The document discusses how museums and galleries are exploring artwork-centered sociality by encouraging visitor interaction with artworks. This includes allowing visitors to comment, debate, and share reactions to prompt discussion. Museums are using digital approaches like QR codes and RFID tags to collect visitor comments and integrate them into displays. The goal is to make artworks more social and interactive objects that spark conversation.
Artwork-centred sociality in museums and galleries
1. iSay: The Shape of Things, 31 January 2013
Artwork-centred sociality
in museums and galleries
Marcus Winter
University of Brighton
2. Artwork-centred sociality in museums and galleries
Imagine looking at an object
not for its artistic or historical
significance but for its ability
to spark conversation
Nina Simon (2010) The Participatory Museum
iSay: The Shape of Things, 31 January 2013 Marcus Winter
3. Artwork-centred sociality in museums and galleries
Social objects: Personal | Active | Provocative | Relational (Simon, 2010)
Source: Museum of Design in Plastics
Source: Kentucky Derby Museum
Source: Göteborg Museum of Art Source: The Saatchi Gallery
iSay: The Shape of Things, 31 January 2013 Marcus Winter
4. Artwork-centred sociality in museums and galleries
Michael Craig-Martin: An Oak Tree (1973). Tate Britain
iSay: The Shape of Things, 31 January 2013 Marcus Winter
5. Artwork-centred sociality in museums and galleries
Visitor Feedback | Interpretation | Commenting | Debate
Source: Tate Modern Source: Tate Modern
Source: London College of Fashion Source: Art Works / Plains Art Museum
iSay: The Shape of Things, 31 January 2013 Marcus Winter
6. Artwork-centred sociality in museums and galleries
Visitor Book at the Rijksmuseum Schipol Airport
iSay: The Shape of Things, 31 January 2013 Marcus Winter
7. Artwork-centred sociality in museums and galleries
Conservation | Remediation | Accountability | Display capacity
Source: Tate Modern Source: Tate Modern
Source: London College of Fashion Source: Art Works / Plains Art Museum
iSay: The Shape of Things, 31 January 2013 Marcus Winter
8. Artwork-centred sociality in museums and galleries
Immediacy
Source: British Museum
iSay: The Shape of Things, 31 January 2013 Marcus Winter
9. Artwork-centred sociality in museums and galleries
Digital approaches
RFID-based tour system with instant micro blogging (Hsu & Liao, 2011)
→ attach and read comments
→ post to social network
“allows the visitor to share his/her note or remark about the exhibit
with others through the Internet.”
Qrator (Gray et al. 2012)
→ interactive object label
“Comments become part of the object’s history and ultimately the
display itself”
Fluxguide (Seirafi, 2012)
→ Web 2.0 for GLAMs
“multi-media guiding enriched with new communicative, participative,
and personalized features”
iSay: The Shape of Things, 31 January 2013 Marcus Winter
10. Artwork-centred sociality in museums and galleries
Investment | Change of practice | User experience
Source: FluxGuide (2013) Source: QRator project / Grant Museum of Zoology
Source: QRator project / Petrie Museum Source: Hsu & Liao (2011)
iSay: The Shape of Things, 31 January 2013 Marcus Winter
12. Artwork-centred sociality in museums and galleries
Dashboard for curators: analytics and editorial control
iSay: The Shape of Things, 31 January 2013 Marcus Winter
13. Artwork-centred sociality in museums and galleries
> Put up when & as long as needed
> Assign to exhibit and configure on the fly
> Independent of existing systems and work practices
iSay: The Shape of Things, 31 January 2013 Marcus Winter
14. Artwork-centred sociality in museums and galleries
> Talk to me
> Take part in research
> Try it in your museum or gallery
marcus.winter@brighton.ac.uk
iSay: The Shape of Things, 31 January 2013 Marcus Winter
15. Artwork-centred sociality in museums and galleries
References
Engeström, J. (2005). Why some social network services work and others don’t – Or: the case for object-
centered sociality. Blog post 13 April 2005. Available: http://www.zengestrom.com/blog/2005/04/
why-some-social-network-services-work-and-others-dont-or-the-case-for-object-centered-
sociality.html. Accessed 7 December 2012.
Fluxguide (2013). Homepage http://www.fluxguide.com/index_en.php. Accessed 28 January 2013.
Gray, S., Ross, C., Hudson-Smith, A. & Warwick, C. (2012). Enhancing Museum Narratives with the QRator
Project: a Tasmanian devil, a Platypus and a Dead Man in a Box. Proceedings of Museums and the Web.
Hsu, H. & Liao, H. (2011). A mobile RFID-based tour system with instant microblogging. Journal of
Computer and System Sciences, 77(4), pp. 720–727.
Knorr Cetina, K. (1997) Sociality with Objects: Social Relations in Postsocial Knowledge Societies Theory,
Culture & Society, vol. 14(4): 1-30
Seirafi , A. & Seirafi, M.K. (2012). FLUXGUIDE: Mobile Computing, Social-Web & Participation @ the
Museum. Institut fuer Creative, Media, Technologies. Available: http://www.fluxguide.com /uploads
/4/2/3/3/4233655/paperforummedientechnik2011_fluxguide_red.pdf. Accessed 26 March 2012.
Simon, N. (2010). The Participatory Museum. Santa Cruz, California: Museum 2.0, 2010. Available:
http://www.participatorymuseum.org/. Accessed 7 December 2012.
iSay: The Shape of Things, 31 January 2013 Marcus Winter
Notas do Editor
Thanks for joining me today for this presentation on “Artwork-centred sociality in museums and galleries”
I’d like to start with a quote from Nina Simon’s (2010) book Participatory Museum. In chapter 4 she writes “Imagine looking at an object not for its artistic or historical significance but for its ability to spark conversation.”The idea of social objects that spark conversations and provide a reference through which people relate to each other is not new. Nina Simon cites JyriEngeström’s (2005) notion of “object-centred sociality” and Jyrirefers toKarin KnorrCetina’s(1997) paper “Sociality with Objects”.
So what are social objects in a museums context?Nina Simon (2010) identified four characteristics that make objects social:Personal objects we can somehow connect to – like this travel toothbrush which we might have once owned.Active objects that focus our attention on them – like this huge, rotating sculpture of a pole dancer.Provocative objects that are bound to prompt a reaction – like Tracy Emin’s bedRelational objects that make us share a common experience – like virtually riding together in a horse race
My favourite example is a piece called An Oak Tree by Michael Craig-Martin, which is on display in the Tate Britain.[http://www.tate.org.uk/art/artworks/craig-martin-an-oak-tree-l02262 ]It’s a glass of water on a common bathroom shelf installed at some height on an otherwise empty wall. Every time I see it, there are people standing in front of it, taking pictures and talking about it.Wouldn’t it be great to somehow collect all these opinions and make them available to others looking at the piece?So that over time a debate between visitors can develop that helps people to understand other viewpoints and reflect on their own, and that provides an alternative channel to expertly curated information? This is the problem that I am trying to address.
Now before we delve into the digital, lets briefly look at how things are done today.There are millions of different ways to collect feedback and support interpretation and debate. Here are just some common ones that all of us know, like a comments book, commenting cards and post-it notes.
The great thing about these analogue methods is that they: are versatile: you can write, draw, squiggle anyway you likedon’t require any gadgets, electricity or wifiare inclusive: everyone can use them, from kid to grannyare low-tech: very reliable and cheapOverall, these are qualities that are difficult to beat or even match...
However, there also are some disadvantages with analogue systems:- What happens to these comments? Are they thrown away after the exhibition? Kept in a drawer? Can they be looked at 5 years down the line? - How can they be re-mediated, e.g. shown on a website? Is there someone digitising these comments?- From a visitor perspective when posting a comment: Does my comment count? Who looks at it? Who decides what is displayed?- Finally, due to space constraints it is often impractical to show comments next to specific artworks.
As a consequence, most exhibitions only have a single feedback station close to the exit.But who can remember reactions to specific artworks after wandering through a whole exhibition? And how fresh are our thoughts by then?
Moving on from analogue systems, here are some recent digital approaches:Hsu and Liao (2011) developed a RFID-based tour system with instant micro blogging, where visitors can attach comments to artworks and optionally send them to their preferred social network.The QRatorproject (2012) employs QR codes and iPads as interactive object labels where visitors can browse and submit their own comments.Fluxguide(2012) is a fully integrated system combining a mobile guide with integrated social commenting and rating functionality. All of these systems enable visitors to create and browse comments for specific artworks.
However, some of these systems require considerable investment in terms of buying expensive hardware and/or in terms of integrating it with existing systems and practices. For example, Fluxguide provides custom mobile devices and requires museums to enter object descriptions, images, audio files etc. into their proprietary content management system (duplicating existing records). Furthermore, systems based on QR codes or RFID tags with static displays don’t show any state information, aggregate data or interaction feedback, resulting in a questionable user experience.
Here’s a vision of generic, light-weight ubiquitous annotation system involving dynamic display touchpoints.The interactive touchpoint below the object label indicates how many comments were submitted. There is a clear separation between curated content and visitor-generated content.The touchpoint indicates that the system is live and that there are visitor comments available, enabling visitors to make a value judgement whether it is worth to get out their phone and interact. Once visitors swipe their phone over the touchpoint, a list of visitor comments pops up. They can browse these comments or hit the button at the bottom of the list to add their own thoughts.
For curators, there is a Web-based dashboard to browse visitor-generated content and keep editorial control. For example, there could be functionality to delete or hide offensive content, or there could be a floor plan visualisation that may help to optimise exhibition layout.
In summary, key aspects of the system are that - feedback points can easily be put up when and how long a curator finds them useful feedback points can be assigned to exhibits and configured on the fly the whole system is completely independent and does not require any integration with existing IT infrastructure or practicesTogether, these points make the system low-cost and very lightweight, so it can be used even by smaller, low-budget organisations.
Please let me know what you think, or even better, volunteer for an interview for my research.If you work in a museum or gallery, maybe you could let me trial the system at some point ? I need to see how it is used in a realistic environment.Many thanks for listening.