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A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering
         Research and Applications       (IJERA) ISSN: 2248-9622 www.ijera.com
                    Vol. 3, Issue 1, January -February 2013, pp.1882-1886

       Application of Ergonomics to the Safety, Health Quality and
                        Productivity in Industry
                A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma
                                      Integral University, Lucknow, India

Abstract—
         The present paper deals with the                                Eye exposure to welding arc
important aspects of concern to every industry i.e.                         light(UV rays)
the safety, health quality and productivity.                             Foreign objects in eyes
Ergonomics is a system concerned with the                                Burns
relationship between the human beings machines                           Noise
and the work environment. The objective is to                 Fig. 1 shows the effect of poor postures on the
obtain an optimum balance between the human                   different parts of human body while Fig. 2 shows
characteristics. Capabilities and limitations with            the nature of injury on the welders.
demands of the task i.e. to fit the task to the
person, This paper relates ergonomics with
quality, productivity, safety, health in modern
industrial setting and discusses ergonomic risks of
injuries, work related limb disorders and work
environment.

Keywords: Ergonomics, safety, health, efficiency,
quality, productivity, work environment.

                I.   INTRODUCTION
         Ergonomic design is the application of
knowledge about human capabilities limitations and
characteristics to the design of machines, tools task,
systems and environment for safe comfortable and                                    Fig.1
effective human use. Ergonomics when effectively
used saving the human (individual) from
musculoskeletal disorder (MSD) effecting the
reputation of employers and social cost to the society.
This paper highlights such problems by:
      Identify and qualifying workplace risk
         factors for MSDs.
      Identifying how these risks relate to
         production strategies and
      Developing an approach to integrating
         ergonomic into a company’s regular
         development work
It has found that low back MSDs were strongly
associated with working trunk postures. Operators
with high exposure operators, similarly high peak
extension velocity increased risk by 3 times [1]

 II.    ERGONOMICS IN WELDING
         Welding includes following musculoskeletal                                 Fig.2
disorder (WMSD) hazards:                                   III. QUALITY PRODUCTIVITY AND SAFETY
     Awkward body postures
     Lifting heavy equipment or materials                     A. Ergonomics and quality
     Static postures for prolonged periods                  There are many theoretical reasons for
     Awkward postures of the wrist                       relationships between quality and ergonomics. First,
Welding introduces some severe ergonomic hazards.         the definitions reveal overlaps. Jurans ―Fitness for
Common hazards found in welding include:                  use‖ is related to the concept of usability. If quality is
              Inhaling metals fumes                      defined quality as ―the ability of a product or a

                                                                                                   1882 | P a g e
A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering
         Research and Applications       (IJERA) ISSN: 2248-9622 www.ijera.com
                    Vol. 3, Issue 1, January -February 2013, pp.1882-1886

service to satisfy the Expectations of the customers‖.
The workforce of the organisation was regarded as
internal customers.
            When this definition of internal customers
is considered, this aspect of Quality becomes close to
the definition of ergonomics. New areas such as
participatory Ergonomics have developed, which
emphasize similarities with the field of quality. The
Quality approach emphasizes both management
support and employee participation, while
Ergonomics has focused the needs of the ergonomics
expert and employee participation.
                                                               In the work place reaching down into tubes and
    B.     Ergonomics, Productivity, and Safety
                                                            bins is a common source of back injuries. Possible
           Manufacturers are moving ahead by
                                                           solutions include a hydraulic tilter as illustrated here
promoting comfortable work areas and ergonomically
designed tools. These results in happy workers, better                                Fig.4
safety, and improved productivity.
Good ergonomics can give rise to hidden gains that        Many companies have experienced the cost savings
are not immediately visible in the productivity           associated with preventing musculoskeletal disorders
statistics. Efforts to improve productivity that result   (MSDs) in the work place. The savings these
in poorer ergonomics may not reach their anticipated      companies have made have been due to their focus on
profits gains.                                            reduced workers' compensation claims, lower
Because of the increasing number of injuries caused       insurance premiums, high employee retention, and
by repetitive motion, excessive force, awkward            possibly avoiding regulatory fines. What some
postures, and the use of tools, ergonomics has            companies haven't realised is that improving
become a critical factor in workplace safety.             ergonomics almost always can improve a company's
                                                          productivity.
Therefore, ergonomics is the science that seeks to
adapt tasks and tools to fit the physiology and                      Any ergonomics intervention must be
psychology of the person. It's a way of looking at the    viewed in light of its effect on productivity, and the
overall system of the design of tasks, tools,             best ergonomics solutions will most often improve
equipment, and workplace layouts, to fit the job to the   productivity. Simply put, reducing unnecessary or
worker, rather than the worker to the job.                awkward postures and exertions almost necessarily
          Injuries from poor ergonomic conditions         reduces the time it takes to complete a given task,
typically involve the bones, muscles, joints, tendons,    thus improving productivity.
and nerves. Even with many of the newly developed                     Body motions, visibility, workload, and
and ergonomically designed hand/power tools, some         other important ergonomic parameters will also affect
chronic or cumulative trauma injuries are still being     the quality of work, and the quality of work product.
caused necessitating redesigning.                         When a task is matched with the ability of the people
                                                          that will perform it, they will make fewer errors and
                                                          produce less waste. Ergonomic design considerations
                                                          have also been found to influence employee
                                                          recruitment and retention.
                                                               C. Improved productivity.
                                                          It is common for ergonomic improvements to
                                                          increase productivity 10 – 15%. In fact, one of the
                                                          more rigorous studies showed a 25% increase in
                                                          output at computer workstations when using
                                                          ergonomic furniture, while concurrently improving
  Equipment such as tote pans or trays is often
                                                          employee well-being. The book on
designed without adequate grips this requires that
                                                          which this summary is based contains an example
stressful pinch grips be used a solution as simple as
                                                          from a printing facility where productivity increased
providing totes with good handles can reduces
                                                          300%, simultaneously with reducing physical
needless exertion
                                                          demands on employees.
                         Fig.3




                                                                                                    1883 | P a g e
A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering
         Research and Applications       (IJERA) ISSN: 2248-9622 www.ijera.com
                    Vol. 3, Issue 1, January -February 2013, pp.1882-1886

                                                        object at all, you may need to stop productive work
                                                        and fetch a step stool or take time to remove an
                                                        obstruction. If the inappropriate height or the long
                                                        reach causes you to work in an awkward posture,[8]




                        Fig.5
     D. Improved efficiency with better working
         posture.
Working in awkward postures can directly reduce
efficiency in three ways that ergonomics can help                                Fig.7
remedy:
      Reduced strength — Think of bending at the            F. Re-designing system time saving at a
waist and reaching out across a large object and                 distribution center
then trying to exert. You have little or no             Fig.8 shows how a standard pallet lift reduced cycle
strength in an outstretched position like this.         time by 14 – 20%,
Consequently it takes you longer to complete a          Plus reduced the load on the spine by 66%
task than it would be if you were working in a           Fig.9 compares lifting a series of eight boxes onto
proper position.                                        the conveyor, first with the pallet on the
      Less accuracy in your motions — Again,
         think
of reaching out across a large object and trying
to do something intricate. You make a lot of
mistakes and it takes a lot longer time, if indeed
you can do it at all.
      Faster fatigue — When you work in an
awkward posture, you tire much more easily,
which slows you down. You end up losing
productivity for that reason[8]
                                                                                 Fig.8
                                                        floor and then with the pallet lift. The only difference
                                                        was the height. The results are superimposed to help
                                                        highlight the differences.
                                                        The horizontal axis of the graph is time and the
                                                        vertical axis is strain on the back (specifically,
                                                        Compression force on the discs in Kg.) Each peak
                                                        represents one lift. Lower the peak and the less area
                                                        in the peak, the less strain on the back. The less
                                                        horizontal distance at the base of each peak,
                                                        the less time needed to complete the task.




                        Fig.6
    E. Improved efficiency with better heights and
         reaches.
Poor heights and reaches can affect productivity in a                          Fig.9
couple of different ways. If you can’t reach an
                                                                                                1884 | P a g e
A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering
         Research and Applications       (IJERA) ISSN: 2248-9622 www.ijera.com
                    Vol. 3, Issue 1, January -February 2013, pp.1882-1886

IV. ERGONOMICS EFFORTS,                                     development of this method. Despite these
ADMINISTRATIVE AND ENGINEERING TO                           shortcomings, tools still offer a standard method of
CONTROL DISORDER                                            analysis for a reasonable assessment of risk.
         There are a numbers of methods of carrying
out risk assessments. One method, known as The              VI. ECONOMY ASPECTS OF BACK INJURIES
Rule of TEN [croner’s health and safety briefing,                     Healthcare has recognized the potential risk
1997], provides an illustrative example of how such         for injuries caused by lifting since the data on this
assessments can be applied to prevent work related          aspect is available from US only.it has been used for
limb disorders.[3]                                          the present example, The National Institute of
                                                            Occupational Safety & Health (NIOSH) tracks the
                                                            economic aspects of back injuries and the associated
                                                            medical, worker compensation and lost time
                                                            associated with them:
                                                            • Back-related injuries cost about $52 billion in
                        Fig.10                                   direct medical and lost time expenses.
Each stage is further sub divided as follows:               • Musculoskeletal Disorders (MSD) result in 16
Target               Evaluate           Negate                   Million lost workdays ($50 billion) per year.
                                                            • 30% of all workers’ compensation claims are
Understanding        Position           Ergonomics
                                                                 related MSD costing $18 billion per year.
Observations         Lay outs           Regulate
                                                            • The average MSD claim is over $18,000.
Consultations        Task cycles        Monitor
                                                            • Carpal Tunnel surgery is now among the most
                     Task frequency Educate
                                                                 frequently performed procedures in the US —
                     Task rotations     Encourage
                                                                 average cost
                     Rest and           Involve
                     recovery           Respond             $50,000 per wrist. Sources: US Bureau of Labor
                                                            Statistics & NIOSH the untapped potential for
                     Work
                                                            ergonomics       in    healthcare     is    addressing
                     organisation
                                                            musculoskeletal disorders (MSD) that affect activities
                     Suitability of
                                                            beyond      patient    transport.    Improperly     or
                     employees
                                                            inappropriately adjusted and configured workplaces
 V. QUANTIFICATION OF ERGONOMIC RISK                        contribute
CONDITIONS                                                  to MSDs such as those associated with computer use
                                                            (e.g. carpal tunnel syndrome) and constrained
          Once the presence of risk factors is              postures (neck, shoulder, leg and back problems).
established, the degree of risk associated with those       Ergonomics can reduce the incidence and costs
factors is evaluated. This is done through the              associated with these health and safety issues.
application of analytical ergonomic tools and the
utilization of specific guidelines.                                 VII. THE WORK ENVIRONMENT
                                                                              INTERACTIONS
Ergonomic Analytical Tools
                                                                  The work environment is characterized by the
        There are a great variety of analytical tools.
                                                            interaction between the following elements
The tools are frequently orientated to a specific type
                                                              1. The WORKER: With the attributes of width,
of work (e.g., manual material handling) or a
                                                                  height, strength, intellect, range of motion,
particular body part (e.g., wrist, low back).
                                                                  education, expectations and many other
        Analytical tools also vary greatly in their style
                                                                  physical and mental characteristics.
of conclusions. They may provide job prioritization
for intervention, quantification of activities associated    2.   The WORKSTATION: Including furniture,
with increased risk of injury, or recommendation for              tools, display and control panels, and other
a load weight limit for lifting. The examiner                     items required for work.
determines which analytical tool is best for evaluation
                                                             3.   The WORKING ENVIRONMENT: Including
of the identified risks based on an understanding of
                                                                  lighting, temperature, vibration, noise, and
the tool's applications, strengths, and weaknesses.
                                                                  other atmospheric qualities
       An analytical tool can, at best, provide an
approximation of the degree of risk. Variation in           Risk factors of work
individual physiology, history of injury, work                     There are certain characteristics of workplace
methods, and numerous other factors influence               injuries that have been associated with some features
whether a person will sustain an injury. Further, many      that are called risk factors of work. They include:
tools have not been tested adequately for reliability       Physical characteristics of the task, which is the
and validity. This status reflects the status of            primary interaction between the worker and the
                                                            workplace and includes:
                                                                                                     1885 | P a g e
A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering
         Research and Applications       (IJERA) ISSN: 2248-9622 www.ijera.com
                    Vol. 3, Issue 1, January -February 2013, pp.1882-1886

            Positions                                   nurses because of changes in management policies
            or force                                    over time. During the 1990s, health care
            or repetitions                              organizations tried to adopt cost cutting strategies
            or velocity / acceleration                  employed by many other industries, thereby taking
            or duration                                 the focus away from the quality of care to patients.
            or recovery time                            This conflict ultimately left nurses feeling disengaged
            or dynamic load                             and un-empowered in their roles in delivering patient
            or vibration in segments.                   care and at odds with the financial performance
                                                         initiatives of health care administrators [15].
                                                         Research has shown, as expected, that when
                                                         employees are disengaged in their jobs they are more
                                                         likely to leave because they feel unappreciated
                                                                      Further compounding this issue, surveys
                                                         with nurses have indicated that they exhibit loyalty to
                                                         patients but often do not feel the same level of loyalty
                                                         to their employer because they feel hospital
                                                         executives are not in touch with the demands of
                                                         patient care. These findings highlight the importance
                                                         of creating engaged employees and the important role
                                                         of administrators and other leaders in this process.

                                                         REFERENCES
                                                         1:     Grandjean,E,Fitting, ―The task to the man an
                                                                ergonomics approach.taylor and francis ,London‖
                                                         2:     MacLeod,D,‖The Ergonomics Edge:Improving
                                                                Safety,Quality and productivity‖
                                                         3:     Khan M I, Serajul Haque ―Application of
                                                                Ergonomics to control upper limb work related
                                                                musculoskeletal disorder‖(proc. All India seminar on
                                                                ergonomics to improve productivity, institute engg
                                                                (India) (Nov 21-22 2009)
                              Fig.11                     4:     Peltier Jimmy, andy Dahl, whitewater, frank mulhern
                                                                ―The relationship between employee satisfaction and
             Environmental characteristics are also             hospital patient experiences ― (april 2009)
    primary interaction between the worker and the       5:     http://www.ergoweb.com Ergoweb Consulting and
    workplace that include:                                     Training Services .
         heat stress                                    6:     Blair, E,―Behavioral Safety: Myths, Magic &
         or cold stress                                        Reality.‖ Professional Safety, Aug.99.
         or vibration to the body                       7:     Waters TR.,Introduction to ergonomics for healthcare
                                                                workers.
         or lighting                                    8:     Dan MacLeod, ―25 Ways Ergonomics Can Save
         or noise                                              YouMoney*‖
                                                         9:     De-Mello Elizabeth ,‖Ergonomics: Improving
VIII. EMPLOYEE ENGAGEMENT &                                     Health,           Safety,         Quality            and
EMPOWERMENT                                                     Productivity‖ [Hardcover]
                                                         10:    Burns, T and Stalker,‖The Management of
          Managers in all industries have made                  Innovation‖, London: Tavistock. G. M.(1980),
employee engagement a hot button issue because of        11:    Geller, E. S. ―The Psychology of Safety: How to
growing evidence that engagement has a positive                 Improve Behaviors and Attitudes‖ Radnor PA:
correlation with individual, group, and organizational          Chilton Book Co.(1996),
performance in areas such as productivity, retention,    12:    Testa, M. R., Skaruppa, C. and Pietrzak, D., ―Linking
turnover, customer service, and loyalty [8]. The                job satisfaction and customer satisfaction in the
health care industry is no exception to this                    cruise industry: implications for hospitality and travel
phenomenon in human resource management theory                  organizations, Journal of Hospitality and Tourism
and practice. Nursing shortages in particular have              Research (1998),‖
                                                         13:    Chong W. Kim Marjorie L. McInerney Robert P.
helped make engagement an important topic in this               Alexander ―Job satisfactions as related to safety
industry.                                                       performance: a case for a manufacturing firm‖
          With regard to health care specifically,       14:    Tim Springer ‖Ergonomics for Healthcare
research has frequently uncovered a lack of loyalty to          Environments ‖
the organization and the nursing profession [7].         15:   Spine .Bigoes , S ―Back Injuries in Industry: A
Brown noted that nurse administrators face the                  Retrospective         Study:         Employee-Related
challenge of repairing ―broken‖ relationships with              Factors.‖(1986),
                                                                                                      1886 | P a g e

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  • 1. A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1882-1886 Application of Ergonomics to the Safety, Health Quality and Productivity in Industry A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma Integral University, Lucknow, India Abstract— The present paper deals with the  Eye exposure to welding arc important aspects of concern to every industry i.e. light(UV rays) the safety, health quality and productivity.  Foreign objects in eyes Ergonomics is a system concerned with the  Burns relationship between the human beings machines  Noise and the work environment. The objective is to Fig. 1 shows the effect of poor postures on the obtain an optimum balance between the human different parts of human body while Fig. 2 shows characteristics. Capabilities and limitations with the nature of injury on the welders. demands of the task i.e. to fit the task to the person, This paper relates ergonomics with quality, productivity, safety, health in modern industrial setting and discusses ergonomic risks of injuries, work related limb disorders and work environment. Keywords: Ergonomics, safety, health, efficiency, quality, productivity, work environment. I. INTRODUCTION Ergonomic design is the application of knowledge about human capabilities limitations and characteristics to the design of machines, tools task, systems and environment for safe comfortable and Fig.1 effective human use. Ergonomics when effectively used saving the human (individual) from musculoskeletal disorder (MSD) effecting the reputation of employers and social cost to the society. This paper highlights such problems by:  Identify and qualifying workplace risk factors for MSDs.  Identifying how these risks relate to production strategies and  Developing an approach to integrating ergonomic into a company’s regular development work It has found that low back MSDs were strongly associated with working trunk postures. Operators with high exposure operators, similarly high peak extension velocity increased risk by 3 times [1] II. ERGONOMICS IN WELDING Welding includes following musculoskeletal Fig.2 disorder (WMSD) hazards: III. QUALITY PRODUCTIVITY AND SAFETY  Awkward body postures  Lifting heavy equipment or materials A. Ergonomics and quality  Static postures for prolonged periods There are many theoretical reasons for  Awkward postures of the wrist relationships between quality and ergonomics. First, Welding introduces some severe ergonomic hazards. the definitions reveal overlaps. Jurans ―Fitness for Common hazards found in welding include: use‖ is related to the concept of usability. If quality is  Inhaling metals fumes defined quality as ―the ability of a product or a 1882 | P a g e
  • 2. A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1882-1886 service to satisfy the Expectations of the customers‖. The workforce of the organisation was regarded as internal customers. When this definition of internal customers is considered, this aspect of Quality becomes close to the definition of ergonomics. New areas such as participatory Ergonomics have developed, which emphasize similarities with the field of quality. The Quality approach emphasizes both management support and employee participation, while Ergonomics has focused the needs of the ergonomics expert and employee participation. In the work place reaching down into tubes and B. Ergonomics, Productivity, and Safety bins is a common source of back injuries. Possible Manufacturers are moving ahead by solutions include a hydraulic tilter as illustrated here promoting comfortable work areas and ergonomically designed tools. These results in happy workers, better Fig.4 safety, and improved productivity. Good ergonomics can give rise to hidden gains that Many companies have experienced the cost savings are not immediately visible in the productivity associated with preventing musculoskeletal disorders statistics. Efforts to improve productivity that result (MSDs) in the work place. The savings these in poorer ergonomics may not reach their anticipated companies have made have been due to their focus on profits gains. reduced workers' compensation claims, lower Because of the increasing number of injuries caused insurance premiums, high employee retention, and by repetitive motion, excessive force, awkward possibly avoiding regulatory fines. What some postures, and the use of tools, ergonomics has companies haven't realised is that improving become a critical factor in workplace safety. ergonomics almost always can improve a company's productivity. Therefore, ergonomics is the science that seeks to adapt tasks and tools to fit the physiology and Any ergonomics intervention must be psychology of the person. It's a way of looking at the viewed in light of its effect on productivity, and the overall system of the design of tasks, tools, best ergonomics solutions will most often improve equipment, and workplace layouts, to fit the job to the productivity. Simply put, reducing unnecessary or worker, rather than the worker to the job. awkward postures and exertions almost necessarily Injuries from poor ergonomic conditions reduces the time it takes to complete a given task, typically involve the bones, muscles, joints, tendons, thus improving productivity. and nerves. Even with many of the newly developed Body motions, visibility, workload, and and ergonomically designed hand/power tools, some other important ergonomic parameters will also affect chronic or cumulative trauma injuries are still being the quality of work, and the quality of work product. caused necessitating redesigning. When a task is matched with the ability of the people that will perform it, they will make fewer errors and produce less waste. Ergonomic design considerations have also been found to influence employee recruitment and retention. C. Improved productivity. It is common for ergonomic improvements to increase productivity 10 – 15%. In fact, one of the more rigorous studies showed a 25% increase in output at computer workstations when using ergonomic furniture, while concurrently improving Equipment such as tote pans or trays is often employee well-being. The book on designed without adequate grips this requires that which this summary is based contains an example stressful pinch grips be used a solution as simple as from a printing facility where productivity increased providing totes with good handles can reduces 300%, simultaneously with reducing physical needless exertion demands on employees. Fig.3 1883 | P a g e
  • 3. A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1882-1886 object at all, you may need to stop productive work and fetch a step stool or take time to remove an obstruction. If the inappropriate height or the long reach causes you to work in an awkward posture,[8] Fig.5 D. Improved efficiency with better working posture. Working in awkward postures can directly reduce efficiency in three ways that ergonomics can help Fig.7 remedy:  Reduced strength — Think of bending at the F. Re-designing system time saving at a waist and reaching out across a large object and distribution center then trying to exert. You have little or no Fig.8 shows how a standard pallet lift reduced cycle strength in an outstretched position like this. time by 14 – 20%, Consequently it takes you longer to complete a Plus reduced the load on the spine by 66% task than it would be if you were working in a Fig.9 compares lifting a series of eight boxes onto proper position. the conveyor, first with the pallet on the  Less accuracy in your motions — Again, think of reaching out across a large object and trying to do something intricate. You make a lot of mistakes and it takes a lot longer time, if indeed you can do it at all.  Faster fatigue — When you work in an awkward posture, you tire much more easily, which slows you down. You end up losing productivity for that reason[8] Fig.8 floor and then with the pallet lift. The only difference was the height. The results are superimposed to help highlight the differences. The horizontal axis of the graph is time and the vertical axis is strain on the back (specifically, Compression force on the discs in Kg.) Each peak represents one lift. Lower the peak and the less area in the peak, the less strain on the back. The less horizontal distance at the base of each peak, the less time needed to complete the task. Fig.6 E. Improved efficiency with better heights and reaches. Poor heights and reaches can affect productivity in a Fig.9 couple of different ways. If you can’t reach an 1884 | P a g e
  • 4. A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1882-1886 IV. ERGONOMICS EFFORTS, development of this method. Despite these ADMINISTRATIVE AND ENGINEERING TO shortcomings, tools still offer a standard method of CONTROL DISORDER analysis for a reasonable assessment of risk. There are a numbers of methods of carrying out risk assessments. One method, known as The VI. ECONOMY ASPECTS OF BACK INJURIES Rule of TEN [croner’s health and safety briefing, Healthcare has recognized the potential risk 1997], provides an illustrative example of how such for injuries caused by lifting since the data on this assessments can be applied to prevent work related aspect is available from US only.it has been used for limb disorders.[3] the present example, The National Institute of Occupational Safety & Health (NIOSH) tracks the economic aspects of back injuries and the associated medical, worker compensation and lost time associated with them: • Back-related injuries cost about $52 billion in Fig.10 direct medical and lost time expenses. Each stage is further sub divided as follows: • Musculoskeletal Disorders (MSD) result in 16 Target Evaluate Negate Million lost workdays ($50 billion) per year. • 30% of all workers’ compensation claims are Understanding Position Ergonomics related MSD costing $18 billion per year. Observations Lay outs Regulate • The average MSD claim is over $18,000. Consultations Task cycles Monitor • Carpal Tunnel surgery is now among the most Task frequency Educate frequently performed procedures in the US — Task rotations Encourage average cost Rest and Involve recovery Respond $50,000 per wrist. Sources: US Bureau of Labor Statistics & NIOSH the untapped potential for Work ergonomics in healthcare is addressing organisation musculoskeletal disorders (MSD) that affect activities Suitability of beyond patient transport. Improperly or employees inappropriately adjusted and configured workplaces V. QUANTIFICATION OF ERGONOMIC RISK contribute CONDITIONS to MSDs such as those associated with computer use (e.g. carpal tunnel syndrome) and constrained Once the presence of risk factors is postures (neck, shoulder, leg and back problems). established, the degree of risk associated with those Ergonomics can reduce the incidence and costs factors is evaluated. This is done through the associated with these health and safety issues. application of analytical ergonomic tools and the utilization of specific guidelines. VII. THE WORK ENVIRONMENT INTERACTIONS Ergonomic Analytical Tools The work environment is characterized by the There are a great variety of analytical tools. interaction between the following elements The tools are frequently orientated to a specific type 1. The WORKER: With the attributes of width, of work (e.g., manual material handling) or a height, strength, intellect, range of motion, particular body part (e.g., wrist, low back). education, expectations and many other Analytical tools also vary greatly in their style physical and mental characteristics. of conclusions. They may provide job prioritization for intervention, quantification of activities associated 2. The WORKSTATION: Including furniture, with increased risk of injury, or recommendation for tools, display and control panels, and other a load weight limit for lifting. The examiner items required for work. determines which analytical tool is best for evaluation 3. The WORKING ENVIRONMENT: Including of the identified risks based on an understanding of lighting, temperature, vibration, noise, and the tool's applications, strengths, and weaknesses. other atmospheric qualities An analytical tool can, at best, provide an approximation of the degree of risk. Variation in Risk factors of work individual physiology, history of injury, work There are certain characteristics of workplace methods, and numerous other factors influence injuries that have been associated with some features whether a person will sustain an injury. Further, many that are called risk factors of work. They include: tools have not been tested adequately for reliability Physical characteristics of the task, which is the and validity. This status reflects the status of primary interaction between the worker and the workplace and includes: 1885 | P a g e
  • 5. A. K. Pandey, M. I. Khan, K. M. Moeed, R. K. Verma /International Journal of Engineering Research and Applications (IJERA) ISSN: 2248-9622 www.ijera.com Vol. 3, Issue 1, January -February 2013, pp.1882-1886  Positions nurses because of changes in management policies  or force over time. During the 1990s, health care  or repetitions organizations tried to adopt cost cutting strategies  or velocity / acceleration employed by many other industries, thereby taking  or duration the focus away from the quality of care to patients.  or recovery time This conflict ultimately left nurses feeling disengaged  or dynamic load and un-empowered in their roles in delivering patient  or vibration in segments. care and at odds with the financial performance initiatives of health care administrators [15]. Research has shown, as expected, that when employees are disengaged in their jobs they are more likely to leave because they feel unappreciated Further compounding this issue, surveys with nurses have indicated that they exhibit loyalty to patients but often do not feel the same level of loyalty to their employer because they feel hospital executives are not in touch with the demands of patient care. These findings highlight the importance of creating engaged employees and the important role of administrators and other leaders in this process. REFERENCES 1: Grandjean,E,Fitting, ―The task to the man an ergonomics approach.taylor and francis ,London‖ 2: MacLeod,D,‖The Ergonomics Edge:Improving Safety,Quality and productivity‖ 3: Khan M I, Serajul Haque ―Application of Ergonomics to control upper limb work related musculoskeletal disorder‖(proc. All India seminar on ergonomics to improve productivity, institute engg (India) (Nov 21-22 2009) Fig.11 4: Peltier Jimmy, andy Dahl, whitewater, frank mulhern ―The relationship between employee satisfaction and Environmental characteristics are also hospital patient experiences ― (april 2009) primary interaction between the worker and the 5: http://www.ergoweb.com Ergoweb Consulting and workplace that include: Training Services .  heat stress 6: Blair, E,―Behavioral Safety: Myths, Magic &  or cold stress Reality.‖ Professional Safety, Aug.99.  or vibration to the body 7: Waters TR.,Introduction to ergonomics for healthcare workers.  or lighting 8: Dan MacLeod, ―25 Ways Ergonomics Can Save  or noise YouMoney*‖ 9: De-Mello Elizabeth ,‖Ergonomics: Improving VIII. EMPLOYEE ENGAGEMENT & Health, Safety, Quality and EMPOWERMENT Productivity‖ [Hardcover] 10: Burns, T and Stalker,‖The Management of Managers in all industries have made Innovation‖, London: Tavistock. G. M.(1980), employee engagement a hot button issue because of 11: Geller, E. S. ―The Psychology of Safety: How to growing evidence that engagement has a positive Improve Behaviors and Attitudes‖ Radnor PA: correlation with individual, group, and organizational Chilton Book Co.(1996), performance in areas such as productivity, retention, 12: Testa, M. R., Skaruppa, C. and Pietrzak, D., ―Linking turnover, customer service, and loyalty [8]. The job satisfaction and customer satisfaction in the health care industry is no exception to this cruise industry: implications for hospitality and travel phenomenon in human resource management theory organizations, Journal of Hospitality and Tourism and practice. Nursing shortages in particular have Research (1998),‖ 13: Chong W. Kim Marjorie L. McInerney Robert P. helped make engagement an important topic in this Alexander ―Job satisfactions as related to safety industry. performance: a case for a manufacturing firm‖ With regard to health care specifically, 14: Tim Springer ‖Ergonomics for Healthcare research has frequently uncovered a lack of loyalty to Environments ‖ the organization and the nursing profession [7]. 15: Spine .Bigoes , S ―Back Injuries in Industry: A Brown noted that nurse administrators face the Retrospective Study: Employee-Related challenge of repairing ―broken‖ relationships with Factors.‖(1986), 1886 | P a g e