5. It’s young. It’s growing.
• 50% of Americans have an account on
• 8% of online Americans use
• 4% are using location based services like…
Sources:
InsideFacebook.com (US) Feb. 2011
Pew Internet Research (US) Feb. 2011
Pew Internet Research (US) Nov. 2010
8. Important Questions
• Is your website ready to receive and convert?
• Do you have positive customer testimonials?
• Do you have a company blog?
• Does your organization respond to email?
Social Media often comes last and should.
- the tech will change again, but the foundation is same\n\n
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Pick up the social telephone it’s ringing\n\n
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Social Media isn’t reinventing the wheel it’s reinventing how we interact with one another and taking us to another time. A time when asking you neighbour for a cup of sugar was the norm and we all knew who lived next door. Service is at the core of social media communications.\n