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March 11 & 12, 2013

            Julie Kittredge
Business Services Advisor
    jkittredge@ahml.info
What is a Platform?
 It’s your stage. It’s the thing you have to stand on to be
    heard.
   It’s built of people. Contacts. Connections. Followers.
   It’s about building relationships.
   It’s about establishing yourself as an expert.
   It’s about using various tools to reach those who are
    interested in what you have to offer. Could be a
    message, a service, or a product.
Why do I need a Platform?
 Develops your “voice,” your platform will share your
    personality. This is part of your brand.
   Gives you an opportunity to influence people. It’s what
    gives you the authority to communicate to and serve
    your followers.
   Helps establish a relationship with your tribe based on
    trust. When they know you and like you they will want
    to follow you.
   Gives you visibility.
   Establishes you as an expert in your field.
Elements of your Platform
 Website
 Blog
 Social Media
    Facebook
    Twitter
    LinkedIn
    Pinterest
    Etsy
 e-Newsletter
 Public Speaking/Teaching
Where Do I Begin?
 Decide what would best serve your business.
 A website or blog is a good place to start so you have a
  home base to refer people to.
 Add the different elements gradually.
 Each tool works great alone, and even greater together.
 Use Social Media management tools to help.
Website
 This is where you house the core of your business.
 The branding/personality is a reflection of who you are
  as a business and perhaps who you serve.
 Contact info will be easily found here.
 Information links. What do you offer? Categories of
  services. Fee structure. Perhaps a storefront.
 All of the links to your social media will be found here.
  This is home base.
Blog
 Wordpress and Blogger are both free and popular
 This is where you can share more of your personality
  and develop your “voice.”
 Content might include industry tips, opinions, links to
  resources and info that would be valuable to your
  customers. Insight into your processes. How-to’s. Top
  10 lists.
 Content will be relatable, reflect your personality &
  branding, authentic, transparent, and professional.
 Frequency should be regular or people will stop
  following your posts. No less than 2x/week.
Facebook
 Viral Marketing. This is where your friends are and
    their friends are. Best word of mouth marketing ever.
   Frequency should be between once a day or 3-5
    posts/week
   Build relationships by authentically liking and
    commenting on other’s posts
   People respond to pictures.
   Share great links, coupon codes to your favorite
    resources. Quick tips. People love when you’re not all
    about self promotion.
Twitter
 Called micro-blogging. Short snippits of information
    and links.
   Audience is global.
   Another opportunity to reach an audience with expert
    advice and resources.
   Frequency might be several times a day.
   Content might include a link to an inspiring article, a
    blog post, a witty comment regarding a current event.
Linked In
 Professional networking. This is a resource of
  connections, and their connections. Suggestions of
  who you might know based on who you’re linked to.
 You can post updates here just like facebook or twitter.
 Make sure your profile is complete.
 At the minimum, get connected with the people you
  know who are on linked in as you never know what the
  opportunities will be that come your way as a result.
Pinterest
 This is a public visual bookmarking resource
 Boards can be used for reference for your clients
 You can create a board that links back to your own
    work
   Highlight articles, looks, or a passion
   Use this to inspire and teach your followers
   Continued reflection of your personality/brand
   All of these point back people getting to know you,
    following you as a resource, and visibility
Etsy
 Creative Storefront
 Handmade marketplace, vintage, & supplies
 Personality is shown through your work
 Well crafted items and sales give exposure
 Can be linked to Pinterest for additional exposure and
 traffic
E-Newsletter
 Constant Contact & Mailchimp are popular
 People have to opt-in to get on this list so you know you’re
    reaching those who want to hear what you have to say.
   Content is less frequent. Maybe once a month, quarterly, or
    as needed.
   Be brief and succient. Your followers don’t have time to
    read long articles. Save those for the blog.
   Content might include expert tips, new resources,
    highlights of one or two services. Think News not Spam.
   Speak to your audience. Make the content valuable.
Public Speaking
 Get out there and teach what you know
 Offer classes & workshops
 Target your audience
 Establishes you as an expert
 You gain visiblity.
 Your personality shines.
Link them up
 Choose one or two to start
 Gradually add platforms to increase your visibility
 Drive traffic to your website, blog, facebook, etc.
 Help people find you and create a following built on trust
  and expertise.
 Be generous in sharing what you know, not just what you
  sell.
 All of these points back to you being the expert in your
  field. Builds your relationships. Creates a following by
  becoming a trusted resource for what your people need.

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Building your business platform

  • 1. March 11 & 12, 2013 Julie Kittredge Business Services Advisor jkittredge@ahml.info
  • 2. What is a Platform?  It’s your stage. It’s the thing you have to stand on to be heard.  It’s built of people. Contacts. Connections. Followers.  It’s about building relationships.  It’s about establishing yourself as an expert.  It’s about using various tools to reach those who are interested in what you have to offer. Could be a message, a service, or a product.
  • 3. Why do I need a Platform?  Develops your “voice,” your platform will share your personality. This is part of your brand.  Gives you an opportunity to influence people. It’s what gives you the authority to communicate to and serve your followers.  Helps establish a relationship with your tribe based on trust. When they know you and like you they will want to follow you.  Gives you visibility.  Establishes you as an expert in your field.
  • 4. Elements of your Platform  Website  Blog  Social Media  Facebook  Twitter  LinkedIn  Pinterest  Etsy  e-Newsletter  Public Speaking/Teaching
  • 5. Where Do I Begin?  Decide what would best serve your business.  A website or blog is a good place to start so you have a home base to refer people to.  Add the different elements gradually.  Each tool works great alone, and even greater together.  Use Social Media management tools to help.
  • 6. Website  This is where you house the core of your business.  The branding/personality is a reflection of who you are as a business and perhaps who you serve.  Contact info will be easily found here.  Information links. What do you offer? Categories of services. Fee structure. Perhaps a storefront.  All of the links to your social media will be found here. This is home base.
  • 7. Blog  Wordpress and Blogger are both free and popular  This is where you can share more of your personality and develop your “voice.”  Content might include industry tips, opinions, links to resources and info that would be valuable to your customers. Insight into your processes. How-to’s. Top 10 lists.  Content will be relatable, reflect your personality & branding, authentic, transparent, and professional.  Frequency should be regular or people will stop following your posts. No less than 2x/week.
  • 8. Facebook  Viral Marketing. This is where your friends are and their friends are. Best word of mouth marketing ever.  Frequency should be between once a day or 3-5 posts/week  Build relationships by authentically liking and commenting on other’s posts  People respond to pictures.  Share great links, coupon codes to your favorite resources. Quick tips. People love when you’re not all about self promotion.
  • 9. Twitter  Called micro-blogging. Short snippits of information and links.  Audience is global.  Another opportunity to reach an audience with expert advice and resources.  Frequency might be several times a day.  Content might include a link to an inspiring article, a blog post, a witty comment regarding a current event.
  • 10. Linked In  Professional networking. This is a resource of connections, and their connections. Suggestions of who you might know based on who you’re linked to.  You can post updates here just like facebook or twitter.  Make sure your profile is complete.  At the minimum, get connected with the people you know who are on linked in as you never know what the opportunities will be that come your way as a result.
  • 11. Pinterest  This is a public visual bookmarking resource  Boards can be used for reference for your clients  You can create a board that links back to your own work  Highlight articles, looks, or a passion  Use this to inspire and teach your followers  Continued reflection of your personality/brand  All of these point back people getting to know you, following you as a resource, and visibility
  • 12. Etsy  Creative Storefront  Handmade marketplace, vintage, & supplies  Personality is shown through your work  Well crafted items and sales give exposure  Can be linked to Pinterest for additional exposure and traffic
  • 13. E-Newsletter  Constant Contact & Mailchimp are popular  People have to opt-in to get on this list so you know you’re reaching those who want to hear what you have to say.  Content is less frequent. Maybe once a month, quarterly, or as needed.  Be brief and succient. Your followers don’t have time to read long articles. Save those for the blog.  Content might include expert tips, new resources, highlights of one or two services. Think News not Spam.  Speak to your audience. Make the content valuable.
  • 14. Public Speaking  Get out there and teach what you know  Offer classes & workshops  Target your audience  Establishes you as an expert  You gain visiblity.  Your personality shines.
  • 15. Link them up  Choose one or two to start  Gradually add platforms to increase your visibility  Drive traffic to your website, blog, facebook, etc.  Help people find you and create a following built on trust and expertise.  Be generous in sharing what you know, not just what you sell.  All of these points back to you being the expert in your field. Builds your relationships. Creates a following by becoming a trusted resource for what your people need.