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Using Facebook to boost your business.
Learn how Facebook can help you active your
business goals.
Table of Content
Part I – Introduction

Welcome
What is Facebook?
Is it really important?
Facebook and my business


Part II – Setting up your account

Profile vs. Page
Basics
Table of Content
Part III – Facebook helping your business

Setting up a business page
Promoting your page
Advertising on Facebook
Facebook Marketing
Measuring and analyzing your Facebook relevance

Part IV – Conclusion
Part I – Introduction
Part I – Introduction

Welcome

I believe that, at this point, you know what is Facebook and
Twitter. Well you probably know Facebook but the question
is, why any of this matter to my business?

Social media and inbound marketing are increasingly
important assets for businesses to get found by and
engage with potential buyers on the web. Just think about
the way you find information about products and services.
You probably look for information on Google and/or ask
your Facebook friends. And now the question is will you or
your business there to answer?
Part I – Introduction
                   Facebook is not a time waster. It is a powerful toll to
                   connect people with those around them. And marketers
“Facebook is       should use Facebook to better communicate and engage
                   with customers and potential customers.
not a time
waster. It is a
                   I know that can be hard to figure out what exactly you
powerful toll to   should do or how incorporate Facebook to your marketing
connect            plan. But if you know that you need it, is already a step
people with        forward.
those around
them”              So my intention on this eBook is to help you understand how
                   Facebook can boost your business and guide you through
                   this road.
Part I – Introduction

What is Facebook?

Facebook is a social network for connecting people with those around them.
Facebook started in 2004 as a closed community for college students but has
since expanded beyond that to schools, corporations, and any user across the
world. Facebook allows users to connect and share information in a variety of
ways.

Is it really important?

According to Facebook official statistics, they have over 800million active users,
more than 50% of Facebook’s active users log on to Facebook in any given day
and an average user has 130 friends.
Part I – Introduction

Facebook statistic also shows that there are more than 900 million objects that
people interact with like pages, groups, events and community pages. And
average user is connected to 80 community pages, groups and events.

So are still thinking that your customers aren’t using Facebook?

Facebook and my business

There are a ton of good reasons for businesses to participate in and maintain a
presence on Facebook. Here are a few examples:

-       Get found by people who are searching for your products or services
-       Connect and engage with current and potential customers
Part I – Introduction
-       Create a community around your business
-       Generate leads for your business

My intention here is to show you how to use Facebook to achieve business goals.
Part II – Setting up your account
Part II – Setting up your account

Profile vs. Page

On Facebook idea is simple, Profiles are meant for people,
and Pages for businesses. To fully engage and leverage       “REMEMBER,
Facebook’s features, you should create a personal profile.   DO NOT
                                                             CREATE A
Remember, do not create a personal profile for your          PERSONAL
Business. Business should have Pages.                        PROFILE FOR
                                                             YOUR BUSINESS,
Facebook has been working on tools specifically for
                                                             BUSINESS
businesses; they are not available for profile pages.
                                                             SHOULD HAVE
                                                             PAGES”
Part II – Setting up your account
There are a few key differences between Business Pages and Personal Profiles:

- Pages allow you to designate multiple administrators, so you can designate
  more than one person to help manage the account. In addition, if one of your
  administrators leaves the company, you can still have control over the Page.

- Pages are, by default, public, and are starting to rank in Facebook and public
  search results.

- Pages are split into different categories. It is very helpful when you get listed in
  more relevant search results

- Personal profiles have friends, which require mutual acceptance, whereas
  anyone can become a fan of your Page without needing administrator
  approval.
Part II – Setting up your account
Basics

I listed here a few steps that you have to follow to start on Facebook. Here we go:

1 – Sign up for Facebook. It is free.

2 – Edit your profile. Put some information about you there, and remember your
profile name is not your company’s name.

3 – Join Networks. Network is important to connect with people.

4 – Connect with friends. Facebook has a few tools available to help you find your
friends.
Part II – Setting up your account
5 – Share content and information. Facebook is great for sharing all sorts of
information with your network, including text updates, photos, links, videos, and
questions.

6 – Use Applications. There are thousands of applications on Facebook that further
help you share content and interact with others.
Remember that you can edit your private setting, so not everyone will have access
to everything that you post.
Part III – Facebook helping your business
Part III – Facebook helping your business

Setting up a business page

A Page is similar to a Profile except that it is, by default,   “Creating a
public, and users can Like and become a “fan” of your
Page without first requiring approval from the Page’s           Page is
administrators. Creating a Page is completely free but will     completely
require your time to build and maintain.                        free but will
                                                                require your
Visit this address to get started with your Page creation.
http://www.facebook.com/pages/create.php. Make sure
                                                                time to build
that you are logged in. Facebook will then walk you through     and maintain”
a simple wizard to create your Page.
Part III – Facebook helping your business

As the administrator, by default, your name and profile will not show up anywhere
on your Page. You are the invisible manager. When you post new information or
respond to a discussion thread, it will appear to be posted by your company rather
than you personally, even though you’ll be logged in as yourself. You can
designate multiple administrators as well to help with the maintenance of your
Page.

In addition to being the administrator of your Page, you will want to become a fan.
Click the “Like” button on your Page to become a fan. Once you become a fan,
you will be listed among all the other fans on your Page and all the Pages of which
you are a fan will show up on your profile, giving your business more visibility to your
network.
Part III – Facebook helping your business

Promoting your page

Now that you have built your Page, you need to focus on attracting some fans.
Here are a few things you should try:

- Create an engaging Page. Use applications like the discussion board and/or
  YouTube video box to add more interesting and engaging content to your
  Page.

- News Feed. The benefit of creating an engaging page is that every time a fan
  engages with your page – from becoming a fan to posting a comment to
  attending an event – that activity is published to their “News Feed” which can
  be seen by their friends on Facebook.
Part III – Facebook helping your business

- Let people know. Make sure all your contacts know that your company, now,
  has a fan page. Invite them to be Fans, post link on your website, email
  signature, business cards, etc.

- Use Facebook Ads for an extra help. Facebook ads allow you to advertise a
  website or other properties on Facebook, including Pages, Groups, and Events.
  It is very similar to Google AdWords.
Part III – Facebook helping your business

Advertising on Facebook

Facebook Ads allow you to promote your business, get more fans for your Page,
and therefore drive more leads for your sales team. Facebook Ads allow you to
advertise a website or content you manage on Facebook (like a Group, Page, or
Event). The ad creation and management tools are very similar to the Google
AdWords interface.

Visit http://www.facebook.com/advertising to get started, follow the instructions to
create your ad.
Part III – Facebook helping your business

Facebook Marketing

Facebook provides many business opportunities. Here I suggested a few practices
to help you engage with your Fans and attract some others; we call this “Facebook
marketing”.

- Be interactive, fun and helpful. When people reach your Facebook page, they
  are looking for some kind of interaction. Don’t disappoint them no one likes an
  empty page.

- Embed YouTube videos on your Facebook page. People should not leave your
  page to watch your videos.
Part III – Facebook helping your business
- Create a connection between Facebook and the outside world. Post photos,
  comments, videos, promotions, etc.

- Create contests on Facebook. Contests are a fun and engaging way to
  encourage participation from fans and even generate new fans. Remember
  you need to interact with your Fans.

- Integrate traditional advertising with Facebook. If you are already advertising on
  a newspaper, for example, remember to encourage people to sign up on your
  Facebook Fan page.

-       Use Facebook to grow your email list, and vice versa. Use your email
newsletter to boost awareness of your Facebook page. And also use your
Facebook fan page to have more people signing up for your email newsletter.
Part III – Facebook helping your business
- Introduce new products on Facebook first. People who sign up to be fans of
  your Facebook page are likely your most loyal customers, so give them the
  advantage of be the first to know.

- Integrate social content on your Facebook Page. Incorporate channels like
  YouTube, Vimeo and SlideShare on your Facebook page, so people can like
  and/or share.

- Like “other businesses” Facebook Pages. Remember that social media is social.
  Administrators will know that you liked their page so; in return, they might like
  yours as well.
Part III – Facebook helping your business
Measuring and analyzing your Facebook relevance

Measuring results is a key part of any marketing strategy, and Facebook is no
different. Facebook Insights provides Facebook Page administrators with analytics
data about Page visits and engagement.

Remember that a key metric to note is the percent change of active users.
Increasing your number of active users can help drive traffic and leads to your
business.
Part IV – Conclusion
Conclusion

Hopefully after reading this eBook, you should have a foundation to start using
Facebook for business. If you feel that some professional help is needed, contact
us, visit our website (www.onfireco.com) or email us with your question and needs
at jean@onfireco.com.
Remember that Facebook is constantly changing,
adding features, and growing the community, you
need to spend some time and effort on it in order to
achieve your business goals. So get started and don’t
be afraid to try new things not mentioned here!

Thank you.

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Using facebook to boost your business

  • 1.
  • 2. Using Facebook to boost your business. Learn how Facebook can help you active your business goals.
  • 3. Table of Content Part I – Introduction Welcome What is Facebook? Is it really important? Facebook and my business Part II – Setting up your account Profile vs. Page Basics
  • 4. Table of Content Part III – Facebook helping your business Setting up a business page Promoting your page Advertising on Facebook Facebook Marketing Measuring and analyzing your Facebook relevance Part IV – Conclusion
  • 5. Part I – Introduction
  • 6. Part I – Introduction Welcome I believe that, at this point, you know what is Facebook and Twitter. Well you probably know Facebook but the question is, why any of this matter to my business? Social media and inbound marketing are increasingly important assets for businesses to get found by and engage with potential buyers on the web. Just think about the way you find information about products and services. You probably look for information on Google and/or ask your Facebook friends. And now the question is will you or your business there to answer?
  • 7. Part I – Introduction Facebook is not a time waster. It is a powerful toll to connect people with those around them. And marketers “Facebook is should use Facebook to better communicate and engage with customers and potential customers. not a time waster. It is a I know that can be hard to figure out what exactly you powerful toll to should do or how incorporate Facebook to your marketing connect plan. But if you know that you need it, is already a step people with forward. those around them” So my intention on this eBook is to help you understand how Facebook can boost your business and guide you through this road.
  • 8. Part I – Introduction What is Facebook? Facebook is a social network for connecting people with those around them. Facebook started in 2004 as a closed community for college students but has since expanded beyond that to schools, corporations, and any user across the world. Facebook allows users to connect and share information in a variety of ways. Is it really important? According to Facebook official statistics, they have over 800million active users, more than 50% of Facebook’s active users log on to Facebook in any given day and an average user has 130 friends.
  • 9. Part I – Introduction Facebook statistic also shows that there are more than 900 million objects that people interact with like pages, groups, events and community pages. And average user is connected to 80 community pages, groups and events. So are still thinking that your customers aren’t using Facebook? Facebook and my business There are a ton of good reasons for businesses to participate in and maintain a presence on Facebook. Here are a few examples: - Get found by people who are searching for your products or services - Connect and engage with current and potential customers
  • 10. Part I – Introduction - Create a community around your business - Generate leads for your business My intention here is to show you how to use Facebook to achieve business goals.
  • 11. Part II – Setting up your account
  • 12. Part II – Setting up your account Profile vs. Page On Facebook idea is simple, Profiles are meant for people, and Pages for businesses. To fully engage and leverage “REMEMBER, Facebook’s features, you should create a personal profile. DO NOT CREATE A Remember, do not create a personal profile for your PERSONAL Business. Business should have Pages. PROFILE FOR YOUR BUSINESS, Facebook has been working on tools specifically for BUSINESS businesses; they are not available for profile pages. SHOULD HAVE PAGES”
  • 13. Part II – Setting up your account There are a few key differences between Business Pages and Personal Profiles: - Pages allow you to designate multiple administrators, so you can designate more than one person to help manage the account. In addition, if one of your administrators leaves the company, you can still have control over the Page. - Pages are, by default, public, and are starting to rank in Facebook and public search results. - Pages are split into different categories. It is very helpful when you get listed in more relevant search results - Personal profiles have friends, which require mutual acceptance, whereas anyone can become a fan of your Page without needing administrator approval.
  • 14. Part II – Setting up your account Basics I listed here a few steps that you have to follow to start on Facebook. Here we go: 1 – Sign up for Facebook. It is free. 2 – Edit your profile. Put some information about you there, and remember your profile name is not your company’s name. 3 – Join Networks. Network is important to connect with people. 4 – Connect with friends. Facebook has a few tools available to help you find your friends.
  • 15. Part II – Setting up your account 5 – Share content and information. Facebook is great for sharing all sorts of information with your network, including text updates, photos, links, videos, and questions. 6 – Use Applications. There are thousands of applications on Facebook that further help you share content and interact with others. Remember that you can edit your private setting, so not everyone will have access to everything that you post.
  • 16. Part III – Facebook helping your business
  • 17. Part III – Facebook helping your business Setting up a business page A Page is similar to a Profile except that it is, by default, “Creating a public, and users can Like and become a “fan” of your Page without first requiring approval from the Page’s Page is administrators. Creating a Page is completely free but will completely require your time to build and maintain. free but will require your Visit this address to get started with your Page creation. http://www.facebook.com/pages/create.php. Make sure time to build that you are logged in. Facebook will then walk you through and maintain” a simple wizard to create your Page.
  • 18. Part III – Facebook helping your business As the administrator, by default, your name and profile will not show up anywhere on your Page. You are the invisible manager. When you post new information or respond to a discussion thread, it will appear to be posted by your company rather than you personally, even though you’ll be logged in as yourself. You can designate multiple administrators as well to help with the maintenance of your Page. In addition to being the administrator of your Page, you will want to become a fan. Click the “Like” button on your Page to become a fan. Once you become a fan, you will be listed among all the other fans on your Page and all the Pages of which you are a fan will show up on your profile, giving your business more visibility to your network.
  • 19. Part III – Facebook helping your business Promoting your page Now that you have built your Page, you need to focus on attracting some fans. Here are a few things you should try: - Create an engaging Page. Use applications like the discussion board and/or YouTube video box to add more interesting and engaging content to your Page. - News Feed. The benefit of creating an engaging page is that every time a fan engages with your page – from becoming a fan to posting a comment to attending an event – that activity is published to their “News Feed” which can be seen by their friends on Facebook.
  • 20. Part III – Facebook helping your business - Let people know. Make sure all your contacts know that your company, now, has a fan page. Invite them to be Fans, post link on your website, email signature, business cards, etc. - Use Facebook Ads for an extra help. Facebook ads allow you to advertise a website or other properties on Facebook, including Pages, Groups, and Events. It is very similar to Google AdWords.
  • 21. Part III – Facebook helping your business Advertising on Facebook Facebook Ads allow you to promote your business, get more fans for your Page, and therefore drive more leads for your sales team. Facebook Ads allow you to advertise a website or content you manage on Facebook (like a Group, Page, or Event). The ad creation and management tools are very similar to the Google AdWords interface. Visit http://www.facebook.com/advertising to get started, follow the instructions to create your ad.
  • 22. Part III – Facebook helping your business Facebook Marketing Facebook provides many business opportunities. Here I suggested a few practices to help you engage with your Fans and attract some others; we call this “Facebook marketing”. - Be interactive, fun and helpful. When people reach your Facebook page, they are looking for some kind of interaction. Don’t disappoint them no one likes an empty page. - Embed YouTube videos on your Facebook page. People should not leave your page to watch your videos.
  • 23. Part III – Facebook helping your business - Create a connection between Facebook and the outside world. Post photos, comments, videos, promotions, etc. - Create contests on Facebook. Contests are a fun and engaging way to encourage participation from fans and even generate new fans. Remember you need to interact with your Fans. - Integrate traditional advertising with Facebook. If you are already advertising on a newspaper, for example, remember to encourage people to sign up on your Facebook Fan page. - Use Facebook to grow your email list, and vice versa. Use your email newsletter to boost awareness of your Facebook page. And also use your Facebook fan page to have more people signing up for your email newsletter.
  • 24. Part III – Facebook helping your business - Introduce new products on Facebook first. People who sign up to be fans of your Facebook page are likely your most loyal customers, so give them the advantage of be the first to know. - Integrate social content on your Facebook Page. Incorporate channels like YouTube, Vimeo and SlideShare on your Facebook page, so people can like and/or share. - Like “other businesses” Facebook Pages. Remember that social media is social. Administrators will know that you liked their page so; in return, they might like yours as well.
  • 25. Part III – Facebook helping your business Measuring and analyzing your Facebook relevance Measuring results is a key part of any marketing strategy, and Facebook is no different. Facebook Insights provides Facebook Page administrators with analytics data about Page visits and engagement. Remember that a key metric to note is the percent change of active users. Increasing your number of active users can help drive traffic and leads to your business.
  • 26. Part IV – Conclusion Conclusion Hopefully after reading this eBook, you should have a foundation to start using Facebook for business. If you feel that some professional help is needed, contact us, visit our website (www.onfireco.com) or email us with your question and needs at jean@onfireco.com. Remember that Facebook is constantly changing, adding features, and growing the community, you need to spend some time and effort on it in order to achieve your business goals. So get started and don’t be afraid to try new things not mentioned here! Thank you.