing and networking
15. Content: the campaign
Member questions: What is CLA doing about this issue?
Response: Who is “CLA” in that question?
16. Phase 1: did it work?
We followed the process and addressed the content
We re-wrote large parts of our Bylaws in line with the
proposals in the Future Plan
We presented a balanced 2011 budget to members
We presented the Bylaw changes in a resolution at the
2011 AGM
Members passed the resolution UNANIMOUSLY!
17. Phase 2: implementation
And now, reality sets in!
transitional Executive Council
elections for 2012
establishment of Networks
call for volunteers
review of awards
changes to membership structure
changes to membership fees and benefits
18. Lessons learned
Communication is essential
Consult with all stakeholders
Focus on key areas for change
Be naïve enough to think change is
possible
Be bold!
19. Overview
What we changed What we left for later
(phase 1): (phase 2):
governance structure membership structure/
professional structure fees / benefits
timing for election & continuing professional
appointment cycles development offerings
budget structure international
re-defined priorities engagement