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how to attract and retain the “young & the restless”  (generation Y) Myra Golden
Veterans (1922 – 1943) “radio” Outlook: practical Work ethic: dedicated View of authority: respectful Leadership by: hierarchy Relationships: personal sacrifice Perspective: civic Compelling Messages of Their Formative Era: Make do or do without Stay in line Sacrifice Be heroic Consider the common good
Baby boomers (1943 - 1960) “Television” Outlook: optimistic Work ethic: driven View of authority: love/hate Leadership by: consensus Relationships: gratification Perspective: team Compelling Messages of Their Formative Era: Be anything you want to be Change the world Work well with others Live up to the expectation Duck and cover
Generation x (1960 - 1980) “computer” Outlook: skeptical Work ethic: balanced View of authority: unimpressed Leadership by: competence Relationships: reluctant to commit Perspective: self Compelling Messages of Their Formative Era: Don’t count on it Remember – heroes…aren’t Get real Survive- staying alive Ask “why?”
Generation Y (1980 -) “Internet” Outlook: hopeful Work ethic: ambitious View of authority: relaxed, polite Leadership by: collaboration Relationships: loyal Perspective: civic Compelling Messages of Their Formative Era: Be smart – you are special Leave no one behind Connect 24/7 Achieve now! Serve your community
How to change the face of your workplace Moving into a Generation Y Workplace as Baby Boomers Retire
A closer look at generation y
The Generation y personality Don’t expect to stay in a job too long Believe in their own self worth Expect constant recognition and feedback Technically savvy Work/life balance is not a buzz word
The Generation y personality Focus on children & family Scheduled, structured lives Connected Inclusive Civic minded Goal oriented
What Generation y needs from you Fair and direct Engaged in their professional development Training in people skills Training to increase their marketability
What Yers value in the workplace Positive relationships with colleagues Attractive salaries Exposure to challenging assignments Opportunities to expand skills and knowledge Flexibility in work schedule
The 7 gen y retention strategies Be direct and ethical Develop individualized career tracks Equip them with the latest technology
The 7 gen y retention strategies Support their values, individuality and self expression Provide adequate training Offer mentoring support and thorough feedback Convey how their work affects the bottom line
6 ways to remain attractive to yers Be available, but give them room Tell them the “why” Let them be problem solvers
6 ways to remain attractive to yers Provide a life-work balance workplace Don’t be authoritative or paternal Encourage them
Bridging the gap Create Intergenerational Teams Veterans enjoy mentoring and Ys are typically eager for mentoring Boomers, Xers, and Ys are strong collaborators
Bridging the gap All interested in learning Ys used to and want instant feedback Teaming Xers and Ys All looking for flexibility in today’s workplace  All value meaningful work
“If people would believe in us like Special Olympics and see what we can do, they would be amazed. My ambition in life is to turn ‘no’ into ‘yes.’  If someone says I can’t do something, I want to prove I can.”  Suzanne O’Moore, Special Olympics athlete
Top 6 Ways to Be Inclusive in Your Recruitment Establish partnerships (i.e. Sponsor a Special Olympics event) Use government organizations and job boards Utilize peer and family connections State “People with disabilities encouraged to apply” in your ads List only job requirements that are absolutely essential  Consider a 1-2 week job trial
Resources for hiring disabled workers EarnWorks.com - Business Case for Hiring Disabled Workers http://www.earnworks.com/BusinessCase/roi_level2asp Office of Disability Employment Policy - U.S. Department of Labor Resources http://www.dol.gov/odep/ Recruiters Network - Career sites for the disabled. http://www.recruitersnetwork.com Career Search Opportunities - Job search, resume database for both employers and disabled candidates. http://www.newmobility.com President's Committee on Employment of People with Disabilities - The "grandaddy" of all sites for employment of people with disabilities. It hosts a list of over 80 employers who are actively recruiting disabled workers. Some of these employers may be your competitors. Consider participating in this recruiting program yourself. http://www50.pcepd.gov/pcepd
Business EDUCATION Without EXECUTION Is just ENTERTAINMENT

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Generation Y in Workplace

  • 1. how to attract and retain the “young & the restless” (generation Y) Myra Golden
  • 2. Veterans (1922 – 1943) “radio” Outlook: practical Work ethic: dedicated View of authority: respectful Leadership by: hierarchy Relationships: personal sacrifice Perspective: civic Compelling Messages of Their Formative Era: Make do or do without Stay in line Sacrifice Be heroic Consider the common good
  • 3. Baby boomers (1943 - 1960) “Television” Outlook: optimistic Work ethic: driven View of authority: love/hate Leadership by: consensus Relationships: gratification Perspective: team Compelling Messages of Their Formative Era: Be anything you want to be Change the world Work well with others Live up to the expectation Duck and cover
  • 4. Generation x (1960 - 1980) “computer” Outlook: skeptical Work ethic: balanced View of authority: unimpressed Leadership by: competence Relationships: reluctant to commit Perspective: self Compelling Messages of Their Formative Era: Don’t count on it Remember – heroes…aren’t Get real Survive- staying alive Ask “why?”
  • 5. Generation Y (1980 -) “Internet” Outlook: hopeful Work ethic: ambitious View of authority: relaxed, polite Leadership by: collaboration Relationships: loyal Perspective: civic Compelling Messages of Their Formative Era: Be smart – you are special Leave no one behind Connect 24/7 Achieve now! Serve your community
  • 6. How to change the face of your workplace Moving into a Generation Y Workplace as Baby Boomers Retire
  • 7. A closer look at generation y
  • 8. The Generation y personality Don’t expect to stay in a job too long Believe in their own self worth Expect constant recognition and feedback Technically savvy Work/life balance is not a buzz word
  • 9. The Generation y personality Focus on children & family Scheduled, structured lives Connected Inclusive Civic minded Goal oriented
  • 10. What Generation y needs from you Fair and direct Engaged in their professional development Training in people skills Training to increase their marketability
  • 11. What Yers value in the workplace Positive relationships with colleagues Attractive salaries Exposure to challenging assignments Opportunities to expand skills and knowledge Flexibility in work schedule
  • 12. The 7 gen y retention strategies Be direct and ethical Develop individualized career tracks Equip them with the latest technology
  • 13. The 7 gen y retention strategies Support their values, individuality and self expression Provide adequate training Offer mentoring support and thorough feedback Convey how their work affects the bottom line
  • 14. 6 ways to remain attractive to yers Be available, but give them room Tell them the “why” Let them be problem solvers
  • 15. 6 ways to remain attractive to yers Provide a life-work balance workplace Don’t be authoritative or paternal Encourage them
  • 16. Bridging the gap Create Intergenerational Teams Veterans enjoy mentoring and Ys are typically eager for mentoring Boomers, Xers, and Ys are strong collaborators
  • 17. Bridging the gap All interested in learning Ys used to and want instant feedback Teaming Xers and Ys All looking for flexibility in today’s workplace All value meaningful work
  • 18.
  • 19. “If people would believe in us like Special Olympics and see what we can do, they would be amazed. My ambition in life is to turn ‘no’ into ‘yes.’  If someone says I can’t do something, I want to prove I can.” Suzanne O’Moore, Special Olympics athlete
  • 20. Top 6 Ways to Be Inclusive in Your Recruitment Establish partnerships (i.e. Sponsor a Special Olympics event) Use government organizations and job boards Utilize peer and family connections State “People with disabilities encouraged to apply” in your ads List only job requirements that are absolutely essential Consider a 1-2 week job trial
  • 21. Resources for hiring disabled workers EarnWorks.com - Business Case for Hiring Disabled Workers http://www.earnworks.com/BusinessCase/roi_level2asp Office of Disability Employment Policy - U.S. Department of Labor Resources http://www.dol.gov/odep/ Recruiters Network - Career sites for the disabled. http://www.recruitersnetwork.com Career Search Opportunities - Job search, resume database for both employers and disabled candidates. http://www.newmobility.com President's Committee on Employment of People with Disabilities - The "grandaddy" of all sites for employment of people with disabilities. It hosts a list of over 80 employers who are actively recruiting disabled workers. Some of these employers may be your competitors. Consider participating in this recruiting program yourself. http://www50.pcepd.gov/pcepd
  • 22. Business EDUCATION Without EXECUTION Is just ENTERTAINMENT

Notas do Editor

  1. American companies are short of workers. There are 9.6 million unemployed, working-age people with disabilities who would prefer to be working. You are probably reading this because, like most other companies in America, your company can’t afford to ignore a poorly-tapped labor pool of 9.6 million willing workers.  The good news is that there really are 9.6 million unemployed Americans who want jobs. The bad news is that recruiting them isn’t all that easy – particularly finding the ones with the right skills for your job openings.Companies that are proactive about recruiting people with disabilities, companies that proactively do “targeted” recruiting, find that this minority group is quite different from others that they have targeted in the past. Unlike racial and ethnic minorities, people with disabilities are more difficult to target. They do not as readily congregate in groups. With few exceptions, you are unlikely to find high concentrations of people with disabilities in particular neighborhoods, churches, cultural organizations, etc. Similarly, particularly on a local level, there are few media sources (magazines, TV programs, radio shows, etc.) that effectively reach a broad audience within the disability community.Given that, how can your company develop a strategic recruiting program that will enable you to successfully attract applicants with disabilities? A truly successful recruiting program is going to be a multi-faceted one. While there isn’t a proscribed “recipe for success”, there are many ingredients that are typically a part of successful programs – and we will describe them here. Which ones you choose to use (and what proportions you choose to use them in) will be determined by your own resources, commitment and creative planning!
  2. American companies are short of workers. There are 9.6 million unemployed, working-age people with disabilities who would prefer to be working. You are probably reading this because, like most other companies in America, your company can’t afford to ignore a poorly-tapped labor pool of 9.6 million willing workers.  The good news is that there really are 9.6 million unemployed Americans who want jobs. The bad news is that recruiting them isn’t all that easy – particularly finding the ones with the right skills for your job openings.Companies that are proactive about recruiting people with disabilities, companies that proactively do “targeted” recruiting, find that this minority group is quite different from others that they have targeted in the past. Unlike racial and ethnic minorities, people with disabilities are more difficult to target. They do not as readily congregate in groups. With few exceptions, you are unlikely to find high concentrations of people with disabilities in particular neighborhoods, churches, cultural organizations, etc. Similarly, particularly on a local level, there are few media sources (magazines, TV programs, radio shows, etc.) that effectively reach a broad audience within the disability community.Given that, how can your company develop a strategic recruiting program that will enable you to successfully attract applicants with disabilities? A truly successful recruiting program is going to be a multi-faceted one. While there isn’t a proscribed “recipe for success”, there are many ingredients that are typically a part of successful programs – and we will describe them here. Which ones you choose to use (and what proportions you choose to use them in) will be determined by your own resources, commitment and creative planning!