The secret of succesful Appraisals & Performance Management

Copyright 3C Associates Ltd | info@3cperform.co.uk | T: +44 (0) 1491 411 544
The Secret of Successful
Performance Management
with Go Perform
A WHOLE organisation approach
Hedda Bird, BSc MBA
Managing Director, 3C

Start with
WHY?

WHY are
performance
reviews so
hard?
Why does
everyone
blame HR
for lousy
performance
reviews?
Why do we
bother with
trying to
make them
work?

WHY BOTHER with
Performance Management?
It’s hard work
It’s not very sexy!

You bother because
you know …
Employees who
•Understand what is
expected of them
•Feel challenged and
stretched
•Are recognised for their full
contribution ……….
are
•HAPPIER
•MORE
PRODUCTIVE
•MORE ENGAGED

You’ve tried…
• NEW FORMS
• MANAGER TRAINING
• NEW PROCESS
• MORE MANAGER
TRAINING
• NEW SYSTEMS
• YET MORE
MANAGER
TRAINING
After all
‘Managers are at
the heart of
Performance
Management’
Aren’t they?

So why
isn’t it
working?

Managers ARE at the heart of
performance management
But that’s not the
WHOLE STORY

We know what works
because we have
seen it SUCCEED
over and over again
A WHOLE
ORGANISATION
APPROACH

There are three
distinct
stakeholder
groups who
MUST be
involved,
alongside you,
the HR or OD
Professional,
facilitating from
the centre

With Go Perform’s
Whole Organisation Approach
It isn’t just about the
manager…

YOU
need to
know
• What great
performance
reviews look like
• How your
organisation
stacks up

The
3C Audit of
Performance
Management
will provide the
information
Our Analysis will show
you
what is working well
AND
Where you can make
the most difference
now

Our Recommendations …
We
•benchmark current
practice against the best
•recommend action that will
make a difference
•use our expertise to
design a programme that
works for you

THE STAKEHOLDERS
The senior team:
It’s all about
walking the talk

You know that…
…Senior Managers often think Performance
Reviews:
•Are for everyone else ( not them!)
•Are an HR process and not about
business performance
•Are PINK and FLUFFY

Our unique engagement workshop
for senior leaders establishes
Performance Management as
A BUSINESS &
LEADERSHIP
ISSUE

So the senior team DESIRE the OUTCOME
of effective Performance Management…
•Everyone does WHAT the
organisation needs them to do
•In the WAY the organisation
wants them to do it

STAKEHOLDERS
Employees:
The ‘LIGHT BULB’
moment!

Because too many employees think
‘Performance isn’t my responsibility’
‘My manager runs the performance
review’
‘I just work here’

WE
ENGAGE
EVERYONE
YES
EVERYONE

Using our proven theatre based
engagement we create the
‘light bulb’ moments
I OWN MY
PERFORMANCE
for employees and
managers together

STAKEHOLDERS
The Managers:
Now that the senior team lead
performance and the employees
are taking their share of
ownership…

...Managers start to believe they can
do their job which is
MANAGING
PERFORMANCE

Managers are
at the
HEART
of
Performance
Management

But they AREN’T
responsible for
EVERYTHING!

The whole organisation approach
SUPPORTS
MANAGERS
because EVERYONE understands
•managers MANAGE performance,
•employees OWN performance
TRAINING becomes a great investment:
an essential part of a coherent solution

Now it’s a SIMPLER, EASIER job for
managers to
•Make a reasoned assessment of
performance
•Give good quality feedback
•Guide future work in the right direction

The outcome of the
WHOLE ORGANISATION
APPROACH
Is that
MANAGERS can DELIVER
the results you need

We KNOW it works
because we
•STUDY the
RESEARCH
•ANALYSE our
CLIENT
EFFECTIVENESS
•Set targets to
IMPROVE CLIENT
OUTCOMES

And we use our KNOWLEDGE to
help our CLIENTS SUCCEED

WHY BOTHER with Performance
Management?
Because done well
employees are
HAPPIER
MORE PRODUCTIVE
MORE ENGAGED

The secret of successful
Performance Management
Contact us now to discuss how it can work for your
WHOLE organisation –
T: 01491 411 544
E: info@3cperform.co.uk
Go Perform3C’s flagship programme for the whole organisation

The secret of succesful Appraisals & Performance Management

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