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Building Benchmarks and Metrics
for Quality Career Pathways:
A State-Led Approach
Vickie Choitz and Marcie Foster, CLASP


                   National Council for Workforce Education Conference
                                                      October 22, 2012
                                                       Long Beach, CA
CLASP: Policy Solutions that Work for
            Low-Income People

• CLASP develops and advocates for policies that improve the lives of
  low-income people.

• Our Center for Postsecondary and Economic Success, launched in
  2010, advocates for policies, investments, and political will that help
  increase the number of income adults and out-of-school youth who
  earn postsecondary credentials.

• CLASP managed the Shifting Gears initiative and provided technical
  assistance to the six partner states. Shifting Gears supported state-
  level inter-agency teams to build pathways to postsecondary
  credentials for low-skilled adults in the Midwest.


                                                                            2
er




     3
Career Pathways:
             A Brief Historical Perspective
• Rooted in longstanding approaches (apprenticeships, career ladders) and
  expanded to include low-skilled adults and out-of-school youth over time.
• Backed by early signs of success through welfare-to-work evaluations of
  programs that combined basic skills instruction with occupational training.
• Increased awareness though major reports on career pathways in
  community colleges and sectors by the Workforce Strategy Center, Aspen
  Institute.
• Seeded innovation and took to scale promising practices through large-
  scale, multi-site initiatives supporting career pathways and other strategies:
       Bridges to Opportunity, NGA Pathways to Advancement, Breaking Through, Shifting Gears,
        Transitions to College and Careers
• Backed by federal Guidance and technical assistance (Career Pathways
  Institute, Joint Letter, competitive grants).
• Evaluation of CP Success through Innovative Strategies for Increasing Self-
  Sufficiency (ISIS).
• New efforts to scale promising I-BEST practices through Accelerating
  Opportunity.
                                                                                                 4
A National Movement
• At least 12 states have significant career pathway efforts
  aimed at adults or out of school youth.
    AR, CA, FL, KY, IL, MA, OH, OR, VA, WA, WI

• At least 12 states have significant career pathway bridge
  initiatives.
    IL, IN, KY, KS, MD, MN, NC, OH, OR, VA, WA, WI

• Hundreds of local, career-focused basic skills bridge
  programs, according to 2010 WSC bridge survey. Little
  uniformity.
Career Pathways: The State of the Field
+ Significant experimentation at the local and state level
+ Early promising evidence of student success, credential
  attainment, and positive labor market outcomes
+ Increasing interest in scaling, yet confusing array of
  guidance on best practices and policies
+ Urgency to build new programs and systems because of
  labor market needs and economic imperative for workers

= A need to develop evidence-based understanding of
  high quality career pathway systems to move the
  field forward and ensure quality.


                                                             6
Career Pathway Systems v. Programs

                     State Career Pathway System


                 Aligned program in   Aligned program in       Aligned program in
                      local CP             local CP                 local CP




Types of Local
                        Local Career Pathway in a Single Institution
Career Pathway
   Systems


                 Aligned program in      Multiple aligned programs in local CP
                      local CP
The Alliance for Quality Career Pathways
• The goal of AQCP is to identify a framework that defines a
  high-quality career pathway system, including:
     Benchmarks and quality indicators
     Shared set of performance metrics for measuring and
      managing their success.

• 10 Alliance States: Arkansas, California, Illinois, Kentucky,
  Massachusetts, Minnesota, Oregon, Virginia, Washington, and
  Wisconsin.

• National Advisory Group of ~10 national organizations.

• CLASP is the lead and facilitator.
                                                                  8
The Alliance for Quality Career Pathways
(cont.)

• The final product of AQCP will be a customizable
  framework and self-assessment tool that can be used to:
     Enhance quality of existing career pathway efforts;
     Fast track and improve new career pathway efforts;
      and
     Inform evaluation(s) of career pathway efforts.

• A beta framework will be launched in Spring 2013; Final
  work will be completed in 2014 after Alliance states have
  tested the appropriateness and usefulness of the
  benchmarks, indicators, and metrics.
                                                              9
Building from Previous Work to Define
    Components of Career Pathways
• The foundation of the AQCP framework will be the
  previous work of partner organizations in the National
  Advisory Group and other leader stakeholders, including
  but not limited to:
    Six Key Elements of Career Pathways, U.S. Department of
     Labor, 2012;
    Framework for Developing a System of Linked Learning
     Pathways, ConnectEd, 2011;
    Guide to Adult Education for Work, National Center on
     Education and the Economy, 2009; and
    The Career Pathways How-To Guide, Workforce Strategy
     Center, 2006.
    Do you have suggestions?
                                                               10
Career Pathway Systems:
Core Elements and Overarching Principles
  Core Elements

  • Well-articulated sequence of quality offerings in an in-
    demand industry or occupational sector based on
    student-centered design and delivery methods;
  • Multiple entry points (e.g. high school, adult ed,
    workforce);
  • Multiple exit points aligned with stackable and
    marketable postsecondary credentials;
  • Appropriate and meaningful assessment of skills and
    needs;
  • Strong academic and non-academic supports,
    navigation assistance; and
  • Quality work experiences and employment opportunities.


                                                               11
Career Pathway Systems:
Core Elements and Overarching Principles

  Overarching Principles

  • Adopt and promote a shared vision across the system
  • Exhibit strong leadership;
  • Be responsive to specific and dynamic labor market
    contexts and target populations;
  • Be data-driven (e.g. industry demand and
    populations, measuring student progress);
  • Align policies, funding, and accountability measures;
  • Work closely with employers, industry, and other
    partners; and
  • Focus on sustainability and scale.


                                                            12
State Career
                          Pathway System
          Responsive        Data          Alignment
          to LM and         driven                     Sustainability
          target pop’s                                 & scale

Shared                                                        Employers
vision/strong              Local Career                       and partners
leadership                Pathway System
                    Data driven               Sustainability
           Responsive to         Alignment    & scale
           LM and target
           pop’s                                     Employers and
        Shared             Local Career Pathway partners
        vision/strong         Core Elements
        leadership       - Sequence of offerings
                         - Multiple entry points
                         - Multiple credential exits
                         - Assessment
                         - Supports & navigation
                         - Work experiences &
                         employment




                                                                             13
Test Case:
       Benchmarks and Quality Indicators
• Core Element: Strong academic and non-academic supports and navigation
  assistance to help participants move through the system.

• Benchmark: Program staff and/or instructors work with students to identify
  career goals and personal, financial, and academic barriers to their
  persistence and success in the program.
     Quality Indicator: Students have identified a career goal and potential
       barriers to persistence and success.

• Benchmark: There is a systemic and transparent method by which students
  are referred to and can access supportive services within an institution or
  through partners, such as community-based partners.
     Quality Indicator: Students have accessed necessary supportive
       services to ensure persistence in the program.

The examples above are for illustrative purposes only. They are not representative of the
  final Alliance framework.
                                                                                            14
How to Learn More and
             Get Involved with AQCP

• If your state is an Alliance member, contact your state
  lead to identify ways to participate in your “home team”
  (contact Marcie for name).

• Sign up to receive the AQCP bi-annual newsletter with
  updates on the Alliance’s progress and relevant career
  pathways materials.

• Visit our website: www.clasp.org/careerpathways.



                                                             15
Thank you!
Contact Us:
Vickie Choitz, Project Director
vchoitz@clasp.org

Marcie Foster, Assistant Project Director
mwmfoster@clasp.org

Visit our Website:
www.clasp.org/careerpathways
Sign up to receive a bi-annual newsletter regarding the progress on
AQCP and other relevant career pathways news.



                                                                      16
Continuous Improvement                  Performance Measurement


           Benchmarks
 Core Elements of Quality Programs



        Quality Indicators
                                          Interim Outcomes (tentative)
Indicators of Progress Toward Desired
        Participant Outcomes            Evidence-Based Indicators of Progress
                                        Toward Desired Participant Outcomes
        “Leading Indicators”

                                               Performance Metrics
                                          Indicators of Desired Participant
                                                      Outcomes
                                                “Lagging Indicators”

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Building Benchmarks and Metrics for Quality Career Pathways - NCWE 2012

  • 1. Building Benchmarks and Metrics for Quality Career Pathways: A State-Led Approach Vickie Choitz and Marcie Foster, CLASP National Council for Workforce Education Conference October 22, 2012 Long Beach, CA
  • 2. CLASP: Policy Solutions that Work for Low-Income People • CLASP develops and advocates for policies that improve the lives of low-income people. • Our Center for Postsecondary and Economic Success, launched in 2010, advocates for policies, investments, and political will that help increase the number of income adults and out-of-school youth who earn postsecondary credentials. • CLASP managed the Shifting Gears initiative and provided technical assistance to the six partner states. Shifting Gears supported state- level inter-agency teams to build pathways to postsecondary credentials for low-skilled adults in the Midwest. 2
  • 3. er 3
  • 4. Career Pathways: A Brief Historical Perspective • Rooted in longstanding approaches (apprenticeships, career ladders) and expanded to include low-skilled adults and out-of-school youth over time. • Backed by early signs of success through welfare-to-work evaluations of programs that combined basic skills instruction with occupational training. • Increased awareness though major reports on career pathways in community colleges and sectors by the Workforce Strategy Center, Aspen Institute. • Seeded innovation and took to scale promising practices through large- scale, multi-site initiatives supporting career pathways and other strategies:  Bridges to Opportunity, NGA Pathways to Advancement, Breaking Through, Shifting Gears, Transitions to College and Careers • Backed by federal Guidance and technical assistance (Career Pathways Institute, Joint Letter, competitive grants). • Evaluation of CP Success through Innovative Strategies for Increasing Self- Sufficiency (ISIS). • New efforts to scale promising I-BEST practices through Accelerating Opportunity. 4
  • 5. A National Movement • At least 12 states have significant career pathway efforts aimed at adults or out of school youth.  AR, CA, FL, KY, IL, MA, OH, OR, VA, WA, WI • At least 12 states have significant career pathway bridge initiatives.  IL, IN, KY, KS, MD, MN, NC, OH, OR, VA, WA, WI • Hundreds of local, career-focused basic skills bridge programs, according to 2010 WSC bridge survey. Little uniformity.
  • 6. Career Pathways: The State of the Field + Significant experimentation at the local and state level + Early promising evidence of student success, credential attainment, and positive labor market outcomes + Increasing interest in scaling, yet confusing array of guidance on best practices and policies + Urgency to build new programs and systems because of labor market needs and economic imperative for workers = A need to develop evidence-based understanding of high quality career pathway systems to move the field forward and ensure quality. 6
  • 7. Career Pathway Systems v. Programs State Career Pathway System Aligned program in Aligned program in Aligned program in local CP local CP local CP Types of Local Local Career Pathway in a Single Institution Career Pathway Systems Aligned program in Multiple aligned programs in local CP local CP
  • 8. The Alliance for Quality Career Pathways • The goal of AQCP is to identify a framework that defines a high-quality career pathway system, including:  Benchmarks and quality indicators  Shared set of performance metrics for measuring and managing their success. • 10 Alliance States: Arkansas, California, Illinois, Kentucky, Massachusetts, Minnesota, Oregon, Virginia, Washington, and Wisconsin. • National Advisory Group of ~10 national organizations. • CLASP is the lead and facilitator. 8
  • 9. The Alliance for Quality Career Pathways (cont.) • The final product of AQCP will be a customizable framework and self-assessment tool that can be used to:  Enhance quality of existing career pathway efforts;  Fast track and improve new career pathway efforts; and  Inform evaluation(s) of career pathway efforts. • A beta framework will be launched in Spring 2013; Final work will be completed in 2014 after Alliance states have tested the appropriateness and usefulness of the benchmarks, indicators, and metrics. 9
  • 10. Building from Previous Work to Define Components of Career Pathways • The foundation of the AQCP framework will be the previous work of partner organizations in the National Advisory Group and other leader stakeholders, including but not limited to:  Six Key Elements of Career Pathways, U.S. Department of Labor, 2012;  Framework for Developing a System of Linked Learning Pathways, ConnectEd, 2011;  Guide to Adult Education for Work, National Center on Education and the Economy, 2009; and  The Career Pathways How-To Guide, Workforce Strategy Center, 2006.  Do you have suggestions? 10
  • 11. Career Pathway Systems: Core Elements and Overarching Principles Core Elements • Well-articulated sequence of quality offerings in an in- demand industry or occupational sector based on student-centered design and delivery methods; • Multiple entry points (e.g. high school, adult ed, workforce); • Multiple exit points aligned with stackable and marketable postsecondary credentials; • Appropriate and meaningful assessment of skills and needs; • Strong academic and non-academic supports, navigation assistance; and • Quality work experiences and employment opportunities. 11
  • 12. Career Pathway Systems: Core Elements and Overarching Principles Overarching Principles • Adopt and promote a shared vision across the system • Exhibit strong leadership; • Be responsive to specific and dynamic labor market contexts and target populations; • Be data-driven (e.g. industry demand and populations, measuring student progress); • Align policies, funding, and accountability measures; • Work closely with employers, industry, and other partners; and • Focus on sustainability and scale. 12
  • 13. State Career Pathway System Responsive Data Alignment to LM and driven Sustainability target pop’s & scale Shared Employers vision/strong Local Career and partners leadership Pathway System Data driven Sustainability Responsive to Alignment & scale LM and target pop’s Employers and Shared Local Career Pathway partners vision/strong Core Elements leadership - Sequence of offerings - Multiple entry points - Multiple credential exits - Assessment - Supports & navigation - Work experiences & employment 13
  • 14. Test Case: Benchmarks and Quality Indicators • Core Element: Strong academic and non-academic supports and navigation assistance to help participants move through the system. • Benchmark: Program staff and/or instructors work with students to identify career goals and personal, financial, and academic barriers to their persistence and success in the program.  Quality Indicator: Students have identified a career goal and potential barriers to persistence and success. • Benchmark: There is a systemic and transparent method by which students are referred to and can access supportive services within an institution or through partners, such as community-based partners.  Quality Indicator: Students have accessed necessary supportive services to ensure persistence in the program. The examples above are for illustrative purposes only. They are not representative of the final Alliance framework. 14
  • 15. How to Learn More and Get Involved with AQCP • If your state is an Alliance member, contact your state lead to identify ways to participate in your “home team” (contact Marcie for name). • Sign up to receive the AQCP bi-annual newsletter with updates on the Alliance’s progress and relevant career pathways materials. • Visit our website: www.clasp.org/careerpathways. 15
  • 16. Thank you! Contact Us: Vickie Choitz, Project Director vchoitz@clasp.org Marcie Foster, Assistant Project Director mwmfoster@clasp.org Visit our Website: www.clasp.org/careerpathways Sign up to receive a bi-annual newsletter regarding the progress on AQCP and other relevant career pathways news. 16
  • 17. Continuous Improvement Performance Measurement Benchmarks Core Elements of Quality Programs Quality Indicators Interim Outcomes (tentative) Indicators of Progress Toward Desired Participant Outcomes Evidence-Based Indicators of Progress Toward Desired Participant Outcomes “Leading Indicators” Performance Metrics Indicators of Desired Participant Outcomes “Lagging Indicators”