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ANSWERING THE EMPLOYABILITY AGENDA: 
MULTI‐PROFESSIONAL COLLABORATION IN AN 
        ERA OF MULTILITERACIES
     KAYE TOWLSON AND JASON EYRE
Multi‐professional collaboration in an 
        era of multiliteracies.
• Demonstrate multiliteracies are within the 
  employability agenda
• Seek to define the range of multiliteracies 
• Map these on to the library and learning 
  teaching activities at DMU.
• Enabled by multi‐professional collaboration
Context
• Current drive for employability (Browne Review 2010) 
  demands a wide breadth of skills involving 
  multiliteracies  beyond those of traditional information 
  literacy. 

• Requires a multi‐professional approach

• Employability skills CBI/UUK report (2009) feature 
  highly on the map of skills fostered and taught by 
  Librarians and Learner Developers at DMU

• These skills are echoed by multilieracies specified in 
  the LLIDA framework of frameworks (2009)
Multiliteracy
“Traditionally, literacy has centred on language only, with the 
emphasis on reading and writing. The concept ‘literacy’ assumes 
that language is stable with established, enduring rules, and with 
a single notion about the correct usage of language. 

 Multiliteracy, in contrast, acknowledges three important 
aspects that influence our thinking about literacies: the need to 
recognise multiple lifeworlds and language forms as well as 
cultural and linguistic diversity; the escalating use of technology, 
the multiplicity and multimodality of communication channels 
and the strong presence of multimedia texts; and the need for 
critical literacy”
                                                 (Pillay 2010, p. 771)
CBI/UUK (2009) 
 Skill                                   Librarian                            Learning Developer
Self management

Teamworking


Business/Customer awareness


Problem solving


Communication and literacy


Application of numeracy * 


Application of Information * * 
Technology                          
Identified underpinning attributes 
of positive attitude and 
entrepreneurship / enterprise:

* The Maths Learning Centre (MLC) is also part of the Directorate
* * The Centre for Enhanced Learning through Technology (CELT) is also part of the Directorate
LLIDA (2009)
Skill                                 Librarian                               Learner Developer

Learning to Learn: metacognition

Academic practice, study skills

Information literacy

Communication and collaboration 
skills
Media literacy

ICT/digital computer  literacy **

Employability

Citizenship




* * The Centre for Enhanced Learning through Technology (CELT) is also part of the Directorate
Multi literacies 
multi agent input
Development and operation of a collaborative service 
 between Librarians and Learner Developers at DMU

• Fruitful collaboration
• Work together: all part of learning continuum  
  or learning journey
• Developing collaborative infra‐structure: 
  respond to current issues: ie. employability
• In curriculum
• Extra and co curricula:
• Together, co‐ordinated, synergy
Forms of engagement for multiliteracies development 
        offered by this collaborative service.

•   Publications: co‐ordinated...
•   E‐induction: transition transferability
•   HEAT tool kit
•   Lib guides
•   lunchtime, twilight workshops
•   Promo weeks
•   Employability week
•   Peer mentoring employability developments
Themed week : employability
Company information ‐ learn about prospective employers
     Researching the company or service provider prior to your application is critical in informing your decisions and content of your application. This workshop will 
     guide your research in finding out about a company or service provider, including news, finance, corporate culture and image.
CV, letter writing and email etiquette
     This workshop will focus on the expected conventions of written communication with your prospective employers. There will be opportunities to critique 
     examples as well as learn the 'do's and don'ts' to ensure a professional application.
Effective self management in the workplace
     Most jobs include team work and good personal organisation and, as such, employers will be looking for these skills as part of the application process. In this 
     workshop you will be provided with an opportunity to identify what makes effective team work, what kind of team player you are, and practical ideas and 
     strategies for using time more effectively to achieve better outputs.
Reflection for personal and professional development
     A common criticism of application forms is the lack of contextualising of your skills, experience and qualities to that of the role you are applying for. This 
     workshop provides opportunities for you to reflect, identify evidence, and effectively present yourself in your application.
Self promotion and promotion of ideas in presentations
     This workshop will focus on presentation skills which may be required either as a ‘pitch’, or presentation of a topic as part of the recruitment process.
Using social media to develop an online profile 
     Social media is a powerful tool for promoting yourself to companies and organisations. With a wealth of applications to choose from (Facebook, LinkedIn, 
     Twitter, blogs and wikis) how do you know which is the most appropriate for you? This workshop gives an overview of some of the tools available and how you 
     can use them to present yourself with a professional edge. 
Verbal reasoning skills for psychometric testing 
     This workshop will be of interest to students applying to graduate training schemes. Psychometric testing is often an early requirement of the recruitment 
     process. This workshop will focus on the development of skills to support the verbal reasoning element of the psychometric tests. There will also be a ‘hands 
     on’ opportunity to have a go at sample tests.
Writing a ‘polished’ personal statement 
     The further information section of your application form is key to communicating who you are and why the employer should consider you for the role. This 
     workshop will focus on the structure and content of your personal statement, together with tips and strategies for producing a ‘polished’ application.
Work Experience Opportunities at DMU: Frontrunners, Fuse Mentoring and DSU Volunteering
      A key element of your application for a job will be profiling your experience that relates to the position. Looking for opportunities to gain practical work 
     experience? An open panel discussion outlining opportunities available at DMU will provide an overview of the potential benefits and pitfalls of getting 
     involved.
Transferability of core employability skills from Higher 
          Education environment to work.

• Identity: different between student / 
  employee ‐ including vocational programmes
  – Self‐ perceived identity, identity as perceived by 
    others,  aspirational identity


• Mental framework: to enable transferability

• Offering employability context and parallels
Making it clear: evidencing graduate 
                 employability skills 
•   Graduate skills licence: simple but complex
•   HEAR
•   Employability module? Authentic context 
    (Secker and Coonan 2011)
•   Resource issues: staff‐time, curriculum time, £
•   Value/ validation
•   Promotion and participation: will students and 
    employers see the value
•   Voluntary vs mandatory
•   Value for money in £9k fee era
Benefits of multi‐agency

• Studies reveal multi‐literacies required for 
  employability and citizenship in a digital age
• Mutual and distinct points of expertise
• Multiple‐routes to student
• Flexibility
• Reinforces transferability
Emerging Issues?
• When does multi‐agency become one?
• Established partnerships, agreed terrain and 
  trust.
• How to get students to draw the multi‐skills 
  together?
• Student focus ‐ shared ownership?
Bibliography
Beetham, H., McGill, L. And Littlejohn, A. (2009) Thriving in the 21st century: learning literacies for 
     the digital age (LliDA project) [WWW], Glasgow, Glasgow Caledonian University.  Available 
     from: http://www.academy.gcal.ac.uk/llida/LLiDAReportJune2009.pdf [Accessed 27/6/11].
Browne, J. (2010). Securing a sustainable future for higher education [WWW] Available from 
     http://www.delni.gov.uk/index/publications/pubs‐higher‐education/browne‐report‐student‐
     fees.htm [Accessed 12/10/11] 
CBI/UUK (2009) Future Fit: preparing graduates for the world of work [WWW] Available from: 
     http://educationandskills.cbi.org.uk/uploaded/HRE_091_Future%20Fit%20AW.pdf
     [Accessed 12/10/11].
Pillai, M. (2010) Locating Learning Development in a University Library: Promoting Effective 
     Academic Help Seeking. New Review of Academic Librarianship,  16 (2), p121 – 144
Pillay, A. (2010) Embracing multiliteracies for teaching and learning in higher education. South 
     African Journal of Higher Education 24(5), pp. 771‐781
Secker, J. and Coonan, E. (2011) A new curriculum for information literacy, executive summary 
     [WWW] Available from: http://ccfil.pbworks.com/f/ANCIL_final.pdf [Accessed 12/10/11]
Towlson, K. and Pillai, M. (2008) Librarians and learning developers working together at De 
     Montfort University Library, SCONUL Focus (44), pp23 ‐ 25

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Towlson & Eyre - Answering the employability agenda: multi-professional collaboration in an era of multiliteracies

  • 1. ANSWERING THE EMPLOYABILITY AGENDA:  MULTI‐PROFESSIONAL COLLABORATION IN AN  ERA OF MULTILITERACIES KAYE TOWLSON AND JASON EYRE
  • 2. Multi‐professional collaboration in an  era of multiliteracies. • Demonstrate multiliteracies are within the  employability agenda • Seek to define the range of multiliteracies  • Map these on to the library and learning  teaching activities at DMU. • Enabled by multi‐professional collaboration
  • 3. Context • Current drive for employability (Browne Review 2010)  demands a wide breadth of skills involving  multiliteracies  beyond those of traditional information  literacy.  • Requires a multi‐professional approach • Employability skills CBI/UUK report (2009) feature  highly on the map of skills fostered and taught by  Librarians and Learner Developers at DMU • These skills are echoed by multilieracies specified in  the LLIDA framework of frameworks (2009)
  • 5. CBI/UUK (2009)  Skill Librarian Learning Developer Self management Teamworking Business/Customer awareness Problem solving Communication and literacy Application of numeracy *  Application of Information * *  Technology                           Identified underpinning attributes  of positive attitude and  entrepreneurship / enterprise: * The Maths Learning Centre (MLC) is also part of the Directorate * * The Centre for Enhanced Learning through Technology (CELT) is also part of the Directorate
  • 6. LLIDA (2009) Skill Librarian Learner Developer Learning to Learn: metacognition Academic practice, study skills Information literacy Communication and collaboration  skills Media literacy ICT/digital computer  literacy ** Employability Citizenship * * The Centre for Enhanced Learning through Technology (CELT) is also part of the Directorate
  • 8. Development and operation of a collaborative service  between Librarians and Learner Developers at DMU • Fruitful collaboration • Work together: all part of learning continuum   or learning journey • Developing collaborative infra‐structure:  respond to current issues: ie. employability • In curriculum • Extra and co curricula: • Together, co‐ordinated, synergy
  • 9. Forms of engagement for multiliteracies development  offered by this collaborative service. • Publications: co‐ordinated... • E‐induction: transition transferability • HEAT tool kit • Lib guides • lunchtime, twilight workshops • Promo weeks • Employability week • Peer mentoring employability developments
  • 10. Themed week : employability Company information ‐ learn about prospective employers Researching the company or service provider prior to your application is critical in informing your decisions and content of your application. This workshop will  guide your research in finding out about a company or service provider, including news, finance, corporate culture and image. CV, letter writing and email etiquette This workshop will focus on the expected conventions of written communication with your prospective employers. There will be opportunities to critique  examples as well as learn the 'do's and don'ts' to ensure a professional application. Effective self management in the workplace Most jobs include team work and good personal organisation and, as such, employers will be looking for these skills as part of the application process. In this  workshop you will be provided with an opportunity to identify what makes effective team work, what kind of team player you are, and practical ideas and  strategies for using time more effectively to achieve better outputs. Reflection for personal and professional development A common criticism of application forms is the lack of contextualising of your skills, experience and qualities to that of the role you are applying for. This  workshop provides opportunities for you to reflect, identify evidence, and effectively present yourself in your application. Self promotion and promotion of ideas in presentations This workshop will focus on presentation skills which may be required either as a ‘pitch’, or presentation of a topic as part of the recruitment process. Using social media to develop an online profile  Social media is a powerful tool for promoting yourself to companies and organisations. With a wealth of applications to choose from (Facebook, LinkedIn,  Twitter, blogs and wikis) how do you know which is the most appropriate for you? This workshop gives an overview of some of the tools available and how you  can use them to present yourself with a professional edge.  Verbal reasoning skills for psychometric testing  This workshop will be of interest to students applying to graduate training schemes. Psychometric testing is often an early requirement of the recruitment  process. This workshop will focus on the development of skills to support the verbal reasoning element of the psychometric tests. There will also be a ‘hands  on’ opportunity to have a go at sample tests. Writing a ‘polished’ personal statement  The further information section of your application form is key to communicating who you are and why the employer should consider you for the role. This  workshop will focus on the structure and content of your personal statement, together with tips and strategies for producing a ‘polished’ application. Work Experience Opportunities at DMU: Frontrunners, Fuse Mentoring and DSU Volunteering A key element of your application for a job will be profiling your experience that relates to the position. Looking for opportunities to gain practical work  experience? An open panel discussion outlining opportunities available at DMU will provide an overview of the potential benefits and pitfalls of getting  involved.
  • 11. Transferability of core employability skills from Higher  Education environment to work. • Identity: different between student /  employee ‐ including vocational programmes – Self‐ perceived identity, identity as perceived by  others,  aspirational identity • Mental framework: to enable transferability • Offering employability context and parallels
  • 12. Making it clear: evidencing graduate  employability skills  • Graduate skills licence: simple but complex • HEAR • Employability module? Authentic context  (Secker and Coonan 2011) • Resource issues: staff‐time, curriculum time, £ • Value/ validation • Promotion and participation: will students and  employers see the value • Voluntary vs mandatory • Value for money in £9k fee era
  • 13. Benefits of multi‐agency • Studies reveal multi‐literacies required for  employability and citizenship in a digital age • Mutual and distinct points of expertise • Multiple‐routes to student • Flexibility • Reinforces transferability
  • 14. Emerging Issues? • When does multi‐agency become one? • Established partnerships, agreed terrain and  trust. • How to get students to draw the multi‐skills  together? • Student focus ‐ shared ownership?
  • 15. Bibliography Beetham, H., McGill, L. And Littlejohn, A. (2009) Thriving in the 21st century: learning literacies for  the digital age (LliDA project) [WWW], Glasgow, Glasgow Caledonian University.  Available  from: http://www.academy.gcal.ac.uk/llida/LLiDAReportJune2009.pdf [Accessed 27/6/11]. Browne, J. (2010). Securing a sustainable future for higher education [WWW] Available from  http://www.delni.gov.uk/index/publications/pubs‐higher‐education/browne‐report‐student‐ fees.htm [Accessed 12/10/11]  CBI/UUK (2009) Future Fit: preparing graduates for the world of work [WWW] Available from:  http://educationandskills.cbi.org.uk/uploaded/HRE_091_Future%20Fit%20AW.pdf [Accessed 12/10/11]. Pillai, M. (2010) Locating Learning Development in a University Library: Promoting Effective  Academic Help Seeking. New Review of Academic Librarianship,  16 (2), p121 – 144 Pillay, A. (2010) Embracing multiliteracies for teaching and learning in higher education. South  African Journal of Higher Education 24(5), pp. 771‐781 Secker, J. and Coonan, E. (2011) A new curriculum for information literacy, executive summary  [WWW] Available from: http://ccfil.pbworks.com/f/ANCIL_final.pdf [Accessed 12/10/11] Towlson, K. and Pillai, M. (2008) Librarians and learning developers working together at De  Montfort University Library, SCONUL Focus (44), pp23 ‐ 25