1. The document discusses various information systems and web-based architectures, including intranets, extranets, the internet, corporate portals, e-commerce systems, and enterprise web. 2. It defines these terms and explores how organizations can use different systems for workgroup activities, controlled access to information, and business transactions. 3. The management of information systems is also covered, explaining why organizations manage IS and who within the organization typically oversees these functions.

1. Prepared by: Jan Wong I.T: CONCEPTS ManagementInformation Systemsin Organizations & MANAGEMENT

2. The Learning Outcomes At the end of this session you should be able to: The various information systems & their evaluation DESCRIBE Information Infrastructure and Architecture DISCUSS

3. What is a… WEB BASED SYSTEM? “Applications or services that are resident on a server that is accessible using a Web Browser.”

4. ON A SERVER… YOU CAN HAVE A… SOFTWARE / APPLICATION / SERVICE IN OTHER WORDS… ANYWHERE AROUND THE WORLD!

5. AND ACCESS THEM THROUGH WEB BROWSERS

6. TYPES OF WEB BASED SYSTEMS / ARCHITECTURE 7

8. Uses of a set of protocols called TCP/IP(Transmission Control Protocol/Internet Protocol)#1 Getting to understand… INTERNET “A worldwide system of computer networks — a network of networks”

10. Intranets are used for:

11. Work-group activities

12. Distributed sharing of projects within the enterprise

13. Controlled access to company financial documents

14. Use of knowledge management, research materials, online training, and other information that requires distribution within the enterprise#2 Getting to understand… INTRANET “The use of Web technologies to create a private network, usually within one enterprise”

16. Also employed by two or more enterprises (suppliers & buyers) to share information in a controlled fashion

17. a major role in the development of B2B electronic commerce and Supply Chain systems#3 Getting to understand… EXTRANET “A larger virtual network that allows remote users (such as business partners or mobile employees) to securely connect over the Internetto the enterprise’s main intranet”

19. Intranets and Extranets are usually combined with and accessed via a corporate portal

20. Used to personalize information for individual customers and for employeesCORPORATE PORTALS “Websites that provide the gateway to corporate information from a single point of access”

22. B2C (Business to Consumer)

23. B2B (Business to Business)

24. B2E (Business to Employee)

25. Some of the major components:

26. Electronic storefronts

27. Electronic markets

28. Electronic ExchangesE-COMMERCE SYSTEMS “Web-based systems that enable business transactions to be conducted seamlessly 24/7”

30. Common features and functions:

31. E-catalog

32. Shopping cart

33. Checkout mechanism

34. Payment processing feature

35. Back office order fulfillment system#5.1 Getting to understand… ELECTRONIC STOREFRONTS “Using the electronic storefront, an e-business can display and/or sell its products equivalent to a physical store.”

37. Private marketplaces:

38. Resides in one company, where there is either one seller and many buyers, or one buyer and many sellers#5.2 Getting to understand… ELECTRONIC MARKETS “A web-based network of interactions and relationships over which information, products, services, and payments are exchanged.”

41. As this wireless environment expands, apervasive computing environmentwill develop, employed by mobile employees and others, will change the way business is transacted#6 Getting to understand… MOBILE COMMERCE “Commerce (buying and selling of goods and services) in a wireless environment, such as through wireless devices like cellular telephones and PDAs.”

43. The result is an environment that spans the entire enterprise

44. Look at: Microsoft, Google, IBM, SAP, Oracle and more!#7 Getting to understand… ENTERPRISE WEB “An open environment for managing and delivering Web applications by combining services from different vendors in a technology layer that spans rival platforms and business systems, creating a foundation for building applications at a lower cost.”

45. Managing Information Systems Why do organizations want to manage I.S.? I.S. have enormous strategic value Processes can’t function when the I.S. is down Life Cycle Costs (acquisition, operation, security, and maintenance) Therefore: The planning, organizing, implementing, operating, and controlling of the infrastructures and the organization’s portfolio of applications must be done with great skill

46. Managing Information Systems Who manages the I.S.? The information systems department(ISD), which is a corporate entity Initiating and designing strategic I.S. Incorporating various technologies into the business Managing all system integration Educating, training and supporting users The end users, who are scattered throughout the organization The users that will be updating data

47. THINGS TO TAKE NOTE Understand what is a Web Based System - How is it different from traditional systems? Know the various types of Web Based Systems and Architecture Understand the differences and implementation for various Web Based Systems and Architecture Know the importance of Information Systems and how is it managed

48. I.T. CONCEPTS & MANAGEMENT

49. IT’S TIME FOR SOME DISCUSSIONS! Define: the Intranet, Extranet and Internet What are they used for? Examples? Explain the roles of: Corporate Portals, E-Commerce (E-Storefront, E-Market, E-Exchange) Enterprise Web Who / What are Knowledge Workers?

50. IT’S TIME FOR SOME DISCUSSIONS! M-Commerce is said to surpass E-Commerce. Which industries will be most affected by M-Commerce? Why? Why is there a shift from client-server (intranet / extranet) computing to Web-based computing?

51. Coming soon… next class NETWORK ManagementInformation Systemsin Organizations COMPUTING What are networks? How do networks work? Real life applications!

52. Quick Chapter Revision Internet Intranet Extranet Corporate Portals E-Commerce Systems E-Storefronts E-Marketplace E-Exchange Mobile Commerce Enterprise Web

53. IT’S TIME FOR SOME IN-CLASS ACTIVITIES! Break yourselves into groups of 5 – 6 members Select an industry to start your small business in Assume that your business wants to become an e-business Which web-based architecture / system would you use? Why? Present it to the class (5 minutes)