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But we’ve always
done it this way…
                    The recent experience of the
                    Canadian Library A...
Where we started

Challenges                 Inspirations

   deficit budgets           loyal members
   declining memb...
Where we started
2010 Annual General Meeting

2 resolutions:

   give direction to Executive Council to address the
    f...
Phase 1: CLA Future Committee
The changes

   What areas take the most money to operate?
       governance
       professional units
   What do we d...
Process: Timelines
Action Plan timelines – draft June 22, 2010                                        Action Plan timeline...
Process: Communications Plan
Process: Consultation

Broad stakeholder consultation
 members
 non-members
 other library associations in Canada



Ot...
Content: unique value propositions


   advocacy with federal government
   international engagement
   national resear...
Content: Governance structure
where we were
Content: Governance structure
where we are
Content: Professional structure
where we were
Content: Professional structure
where we are
Content: the campaign
Member questions: What is CLA doing about this issue?

Response: Who is “CLA” in that question?
Phase 1: did it work?

 We followed the process and addressed the content
 We re-wrote large parts of our Bylaws in line...
Phase 2: implementation
And now, reality sets in!

   transitional Executive Council
   elections for 2012
   establish...
Lessons learned

 Communication    is essential
 Consult with all stakeholders
 Focus on key areas for change
 Be naïv...
Overview
What we changed          What we left for later
  (phase 1):               (phase 2):
 governance structure  me...
Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of th...
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Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 1 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 2 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 3 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 4 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 5 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 6 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 7 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 8 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 9 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 10 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 11 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 12 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 13 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 14 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 15 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 16 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 17 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 18 Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA) Slide 19
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Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)

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by Kelly Moore, CEO Canadian Library Association Keith Walker, CLA Past President and Director of Library Services at Medicine Hat College

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Keynote on the future of library associations “But we’ve always done it this way…”: The change management experience of the Canadian Library Association CLA)

  1. 1. But we’ve always done it this way… The recent experience of the Canadian Library Association in change management Kelly Moore Keith Walker CLA Executive Director CLA Past-President
  2. 2. Where we started Challenges Inspirations  deficit budgets  loyal members  declining membership  national conference  limited programs  committed Executive
  3. 3. Where we started 2010 Annual General Meeting 2 resolutions:  give direction to Executive Council to address the financial situation and propose changes at 2011 AGM  approve Council’s decision to cancel the 2010 elections, but hold election only for Vice-President/President-elect
  4. 4. Phase 1: CLA Future Committee
  5. 5. The changes  What areas take the most money to operate?  governance  professional units  What do we do that other associations do better?  continuing education  What are CLA’s unique strengths?  broad-based national organization  international contacts  main point of contact between federal government and library community
  6. 6. Process: Timelines Action Plan timelines – draft June 22, 2010 Action Plan timelines – revised September 24, 2010 June 3- subcommittee formed July 15, 16 – subcommittee meets in person in Ottawa to develop first draft June 9 – Vice President election call plan and to review input received June 10 – blog open July 17 – draft plan shared with Treasurer June 11 – feedback from conference discussions submitted by Executive Council July 28 – proposed plan written up members July 28 – draft budget plan shared with subcommittee June 15 – subcommittee teleconference held to decide on the process: what August 13 – Vice President election completed information will be needed, review of the timelines, duties, communication August 25 – plan sent to Executive Council plan, consultation plan September 15 – budget plan sent to Executive Council June 15 – process discussed with the Treasurer for budget planning connection September 23, 24 – Executive Council meets in Toronto to discuss plan July 15, 16 – subcommittee meets in person in Ottawa to develop first draft plan September 25 – subcommittee reviews and revises plan based on EC and to review input received feedback July 17 – draft plan shared with Treasurer October 4 – parliamentary opinion on the plan and legal opinion on the July 28 – proposed plan written up elections July 28 – draft budget plan shared with subcommittee October 13 – Executive Committee teleconference to review the revised August 13 – Vice President election completed plan August 20 – plan and budget sent to Executive Council October 18 – share plan with the community August 31 - send plan to other associations November 1 – comments received from the community September 23, 24 – Executive Council meets in Toronto to discuss plan November 5 – subcommittee to review input and plan revisions September 25 – subcommittee reviews and revises plan based on EC feedback November 19 – legal opinion on revised plan October 4 – legal opinion on the plan November 29 – revised plan to Executive Council for review October 12 – share plan with community December 10 – subcommittee reviews and revises plan based on EC input November 1 – subcommittee teleconference to review input and plan revisions December 17 – share revised plan with community November 19 – legal opinion on revised plan January 14 – comments received from the community November 29 – revised plan to Executive Council for review January 19 – subcommittee reviews the input from the community December 10 – subcommittee reviews and revises plan based on EC input January 21 – governance review against the existing policies December 17 – share revised plan with community February 5, 6 – Executive Council meeting; review final plan January 21 – governance review against the existing policies February 28 – resolutions written February 28 – resolutions written March 15 – resolutions reviewed by Executive Council March 15 – resolutions reviewed by Executive Council March 30 – resolutions sent to the members March 30 – resolutions sent to the members
  7. 7. Process: Communications Plan
  8. 8. Process: Consultation Broad stakeholder consultation  members  non-members  other library associations in Canada Other consultation  MLAS members  directors of other non-library associations
  9. 9. Content: unique value propositions  advocacy with federal government  international engagement  national research  leadership skills development through volunteer opportunities  knowledge-sharing and networking
  10. 10. Content: Governance structure where we were
  11. 11. Content: Governance structure where we are
  12. 12. Content: Professional structure where we were
  13. 13. Content: Professional structure where we are
  14. 14. Content: the campaign Member questions: What is CLA doing about this issue? Response: Who is “CLA” in that question?
  15. 15. Phase 1: did it work?  We followed the process and addressed the content  We re-wrote large parts of our Bylaws in line with the proposals in the Future Plan  We presented a balanced 2011 budget to members  We presented the Bylaw changes in a resolution at the 2011 AGM Members passed the resolution UNANIMOUSLY!
  16. 16. Phase 2: implementation And now, reality sets in!  transitional Executive Council  elections for 2012  establishment of Networks  call for volunteers  review of awards  changes to membership structure  changes to membership fees and benefits
  17. 17. Lessons learned  Communication is essential  Consult with all stakeholders  Focus on key areas for change  Be naïve enough to think change is possible  Be bold!
  18. 18. Overview What we changed What we left for later (phase 1): (phase 2):  governance structure  membership structure/  professional structure fees / benefits  timing for election &  continuing professional appointment cycles development offerings  budget structure  international  re-defined priorities engagement

by Kelly Moore, CEO Canadian Library Association Keith Walker, CLA Past President and Director of Library Services at Medicine Hat College

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