Discussion of the changing dynamics in the workplace as impacted by culture

1. Cultural Competency in the Workplace Jocelyn J Boudreau LCSW, LCDC 17 th Texas HIV/STD Conference

2. For the first time in history, 4 generations are working together in the same job market – sometimes in the same work place. 1982-2001 1965-1981

3. Each generation is shaped by specific external events… Events Economy Culture

5. When considering cultural differences, certain generalizations are utilized. Not everyone in a specific generation will exhibit all of these characteristics, but most will exhibit some of these traits .

7. Dimensions of Diversity Person Race Physical Ability Sexual Orientation Ethnicity Gender Age Primary Dimensions Secondary Dimensions Education Marital Status Parental Status Work Background Income Geographic Location Military Experience Religious Beliefs Primary Dimensions Inborn difference - Have an impact throughout one’s life Secondary Dimensions Acquired or changed throughout one’s lifetime Have less impact – still impact self definition

8. The Changing Workplace Changing Composition of Workforce There are more women, people of color, and immigrants seeking opportunities The Economy Competition is intense

17. Cultural Competency Requires "Competency". Cultural competency requires people to overcome fear and discomfort and become fluent in four areas

23. Shifting Our Perception The Golden Rule : Do unto others as you would have them do unto you. (assumes similarities) Titanium Rule : Do unto others, keeping their preferences in mind. (accepts diversity) Raines, 2003, pg. 34.