Briefing for delegates at Manchester Metropolitan University's 2014 Learning and Teaching Conference about the forthcoming Continuous Monitoring and Improvement (CMI) system, designed to provide Programme and Unit Leaders with data to help target improvements and a facility for capturing improvement action plans

1. Continuous Monitoring and
Improvement (CMI)
Professor Mark Stubbs
Head of Learning & Research Technologies
http://twitter.com/thestubbs
http://slideshare.net/markstubbs
Manchester | Jul 2014
Elite 2014

2. EQAL: enhancing the student experience
1. Step-change improvement
– Curriculum refresh + seamless, personalised online experience
2. Continuous improvement
– Well-informed interventions

3. Continuous Monitoring & Improvement (CMI)
• Enable a data-driven quality enhancement process for
all MMU Programmes and Units
– by providing Programme and Unit Leaders with key
performance monitoring information and a facility for
recording and tracking follow-up actions
MDL SRS TT
Data Warehouse Analysis
Cubes
Performance reports…
Action
Plans

4. CMI | Timeframe
Sep14
• Programme Leader Dashboard (V1)
(Headcount, Progression, Marks, ISS + EE reports)
Dec14
• Unit Leader Dashboard (V1)
(Headcount, Marks, ISS …)
Jan15
• Programme Leader Dashboard (V2)
(+ NSS, Engagement, Submissions, R&A, …)

5. CMI | Programme Leader Dashboard (V1)
1. Choose a programme…
2. Choose a tab for a particular report…
4. View a list of
improvement
actions (and
add/update
actions if
you’re the prog
leader)
5. Vary filter
criteria for
the report (if
required)
3. View the report

6. CMI | Programme Leader Dashboard (V1)
• Reports
– Overview: headcount; progression; ISS + EE reports
– Students: headcount & how cohort is changing
– Progression: progression by level and course
– Marks: average by unit; mark range; average by level
– ISS Satisfaction: by course, by level, by unit
– ISS Comments: search by keyword & (dis)satisfaction
– CMI Plan: download the improvement action plan
• Current status…
– In testing | Training being developed | Links to CELT &
CASQE resources being added