2. *
“Assumptions are the termites of Relationships”
What do you think this means?

3. *
* Aggressive: overly forceful, pushy, or hostile.
* May involve bullying or intimidation
* May not pay attention to others’ thoughts, feelings, or needs.
* Passive: unwilling or unable to express thoughts and
feelings in a direct or firm manner.
* Putting others’ needs ahead of your own
* Dislike conflict/ will go out of way to avoid arguments
* Assertive: expressing your views clearly and respectfully.
* Standing up for your rights while respecting the rights of others
* Negotiating and compromising

4. *
*Speaking
*Listening
*Nonverbal

5. *
*“I” message: a statement that takes ownership of your
feelings and allows assertive communication between
two people.
*Replace “You” messages with “I” messages

6. *
3 INGREDIENTS
* Feeling (I Feel…….)
* Event (When…..)
* Consequence (Because….)

7. *
* Partner Activity (10 minutes)
* You are always late!!
Why are you so
inconsiderate? You made me miss my recital!
* “I feel unimportant (feeling) when you are late
(event) and I miss my recital (consequence).”

8. *
* Active Listening: paying close attention to
what someone is saying and communicating.
4 Listening Skills
Clarify
Reflective Listening
Empathy
Encouragement

9. *
Clarify
• Ask questions. Make sure you understand what the speaker
is saying. Check for understanding.
Reflective Listening
• “So what you’re saying is…” Rephrasing or summarizing.
Empathy
• Show other person you relate to their feelings. Don’t pass
judgment on the speakers attitudes or actions.
Encouragement
• Signs you are following what the speaker is saying and
listening to them. Face the speaker and make eye contact.
Nod or make comments: “I see”, “Go on”.

10. *
* Activity
* Have students get in partners
* Come up with a situation where one of you is
talking and the other one practices ONE of the
four listening skills.
* The class guesses what skill it is.
* 15-20 minutes

11. *
* Body Language: nonverbal communication through
gestures, facial expressions, behaviors, and posture.
* Sometimes what we say is not as important as HOW
we say it.
* Everything we do sends a message!

12. *
* Crossed Arms
* Closed off. Implies resistance. Not listening or interested.
* A nose rub
* Linked with deception. Could mean you’re lying or trying to hide the truth.
* A barrier
* You’re too close. Back off.
* A hand placed under the chin
* Contemplative. Making a decision.
* Feet pointed toward the door
* Ready to leave. The feet are the most honest part of the body. What direction are they facing?
* A back of the neck scratch
* Concerned or have questions.
* Mirroring
* Shows interest. You find the speaker favorable.
* Forward lean/decrease in backwards lean
* Indicates positive sentiment and interest.
* Eye Contact
* Shows interest, attention, and involvement.
* Raised Eyebrow
* May indicate skepticism or interest, depending on how it is done.
* Avoiding Eye Contact
* dishonesty or discomfort

13. *
* Read Article (10 minutes)
* Discuss (5 minutes)