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Semelhante a 10 hegle sarapuu how to avoid disasters
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10 hegle sarapuu how to avoid disasters
- 1. How to avoid disasters? Hegle Sarapuu 22.05.2012 © Trinidad Consulting 2012
- 2. Let’s say ... ...that your team is building a marketing campaign... ...for a nice website with a cool route planning functionality... © Trinidad Consulting
- 3. You worked very hard... You wanted to make it the best campaign ever... You got a reasonable customer! © Trinidad Consulting
- 4. You launched the campaign... ...The first user used this website... ..how they managed to accomplish their goals ... © Trinidad Consulting
- 6. Sounds like a disaster... Even when it looks reasonable and good looking website... © Trinidad Consulting
- 7. More example... This is for future... E-services that are supposed to be widely used by many people ... © Trinidad Consulting
- 9. Well, this happens a lot... We really cannot know the users by heart... We (creators) can not make all decisions on behalf of users. © Trinidad Consulting
- 10. But we can check it before... Let’s do a usability test so we can see what might turn out as a disaster... before it’s too late. © Trinidad Consulting
- 11. Making a usability test is the easiest thing ever... Present your product to couple of users and see how they would act when they use it... © Trinidad Consulting
- 12. You can even show the outcome of the test ... To your customer... To your team... To your boss... © Trinidad Consulting
- 13. Just don’t ask ... ..from the users what they “think”... ...it is so yesterday See it yourself! © Trinidad Consulting
- 14. Thank you! Trinidad Consulting OÜ www.trinidad.ee Hegle Sarapuu +372 515 7792 hegle.sarapuu@trinidad.ee © Trinidad Consulting