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2009
Improving Bottom Line Results
       for Real Estate Brokers




                     Jason Blackburn

                     Laser Focus Training
                     Jason@laserfocustraining.com
                     LaserFocusTraining.com
                     Direct: 972.689.6501
The Facts - 2008

  250,000 Agents Left the
   Real Estate Industry



70% of All Agents Had Sales
Volume of $2 Million or Less



   Only 35% of Brokers
Scheduled Formal Training
         Sessions
Fact
To increase YOUR Company’s bottom line – YOUR
Company MUST Increase the Production of those
AGENTS producing less than $2 million in sales
volume to MAXIMIZE their commission
contribution NOW.

It has become a “Survival of the Smartest”
economy, where best efforts, explanations and
good intentions are no longer acceptable. Without
question, companies that fail to produce beyond
expectations face certain extinction.

To achieve rock-solid, bottom-line results, the
people within your organization must immediately
develop the power to Work Smarter, Compete
Smarter and Live Smarter — or face some rather
unpleasant consequences.
Real Estate Agent Trends




       70% of Agents Sold Less Than $2 Million




69% of Agents Invested Less Than $1,000 in Themselves
Real Estate Brokerage Training Trends




  Even With Extensive Training 70% of Sales Agents
        Produce Less Than $2 Million Dollars




 Current Industry Training is FAILING to Have a Major
            Impact on Broker Profitability
Why Training Fails
 1. Your team’s motivation: A common mistake we have observed is that management
    assumes their sales force wants to improve. That is not necessarily true. Many
    salespeople are quite comfortable with the status quo. As a result, training that focuses
    on helping the team to sell better, to sell more effectively or to sell higher volumes will
    produce substandard results. This is a function of several factors.
        a. First is your staffing system. If you hire people whom you like but who do not
            have the proper belief system and/or DNA to seek constant improvement, then
            they may view training as nothing more than an irritating interruption. To
            protect yourself against this, make sure that your staffing system brings highly
            motivated people who have demonstrated throughout their life the behaviors
            you desire.
        b. Another common contributor to unsatisfactory results is management’s
            assumption that their compensation plan motivates the team to sell more. You
            cannot make other adults want to earn more money than they want to earn.
            Again, if your team is satisfied with their current income and production level,
            they will view training as an irritating interruption.
 2. Failure to change beliefs: Virtually all sales training offered today focuses on changing
    the salesperson’s behaviors. This training encourages them to make more calls, to make
    better calls, to listen better, to close better, etc. Unfortunately, you cannot change an
    adult’s behavior until he/she changes their belief set. People have a difficult time
    seeing themselves as they actually are—and their performance as it really is. In the
    blur of the day, people fail to see the hidden forces holding them back from producing
    the results expected.
 3. The sales cycle: Assuming you have impacted the salesperson’s beliefs, very few sales
    cycles are short enough to allow a company to see any change in that salesperson’s
    behaviors within a reasonable timeframe. If the real estate sales cycle was just a few
    days long, you would see some change in your team’s behavior during sales cycles
    immediately following the training. However, since the real estate sales cycle is longer
    (then the effect of the training will fade before you can realize a change in your team’s
    behavior.) People have a difficult time remembering to take the right actions at the
    right time. In the heat of battle, people fail to make the right Choices—and take the
    right Actions—that will produce the results expected.
Our Solution

Technology guaranteed to help your people SEE precisely
what’s holding them back from the results they want—at
                  any point in Time.



Technology guaranteed to help your people REMEMBER to
 make Smarter Choices and take Smarter Actions—every
                      single day.
What is TQ?

            Your Time Quotient.                        Fewer Results—More Time.

Your Time Quotient™ is a measurement of        Produce fewer Results and you become less
the Actions you take to produce the Results    successful—simply because your Time
you get over Time. TQ measures how smart       Quotient is lower. Generate fewer Results,
you ACT, not how smart you are. TQ             you’re pushed towards failure. No Results,
doesn’t reflect your basic cognitive           no paycheck. No Results, no career. No
intelligence (IQ,) or your emotional           Results, no hope.
intelligence (EQ.)
                                                   TQ is what causes success over Time.
             Why TQ Matters.
                                               Success is not measured by best intentions
Given your                                                             or by how close you
intellectual and                                                       come to achieving
emotional                                                              your Personal Best.
makeup—whatever                                                        Success is not
it is—you are still                                                    conditioned by how
responsible for                                                        hard you try... or
creating the life you                                                  how much effort
want. This means                                                       you expend... or
producing Results.                                                     how much you want
The Results you                                                        it. Success is
produce over your                                                      completely
lifetime is how your                                                   dependent upon the
success will ultimately be measured—not by     Results you actually get in the Time you
any IQ or EQ scores.                           have.

          More Results—Less Time.                The simplicity of this formula is obvious.
Produce more Results in less Time and          In order to become the success you desire,
you’ll become more successful—simply           simply produce better Results—and do it in
because your Time Quotient is higher. When     less Time. Work the formula: you either get
your TQ rises, you actually get the            the Results you expect, or you don’t—you
Results you expect—not the Results “Fate” is   either produce them in the Time
willing to give you.                           expected—or you don’t.

“Not too long ago, if you did 75 percent of the things you did right, it was okay.
Now, if you don’t do 98% of those things right, some competitor will eat you for
lunch.” – John Spoelhof
How TQ Works
TQ represents the first (and only) unified, customized and proceduralized approach
to individual and corporate performance. While simple in its approach, simple to
implement and simple to administer, it helps people immediately produce better
results — by taking two simple steps:

      1. Systematically identifying and isolating the core negatives driving an
      individual’s performance.

      2. Intentionally eliminating those negatives — indeed, transforming them
      into powerful positives.

Today, we have the tools and technology to deliver on this solution: to help each
person in your organization systematically identify and isolate their unique
performance issues — and intentionally transform them into performance positives.

We achieve this objective with a continuous process of Self-measurement, Self-
evaluation and Self-Improvement — delivered daily based on an individual’s specific
performance strengths and weaknesses. In this way, we can help people
immediately improve their power to produce RESULTS — immediately improving
bottom-line performance.
The TQ Time Prism
The Time Prism is a unique management tool that               The Time Prism works just like television...
reflects your ability to produce Results over Time.
                                                              Everything you see on television is composed of just
When you generate more power -- you produce more              three colors: red, green and blue. What happens when
Results -- and your TQ rises. Generate less power -- your     the colors get out of balance?
TQ falls -- simply because you don't have the "Color
intensity" to produce the Results you want in the Time        Turn down the blue and the entire picture gets murky
allotted.                                                     and ill-defined, doesn't it? Turn up the red and the whole
                                                              pictures goes red! Drop out the green and... you get the
The Time Prism continuously monitors these ebbs and           point. The picture changes instantly and automatically,
flow within your performance. It gives you an                 without your doing anything else.
instantaneous reflection of how much raw -- results
producing -- personal power you have available at every       Looking at a snapshot of your performance is exactly like
point in time.                                                                               watching television.

The Time Prism is a tool                                                                      If any one of your colors
that's a simple band of                                                                       are out of whack, the
colored light!                                                                                entire picture suffers.
                                                                                              When all your colors are in
You know what a prism is                                                                      balance -- and turned up
and does. You simply hold                                                                     to the right intensity --
it up to "white" light and,                                                                   your performance is
boom, all the colors of                                                                       picture perfect -- crystal
the "visible light"                                                                           clear and highly effective!
spectrum explode before
your eyes! And everybody                                                                    The Time Prism is a
knows that you don't get just one color from a prism.         remarkable tool for personal change.
Rather, you get the full spectrum of colors -- instantly --
                                                              In the normal course of a day, life appears to be one
without doing anything more than holding it up to the
                                                              continuous stream of actions, reactions, situations and
light.
                                                              conditions. It's all a blur. In this state of overwhelm, it's
Just as a prism separates light into its component colors,    impossible to see exactly what you need to do differently
the Time Prism radiates the full rainbow of colors that       to improve your productivity, or change your
define your productivity potential -- the full spectrum of    circumstances.
elements critical to achieving Personal Excellence.
                                                              The Time Prism takes this unfocused blur of activity and
Once your performance is separated into its individual        separates it into 10 bands of colored light -- so you can
color bands, you get an instant picture of exactly which      actually SEE where you're hot and where you're not!
Colors are driving your success -- and which Colors are       Simply by looking at how bright each of your 10 Colors
holding you back from achieving it.                           are burning, you can instantly see where you need to
                                                              apply power to improve your performance.
Paint-by-Number Results.
By breaking down performance—on a scale of 1-10—for each of 100 specific Actions—
 we create the most eye-opening assessment of a person’s Color Power imaginable.


                                                                     Thomas:
                                                               Good people power, But...
                                                        With his current composition of colors,
                                                        what is the best description of Thomas’
                                                        ability to generate Results? Poor at best.
                                                        Thomas lacks the sustained energy level to
                                       TQ= 19           keep ahead of the curve. He lacks the
                                                        sense of purpose and mission necessary to
                                                        set even modest goals—or make the plans
                                                        required to support them. In fact, with
                                                        such poor organization skills, why even
                                                        bother? Recommendation: move Thomas’
                                                        weakest colors up to his strongest.


                                                                         Gale:
                                                         Great Action Oriented Attitude, But...
                                                        With her composition of colors, what is the
                                                        best description of Gale’s ability to gener-
                                                        ate Results? Better than Thomas, but still
                                                        at the low end of the spectrum.
                                       TQ= 34           Gale has a good attitude and knows how to
                                                        work with and through people. However,
                                                        she is frequently seen as drained, aimless,
                                                        directionless and vague about her goals
                                                        and plans, unfocused, scattered and a bit
                                                        messy and haphazard. Recommendation:
                                                        move Gale’s weakest colors up to her
                                                        strongest.


                                                                        Mike:
                                                                Fabulous Attitude, But...
                                                        Mike has some strong positives: he’s
                                                        Enthusiastic, Supportive and very
                                       TQ= 43           Proactive—with goals and plans that
                                                        match his limited sense of mission.
                                                        However, given his low Energy and
                                                        Prioritize scores, Mike is frequently seen
                                                        as burned out, stressed out and running on
                                                        empty. Recommendation: move Mike’s
                                                        weakest colors up to his strongest—which
                                                        would make him a major contender.
Page
                                                                                               18

Fill in the Missing Colors in Your Paint-by-Numbers Dreams.
            The only way to improve your TQ is to improve your Color Power.
           When you do, your power to produce Results expands expotentially.




                                                                            John:
                                                            Excellent Organization Skills, But...
                                                           With his composition of colors, what is the
                                                           best description of John’s ability to
                                                           generate Results? Very Good. But...
                                          TQ= 54           To improve his TQ, John must bring his
                                                           Mission Color into alignment with his
                                                           strongest Colors. Right now, John is seen
                                                           as a person with lots of positives but little
                                                           real Passion and Direction—someone who
                                                           is clearly running in circles—trading the
                                                           only life he has on things that simply don’t
                                                           matter. Recommendation: move John from
                                                           mediocre to excellent—today.

                                                                         Wendy:
                                                                      Solid Overall, But...
                                                           Good Energy? Solid sense of Mission? OK
                                                           people skills? What does Wendy’s Colors
                                          TQ= 61           say about her ability to produce Results?
                                                           Better than John? Maybe. Better than
                                                           Thomas? No doubt. Wendy’s negatives
                                                           stem from her trying to do everything her-
                                                           self (she thinks she can: look at her orga-
                                                           nizational skills!) She has solid goals, but
                                                           lacks plans equal to the task. She has fair-
                                                           ly high Expectations, without the Power to
                                                           Execute accordingly. Recommendation:
                                                           move Wendy’s lowest Colors up to the same
                                                           intensity as her Organize Color.

                                                                          Barbara:
                                                                      Clear Expectations
                                                                      Brilliant Execution.
                                                           Barbara has few performance limitations
                                          TQ= 90           and a future so bright—she has to wear
                                                           shades! The key to Barbara’s future is
                                                           maintaing the intensity of these Colors on
                                                           a daily basis. Barbara is usually seen as
                                                           highly Energetic, Passionate, Self-direct-
                                                           ed, Enthusiastic, Prepared, Focused,
                                                           Supportive, Systematic, Timely and
                                                           Proactive. She is a WOW in every sense!
TODAY’ S TQ
                                                     Daily Lessons In Intentional Excellence.


                         Today’s TQ eliminates the “out-of-sight is out-of-mind”
                           barrier to vastly improved personal performance!
            Daily renewal, retooling and retraining                                                The Message is Simple:
              is the key to accelerated learning.                                                 Reinforce to Remember.
                                                                              The Ebbinghaus Curve is important for two reasons. The
    I
    the school of Hard Knocks—continuing education is not
optional. It’s a requirement for success in these troubled times.
                                                                             blue line shows that after one review, you can expect to
                                                                             recall two thirds of new information for several weeks. With
The only way you can effectively learn, remember and master                   multiple reviews, recall is permanent. The red curve shows
the skills to achieve exceptional results, is to continuously                  how much you will forget without review. Typically, you will
engage in daily renewal, retooling and retraining.                            forget 80% of new material in 2 weeks—if you do not in-
                                                                                             corporate the ideas into your daily activities.
                       The Ebbinghaus “Forgetting” Curve                                              Today's TQ reminds, coaxes and cajoles
                                                                                                     you to take smarter actions—now!
100%                         Percent of Information Recalled Over Time
                                                                                              Today’s TQ is about connections and com-
◆                                                                                            mitment. Think of these simple sheets of
                                                                         ◆          ◆       paper as the connection between who you are
75%                                                                                          now, and who you want to become. Invest just
                                                                                             5 minutes each day with them—and you will
                                                        The TQ Edge                          gain a strong edge in your daily quest to work
50%
                                                                                            smarter, compete smarter and live smarter.
33%                                          ◆
                T h e 90%                                                                                   Connect our Ideas For
25%                                                                                                       Excellence with your life.
             Retention Deficit                                           ◆
10%                                                                                 ◆Each idea is created to get your attention,
                                                                                     change your point of view, and help you see
0%
                                                                                     your current situation in the light of positive
                                 Time: 1st Day            2 Weeks 9 Weeks
                                                                                      change. They are ideas you can immediately
                                                                                    put into action. Be sure to answer the 3
Eliminate The 90% Retention Deficit.
                                                                      integrating questions—in writing! Until you capture your
Psychologists have been interested in learning and                  fleeting thoughts on paper, they’re nothing more than
forgetting since the early days of the discipline. The                “wishes without a prayer.” These questions will get you
researcher who pioneered this field, Hermann Ebbinghaus               thinking about how each day’s idea can be used—right now.
(1850-1909), created a way to assess the rate at which
                                                                                       Peer into your Personal Time Prism.
people forget. He found the rate to be highly predictable,
and totally dependent upon repetition and reinforcement.               Declare that you will become the Positive by eliminating the
Ebbinghaus discovered that when we acquire a new idea, a               Negative—if only for today. As you write out your Expected
                                                                       Results, To Do’s and Daily Schedule, read each positive
significant amount of information is forgotten within twenty          word again and commit to putting it into your performance.
minutes of learning it; over half of the material learned is           Transform just one Negative into a Positive—and you will
forgotten within an hour.                                            immediately improve your power to produce results.

®
                                               The Power of TQ and 10 Choices of Intentional Excellence:
                  energy
                  mission                        Each day, I will choose to commit to peak personal power, live what’s most important
                 attitude
                set goals                          and turn my passion into action. Each day, I will choose to turn my dreams into
                make plans
                prioritize                           specific targets, make realistic plans and stay focused on my priority #1 first.
                synergize
                organize                                 Each day, I will choose to look for others to help me, I’ll organize to conquer,
                 optimize                               I’ll make each minute matter and I’ll take action to make things happen.
         The Power of TQ
                 act now



                   E XPECT M ORE—EXECUTE B ETTER™
Improving The Bottom Line For Re Brokers

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Improving The Bottom Line For Re Brokers

  • 1. 2009 Improving Bottom Line Results for Real Estate Brokers Jason Blackburn Laser Focus Training Jason@laserfocustraining.com LaserFocusTraining.com Direct: 972.689.6501
  • 2. The Facts - 2008 250,000 Agents Left the Real Estate Industry 70% of All Agents Had Sales Volume of $2 Million or Less Only 35% of Brokers Scheduled Formal Training Sessions
  • 3. Fact To increase YOUR Company’s bottom line – YOUR Company MUST Increase the Production of those AGENTS producing less than $2 million in sales volume to MAXIMIZE their commission contribution NOW. It has become a “Survival of the Smartest” economy, where best efforts, explanations and good intentions are no longer acceptable. Without question, companies that fail to produce beyond expectations face certain extinction. To achieve rock-solid, bottom-line results, the people within your organization must immediately develop the power to Work Smarter, Compete Smarter and Live Smarter — or face some rather unpleasant consequences.
  • 4. Real Estate Agent Trends 70% of Agents Sold Less Than $2 Million 69% of Agents Invested Less Than $1,000 in Themselves
  • 5. Real Estate Brokerage Training Trends Even With Extensive Training 70% of Sales Agents Produce Less Than $2 Million Dollars Current Industry Training is FAILING to Have a Major Impact on Broker Profitability
  • 6. Why Training Fails 1. Your team’s motivation: A common mistake we have observed is that management assumes their sales force wants to improve. That is not necessarily true. Many salespeople are quite comfortable with the status quo. As a result, training that focuses on helping the team to sell better, to sell more effectively or to sell higher volumes will produce substandard results. This is a function of several factors. a. First is your staffing system. If you hire people whom you like but who do not have the proper belief system and/or DNA to seek constant improvement, then they may view training as nothing more than an irritating interruption. To protect yourself against this, make sure that your staffing system brings highly motivated people who have demonstrated throughout their life the behaviors you desire. b. Another common contributor to unsatisfactory results is management’s assumption that their compensation plan motivates the team to sell more. You cannot make other adults want to earn more money than they want to earn. Again, if your team is satisfied with their current income and production level, they will view training as an irritating interruption. 2. Failure to change beliefs: Virtually all sales training offered today focuses on changing the salesperson’s behaviors. This training encourages them to make more calls, to make better calls, to listen better, to close better, etc. Unfortunately, you cannot change an adult’s behavior until he/she changes their belief set. People have a difficult time seeing themselves as they actually are—and their performance as it really is. In the blur of the day, people fail to see the hidden forces holding them back from producing the results expected. 3. The sales cycle: Assuming you have impacted the salesperson’s beliefs, very few sales cycles are short enough to allow a company to see any change in that salesperson’s behaviors within a reasonable timeframe. If the real estate sales cycle was just a few days long, you would see some change in your team’s behavior during sales cycles immediately following the training. However, since the real estate sales cycle is longer (then the effect of the training will fade before you can realize a change in your team’s behavior.) People have a difficult time remembering to take the right actions at the right time. In the heat of battle, people fail to make the right Choices—and take the right Actions—that will produce the results expected.
  • 7. Our Solution Technology guaranteed to help your people SEE precisely what’s holding them back from the results they want—at any point in Time. Technology guaranteed to help your people REMEMBER to make Smarter Choices and take Smarter Actions—every single day.
  • 8. What is TQ? Your Time Quotient. Fewer Results—More Time. Your Time Quotient™ is a measurement of Produce fewer Results and you become less the Actions you take to produce the Results successful—simply because your Time you get over Time. TQ measures how smart Quotient is lower. Generate fewer Results, you ACT, not how smart you are. TQ you’re pushed towards failure. No Results, doesn’t reflect your basic cognitive no paycheck. No Results, no career. No intelligence (IQ,) or your emotional Results, no hope. intelligence (EQ.) TQ is what causes success over Time. Why TQ Matters. Success is not measured by best intentions Given your or by how close you intellectual and come to achieving emotional your Personal Best. makeup—whatever Success is not it is—you are still conditioned by how responsible for hard you try... or creating the life you how much effort want. This means you expend... or producing Results. how much you want The Results you it. Success is produce over your completely lifetime is how your dependent upon the success will ultimately be measured—not by Results you actually get in the Time you any IQ or EQ scores. have. More Results—Less Time. The simplicity of this formula is obvious. Produce more Results in less Time and In order to become the success you desire, you’ll become more successful—simply simply produce better Results—and do it in because your Time Quotient is higher. When less Time. Work the formula: you either get your TQ rises, you actually get the the Results you expect, or you don’t—you Results you expect—not the Results “Fate” is either produce them in the Time willing to give you. expected—or you don’t. “Not too long ago, if you did 75 percent of the things you did right, it was okay. Now, if you don’t do 98% of those things right, some competitor will eat you for lunch.” – John Spoelhof
  • 9. How TQ Works TQ represents the first (and only) unified, customized and proceduralized approach to individual and corporate performance. While simple in its approach, simple to implement and simple to administer, it helps people immediately produce better results — by taking two simple steps: 1. Systematically identifying and isolating the core negatives driving an individual’s performance. 2. Intentionally eliminating those negatives — indeed, transforming them into powerful positives. Today, we have the tools and technology to deliver on this solution: to help each person in your organization systematically identify and isolate their unique performance issues — and intentionally transform them into performance positives. We achieve this objective with a continuous process of Self-measurement, Self- evaluation and Self-Improvement — delivered daily based on an individual’s specific performance strengths and weaknesses. In this way, we can help people immediately improve their power to produce RESULTS — immediately improving bottom-line performance.
  • 10. The TQ Time Prism The Time Prism is a unique management tool that The Time Prism works just like television... reflects your ability to produce Results over Time. Everything you see on television is composed of just When you generate more power -- you produce more three colors: red, green and blue. What happens when Results -- and your TQ rises. Generate less power -- your the colors get out of balance? TQ falls -- simply because you don't have the "Color intensity" to produce the Results you want in the Time Turn down the blue and the entire picture gets murky allotted. and ill-defined, doesn't it? Turn up the red and the whole pictures goes red! Drop out the green and... you get the The Time Prism continuously monitors these ebbs and point. The picture changes instantly and automatically, flow within your performance. It gives you an without your doing anything else. instantaneous reflection of how much raw -- results producing -- personal power you have available at every Looking at a snapshot of your performance is exactly like point in time. watching television. The Time Prism is a tool If any one of your colors that's a simple band of are out of whack, the colored light! entire picture suffers. When all your colors are in You know what a prism is balance -- and turned up and does. You simply hold to the right intensity -- it up to "white" light and, your performance is boom, all the colors of picture perfect -- crystal the "visible light" clear and highly effective! spectrum explode before your eyes! And everybody The Time Prism is a knows that you don't get just one color from a prism. remarkable tool for personal change. Rather, you get the full spectrum of colors -- instantly -- In the normal course of a day, life appears to be one without doing anything more than holding it up to the continuous stream of actions, reactions, situations and light. conditions. It's all a blur. In this state of overwhelm, it's Just as a prism separates light into its component colors, impossible to see exactly what you need to do differently the Time Prism radiates the full rainbow of colors that to improve your productivity, or change your define your productivity potential -- the full spectrum of circumstances. elements critical to achieving Personal Excellence. The Time Prism takes this unfocused blur of activity and Once your performance is separated into its individual separates it into 10 bands of colored light -- so you can color bands, you get an instant picture of exactly which actually SEE where you're hot and where you're not! Colors are driving your success -- and which Colors are Simply by looking at how bright each of your 10 Colors holding you back from achieving it. are burning, you can instantly see where you need to apply power to improve your performance.
  • 11. Paint-by-Number Results. By breaking down performance—on a scale of 1-10—for each of 100 specific Actions— we create the most eye-opening assessment of a person’s Color Power imaginable. Thomas: Good people power, But... With his current composition of colors, what is the best description of Thomas’ ability to generate Results? Poor at best. Thomas lacks the sustained energy level to TQ= 19 keep ahead of the curve. He lacks the sense of purpose and mission necessary to set even modest goals—or make the plans required to support them. In fact, with such poor organization skills, why even bother? Recommendation: move Thomas’ weakest colors up to his strongest. Gale: Great Action Oriented Attitude, But... With her composition of colors, what is the best description of Gale’s ability to gener- ate Results? Better than Thomas, but still at the low end of the spectrum. TQ= 34 Gale has a good attitude and knows how to work with and through people. However, she is frequently seen as drained, aimless, directionless and vague about her goals and plans, unfocused, scattered and a bit messy and haphazard. Recommendation: move Gale’s weakest colors up to her strongest. Mike: Fabulous Attitude, But... Mike has some strong positives: he’s Enthusiastic, Supportive and very TQ= 43 Proactive—with goals and plans that match his limited sense of mission. However, given his low Energy and Prioritize scores, Mike is frequently seen as burned out, stressed out and running on empty. Recommendation: move Mike’s weakest colors up to his strongest—which would make him a major contender.
  • 12. Page 18 Fill in the Missing Colors in Your Paint-by-Numbers Dreams. The only way to improve your TQ is to improve your Color Power. When you do, your power to produce Results expands expotentially. John: Excellent Organization Skills, But... With his composition of colors, what is the best description of John’s ability to generate Results? Very Good. But... TQ= 54 To improve his TQ, John must bring his Mission Color into alignment with his strongest Colors. Right now, John is seen as a person with lots of positives but little real Passion and Direction—someone who is clearly running in circles—trading the only life he has on things that simply don’t matter. Recommendation: move John from mediocre to excellent—today. Wendy: Solid Overall, But... Good Energy? Solid sense of Mission? OK people skills? What does Wendy’s Colors TQ= 61 say about her ability to produce Results? Better than John? Maybe. Better than Thomas? No doubt. Wendy’s negatives stem from her trying to do everything her- self (she thinks she can: look at her orga- nizational skills!) She has solid goals, but lacks plans equal to the task. She has fair- ly high Expectations, without the Power to Execute accordingly. Recommendation: move Wendy’s lowest Colors up to the same intensity as her Organize Color. Barbara: Clear Expectations Brilliant Execution. Barbara has few performance limitations TQ= 90 and a future so bright—she has to wear shades! The key to Barbara’s future is maintaing the intensity of these Colors on a daily basis. Barbara is usually seen as highly Energetic, Passionate, Self-direct- ed, Enthusiastic, Prepared, Focused, Supportive, Systematic, Timely and Proactive. She is a WOW in every sense!
  • 13. TODAY’ S TQ Daily Lessons In Intentional Excellence. Today’s TQ eliminates the “out-of-sight is out-of-mind” barrier to vastly improved personal performance! Daily renewal, retooling and retraining The Message is Simple: is the key to accelerated learning. Reinforce to Remember. The Ebbinghaus Curve is important for two reasons. The I the school of Hard Knocks—continuing education is not optional. It’s a requirement for success in these troubled times. blue line shows that after one review, you can expect to recall two thirds of new information for several weeks. With The only way you can effectively learn, remember and master multiple reviews, recall is permanent. The red curve shows the skills to achieve exceptional results, is to continuously how much you will forget without review. Typically, you will engage in daily renewal, retooling and retraining. forget 80% of new material in 2 weeks—if you do not in- corporate the ideas into your daily activities. The Ebbinghaus “Forgetting” Curve Today's TQ reminds, coaxes and cajoles you to take smarter actions—now! 100% Percent of Information Recalled Over Time Today’s TQ is about connections and com- ◆ mitment. Think of these simple sheets of ◆ ◆ paper as the connection between who you are 75% now, and who you want to become. Invest just 5 minutes each day with them—and you will The TQ Edge gain a strong edge in your daily quest to work 50% smarter, compete smarter and live smarter. 33% ◆ T h e 90% Connect our Ideas For 25% Excellence with your life. Retention Deficit ◆ 10% ◆Each idea is created to get your attention, change your point of view, and help you see 0% your current situation in the light of positive Time: 1st Day 2 Weeks 9 Weeks change. They are ideas you can immediately put into action. Be sure to answer the 3 Eliminate The 90% Retention Deficit. integrating questions—in writing! Until you capture your Psychologists have been interested in learning and fleeting thoughts on paper, they’re nothing more than forgetting since the early days of the discipline. The “wishes without a prayer.” These questions will get you researcher who pioneered this field, Hermann Ebbinghaus thinking about how each day’s idea can be used—right now. (1850-1909), created a way to assess the rate at which Peer into your Personal Time Prism. people forget. He found the rate to be highly predictable, and totally dependent upon repetition and reinforcement. Declare that you will become the Positive by eliminating the Ebbinghaus discovered that when we acquire a new idea, a Negative—if only for today. As you write out your Expected Results, To Do’s and Daily Schedule, read each positive significant amount of information is forgotten within twenty word again and commit to putting it into your performance. minutes of learning it; over half of the material learned is Transform just one Negative into a Positive—and you will forgotten within an hour. immediately improve your power to produce results. ® The Power of TQ and 10 Choices of Intentional Excellence: energy mission Each day, I will choose to commit to peak personal power, live what’s most important attitude set goals and turn my passion into action. Each day, I will choose to turn my dreams into make plans prioritize specific targets, make realistic plans and stay focused on my priority #1 first. synergize organize Each day, I will choose to look for others to help me, I’ll organize to conquer, optimize I’ll make each minute matter and I’ll take action to make things happen. The Power of TQ act now E XPECT M ORE—EXECUTE B ETTER™