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ATTRACTING
AND RETAINING THE
MILLENNIAL WORKFORCE
By Emily Buchholtz
Brand Strategist, Liquid Agency
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
2
By 2030, Millennials (ages 18-35) will make up 50% of the US
workforce — a fact particularly important for employers and
human resource leaders that know future success depends on
their ability to attract and retain the best young talent. They are
digitally connected, technologically savvy and excited to share
their opinions, beliefs and dreams — but what does all that
mean for their careers? And for the people who will hire them?
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
BUILDING A POSITIVE CULTURE NEEDS TO CONSIDER
THE NATURE OF MILLENNIALS.
A deep understanding of this generation and the key demographics and trends
that unite them is critical to keeping both business and company culture vital.
Understanding and engaging the millennial is a challenge for many businesses
today, which is why Liquid created a snapshot into the mindsets and priorities
of this important audience. In the infographic below you will find a quick
overview of who they are, what they value, how they connect with technology,
how they like to work — and what they believe and expect from themselves,
their communities and their employers.
3
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
PLEASE FEEL FREE TO DOWNLOAD AND SHARE
THIS INFOGRAPHIC WITH YOUR PEERS.
This SlideShare presentation as well as high resolution PDFs in vertical and
horizontal formats can be found on our blog.
4
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
I AM BUSY BECOMING WHO I AM.
I AM INDEPENDENT, ENTHUSIASTIC
AND I WANT MY VOICE TO BE HEARD!
50%
31%
of the US
population
of the US workforce
by 2030
VS.
are married
or partnered34%
have never
been married61%
Age Range:
18 - 35
DEMOGRAPHICS
Annual Buying Power:
$889.3 Billion
5
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
have 200+
Facebook
“friends”
46%
sleep with their
phones next to
their beds
80%
think technology
makes them
more efficient
56%
produce
and upload
online content
60%
CONNECTED TO TECHNOLOGY
6
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
FLEXIBLE WORKPLACE
ONLY29%
Millennials find work
meetings efficient
They preferFREQUENT,INFORMAL
dialogue to sporadic formal meetings
33% IN REAL TIME
want questions answered
40%
ACCEPTABLE
think blogging
about workplace
issues is
7
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
KEY MACRO TRENDS #1
CONTRIBUTE TO THE CULTURE VS.
CONFORM TO THE CULTURE
51% of millennials want interactive
channels that let them connect and
make a difference in brands
40% want to co-create with their
colleagues
They will be more likely to participate in
a culture that resonates with who they
are verse one that does not
8
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
KEY MACRO TRENDS #2
SMALL CHANGES VS.
MAJOR SACRIFICES
They want to settle down without settling
They want to balance living in the
moment with planning for the future
Millennials will make small lifestyle
changes before sacrificing their dreams
9
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
KEY MACRO TRENDS #3
FLEXIBILITY AND ACCESSIBILITY
OVER CORPORATE PROTOCOL
“Anytime, anywhere” mentality
They want to set their own goals
They care more about meaningful
experiences than climbing the
corporate ladder
They value flexibility over compensation
10
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
KEY MACRO TRENDS #4
THEY WANT TO DISCOVER &
SHARE EVERYTHING
The average Millennial sends 20
texts/day
86% of millennials are willing to
share information about their brand
preferences online
They appreciate ongoing opportunities to
share openly and collaborate frequently
11
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
HOW THESE TRENDS IMPACT
COMMUNICATION AROUND
HEALTHCARE, WELLNESS & FINANCE
12
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
70%
of millennials will
provide personal
information if it
means they'll get
BETTER SERVICE
A “one size fits all” approach is
NOT ACCEPTABLE in their lives
I need it to fit who I am.
Millennials have grown
up in a world of choice so
they expect the ability to
MAKE THINGS WORK
FOR THEM
If they cannot find what they need, they will use
their creativity, know-how, & resources to create
A BETTER
SOLUTION
UNIVERSAL
THEY VALUE CUSTOMIZATION OPTIONS OVER OUT OF THE BOX PACKAGES
13
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
THEY VIEW BENEFITS AS AN ENTITLEMENT VS. PERK
Millennials expect companies to
offer competitive benefits
packages + competitive salaries
Healthcare ranks
9/10 as most
important in overall
job satisfaction
They expect to
weigh options.
50% will carefully
evaluate their
benefits options
Millennials save &
invest more of
their income than
Gen X & Boomers
14
MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM
RECOGNITION
They are willing to
work hard if they
get the recognition
they want
AWARDS
52% want individual
awards for their
accomplishments
CALL OUTS
68% want to be
personally called
out for their
contributions
THEY APPRECIATE REWARDS & INCENTIVES
Sources: Iconoculture | PEW research studies | Society for Human Resources Management |
World Economic Forum’s Sustainable Consumption report | Department of Health and Human Services Health report
15
LIQUIDAGENCY.COM
Thank you !

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The Millennial Workforce

  • 1. ATTRACTING AND RETAINING THE MILLENNIAL WORKFORCE By Emily Buchholtz Brand Strategist, Liquid Agency
  • 2. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM 2 By 2030, Millennials (ages 18-35) will make up 50% of the US workforce — a fact particularly important for employers and human resource leaders that know future success depends on their ability to attract and retain the best young talent. They are digitally connected, technologically savvy and excited to share their opinions, beliefs and dreams — but what does all that mean for their careers? And for the people who will hire them?
  • 3. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM BUILDING A POSITIVE CULTURE NEEDS TO CONSIDER THE NATURE OF MILLENNIALS. A deep understanding of this generation and the key demographics and trends that unite them is critical to keeping both business and company culture vital. Understanding and engaging the millennial is a challenge for many businesses today, which is why Liquid created a snapshot into the mindsets and priorities of this important audience. In the infographic below you will find a quick overview of who they are, what they value, how they connect with technology, how they like to work — and what they believe and expect from themselves, their communities and their employers. 3
  • 4. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM PLEASE FEEL FREE TO DOWNLOAD AND SHARE THIS INFOGRAPHIC WITH YOUR PEERS. This SlideShare presentation as well as high resolution PDFs in vertical and horizontal formats can be found on our blog. 4
  • 5. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM I AM BUSY BECOMING WHO I AM. I AM INDEPENDENT, ENTHUSIASTIC AND I WANT MY VOICE TO BE HEARD! 50% 31% of the US population of the US workforce by 2030 VS. are married or partnered34% have never been married61% Age Range: 18 - 35 DEMOGRAPHICS Annual Buying Power: $889.3 Billion 5
  • 6. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM have 200+ Facebook “friends” 46% sleep with their phones next to their beds 80% think technology makes them more efficient 56% produce and upload online content 60% CONNECTED TO TECHNOLOGY 6
  • 7. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM FLEXIBLE WORKPLACE ONLY29% Millennials find work meetings efficient They preferFREQUENT,INFORMAL dialogue to sporadic formal meetings 33% IN REAL TIME want questions answered 40% ACCEPTABLE think blogging about workplace issues is 7
  • 8. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM KEY MACRO TRENDS #1 CONTRIBUTE TO THE CULTURE VS. CONFORM TO THE CULTURE 51% of millennials want interactive channels that let them connect and make a difference in brands 40% want to co-create with their colleagues They will be more likely to participate in a culture that resonates with who they are verse one that does not 8
  • 9. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM KEY MACRO TRENDS #2 SMALL CHANGES VS. MAJOR SACRIFICES They want to settle down without settling They want to balance living in the moment with planning for the future Millennials will make small lifestyle changes before sacrificing their dreams 9
  • 10. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM KEY MACRO TRENDS #3 FLEXIBILITY AND ACCESSIBILITY OVER CORPORATE PROTOCOL “Anytime, anywhere” mentality They want to set their own goals They care more about meaningful experiences than climbing the corporate ladder They value flexibility over compensation 10
  • 11. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM KEY MACRO TRENDS #4 THEY WANT TO DISCOVER & SHARE EVERYTHING The average Millennial sends 20 texts/day 86% of millennials are willing to share information about their brand preferences online They appreciate ongoing opportunities to share openly and collaborate frequently 11
  • 12. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM HOW THESE TRENDS IMPACT COMMUNICATION AROUND HEALTHCARE, WELLNESS & FINANCE 12
  • 13. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM 70% of millennials will provide personal information if it means they'll get BETTER SERVICE A “one size fits all” approach is NOT ACCEPTABLE in their lives I need it to fit who I am. Millennials have grown up in a world of choice so they expect the ability to MAKE THINGS WORK FOR THEM If they cannot find what they need, they will use their creativity, know-how, & resources to create A BETTER SOLUTION UNIVERSAL THEY VALUE CUSTOMIZATION OPTIONS OVER OUT OF THE BOX PACKAGES 13
  • 14. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM THEY VIEW BENEFITS AS AN ENTITLEMENT VS. PERK Millennials expect companies to offer competitive benefits packages + competitive salaries Healthcare ranks 9/10 as most important in overall job satisfaction They expect to weigh options. 50% will carefully evaluate their benefits options Millennials save & invest more of their income than Gen X & Boomers 14
  • 15. MILLENNIAL SNAPSHOTLIQUIDAGENCY.COM RECOGNITION They are willing to work hard if they get the recognition they want AWARDS 52% want individual awards for their accomplishments CALL OUTS 68% want to be personally called out for their contributions THEY APPRECIATE REWARDS & INCENTIVES Sources: Iconoculture | PEW research studies | Society for Human Resources Management | World Economic Forum’s Sustainable Consumption report | Department of Health and Human Services Health report 15