4. Big Data Let me be be your hero
and wow you with all my
BIG DATA!
101010101010101010
110010101010101010
101001010101010010
Big Data by itself is just 101010101010101010
data with no obvious story
We don’t just need
analysts, we need DATA
STORYTELLERS
If you are a marketer
that says “I am not good
with numbers…” THINK
AGAIN!
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
5. Some Tips on Marketing Analytics –
Building an honest story…
Ask questions, ask frequently (get
continual feedback)
Don’t prejudge data as important
or unimportant – collect and
observe
Keep asking questions all of the
time, and find ways to check your
work
Its ok for your data to be off as
long as it is systematically off and
you can figure out why
Don’t settle for easy associations
Seek to prove yourself wrong
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
6. I can’t believe it!
Snapshot Data Can it be true?
My company is
crumbling! My
Need context or they are useless life is over!
Never make strategic decisions
based on one data point
If you can’t tell a story, you don’t
have enough data
Info-graphics and charts are all the
rage BUT be careful to represent
the data clearly and correctly
Customers have long memories for
things that really matter…
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
7. Me SMASH
CONTEXT
AND Me
KILL DATA!
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
8. Data Villains
I Love it when
you get it wrong!
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
9. Data Villains Two-Faced and
just plain WRONG!
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
10. Tell the Story
Data is NOT the story, it’s a CHARACTER in the story!
Fit your story into an “elevator pitch”
Know your audience
Always have your data to back it up, but keep your story simple.
You don’t have to be stiff and boring…
Data should assist in making intelligent marketing decisions, not
confuse people
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
11. Every Day (and Constant) Marketing Data
So, after this I need to
Ratings for Media analyze the data for the
marketing plan, build a
Frequency of Message market analysis for the
Web Impressions and Click healthcare industry, and pull
the web stats for the bank…
Through Rates
Demographics
Campaign Analytics
Targeted Industry Data
Social Media Analytics
Return on Investment (more
than a buzz word!)
Market Analysis
Geographic Market
Economic Landscape
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
12. The End…
(Now go tell a good story…)
Jules Morris
865.805.8345
jules@bombdiggity.com
@JulesMo
@TheBombDigg
#UTKBASBigDataStorytelling
@JulesMo
@TheBombDigg
Notas do Editor
20+ Years in marketing…Accounting Firms, Strategic Consulting Teams, Healthcare Consulting, Super Bowl, Samsung Philathropic Marketing Campaigns, WBIR and My Own Place…
Data by itself is not worth much; it's only worth something in respect to what people are doing. Needs Context…needs a story. People are naturalStorytelling is a basic human activity. You may noticed that when you tell a story to someone you’ve just met, you might use different phrasing, or insert more explanatory information, than you would if you were telling the same story to a friend. This is context…and in telling a data story it is imperative!Story telling can be narrative and/or visual, but it is a MUST for all marketers these days… Data Storytelling is a new buzz word, but it is an old fundamental.Always said… I hate math…I’m a creative sort… I’m a writer… but that doesn’t get you far in marketing. Clients want to know the WHY and the HOW and the WHAT HAPPENS in your marketing strategies and you have to be prepared to prove it or make your case.
Don’t prejudge your data… your job is to collect, observe, analyze and create the story from that process.Smart people are susceptible to cognitive biases because they are good at jumping to a conclusion very fast. One of the valuable things about data is that it stops smart people from falling prey to their cognitive biases [or] jumping the wrong conclusion.
Context… so many bad snapshots shared through media and online today. Everyone is a journalist… Make sure your visual tells the whole story. SO MANY BAD ELECTION SEASON EXAMPLES!
Visual storytelling is quickly emerging as one of the big buzz words of 2013.There’s absolutely nothing wrong with that. In fact, when done right, visual storytelling can add immense value to your marketing strategy or PR campaignCommunicating a message through an infographic or data visualization can reach more viewers and have a stronger impact than doing it the old-fashioned way, with words, numbers and spreadsheets. But ONLY if it isn’t done right…What’s wrong with this one?Size of circles is confusingWhats the point of the circles?Where is the context?Who did they ask? (demographics)How big is the sample?How diverse was the sample?
Yikes! Note how enormously misleading the red and blue bars are. There is absolutely no reason for their presence in this graph. Even if they were actually scaled to the number of total new jobs, a two-axis graph would still be difficult for most people to understand. The figure also doesn’t take into account a host of potentially confounding factors, including (but not limited to) population growth, women entering the workforce, shifts from part-time to full-time jobs, change in wages and GDP change.
This is a line graph of binge drinking and suicide rates. Wait, scratch that: it’s an abomination, Alphabetically ordered lists of states belong in tables—maybe—and that’s only if you wouldn’t prefer to index them by some variable or another. Two-axis charts are as bad as any idea, especially when it’s not clear what the two variables actually are. But the worst part? It isn’t population adjusted.The states with the most deaths are the states with the most residents: California, Texas, New York and Florida. Knowing that someone made this and thought enough of it to post it on the Internet makes me want to drink.
Once you have some understanding of your data you have to tell another human. First there is analysis and then there is storytelling. And they blend back together.
Not always big data… but constant data that we sift through every day…