The purpose of this white paper is to point out the main challenges of postal and CEP suppliers and what kind of capabilities companies require to stay competitive in this rapidly changing market. PAC conducted a number of interviews with business decision makers from Strategy & Innovation, Marketing, Pricing and Financial departments as well as IT managers in order to obtain the whole spectrum of the changing requirements and market drivers influencing the organization, processes, and finally IT systems. Numerous examples will provide you with insights into how diversified the market and its services already are and what impact this has on the internal processes of companies in this sector.
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A Question of Survival: How Postal & Courier Express Parcel Companies are Transforming their Business Models
1. White Paper
A Question of Survival: How Postal &
Courier Express Parcel Companies
are Transforming their Business
Models
• Challenges of Postal & CEP Companies
• A Selection of Innovative Solutions to meet these
Challenges
March 2012
22. OUR LOCATIONS
22
CONTACT
Author:
Martin Barnreiter
Principal Consultant
+49 (0)89 23 23 68-19
Email: m.barnreiter@pac-online.com
Published by:
Pierre Audoin Consultants (PAC) GmbH
Holzstrasse 26
80469 Munich, Germany
Tel: +49 (0) 89 232 368-0
Fax: +49 (0) 89 719 62-65
Email: info-germany@pac-online.com
ABOUT PIERRE AUDOIN CONSULTANTS
From strategy to execution, PAC delivers focused
and objective responses to the growth challenges of
Information and Communication Technology (ICT)
players.
Founded in 1976, PAC is a privately held research &
consulting firm for the software and ICT services
market.
PAC helps ICT vendors to optimize their strategies by
providing quantitative and qualitative market analysis
as well as operational and strategic consulting. We
advise CIOs and financial investors in evaluating ICT
vendors and solutions and support their investment
decisions. Public institutions and organizations also
rely on our key analyses to develop and shape their
ICT policies.
For more information, please visit
www.pac-online.com.
PARIS
Pierre Audoin Consultants (PAC)
92, Avenue de Wagram,
75017 Paris, France
Tel: +33(0) 1 56 56 63 33
Fax: +33(0) 1 48 28 41 06
info-france@pac-online.com
MUNICH
Pierre Audoin Consultants (PAC)
Holzstrasse 26,
80469 Munich, Germany
Tel: +49(0) 89 23 23 68 0
Fax: +49(0) 89 719 62 65
info-germany@pac-online.com
BERLIN
Pierre Audoin Consultants (PAC)
Am Kupfergraben 6A,
10117 Berlin, Germany
Tel: +49(0) 30 28 52 96 0
Fax: +49(0) 30 28 52 96 29
info-germany@pac-online.com
LONDON
Pierre Audoin Consultants (PAC)
2nd Floor, 15 Bowling Green Lane,
London EC1R 0BD, UK
Tel: +44 (0) 207 251 2810
Fax: +44 (0) 207 490 7335
info-uk@pac-online.com
BUCHAREST
Pierre Audoin Consultants (PAC)
Louis Pasteur 40,
050536 Bucharest-5, Romania
Tel: +40 (0) 21 410 75 80
Fax: +40 (0) 21 410 75 81
info-romania@pac-online.com
NEW YORK
Pierre Audoin Consultants (PAC)
192 Lexington Avenue - Suite 1101,
New York, NY 10016, USA
Tel: +1(646) 277 7255
Fax: +1(646) 607 1716
info-us@pac-online.com
SAO PAULO
Pierre Audoin Consultants (PAC)
Rua Pedro de Toledo, 130, Office 61,
Vila Clementino,
Sao Paulo, 04039-030 Brazil
Tel.: +55 (11) 5539 0280
Fax: +55 (11) 5539 0280
info-latam@pac-online.com