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1	
  




Assessing	
  Feedback	
  for	
  Indirect	
  
Shared	
  Interac5on	
  with	
  Public	
  
              Displays	
  	
  
                 	
  
   Jorge	
  C.	
  S.	
  Cardoso	
  –	
  jorgecardoso@ieee.org	
  
              Rui	
  José	
  –	
  rui@dsi.uminho.pt	
  
                                         	
  
2	
  


                              Our	
  work	
  
•  Study	
  and	
  develop	
  an	
  interacAon	
  abstracAon	
  	
  
    –  We	
  are	
  starAng	
  with	
  the	
  concept	
  of	
  widget	
  and	
  
       adapAng	
  it	
  to	
  the	
  public	
  display	
  seEng	
  


•  In	
  this	
  paper,	
  we	
  focused	
  on	
  the	
  feedback	
  to	
  
   user	
  input	
  
Target	
  public	
  display	
  applicaAon	
                                           3	
  



                  environment	
  
•  Environment	
  for	
  public	
  display	
  applicaAons	
  
   –  MulAple	
  displays	
  	
  
   –  MulAple	
  applicaAons	
  scheduled	
  for	
  each	
  display	
  
   –  MulAple	
  interacAon	
  mechanisms	
  
   –  MulAple	
  interacAon	
  points	
  for	
  an	
  applicaAon	
  
       •  Personal	
  mobile	
  devices,	
  dedicated	
  input	
  devices	
  
   –  Ubiquity	
  of	
  interacAon	
  and	
  informaAon	
  	
  
       •  Not	
  focused	
  only	
  on	
  the	
  public	
  display:	
  
       •  interacAon	
  can	
  happen	
  even	
  if	
  the	
  applicaAon	
  is	
  not	
  
          currently	
  being	
  shown	
  on	
  the	
  public	
  display	
  
       •  ApplicaAons	
  can	
  have	
  mulAple	
  informaAon	
  outlets:	
  web,	
  
          mobile	
  device,	
  etc.	
  
4	
  


                          MoAvaAon	
  
•  InteracAon	
  is	
  import	
  for	
  the	
  success	
  of	
  public	
  
   displays,	
  but	
  
•  It	
  is	
  sAll	
  hard	
  to	
  incorporate	
  interacAvity	
  into	
  
   public	
  display	
  applicaAons,	
  because	
  
•  “At	
  present,	
  there	
  are	
  no	
  accepted	
  standards,	
  
   paradigms,	
  or	
  design	
  principles	
  for	
  remote	
  
   interacAon	
  with	
  large,	
  pervasive	
  displays.”	
  	
  [1]	
  
5	
  


                         MoAvaAon	
  
•  There	
  are	
  no	
  interacAon	
  abstracAons	
  for	
  
   public	
  displays	
  that	
  take	
  into	
  account:	
  
   –  the	
  heterogeneous	
  input	
  mechanisms	
  
   –  the	
  mulA-­‐user,	
  shared	
  and	
  possibly	
  remote	
  
      interacAon	
  environment	
  
6	
  


                               Widgets	
  
•  Our	
  iniAal	
  set	
  of	
  widgets	
  maintain	
  the	
  
   graphical	
  affordances	
  of	
  the	
  desktop	
  widgets	
  

•  But	
  they	
  can	
  be	
  interacted	
  with	
  in	
  a	
  very	
  
   different	
  way	
  
    –  They	
  have	
  explicit,	
  human-­‐readable,	
  ids	
  that	
  can	
  
       be	
  used	
  with	
  several	
  input	
  mechanisms	
  	
  
7	
  


                                       Study	
  
•  Widgets	
  should	
  provide	
  system-­‐level	
  input	
  
   feedback	
  	
  
    –  But	
  given	
  the	
  mulA-­‐user,	
  shared,	
  remote	
  interacAon	
  
       seEng,	
  we	
  must	
  develop	
  a	
  feedback	
  mechanism	
  
       specific	
  for	
  public	
  displays	
  	
  
         •  Independent	
  of	
  the	
  input	
  mechanism	
  
         •  FuncAoning	
  as	
  a	
  sharing	
  mechanism	
  to	
  enAce	
  further	
  
            interacAon	
  [2]	
  


•  The	
  purpose	
  of	
  this	
  study	
  was	
  to	
  assess	
  how	
  well	
  
   users	
  understood	
  the	
  feedback	
  mechanism	
  	
  
8	
  


Widgets	
  
9	
  


                 Feedback	
  Mechanism	
  
•  The	
  feedback	
  is	
  shown	
  directly	
  on	
  the	
  public	
  display	
  
   (inside	
  or	
  near	
  the	
  graphical	
  representaAon	
  of	
  the	
  
   widget)	
  
    –  It	
  includes	
  a	
  masked	
  idenAficaAon	
  of	
  the	
  user	
  that	
  
       interacted	
  	
  
    –  It	
  also	
  includes	
  an	
  indicaAon	
  of	
  whether	
  the	
  input	
  was	
  
       accepted	
  (widgets	
  may	
  be	
  temporarily	
  disabled	
  and	
  not	
  
       accept	
  the	
  input)	
  
•  We	
  tested	
  three	
  variaAons	
  
    –  Internal:	
  Uses	
  the	
  text	
  components	
  of	
  the	
  widget	
  
    –  External:	
  Uses	
  a	
  pop	
  up	
  for	
  every	
  input	
  
    –  External-­‐CumulaAve:	
  Uses	
  the	
  same	
  pop	
  up	
  for	
  the	
  all	
  
       inputs	
  within	
  a	
  small	
  Ame	
  period	
  
10	
  


               Feedback	
  
Internal	
       External	
     External-­‐CumulaAve	
  
11	
  


                                                 Procedure	
  
•    We	
  asked	
  parAcipants	
  to	
  interact	
  with	
  mockup	
  applicaAons	
  and	
  interpret	
  the	
  
     feedback	
  

•    Using	
  SMS	
  messages	
  to	
  interact	
  	
  
      –  The	
  feedback	
  used	
  the	
  phone	
  number	
  to	
  idenAfy	
  the	
  user	
  

•    Three	
  groups	
  of	
  users	
  were	
  subjected	
  to	
  the	
  three	
  variaAons	
  

•    Three	
  parts	
  
      –  Single	
  user	
  interacAng	
  with	
  the	
  display	
  
      –  MulAple	
  users	
  interacAng	
  with	
  the	
  display	
  
      –  QuesAonnaire	
  to	
  assess	
  subjecAve	
  preferences	
  

•    We	
  asked	
  users	
  to	
  interact	
  and	
  interpret	
  the	
  feedback	
  
      –  And	
  measured	
  the	
  errors	
  in	
  their	
  answers	
  
•    We	
  also	
  asked	
  them	
  to	
  compare	
  the	
  three	
  variaAons	
  and	
  tell	
  us	
  which	
  one	
  they	
  
     preferred	
  
12	
  


      Part	
  1	
  and	
  2:	
  Error	
  results	
  

      Part 1 − Single−user            Part 2 − Multi−user
3.0




                                8
                                6
2.0




                                4
1.0




                                2
0.0




                                0
        INT         EXT               INT    EXT      E−C
13	
  


             Part	
  3	
  

    100             INTERNAL
                    EXTERNAL
    80

                    EXTERNAL_CUMULATIVE
    60
%

    40
    20
    0




          BEST               WORST
14	
  


                        Conclusions	
  
•  The	
  External-­‐CumulaAve	
  was	
  clearly	
  preferred	
  
   and	
  had	
  the	
  best	
  performance	
  

•  This	
  study	
  was	
  a	
  controlled	
  experiment	
  so	
  we	
  
   sAll	
  need	
  a	
  real	
  seEng	
  evaluaAon,	
  but	
  the	
  
   results	
  seem	
  to	
  indicate	
  that,	
  generally,	
  the	
  
   feedback	
  mechanism	
  is	
  understandable.	
  
15	
  


                                            References	
  
•    [1]	
  Bellucci,	
  A.,	
  Malizia,	
  A.,	
  Diaz,	
  P.,	
  &	
  Aedo,	
  I.	
  (2010).	
  Human-­‐Display	
  InteracAon	
  
     Technology:	
  Emerging	
  Remote	
  Interfaces	
  for	
  Pervasive	
  Display	
  Environments.	
  IEEE	
  
     Pervasive	
  CompuAng,	
  9(2),	
  72-­‐76.	
  IEEE.	
  doi:10.1109/MPRV.2010.30	
  
•    [2]	
  Brignull,	
  H.,	
  &	
  Rogers,	
  Y.	
  (2003).	
  EnAcing	
  People	
  to	
  Interact	
  with	
  Large	
  Public	
  
     Displays	
  in	
  Public	
  Spaces.	
  In	
  M.	
  Rauterberg,	
  M.	
  Menozzi,	
  &	
  J.	
  Wesson	
  (Eds.),	
  
     INTERACT’03	
  (pp.	
  17-­‐24).	
  IOS	
  Press.	
  Retrieved	
  from	
  hpp://dblp.uni-­‐trier.de/db/
     conf/interact/interact2003.html#BrignullR03	
  
16	
  


                       The	
  End	
  
•  Thank	
  you.	
  

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Assessing Feedback for Indirect Shared Interaction

  • 1. 1   Assessing  Feedback  for  Indirect   Shared  Interac5on  with  Public   Displays       Jorge  C.  S.  Cardoso  –  jorgecardoso@ieee.org   Rui  José  –  rui@dsi.uminho.pt    
  • 2. 2   Our  work   •  Study  and  develop  an  interacAon  abstracAon     –  We  are  starAng  with  the  concept  of  widget  and   adapAng  it  to  the  public  display  seEng   •  In  this  paper,  we  focused  on  the  feedback  to   user  input  
  • 3. Target  public  display  applicaAon   3   environment   •  Environment  for  public  display  applicaAons   –  MulAple  displays     –  MulAple  applicaAons  scheduled  for  each  display   –  MulAple  interacAon  mechanisms   –  MulAple  interacAon  points  for  an  applicaAon   •  Personal  mobile  devices,  dedicated  input  devices   –  Ubiquity  of  interacAon  and  informaAon     •  Not  focused  only  on  the  public  display:   •  interacAon  can  happen  even  if  the  applicaAon  is  not   currently  being  shown  on  the  public  display   •  ApplicaAons  can  have  mulAple  informaAon  outlets:  web,   mobile  device,  etc.  
  • 4. 4   MoAvaAon   •  InteracAon  is  import  for  the  success  of  public   displays,  but   •  It  is  sAll  hard  to  incorporate  interacAvity  into   public  display  applicaAons,  because   •  “At  present,  there  are  no  accepted  standards,   paradigms,  or  design  principles  for  remote   interacAon  with  large,  pervasive  displays.”    [1]  
  • 5. 5   MoAvaAon   •  There  are  no  interacAon  abstracAons  for   public  displays  that  take  into  account:   –  the  heterogeneous  input  mechanisms   –  the  mulA-­‐user,  shared  and  possibly  remote   interacAon  environment  
  • 6. 6   Widgets   •  Our  iniAal  set  of  widgets  maintain  the   graphical  affordances  of  the  desktop  widgets   •  But  they  can  be  interacted  with  in  a  very   different  way   –  They  have  explicit,  human-­‐readable,  ids  that  can   be  used  with  several  input  mechanisms    
  • 7. 7   Study   •  Widgets  should  provide  system-­‐level  input   feedback     –  But  given  the  mulA-­‐user,  shared,  remote  interacAon   seEng,  we  must  develop  a  feedback  mechanism   specific  for  public  displays     •  Independent  of  the  input  mechanism   •  FuncAoning  as  a  sharing  mechanism  to  enAce  further   interacAon  [2]   •  The  purpose  of  this  study  was  to  assess  how  well   users  understood  the  feedback  mechanism    
  • 9. 9   Feedback  Mechanism   •  The  feedback  is  shown  directly  on  the  public  display   (inside  or  near  the  graphical  representaAon  of  the   widget)   –  It  includes  a  masked  idenAficaAon  of  the  user  that   interacted     –  It  also  includes  an  indicaAon  of  whether  the  input  was   accepted  (widgets  may  be  temporarily  disabled  and  not   accept  the  input)   •  We  tested  three  variaAons   –  Internal:  Uses  the  text  components  of  the  widget   –  External:  Uses  a  pop  up  for  every  input   –  External-­‐CumulaAve:  Uses  the  same  pop  up  for  the  all   inputs  within  a  small  Ame  period  
  • 10. 10   Feedback   Internal   External   External-­‐CumulaAve  
  • 11. 11   Procedure   •  We  asked  parAcipants  to  interact  with  mockup  applicaAons  and  interpret  the   feedback   •  Using  SMS  messages  to  interact     –  The  feedback  used  the  phone  number  to  idenAfy  the  user   •  Three  groups  of  users  were  subjected  to  the  three  variaAons   •  Three  parts   –  Single  user  interacAng  with  the  display   –  MulAple  users  interacAng  with  the  display   –  QuesAonnaire  to  assess  subjecAve  preferences   •  We  asked  users  to  interact  and  interpret  the  feedback   –  And  measured  the  errors  in  their  answers   •  We  also  asked  them  to  compare  the  three  variaAons  and  tell  us  which  one  they   preferred  
  • 12. 12   Part  1  and  2:  Error  results   Part 1 − Single−user Part 2 − Multi−user 3.0 8 6 2.0 4 1.0 2 0.0 0 INT EXT INT EXT E−C
  • 13. 13   Part  3   100 INTERNAL EXTERNAL 80 EXTERNAL_CUMULATIVE 60 % 40 20 0 BEST WORST
  • 14. 14   Conclusions   •  The  External-­‐CumulaAve  was  clearly  preferred   and  had  the  best  performance   •  This  study  was  a  controlled  experiment  so  we   sAll  need  a  real  seEng  evaluaAon,  but  the   results  seem  to  indicate  that,  generally,  the   feedback  mechanism  is  understandable.  
  • 15. 15   References   •  [1]  Bellucci,  A.,  Malizia,  A.,  Diaz,  P.,  &  Aedo,  I.  (2010).  Human-­‐Display  InteracAon   Technology:  Emerging  Remote  Interfaces  for  Pervasive  Display  Environments.  IEEE   Pervasive  CompuAng,  9(2),  72-­‐76.  IEEE.  doi:10.1109/MPRV.2010.30   •  [2]  Brignull,  H.,  &  Rogers,  Y.  (2003).  EnAcing  People  to  Interact  with  Large  Public   Displays  in  Public  Spaces.  In  M.  Rauterberg,  M.  Menozzi,  &  J.  Wesson  (Eds.),   INTERACT’03  (pp.  17-­‐24).  IOS  Press.  Retrieved  from  hpp://dblp.uni-­‐trier.de/db/ conf/interact/interact2003.html#BrignullR03  
  • 16. 16   The  End   •  Thank  you.