TeleSign’s Findings on the Future of Digital Identity Guillaume Bourcy, Data Growth and Strategy at TeleSign COVID-19, A sign of What’s to Come: Accelerated Digital Transformation brings vulnerabilities, even with basic mitigation practice. How Fraud is Endemic: Shifting from offline to online increases the need to establish trusted digital identities in real-time. Today weaknesses, myth and reality of current solutions: Evolving government regulations have a serious impact on global industries. Mitigating friction, while adhering to regulation and enhanced security processes, can be challenging. Rising need for Ubiquity: A single, reliable partner to enable engagement and provide security insights.

1. The Future of Digital
Identity
May 2021
Guillaume Bourcy

2. 2020

3. A Sign of What’s to Come
Shifting from offline to online to establish trusted digital identities in real-time
Digitization of customer
interactions accelerated
3-4 years*
Global eCommerce
transactions increased
by 20%**
Fraud attacks use a combination
of human and bot, with more
than 40% now human-driven***

4. Fraud is Endemic
Accelerated Digital Transformation brings vulnerabilities, even with basic mitigation practices
Up to 5 billion mobile
internet users by 2025
GSMA
Mobile app usage
grew 40% YoY in
Q22020, with 35B
mobile app downloads
AppAnnie
Services like PayPal
saw 22% YoY growth
in Q32020
statisa.com
80% of breaches were
caused by stolen or
brute-forced
credentials.
Verizon Business
Scams increased by
400% over the month
of March 2020, making
COVID-19 the largest-
ever security threat.
ReedSmith
5B
mobile internet users
40%
usage growth
22%
YoY growth
80%
of breaches
400%
increase in scams

5. Today’s Weaknesses
Regulatory
Framework
End User Profile
& Market
Fragmentation
Lack of
Identity Data
Cyberfraud, Trust
& Safety Issues
Technology
& Operations
Preventing Fraud
vs. Conversion

6. The Myth of Today’s Solution
User Experience
Security
Accept Fraud Reject Legit
Transactions
Costly Fraud
Strategy
Poor CX

7. Today’s Disparate Defense Process

8. Actionable Intelligence
A single, reliable partner to enable engagement and provide insights
UBIQUITY

9. Ideal Solution
Provide the most secure and seamless end-user experience in real-time
De-risk Business Enable Growth Increase Conversion Reduce Costs

10. Thank You !