This presentation covers the four areas of quality, the history fo quality concepts, evolution of quality emphasis, quality values, market driven quality and how to implement.
7. Quality Values Achievement Workmanship Appropriate Technology Service Productivity Efficiency Control Pioneering Progress Community Self Actualization People Processes Outcomes Consequences
13. This work is licensed under the Creative Commons Attribution license. You may distribute, remix, tweak, and build upon this work, even commercially, as long as you credit me for the original creation as Paul Schumann, Glocal Vantage Inc, www.glocalvantage.com.