Tracking systems allow Central Service departments to locate equipment and instruments quickly, determine supply usage and replacement needs, and maintain accurate records. Computerized tracking systems have been used since the 1970s to manage patient information and support decisions around quality and costs. Selecting a tracking system requires identifying department needs. Basic tracking systems can monitor instrument processing cycles and locations, while advanced systems provide real-time item locations using RFID. Tracking systems help Central Service manage quality, customer service, and costs.
2. Objectives:
As a result of successfully completing this chapter, students will
be able to:
List the primary reasons for tracking equipment, instruments,
and supplies
Discuss the use of computers and information systems to
support applications within the facility and Central Service
department
Recognize that tracking systems enhance Central Service
operations
Explain that tracking systems must address the specific needs
of the healthcare facility and Central Service department
Review the features of available instrument and equipment
tracking systems
3. Reasons to Track Equipment,
Instruments, and Supplies
Insure they can be quickly located
Determine when consumable supplies should be replaced
Measure item usage
Maintain accurate records of processes such as
sterilization, distribution, etc.
Assist with quality processes
Obtain information for financial analysis
4. Tracking Systems
Tracking can be done manually
or by using computerized
systems
Many departments use a
combination of both methods to
track various processes
5. Computer-Based
Information Systems
Have been around since the
1970s
Manage information needed
to support patient care
Provide information needed
to make decisions that
enhance quality
Provide information needed
to make decisions to manage
costs
6. Point-of-Use Computing
Placing computers
at the patient’s
bedside
Placing computers
into Central
Service and other
hospital work
areas
7. Selecting Department
Systems
The selection of a computer-based
information system must be based on
identified needs of the department
(system)
Once systems have been evaluated
and one has been selected, hardware
installation and training must be
completed before the system is
implemented
8. Tracking Methods
Bar Codes
Radio Frequency
Identification
Methods can be
purchased for use as
stand alone networks
Some are available as
subscription-based
services
9. Basic Instrument and
Equipment Tracking Systems:
Basic Systems can generally track
(account for):
Complete instruments and trays
Specific equipment items
Last known location of specific instruments, sets,
trays, or equipment items
Cost and value information
Number of complete processing and use cycles
through which instruments and instrument sets
have moved
Usage of specific equipment
Preventive maintenance schedules and repairs
10. Other Tracking Information
Complete Tray Lists
Productivity Reporting
Information
Quality Assurance Information
Ability to Interface with
Advanced Sterilization and
Decontamination Equipment
Financial Data
Ability to Interface with Clinical
Systems
11. Tray Lists and Set Up
Procedures such as:
Name of Central Service Technician that assembled
and inspected the set or equipment
Date the set or equipment was processed
Sterilization and cleaning process
Catalog numbers and manufacturer’s names to
identify instruments and associated equipment
supplies
Quantity of instruments included in the set or tray.
Lists grouped by category or instrument placement
within the set
Identification of instruments missing from set
12. Productivity Reporting
Information
Sets and instruments processed and
completed during a specific work shift
Sets and instruments completed by
specific employees
Equipment distributed and processed
14. Financial Data
Instrument replacement and repair
Equipment replacement and repair
Preventive maintenance notification
Preventive maintenance records
Utilization of instrument sets, trays, and
equipment
Productivity data and staffing requirements
for peak operational workflow
15. Advanced Systems
RFID (Radio Frequency Identification)
provides real time location information as
items move through the facility and
processing cycle
Bar Code Labels – allow staff to know the
last location of a set or tray
Laser Etched Bar Codes – Allows the
tracking of single instruments
16. Tracking Systems
Allow Central Service Technicians to
manage quality, customer service, and
costs, by managing information