Pmp exam overview

PMP Exam Overview

Professional and Technical Learning
IST HR, Growth Market Unit

© 2007 IBM Corporation

ANTICIPATE, ENABLE, GROW

IBM GREATER CHINA GROUP
HR Learning

Agenda
 GCG PMP Summary
 PMP Test Scope
 PMP Test Application Steps
 PMP Test Techniques / Study Tips Sharing
 PMP Re-certification Process

2 PMP Exam Overview | PMP Test | Confidential © 2007 IBM Corporation


HR Learning

GCG PMP Summary

As of 2/28/2009 PMP in IBM GCG
IBM China 408
IBM Hong Kong 67
IBM Taiwan 142
Total 617



HR Learning

PMP Test Scope



HR Learning

PMI - PMBOK

 1987 establish the standards
 1996 (1st edition) – 150 pages
 2000 (2nd edition) – 190 pages
 2004 (3rd edition) – 380 pages
 2008 (4th edition) – 413 pages
– Published in 12/2008
– New PMBOK test from 6/30/2009
– Refer in book 7x24 website for softcopy & download
– Find the 7x24 in W3 on demand workspace (w3.ibm.com)
– Click books 24x7 and you need to input your internet id / password to go to the website.
– Find the PMBOK V4 through the left navigation bar



HR Learning

PMBOK V4 Project Management Knowledge Areas
Human Commun- Procure-
Integration Scope Time Cost Quality ications Risk ment
Resource

Define Develop Human Identify Plan Risk Plan
Develop Project Collect
Charter
Estimate Costs Plan Quality Resource Plan Stakeholders
Management Procurements
Requirements Activities

Develop Project Perform Acquire Conduct
Sequence Determine Plan
Management Define Scope Quality Project Identify Risk Procurement
Plan Activities Budget Communications
Assurance Team s

Direct & Control Perform Develop Perform
Create WBS Estimate Activity Quality Distribute Qualitative Risk Administer
manage Costs Project
Resources Control Information Analysis Procurements
project Team
execution Work breakdown structure
Close
Verify Scope WBS dictionary Manage Manage Perform
Quantitative Risk Procurement
Estimate Activity Project Stakeholder
Monitor and Analysis s
Durations Team Expectations
control project Control
work Scope
Develop Report Plan Risk
Perform Schedule Performance Responses
Integrated
Change
Control Control
Monitor and
Schedule Control Risks
Close
Project or
Phase

2 20 8 10 2
Monitoring &
Initiating Planning Executing Closing Total 42
Controlling
Process Process Process
Process
Process Processes



HR Learning

The Revised PMP Credential Examination will Test Knowledge in the Following Six Domains


Initiating the Project……11%
Tasks

 Conduct Project Selection Methods
 Define Scope
 Document Project Risks, Assumptions, and Constraints
 Identify and Perform Stakeholder Analysis
 Develop Project Charter
 Obtain Project Charter Approval

 Planning the Project……23%
Tasks

 Define and Record Requirements, Constraints and Assumptions
 Identify Project Team and Define Roles and Responsibilities
 Create the WBS
 Develop Project Management Plan
 Develop Change Management Plan
 Identify Risks and Define Risk Strategies
 Obtain Plan Approval
 Conduct Kick-off Meeting


HR Learning

The Revised PMP Credential Examination will Test Knowledge in the Following Six Domains (cont.)

 Executing the Project……27%
Tasks

 Execute Tasks Defined in Project Plan
 Ensure Common Understanding and Set Expectations
 Implement the Procurement of Project Resources
 Manage Resource Allocation
 Implement Quality Management Plan
 Implement Approved Changes
 Implement Approved Actions and Workarounds
 Improve Team Performance

 Monitoring and Controlling the Project……21%
Tasks

 Measure Project Performance
 Verify and Manage Changes to the Project
 Ensure Project Deliverables Conform to Quality Standards
 Monitor all Risks



HR Learning

The Revised PMP Credential Examination will Test Knowledge in the Following Six Domains (cont.)

 Closing the Project……9%
Tasks

 Obtain Final Acceptance for the Project
 Obtain Financial, Legal, and Administrative Closure
 Release Project Resources
 Identify, Document and Communicate Lessons Learned
 Create and Distribute Final Project Report
 Archive and Retain Project Records
 Measure Customer Satisfaction

 Professional and Social Responsibility……9%
Tasks

 Ensure Individual Integrity
 Contribute to the Project Management Knowledge Base
 Enhance Personal Professional Competence
 Promote Interaction Among Stakeholders

 Total……100%



New passing score of the PMP exam:
HR Learning

PMP Test Passing Scores
 Total Questions : 200
 25 pretest questions will be randomly placed throughout the new
examination to gather statistical information on the performance of
these questions in order to determine whether they may be used on
future examinations. These 25 pretest items are included in the 200-
question examination, but will not be included in the pass/fail
determination; candidates will be scored on 175 questions.
 Diagnostic score reports are now being given to all candidates to
show their overall pass or fail status giving the “Proficient, Moderate
Proficient, Below Proficient” in each domain. Originally to pass the
PMP examination, candidates must answer a minimum of 141 of the
175 scored questions (81%) correctly.
 Breaking news: passing rate is adjusted to 106 out of 175 (61%)
correct (announced Dec 1, 2005).



HR Learning

PMP Test Application Steps

 Can I take PMP Exam ? - Eligibility Criteria.
 What’s the Internal process of PMP Exam Application ? - Advance Approval
 What to prepare and How to Register ? – Doc, Mail, Web-base
 Where ? When ? How to take / pass the Exam ? – Refer the detail steps
 Pass ! – Congratulation !!
 Fail ? – Re-take Exam.
 How to Prepare ? – Books, Experience…
 How to Renew Certification in every 3 years ? – PMI PDC-PMPHANDBOOK
guideline



HR Learning

Eligibility Criteria

 Category 1
– Baccalaureate or Global Equivalent University Degree.
– Minimum 4500Hours Project Management Experience within 5 PM
Process Groups in 6 Years, totally 36 months.
– 35 Contact Hours of Project Management Education
– IBM PMF 24 hours
– IBM Leadership in a project team environment 24 hours
– PMP Exam Study 16 hours



HR Learning

Eligibility Criteria – cont.

 Category 2
– High School Diploma Equivalent Secondary School Credential.
– Minimum 7500Hours Project Management Experience within 5 PM
Process Groups in 8 Years, totally 60 months.
– 35 Contact Hours of Project Management Education
– IBM PMF 24 hours
– IBM Leadership in a project team environment 24 hours
– PMP Exam Study 16 hours



HR Learning

Internal Process of PMP Exam Application (get advance
approval before test)
 Read website approval & claim procedure
TW: http://w3-07.ibm.com/hr/ap/tw/yourcareer/zh-tw/ext_edu_gcg.html
CN : http://w3-07.ibm.com/hr/ap/cn/yourcareer/zh-cn/ext_edu_gcg.html
 Download the expense claim form, fill out the test fee & get immediate
manager’s approval
 Forward the manager’s approval mail to Joy Tang to get HR concurrence
 Keep the approval mails for future expense claim
 Submit the expense claim after passing the PMP exam & attach the
advance approval mail, invoice copy & PMP certificate copy
 Inform Joy Tang to add you to GCG PMP community after you get PMP
“PASS” notification

Remarks: Get GCG CFO Lily Low and GCG HR Executive approval before expense claim based
on 2/2009 expense control rule



HR Learning

What to Prepare ?
Document Preparation

 Prepare 3 project experiences with the hours allocation in 5 domains
 Gather 35 contact hours training records
 Understand how many you need to pay for PMI Member Fees and PMP test
Fees and get the internal approval in advance

PMI Member Non-PMI Member
PMI Member Fee US$129 NA
PMP 1st Test Fee US$405 (RMB$2100) US$555 (RMB$3300)
IBM Discount -US$60
(IBM01C001)
Total US$474 (Non-China) US$555 (Non-China)
US$129 + RMB$2100 RMB$3300 (China)
(China, no IBM
discount)



HR Learning

PMP Application Form

 Personal background information
 Project Management Experiences
– Project period
– Job role
– Industry of the project
– Job Title
– Project address / project contact point
– Initiating/Planning/Executing/Monitoring & Controlling/Closing Domain
hours (separate project hours in phases)
– Project description
 Education Records (Course title, Institution name, Course period)

Adobe Acrobat
Remarks: Reference Application form Document



HR Learning

How to Earn the contact hours

 Contact hours earned (Category – A - F)
– Courses or programs offered by PMI Registered Education Providers
(R.E.P.s)
– University/college academic and continuing education programs
– Courses or programs offered by PMI Component organizations
– Courses or programs offered by employer/company-sponsored programs
– Courses or programs offered by distance-learning companies and
demonstration that course requirements were completed successfully,
including an end of course assessment
– Courses or programs offered by training companies or consultants

Remarks: Refer PMP Handbook in PMI website



HR Learning

PMP Test Eligibility Rule

 Candidates are granted a one-year eligibility window.
 Candidates have a max of three attempts to receive a passing score
on the PMP exam within the one-year eligibility period. After the 3rd
unsuccessful attempt, candidates will have to wait one year before
re-applying
– Re-exam fee:
– Non-Member – USD 375 (RMB$2500)
– Member – USD 275 (RMB$1250)



HR Learning

PMP Test Registration Process

 Web-based Registration
– http://www.pmi.org/



HR Learning

Dear Ying Liu,

Your application has been reviewed. The next step in the process is to submit payment for the credential
examination.

You have one year from the date your application was approved to take your PMP examination. Your
application was approved on 22 Apr 2009.

To submit payment, please login at https://www.pmi.org/certapp/.
Please note that PMI randomly selects a percentage of applications to participate in the audit process, as
detailed in the credential handbook. Once payment is made toward your application, you will be notified
whether your application has been selected to participate in this process. If selected, you will be advised
of the process and provided with an appropriate link for more in-depth instructions. For credential
candidates going through the audit process, the examination eligibility period will be reset to one year
following the successful completion of the audit.

Before you can schedule your examination, you must first pay the credential fee. Once you make
payment, you will receive a PMI Identification Code, which you will need in order to schedule your
examination.

Please contact us at customercare@pmi.org if you have questions or concerns.

Thank you,
PMI Customer Care


HR Learning

Dear Chen-Ying Wu,

Thank you for your interest in the PMP credential. Your examination scheduling details are outlined below, please review
them thoroughly and ensure all information provided is accurate.

Name exactly as it appears on your identification: Chen-Ying Wu Several days later…
PMI Identification Code: 1226003E1 You will receive the notification
Exam: PMP
Language the Examination will be Administered in: English that you pass the PMI eligibility
Language Aid: Simplified Chinese review after you pay the test fee.
Eligibility Expiration Date: 10 Jun 2009
You could schedule your test and
Computer-based Examinees: pay the test fee
If you are taking a computer-based examination, please schedule your examination by following the detailed examination
scheduling instructions at http://www.pmi.org/PDF/CredentialExamSchedulingInstructions.pdf. Due to high-test volume, it is
recommended that you schedule to test at least six weeks before the intended date of testing.

Paper-based Examinees:
If you are taking a paper-based examination you have already been successfully scheduled. Please await your confirmation
that will be sent by e-mail from PMI 20-25 days before the event. This confirmation will contain site instructions. Please read
the detailed examination scheduling instructions at http://www.pmi.org/PDF/CredentialExamSchedulingInstructions.pdf for
information about how to cancel a scheduled paper-based examination and other very important information.

PMI wishes you a successful testing experience. Please contact us at customercare@pmi.org if you have questions or
concerns.

Thank you,

PMI Customer Care



HR Learning

Random PMI Audit of Qualification

 You will be randomly selected to provide the evidence of the
following documents before you could register the PMP test after
registration process
– Diploma
– Education certificate
– Project experience evidence

Don’t panic !! You need to collect the documents and mail to PMI
to let them verify before you get the eligibility letter from PMI



HR Learning

Are You Ready for Exam ???

God Bless You !
Good Luck !
A-Me-To-Fu !
……..
Schedule the PMP Test in the PMI approved location



Paper HR Learning
Test Register in China IBM GREATER CHINA GROUP

China – Register PMP test in following center and pay the fee
Test date : one Saturday in March, June, September and December
Reference website to register the test : http://www.chinapmp.cn/

Find all centers in http://www.chinapmp.cn/info/SortContent_rz.asp?sortid=344

Computer-Base Test Register ANTICIPATE, ENABLE, GROW

HR Learning

Taiwan
 http://www.2test.com
 Register to Prometric (get ID: SPxxxxxxx)
 Book Exam Time Schedule & Choose Test location
– By Web-based
– By 008-061-1141 Phone call 講中文
– Fax 008-061-1191
– Exam: PMI-PMP – PROJECT MGMT PROFESSIONAL
– Reschedule or cancel must be done before 48 hours exam day or you may
be charged for fee
– Choose Mandarin as 2nd language version besides English



HR Learning

Testing Center in Taiwan



HR Learning

Exam Confirmation Notice
To: ChenYing Wu
3FNo 1 Aly 1 Ln 524 Sec 5 Chunghsiao E Rd
Taipei 00000
TAIWAN

Subject: Confirmation of computer-based Project Management Professional,#8885000000699262

Your appointment for the computer-based Project Management Professional is confirmed. Please
find the confirmation details that follow:
Confirmation: 8885000000699262
Program: Project Management Institute
Exam Code: PMP
Project Management Professional
Exam Date: 06 Feb 2009
Exam Time: 12:30

RESCHEDULE / CANCEL POLICY
If you need to reschedule or cancel your exam, you must call the registration center, or visit
www.prometric.com, no later than 48 hours before your appointment date.
You must apply to Project Management Institute each time you wish to retest.



HR Learning

Taking Exam
 Documents to bring to the testing site :
– TW: Passport (match the photo and name)
– CN: 身份證 (or Passport) and 準考證 (download from www.chinapmp.cn 4 days before
the test date)
 Suggest to go to the test site before the test to survey the environment
 Arrive the test center 30-60 minutes before the test
 4 hours exam 200 multiple-choice questions
– TW: Computer-based Exam
– CN: Paper test ( 中英文考題 )
 The exam site will provide pencil & blank papers
 You may or may not take a simple calculator without programming
function depending on the test environment (if it’s computer test, the
function is built into computer)
 15-minute Computer Tutorial and followed by an optional candidate
satisfaction survey and an exam score report (TW only)



HR Learning

Types of Exam Questions

 Situational questions
 Two right answers
 Extraneous information
 Out of the blue questions – never heard of the
terms before
 Definition questions



HR Learning

Test Techniques
 Write down all formulas, numbers and acronyms before you start
 Multiple choice, one question in one page, read the question and ALL the
answers, choose the BEST answers
 Keep notes about difficult questions and mark the questions for future review
 Sometimes we just guess one answer and go to next question if we do not know
the contents. Don’t spend time on this kind of question.
 Use elimination, only ONE answer is best and correct
 Rank the answers by correctness or always true
 Look for highlighted qualifiers such as BEST, FIRST, EXCEPT, MOST,
GREATEST, MAJOR, NOT, NEVER, ALWAYS
 Look for PMBOK phrases
 Ask yourself what would PMBOK say BEFORE experience
 If unsure of the answer, guess an initial answer, it is better than no answer.
There is no penalty for wrong answers
 Use 2.5-3 hours to complete the test and spend the rest of the time to review the
answers which marked for future review
 There is “Previous, Next, Mark, End of EXAM “ icon, final counting time is on the
right upper corner, “Exit” icon is on right lower corner (TW only)



HR Learning

Test Techniques - continued
 忘掉 IB M 規定及您以前彈性經驗 , 以 P MI 觀點回答問題
 考試不是在問您的看法 , 而是在問 P MI 希望的答案
 有關專業道德倫理問題 :
– 欺騙 , 偷竊 , 賄賂…
侵犯公司 , 客戶 ,PMI 利益 ( 先檢舉 , 再分析評估 )
1 . 通知 PMI
2. 通知客戶
3. 通知經理

– 廠商或客戶給您好處 ( 週末湖邊渡假屋子 , 晚餐 , 車子 , … ) 禮貌拒
絕 , 並且告訴他這不符合專業倫理
 題目開始時多半很長又較難 , 但不要緊張 , 鎮定回答問題 , 會漸入
佳境



HR Learning

 IP , P ate nt rig ht
絕對尊重智慧財產權及專利權 , 拒絕不當使用 ,
並且義正詞嚴告訴他這是不對的行為
 利益衝突
誠實告知客戶或經理
 無法如期達成專案要求 , 意外事件…
1 . 先分析評估
2. 再與 Te am 找出可能解決之道
3. 最後才通知客戶或經理
 題目分散在各章節 , 不可偏廢
 要求指出某一動作是在那一個 p ro c e s s 執行題目不少



HR Learning


 很多專有名詞定義題 :
1 . E MV, N PV, C ritic al Path , Q u ality Au d it,
S lac k, PE RT, Mas lo w, E V, PV, S V, C PI, S PI… 甚至問您如專有
名詞縮寫英文的英文全名 .
2. Tim e : C ritic al Path 計算
H R : C o m m u n ic atio n c h an n e l 計算
C o s t : E V, PV, S V, C V, C PI, S PI
PE RT : PE RT 計算
Ris k : E MV 計算
 答案中如果有沒看過的名詞 , 通常是掰出來混淆視聽的錯誤答
案



HR Learning


 Wh at- if 情境題目
題目字數行數超多 , 答案也是三四行以上 .

1 . 耐心看完題目 , 通常最下面三行才是重點 .
2. 有些題目提供一大堆數字資料 , 但最後問句並未要求計算 , 只是
憑此來評估而已 .
3. 保持信心 , 後面還是會出現簡易的送分題



HR Learning

Study Tips
 Read PMBOK, IBM PMP Exam Prep Study Guide, RMC Prep Exam by
Rita Mulcahy
 Read the PMBOK at least twice – Pay attention to the definitions at the
end of each section.
 Understand that perhaps >50% of the questions are on material not in
the PMBOK.
 Form the study group
 Practice the questions and read the books again
1. Specialized course offered by IBM (on-line facilitated) ($635) PM53G
2. Project Management PMI Exam Flash Cards ex: ($25)
http://www.amazon.com/PMP-Exam-Success-Certification-Flashcards/dp/0976866021
3. PM e-learning class PMPROJ01 (PMP Test Prep)
 Don’t expect to do it during normal IBM working hours on a regular
basis.
 Budget several vacation days the week before the exam for intensive
study.

“ 您需要強烈動機 !” 以 IB Me r 的智商 , 只要投入時間一定沒問題的 ! 建議
最多規劃 3- 6 月完成考試 ! 甚至有人只用 2- 3 月即完成整個過程 !!



HR Learning

Congratulations mail from PMI
Dear Chen-Ying Wu,

Congratulations on obtaining the PMP credential.

You will receive your certificate package within eight weeks. At your earliest
convenience, please verify that your preferred mailing address is correct by visiting our
website at PMI.org

Your examination score report is available at https://www.pmi.org/certapp/. Until you
receive your certificate package, you may use this score report to validate your
credential status. You may also access the policies and procedures necessary to
maintain your credential in the credential handbook.

Please contact us at customercare@pmi.org if you have questions or concerns.

Thank you,

PMI Customer Care



HR Learning

Not passed, Please Try Again

By Mail or FAX
$275 Member
(RMB$1250)
$375 Non-Member
(RMB$2500)

3~4 Weeks
for Voucher



HR Learning

Hard Working……

Finally….



HR Learning

Related Websites

PM/COE related link in PMI :
http://w3-03.ibm.com/transform/project/certification/pmi_info.html

Exercise PMP study link:
http://www.pmstudy.com
http://www.certgear.com/products/preview/pmp_certification/index.html

Exam reimbursement:
http://w3-6.ibm.com/hr/ap/china/yourcareer/zh-cn/ext_edu_gcg.html
http://w3-6.ibm.com/hr/ap/taiwan/yourcareer/zh-tw/ext_edu_gcg.html



HR Learning

PMP Re-certification Process



HR Learning

Why Should I get re-certification ?
You want to keep using the PMP Title
You want to avoid re-doing the PMP exam
– As curriculum is changing
– industry domains are being added

You want to keep your skills up to date
– Learn about new areas in PM’s
– Network with experienced PM’s from other organizations
– Keep abreast of current ideas in Project Management



HR Learning

How to Renew the Certification
 Individuals must accrue 60 PDU’s (Professional Development Unit) in
the 3 year cycle following certification.
– PM’s who do not re-certify with PMI cannot use the title PMP
– PM’s who do not re-certify may lose Senior status
– You have 3 years plus maximum one year to get the 60 PDU’s

 PMI will verify the PDU requirements of the PMP upon the last year and
send an email to the request for the PMP renewal

 PMP fill out the application for certification renewal & pay the renewal
fees by credit card no later than 90 days after the certification deadline
– PMI member : US$60 (Member fee US$129)
– Non-PMI member : US$150

 PMI will mail the updated certificate with the new active certification/CCR
cycle dates within 6-8 weeks after receiving the application



HR Learning

Qualifying activities to get the PDU – 5 Categories
Category 1 – Formal academic education
– Complete degree course in PM
– IBM sponsored MBA in PM

Category 2 – Professional activities & self-directed learning
– Refer guide to category 2 activities in PDC_CCRHANDBOOK
– Maximum 15 self-directed learning PDUs could be earned per CCR cycle

Category 3 – PMI Registered Education Providers/PMI components
– IBM is PMP registered education provider- search Global Campus for following:
“PMP Professional Development Activity Program Number” – example
1107-0000PM75

Category 4 – Other Providers
– Attend PM courses from non PMI registered providers

Category 5 – Volunteer Services to Professional or Community Organization
– Volunteering PM services in community (max 20 PDUs)

More information:
– http://www.pmi.org/info/PDC_PDUQualifyingActivities


HR Learning

Category 2
Category 2 is complicated and has several areas which you already do as
part of your work in IBM.

Professional Activities
– Author / Co-author for textbook or article
– Speaker at PM event
– Facilitator for PM workshops, events, conferences
– Content developer for PM learning activity
– Practitioner of PM services for more than 1500 hrs per yr (max 15 PDU)
– A committee member of a PM organization maximum 5 PDU per year could be claimed

Self Directed learning (max 15 PDU)
– Mentoring & coaching activities
– Producing education material
– Reading PM books etc.
– For more details see the CCR Handbook online at PMI.org.



HR Learning

Category 3 : PDU of IBM Global Campus Education Adobe Acrobat
Document



HR Learning

How to Register PDU’s
Submission can be done in online / fax / email or mail
– http://tel.occe.ou.edu/pmi/PMI_Member/PDUlogin.php3#PMIID

Regular submission is recommended as the rules do change.
20 PDUs (earned in last year) can be carried forward to next cycle
Submissions are audited so you need to have evidence



HR Learning

Suspended Status
- The candidates are not satisfied Continuing Certification Requirement within the
active certification dates will be placed into suspended status
- There is a maximum “one year” suspension period
- Suspended certification status indicates that the individual may not use the credential
or certification mark
- Certificants who do not meet the overdue requirements within the suspension period
will lose their credential designation
- The date of a certificant’s next CCR cycle will not change after reinstatement to
active status from suspension



HR Learning

Important Reminder to PMP !

Do complete 60 PDU education, claim PDU to PMI
and renew your PMP certification every 3 years



HR Learning

Questions ?


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