Cloud computing is changing the way we work and the way we engage with our customer. Virtually every organization is now exploring their potential for cloud computing, searching for a higher agility, scalability and even new business opportunities.
With the help of cloud computing working becomes more socially interactive and unconstrained to location and time. However, many organizations are still struggling to adopt cloud computing to their full advantage, not anticipating the impact it has on the complete organization. Fear and uncertainty, as a result of a lack of a basic understanding of cloud computing often provokes internal resistance to change.
To help corporations overcome these challenges ITpreneurs, together with a review board of industry-leading organizations (including ING Group, Cisco, EMC, HP, IBM and Virtual Clarity) developed the Cloud Certification Program for IT professionals.
3. 3
Cloud computing is changing the way we work and the way we
engage with our customer. Virtually every organization is now
exploring their potential for cloud computing, searching for a higher
agility, scalability and even new business opportunities.
With the help of cloud computing working becomes more socially interactive and
unconstrained to location and time. However, many organizations are still struggling to
adopt cloud computing to their full advantage, not anticipating the impact it has on the
complete organization. Fear and uncertainty, as a result of a lack of a basic understanding
of cloud computing often provokes internal resistance to change.
To help corporations overcome these challenges ITpreneurs, together with a review
board of industry-leading organizations (including ING Group, Cisco, EMC, HP, IBM and
Virtual Clarity) developed the Cloud Certification Program for IT professionals.
Vendor-neutral training solutions by ITpreneurs
For IT professionals who want to better understand virtualization and cloud computing
concepts, ITpreneurs offers seven new courses, across three delivery methods, supported
by two certification exams. The courses prepare a professional to leverage the new
possibilities provided by virtualization and cloud computing.
ITpreneurs offers vendor-neutral training possibilities for the core concepts behind
virtualization and cloud computing. In addition, after successful completion of the
optional certification exam, participants will receive an exam certificate - visit
www.cloudcredential.org for more information.
Get your people ready
for cloud computing
4. 4
The ITpreneurs Approach
Our program helps to make the right cloud choices
Before going into the cloud, it’s important to have a principle level understanding of
the key cloud concept and terminology, not biased to any vendor specific solution. This
essential understanding can be seen as a stepping-stone to vendor specific solution
based training, being often much more technical.
Our program enables your people to implement cloud computing
Getting your people up to speed with basic cloud skills is key for a safe and well-managed
implementation of any cloud project. They will better understand the impact on business
processes, governance, and security. Creating awareness of the benefits of cloud
computing will build the roots for acceptance of its adoption.
Our program focuses on the end goal: Real business benefits
A mutual understanding of the business needs and cloud solutions is vital for any
successful cloud implementation. Make sure the IT department aligns with the rest of
the organization to get agreement and commitment on the common goal, business
expectations, and implementation roadmap.
Our program is endorsed by CompTIA and the Cloud Credential Council
The Cloud Credential Council (CCC) is the international industry
representation body mandated to drive alignment and develop
standards for the cloud computing domain.
ITpreneurs is a Platinum member of the CompTIA Authorized Partner
Program and components of the Cloud Certification Program have
been designated as CompTIA Approved Quality Content.
5. 5
Benefits of adopting this training program
Higher success rate of implementing cloud computing•
Prepare your workforce for tomorrow’s workplace •
Internationally certified vendor-neutral material that is taught by certified trainers.•
Recognized quality training materials developed with the most leading experts•
and vendors
Save money with a corporate plan for training•
Overcome resistance to change, by building basic cloud awareness•
Become a smart purchaser of cloud vendor products•
The cloud adoption project life-cycle
To successfully adopt cloud computing, the entire organization should be invovled with
the change process. Typically cloud computing is seen as an IT-only issue. The image
below shows a prototype of a successful project for implementing cloud computing.
Time February 2011October 2010
#ofemployeesinvolved
Cloud
Essentials
Course
Business
Simulation
Sessions
Exam
Exam
Marketing/Awareness
Campaign
Distribute Publication
Project
Lifecycle
Video
Message
CIO/ICTO
Awareness
Campaign
Virtualization
Essentials
Course
Manager’s Workshop/Seminar
6. 6
The cloud
simulation is a
perfect add-on
to foundation
training, aimed at
delivering practical
experience.
Cloud Challenge
gives context
to theory and
delivers a fun,
highly interactive
experience to
anchor the players’
knowledge of cloud
computing and
virtualization. It’s
the first and only
cloud simulation
engine in the world.
Page 20
Business
SimulationThe Cloud
Essentials course and
exam are intended
for all operational
and tactical level IT
professionals who
will see their
process area
affected by the
implementation of
cloud computing,
such as IT support
staff, developers,
architects,
consul-tants,
process managers,
and IT managers.
Page 12
Cloud
Essentials
The Virtualization
Essentials course
and exam are
intended for
technical IT
specialists who
work with, or are
going to work with,
products from
large virtualization
vendors VMware®,
Cisco, Citrix, IBM,
Red Hat, and
Microsoft.
Page 16
Virtualization
Essentials
The awareness
e-learning is
an essential
introduction for
IT and business
executives who
need to get
quick insight into
virtualization and
cloud computing,
their core benefits,
and their impact on
the organization.
Page 8
Virtualization
and Cloud
Awareness
The Cloud Certification Program
8. 8
Virtualization and Cloud Awareness Course - E-Learning
The Virtualization and Cloud Awareness course is a 4-hour,
interactive, online learning experience. This self- paced e-learning
course is ideal to rapidly acquire a basic understanding of the
virtualization and cloud computing concepts. It has been designed
for participants who need a basic awareness of cloud computing
as quick upgrade of their knowledge or as part of a larger program
initiative, as opposed to the more robust Virtualization and Cloud Essentials certification
courses.
Target Audience
The Awareness course will be of interest to:
IT and business executives and staff who•
need an overview of the virtualization and
cloud computing concepts.
Prerequisites
None•
Course Student Material
Online, self-paced instructional material•
available for 90 days.
Learning Objectives
At the end of this course, participants will be
able to:
Understand the common terms and•
definitions of virtualization and cloud
computing and be able to give examples.
Comprehend the technical capabilities•
and business benefits of virtualization
and cloud computing and learn how to
measure those benefits.
Describe the landscape of different types•
of virtualization and understand the
differ- ent types of clouds.
Illustrate how key application features•
can be delivered more easily on virtual
infrastructures.
Explain typical steps that lead to the•
successful adoption of virtualization
technologies.
Understand the similarities and•
differences between cloud computing
and outsourcing.
9. 9
Prerequisites
There are no formal prerequisites; it is•
recommended that participants have
experience in the IT.
DURATION: 4 hours
DELIVERY: E-Learning
LANGUAGES: English
PDUs: 4
10. 10
Cloud Executive Workshop
The Virtualization and Cloud Computing Executive workshop is
designed to help executives understand the changes caused in the
IT landscape by virtualization and cloud computing technologies.
The workshop will cover the technology behind virtualization
and cloud computing and focus on the benefits of adopting the
concepts for an organization. The workshop is the
fastest and most-effective method to ensure that executives are aware of all the benefits
offered by virtualization and cloud computing and also presents a guide to the past,
current, and future of these technologies.
Course Approach
The 4-hour Executive Workshop provides ex-
ecutives with a baseline understanding of the
virtualization and cloud computing concepts.
The workshops are run by expert facilitators
who, through lectures as well as activities, are
able to show what virtualization and cloud
computing can do for an organization. There is
also time reserved to discuss the applicability
of virtualization and cloud computing for the
participants’ organizations.
Target Audience
The Executive Workshop will be of interest to:
IT and business executives who want to•
receive an overview of the concepts and
significance of virtualization and cloud
computing for their organization.
Small and midsized business owners who•
want to understand how virtualization
and cloud computing can help them run
a more agile and successful business.
Learning Objectives
At the end of this course, participants will be
able to:
Understand the common terms and•
definitions of virtualization and cloud
computing and be able to give examples
Understand the technical capabilities and•
business benefits of virtualization and
cloud computing and how to measure
these benefits.
Understand the similarities and differ-•
ences between cloud computing and
outsourcing.
Describe the landscape of different types•
of virtualization and clouds.
Explain typical steps that lead to the•
successful adoption of virtualization
technologies.
Explain and identify the issues associated•
with integrating virtualization and cloud
computing into an organization’s existing
compliance risk and regulatory framework.
Explain the implications on direct costs•
and cost allocations.
11. 11
Prerequisites
There are no formal prerequisites; it is•
recommended that participants have
experience in the IT domain.
Course Student Material
Participants receive a copy of the•
classroom presentation material and
the Student Handbook, which contains
Reference Material.
12. 12
Cloud Essentials Course™ - Classroom
The Cloud Essentials course is a 2-day, interactive, classroom-based
learning experience that provides a balanced curriculum, address-
es the business and technical perspectives of cloud computing,
and explains how to adopt, operate, and govern the cloud. The
course enables participants to successfully complete the associ-
ated CompTIA Cloud Essentials™ exam. Additionally, the course
complements the Virtualization Essentials course, which the participants can take either
before or after completing the Cloud Essentials course.
Course Approach
Scenario-driven learning allows participants
to apply the principles of virtualization
and cloud computing in a realistic setting.
The role-playing activities included in this
course present a real world connection
using situations that occur in everyday life. In
addition, activities including brainstorming
sessions, quizzes, and discussions add to the
interactive nature of this course.
Target Audience
IT specialists•
IT technical services specialists•
(IT, security, infrastructure, services, sys-•
tems test, etc.)•
IT relationship managers•
IT architects•
Consultants•
Business and IT management•
Business process owners•
Analysts•
Risk management employees•
Learning Objectives
At the end of this course, participants will be
able to:
Understand the common terms and•
definitions of cloud computing and give
examples.
Comprehend the characteristics of clouds•
and cloud services from a business
perspective.
Demonstrate how the characteristics of•
cloud computing generate business value.
Understand various types of clouds from•
a technical perspective and provide
examples.
Explain the steps that lead to the success-•
ful adoption of cloud computing services.
Identify the organizational capabilities•
that are relevant for realizing the benefits
of clouds.
Understand the impact and changes•
of cloud computing on IT Service
Management.
Explain and identify the issues associated•
with integrating cloud computing into
an organizations’ existing compliance risk
and regulatory framework.
13. 13
Prerequisites
There are no formal prerequisites; it is•
recommended that participants have
experience in the IT domain.
Course Student Material
Participants receive a copy of the•
classroom presentation material and
the Student Handbook, which contains
Reference Material. In addition, a sample
exam is provided.
About the Examination
The course includes an Exam Preparation•
module, preparing participants to
complete the CompTIA Cloud Essentials™
exam on the second day of the course.
The exam consists of 50 questions, the•
passing score is 720 (on a scale of 900),
and is web-based in the English language.
CERTIFICATE: CompTIA Cloud Essentials™
DURATION: 2 days
DELIVERY: Classroom, Virtual Classroom
LANGUAGES: English
PDUs: 11
14. 14
Cloud Essentials Course™ - E-Learning
The Cloud Essentials course is a 12-hour, interactive, online learning
experience that provides a balanced curriculum, addresses the
business and technical perspectives of cloud computing, and
explains how to adopt, operate, and govern the cloud. The course
enables participants to successfully complete the associated
CompTIA Cloud Essentials™ exam. Additionally, the course
complements the Virtualization Essentials course, which the participants can take either
before or after completing the Cloud Essentials course.
Course Approach
Scenario-driven learning allows participants to
apply the principles of virtualization and cloud
computing in a realistic setting. The role-play-
ing activities included in this course present
a real world connection using situations that
occur in everyday life. In addition, activities
including brainstorming sessions, quizzes, and
discussions add to the interactive nature of this
course.
Target Audience
IT specialists•
IT technical services specialists•
(IT, security, infrastructure, services, sys-
tems test, etc.)
IT relationship managers•
IT architects•
Consultants•
Business and IT management•
Business process owners•
Analysts•
Risk management employees•
Learning Objectives
At the end of this course, participants will be
able to:
Understand the common terms and•
definitions of cloud computing and give
examples.
Comprehend the characteristics of clouds•
and cloud services from a business
perspective.
Demonstrate how the characteristics of•
cloud computing generate business value.
Understand various types of clouds from•
a technical perspective and provide
examples.
Explain the steps that lead to the success-•
ful adoption of cloud computing services.
Identify the organizational capabilities•
that are relevant for realizing the benefits
of clouds.
Understand the impact and changes•
of cloud computing on IT Service
Management.
Explain and identify the issues associated•
with integrating cloud computing into
an organizations’ existing compliance risk
and regulatory framework. Comprehend
how to maintain strategic flexibility
15. 15
Prerequisites
There are no formal prerequisites; it is
recommended that participants have
experience in the IT domain.
Course Student Material
Online, self-paced instructional material•
available for 90 days.
Get Ready For Cloud Computing book•
available as reference material.
About the Examination
The course includes an Exam Preparation•
module, preparing participants to
complete the CompTIA Cloud Essentials™
exam on the second day of the course.
The exam consists of 50 questions, the•
passing score is 720 (on a scale of 900),
and is web-based in the English language.
CERTIFICATE: CompTIA Cloud Essentials™
DURATION: 12 hours
DELIVERY: E-learning
LANGUAGES: English
PDUs: 11
16. 16
Virtualization Essentials Course™ - Classroom
The Virtualization Essentials course is a 2-day, interactive,
classroom-based learning experience that provides a balanced
curriculum, addresses the business and technical perspectives of
virtualization, and explains how to adopt, operate, and govern the
cloud. The course enables participants to successfully complete the
associated Virtualization Essentials exam. Additionally, the course
complements the Cloud Essentials course, which the participants can take either before
or after completing the Virtualization Essentials course.
Course Approach
Scenario-driven learning allows participants
to apply the principles of virtualization
and cloud computing in a realistic setting.
The role-playing activities included in this
course present a real world connection
using situations that occur in everyday life. In
addition, activities including brainstorming
sessions, quizzes, and discussions add to the
interactive nature of this course.
Target Audience
IT specialists•
IT technical services specialists (IT, security,•
infrastructure, services, systems test, etc.)
IT architects•
Business process owners•
Analysts•
Consultants•
Risk management employees.•
Learning Objectives
At the end of this course, participants will be
able to:
Understand the technical capabilities and•
operating model for virtual infrastructures.
Comprehend how business benefits can be•
described and measured.
Understand the implications on direct costs•
and cost allocations.
Explain relevant barriers to adoption and•
success with virtualization and mitigation
strategies.
Comprehend the technical approaches,•
components, capabilities, and techniques of
virtualization technologies.
Explain typical steps that lead to the•
successful adoption of virtualization
technologies.
Understand the impact and changes of•
virtualization on IT Service Management.
Identify the issues associated with integrating•
virtualization into an organization’s
existing compliance risk and regulatory
framework.:
17. 17
Prerequisites
There are no formal prerequisites; it is•
recommended that participants have
experience in the IT domain.
Course Student Material
Participants receive a copy of the•
classroom presentation material and
the Student Handbook, which contains
Reference Material. In addition, a
Virtualization Essentials Sample Exam is
provided.
About the Examination
The course includes an Exam Preparation•
module, preparing participants to
complete the Virtualization Essentials
exam on the second day of the course.
The exam is in closed-book format, with•
40 multiple-choice questions. The passing
score is 65% (26 out of 40 questions) and
the exam lasts for 60 minutes.
CERTIFICATE: Virtualization Essentials Professional (VEP)
DURATION: 2 days
DELIVERY: Classroom, Virtual Classroom
LANGUAGES: English
PDUs: 14
18. 18
Virtualization Essentials Course™ - E-Learning
The Virtualization Essentials Online course is a 12-hour, interactive,
online learning experience that provides a balanced curriculum,
addresses the business and technical perspectives of virtualization,
and explains how to adopt, operate, and govern the cloud.
The course enables participants to successfully complete the
associated Virtualization Essentials exam. Additionally, the course
complements the Cloud Essentials course, which the participants can take either before
or after completing the Virtualization Essentials course.
Course Approach
Scenario-driven learning allows participants
to apply the principles of virtualization
and cloud computing in a realistic setting.
The role-playing activities included in this
course present a real world connection
using situations that occur in everyday life. In
addition, activities including brainstorming
sessions, quizzes, and discussions add to the
interactive nature of this course.
Target Audience
IT specialists•
IT technical services specialists (IT, security,•
infrastructure, services, systems test, etc.)
IT architects Business process owners•
Analysts•
Consultants•
Risk management employees•
Learning Objectives
At the end of this course, participants will be
able to:
Understand the technical capabilities and•
operating model for virtual infrastructures.
Comprehend how business benefits can•
be described and measured.
Understand the implications on direct•
costs and cost allocations.
Explain relevant barriers to adoption and•
success with virtualization and mitigation
strategies.
Comprehend the technical approaches,•
components, capabilities, and techniques
of virtualization technologies.
Explain typical steps that lead to the•
successful adoption of virtualization
technologies.
Understand the impact and changes of•
virtualization on IT Service Management.
Identify the issues associated with•
integrating virtualization into an
organization’s existing compliance risk and
regulatory framework.:
19. 19
Prerequisites
There are no formal prerequisites; it is•
recommended that participants have
experience in the IT domain.
Course Student Material
Online, self-paced instructional material•
available for 90 days.
Get Ready For Cloud Computing book•
available as reference material.
About the Examination
The course includes an Exam Preparation•
module, preparing participants to
complete the Virtualization Essentials
exam on the second day of the course.
The exam is in closed-book format, with•
40 multiple-choice questions. The passing
score is 65% (26 out of 40 questions) and
the exam lasts for 60 minutes.
CERTIFICATE: Virtualization Essentials Professional (VEP)
DURATION: 12 hours
DELIVERY: E-learning
LANGUAGES: English
PDUs: 12
20. 20
Business Simulation
Cloud Challenge is an online, single player
business simulation game. During the
2-hour game participants will experience
the business changes caused by cloud computing and virtualization. Game play involves
interacting with business partners and stakeholders from IT and other departments,
and making strategic choices on cloud computing techniques that have an impact
throughout the business. The game consists of multiple scenarios, each focusing on
different topics from the cloud computing and virtualization courses.
Course Approach
Taking place in a fictional enterprise, the Cloud
Challenge game gives insight into the application
of cloud computing and virtualization in real-
world scenarios. The game gives context to the
subject matter and delivers a fun, highly interactive
experience to anchor the players’ knowledge of
cloud computing and virtualization.
Audience
IT support staff•
IT consultants•
Business managers•
Business analysts•
Small and midsized business owners•
Specialist (IT, security, infrastructure,•
services, systems, test, etc.)•
Business process owners•
IT developers•
Service providers•
System integrators•
Architects•
Consultants•
IT management•
Learning Objectives
At the end of this course, participants will be
able to:
Understand the relationships and•
differences between virtualization and
cloud computing.
Comprehend the characteristics of clouds•
and cloud services from a business
perspective.
Demonstrate how the characteristics of•
cloud computing and virtualization lead to
business value.
Explain the steps that lead to the•
successful adoption of cloud computing
and virtualization services.
Identify the organizational capabilities that•
are relevant for realizing cloud benefits.
Understand the impact and changes•
of cloud computing on IT service
management.
Explain and identify the issues associated•
with integrating cloud computing into an
organization’s existing compliance risk and
regulatory framework.
Comprehend how to maintain strategic•
flexibility.
21. 21
Course Organizational Logistics
Computer (Pentium IV, Internet Explorer 8,•
cookies enabled, Macromedia Flash Player
10, speakers or a headset, and 1024X768
pixel resolution)
Broadband Internet connection•
Prerequisites
The game is intended to be played after•
participants have finished both the
Virtualization and Cloud Essentials
courses (e-learning or classroom).
Course Student Material
Online game•
DURATION: 2 hours
DELIVERY: Web based
LANGUAGES: English
PDUs: 4
22. About ITpreneurs
ITpreneurs is the leading content and instructor provider for IT best practices training
and workshops. Through a global network of partners, we offer the most comprehensive
portfolio of training courseware, exam materials, e-learning, business simulations and
blended courses for ITIL®, PRINCE2, Cloud Computing, TIPA, ISO/IEC 20000, ISO/IEC27001
and COBIT®.
ITpreneurs develops highly innovative and advanced training and implementation
solutions designed to help organizations successfully implement IT best practice
frameworks. ITpreneurs relies on unique industry knowledge, innovation of delivery
media, creative design, and enhanced user experience to develop breakthrough
solutions. Our success can be attributed to a constant drive to raise the bar on quality in
the markets that we serve.
About the Cloud Credential Council
The Cloud Credential Council (CCC) is the international industry representation body
mandated to drive alignment and develop standards for cloud computing domain that
is important for organizational and individual training and certification. The Council is
independent and vendor neutral, with membership that includes user organizations,
vendors, professional associations and international certification bodies from across the
world. For more information on the CCC, visit http://www.cloudcredential.org/
About CompTIA
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit
trade association advancing the global interests of IT professionals and companies,
CompTIA is the recognized authority for IT education and credentials and the primary
advocate for IT businesses and workers. Through its foundation, CompTIA also enables
disadvantaged populations to gain the skills they need for employment in the IT
industry. CompTIA’s vision of the IT landscape is shaped by more than 25 years of global
perspective and more than 2,000 members and 1,000 business partners. For more
information, visit www.comptia.org.