What happens when cloud happens? Public cloud can bring agility to the business but it can also cause difficulties for the IT department that is responsible for ensuring processes are followed effectively. In this presentation, we cover some of the challenges IT departments face when business units adopt cloud directly as well as a way to address those challenges.
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What Happens When Cloud Happens? IT Challenges within the Cloud
1. Gravitant
What Happens when Cloud Happens?
Challenges faced by the IT Organization as Business units adopt cloud
March 2014
Gravitant
Cloud Service Broker!
March 2014!
2. What happens when Cloud Happens!
• Cloud is supposed to be fast and easy!
• Business units easily sign up for cloud services!
• But IT is left holding the bag!
• Here is a short story relating what we often hear from CIOs as to what happens in the organization !
when “cloud happens”!
3. Enterprise Cloud Adoption: CIO and IT Department Challenges!
3!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Business Units!
4. Enterprise Cloud Adoption: CIO and IT Department Challenges!
4!
I love cloud!!
CEO!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Business Units!
5. Enterprise Cloud Adoption: CIO and IT Department Challenges!
5!
I love cloud!!
CEO!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Finance!
Manager!
I don’t know
how to
forecast the
variable cloud
spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
Business Units!
6. Enterprise Cloud Adoption: CIO and IT Department Challenges!
6!
I love cloud!!
CEO!
Wait a
Minute!!!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Finance!
Manager!
I don’t know
how to forecast
the variable
cloud spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
Business Units!
7. Enterprise Cloud Adoption: CIO and IT Department Challenges!
7!
I love cloud!!
CEO!
Wait a
Minute!!!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Finance!
Manager!
I don’t know
how to forecast
the variable
cloud spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
CIO!
Mr. CIO Can you please !
make sure everything is fine!
This is out of control. The
business units are writing
checks I can’t cash!
Business Units!
8. Enterprise Cloud Adoption: CIO and IT Department Challenges!
8!
I love cloud!!
CEO!
Wait a
Minute!!!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Finance!
Manager!
I don’t know
how to forecast
the variable
cloud spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
CIO!
Mr. CIO Can you please !
make sure everything is fine!
Can you make sure to put the
new app in production in AWS
and integrate this process into
our IT Ops !!!
This is out of control. The business
units are writing checks I can’t
cash!
Business Units!
9. Enterprise Cloud Adoption: CIO and IT Department Challenges!
9!
I love cloud!!
CEO!
Wait a
Minute!!!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Finance!
Manager!
I don’t know
how to forecast
the variable
cloud spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
CIO!
Mr. CIO Can you please !
make sure everything is fine!
Can you make sure to put the new
app in production in AWS and
integrate this process into our IT
Ops !!!
This is out of control. The business
units are writing checks I can’t
cash!
IT Infra
Ops and !
Private Cloud!
Admin!
I can’t put this in
production now. Put
this on my queue!!!
Plus I don’t have
AWS skills!
Business Units!
IT Manager!
I don’t have a process
or resources to do
cloud deployments/! Developer!
They are not
following our dev
and architectural
process!
10. Enterprise Cloud Adoption: CIO and IT Department Challenges!
10!
I love cloud!!
CEO!
Wait a
Minute!!!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this in
production!
!
Finance!
Manager!
I don’t know
how to forecast
the variable
cloud spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
CIO!
Mr. CIO Can you please !
make sure everything is fine!
Can you make sure to put the new
app in production in AWS and
integrate this process into our IT
Ops !!!
This is out of control. The business
units are writing checks I can’t
cash! !
!
!
!
Which Clouds?!
Who owns the AWS
Accounts?!
Who is tracking this?!
What tools?!
!
!
!
IT Infra
Ops and !
Private Cloud!
Admin!
I can’t put this in
production now. Put
this on my queue!!!
Plus I don’t have
AWS skills!
Business Units!
IT Manager!
I don’t have a process
or resources to do cloud
deployments/! Developer!
They are not following
our dev and
architectural process!
11. Enterprise Cloud Adoption: CIO and IT Department Challenges!
11!
I love cloud!!
CEO!
Wait a
Minute!!!
Please ask them to!
open a Ticket!
Internal IT!
I am using a SaaS
CRM tool. I can
scale it up or down
based on how my
sales team is
ramping up!
Sales VP!
Business App!
Developer!
I have already deployed our
new mobile app on AMAZON
to sell our new service. Can
we ask IT to quickly put this
in production!
!
Finance!
Manager!
I don’t know
how to forecast
the variable
cloud spend!
CFO!
How much are we
spending in cloud? How
do I forecast it? Is our
cloud purchasing in
compliance with our
processes?!
CIO!
Mr. CIO Can you please !
make sure everything is fine!
Can you make sure to put the new
app in production in AWS and
integrate this process into our IT
Ops !!!
This is out of control. The business
units are writing checks I can’t
cash! !
!
!
!
Which Clouds?!
Who owns the AWS
Accounts?!
Who is tracking this?!
What tools?!
!
!
!
IT Infra
Ops and !
Private Cloud!
Admin!
I can’t put this in
production now. Put
this on my queue!!!
Plus I don’t have
AWS skills!
Business Units!
IT Manager!
I don’t have a process
or resources to do cloud
deployments/! Developer!
They are not following
our dev and
architectural process!
12. Enterprise Cloud: The End State Model by Gravitant CSB!
12!
I love cloud!! Its
driving new
revenue for me!
CEO!
Wait a Minute!!!
I am using Salesforce and Marketo
SaaS Apps. My Lead Capture &
Conversion rate increased by
300%. I can scale it up or down
based on how my sales team is
ramping up!
Sales VP! Business App!
Developer!
I have already deployed our new mobile app
on AMAZON to sell our new service. Can we
quickly put this in production!
!
Please let me know when you are launching
the new product campaign, I can auto scale
AWS in real time or reserve some capacity!
Finance!
Manager!
I don’t know how to
handle the variable
SaaS IT Spend in my
budget. It’s a pain to
handle all the Saas
Accounts and Billing.!
CFO!
Cool!! I have a Bill of SaaS IT. But
how do I co-relate this to the by
General Ledger. Are my Cloud
Providers in Compliance? How
much am I spending every month
on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
13. Enterprise Cloud: The End State Model by Gravitant CSB!
13!
I love cloud!! Its
driving new
revenue for me!
CEO!
Wait a Minute!!!
I am using Salesforce and Marketo
SaaS Apps. My Lead Capture &
Conversion rate increased by
300%. I can scale it up or down
based on how my sales team is
ramping up!
Sales VP! Business App!
Developer!
I have already deployed our new mobile app
on AMAZON to sell our new service. Can we
quickly put this in production!
!
Please let me know when you are launching
the new product campaign, I can auto scale
AWS in real time or reserve some capacity!
Finance!
Manager!
I don’t know how to
handle the variable
SaaS IT Spend in my
budget. It’s a pain to
handle all the Saas
Accounts and Billing.!
CFO!
Cool!! I have a Bill of SaaS IT. But
how do I co-relate this to the by
General Ledger. Are my Cloud
Providers in Compliance? How
much am I spending every month
on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!
Mr. CEO I have a New!
IT Consumption Model Going !!!!
!
It’s about Speed, Choice, Visibility &!
Control. IT is a cloud enabler with!
a self service model!
14. Enterprise Cloud: The End State Model by Gravitant CSB!
14!
I love cloud!! Its
driving new
revenue for me!
CEO!
Wait a Minute!!!
I am using Salesforce and Marketo
SaaS Apps. My Lead Capture &
Conversion rate increased by
300%. I can scale it up or down
based on how my sales team is
ramping up!
Sales VP! Business App!
Developer!
I have already deployed our new mobile app
on AMAZON to sell our new service. Can we
quickly put this in production!
!
Please let me know when you are launching
the new product campaign, I can auto scale
AWS in real time or reserve some capacity!
Finance!
Manager!
I don’t know how to
handle the variable
SaaS IT Spend in my
budget. It’s a pain to
handle all the Saas
Accounts and Billing.!
CFO!
Cool!! I have a Bill of SaaS IT. But
how do I co-relate this to the by
General Ledger. Are my Cloud
Providers in Compliance? How
much am I spending every month
on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!
Mr. CEO I have a New!
IT Consumption Model Going !!!!
!
It’s about Speed, Choice, Visibility &!
Control. IT is a cloud enabler with!
a self service model!
Hours &!
Days!
Hours!
Hours!
Days!
Days &
Weeks!
Days &
Weeks!
Cloud Service Broker!
Saas!
Paas!
Iaas!
BPaaS &!
ITO!
Lets Go!!!!
Broker Group!
15. Enterprise Cloud: The End State Model by Gravitant CSB!
15!
I love cloud!! Its
driving new
revenue for me!
CEO!
Wait a Minute!!!
I am using Salesforce and Marketo
SaaS Apps. My Lead Capture &
Conversion rate increased by
300%. I can scale it up or down
based on how my sales team is
ramping up!
Sales VP! Business App!
Developer!
I have already deployed our new mobile app
on AMAZON to sell our new service. Can we
quickly put this in production!
!
Please let me know when you are launching
the new product campaign, I can auto scale
AWS in real time or reserve some capacity!
Finance!
Manager!
I don’t know how to
handle the variable
SaaS IT Spend in my
budget. It’s a pain to
handle all the Saas
Accounts and Billing.!
CFO!
Cool!! I have a Bill of SaaS IT. But
how do I co-relate this to the by
General Ledger. Are my Cloud
Providers in Compliance? How
much am I spending every month
on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!
Mr. CEO I have a New!
IT Consumption Model Going !!!!
!
It’s about Speed, Choice, Visibility &!
Control. IT is a cloud enabler with!
a self service model!
We have discovered all the
accounts and assets deployed
in AWS. We understand the
app arch, capacity & security
and cost requirements,!
IT Manager & BU!
Infra-Ops &
Developer!Please use your dev tool of choice (e.g.
Chef). We understand the capacity
requirements and will setup the production
blueprints for your workload.!
Archs, Ops &
IT Managers!
Let’s analyze each app workload
profile and determine the path to
migrate internal apps to cloud with the
best fit provider Lets take our private
cloud/CMP and add it to the cloud
brokerage platform.!
Hours &!
Days!
Hours!
Hours!
Days!
Days &
Weeks!
Days &
Weeks!
Cloud Service Broker!
Saas!
Paas!
Iaas!
BPaaS &!
ITO!
Lets Go!!!!
Broker Group!
16. Enterprise Cloud: The End State Model by Gravitant CSB!
16!
I love cloud!! Its
driving new
revenue for me!
CEO!
Wait a Minute!!!
I am using Salesforce and Marketo
SaaS Apps. My Lead Capture &
Conversion rate increased by
300%. I can scale it up or down
based on how my sales team is
ramping up!
Sales VP! Business App!
Developer!
I have already deployed our new mobile app
on AMAZON to sell our new service. Can we
quickly put this in production!
!
Please let me know when you are launching
the new product campaign, I can auto scale
AWS in real time or reserve some capacity!
Finance!
Manager!
I don’t know how to
handle the variable
SaaS IT Spend in my
budget. It’s a pain to
handle all the Saas
Accounts and Billing.!
CFO!
Cool!! I have a Bill of SaaS IT. But
how do I co-relate this to the by
General Ledger. Are my Cloud
Providers in Compliance? How
much am I spending every month
on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!
Mr. CEO I have a New!
IT Consumption Model Going !!!!
!
It’s about Speed, Choice, Visibility &!
Control. IT is a cloud enabler with!
a self service model!
CEO & CFO!
& CIO!
We have tracked all AWS and other Cloud
Accounts and constructed a Bill of IT for each.!
We can predict IT spend and control budget
through automated policies. All Cloud billing is
managed in one place!
We can control access to apps and secure
deployment of apps and data based on corporate
policy!
We have discovered all the
accounts and assets deployed
in AWS. We understand the
app arch, capacity & security
and cost requirements,!
IT Manager & BU!
Infra-Ops &
Developer!Please use your dev tool of choice (e.g.
Chef). We understand the capacity
requirements and will setup the production
blueprints for your workload.!
Archs, Ops &
IT Managers!
Let’s analyze each app workload
profile and determine the path to
migrate internal apps to cloud with the
best fit provider Lets take our private
cloud/CMP and add it to the cloud
brokerage platform.!
For custom configurations, such as a Hadoop
environment, go to our Solution Configurator to
design it, size it, price it, select providers, and order
the solution. Then you can track fulfillment,
utilization while controlling cost and scalability!
IT Manager!
& BU!
CIO, CFO.BU!
We will select the best fit providers and
contract them to be in our approved
vendor list for best value.!
!
Hours &!
Days!
Hours!
Hours!
Days!
Days &
Weeks!
Days &
Weeks!
Cloud Service Broker!
Saas!
Paas!
Iaas!
BPaaS &!
ITO!
Lets Go!!!!
Broker Group!
17. Enterprise Cloud: The End State Model by Gravitant CSB!
17!
I love cloud!! Its
driving new
revenue for me!
CEO!
Wait a Minute!!!
I am using Salesforce and Marketo
SaaS Apps. My Lead Capture &
Conversion rate increased by
300%. I can scale it up or down
based on how my sales team is
ramping up!
Sales VP! Business App!
Developer!
I have already deployed our new mobile app
on AMAZON to sell our new service. Can we
quickly put this in production!
!
Please let me know when you are launching
the new product campaign, I can auto scale
AWS in real time or reserve some capacity!
Finance!
Manager!
I don’t know how to
handle the variable
SaaS IT Spend in my
budget. It’s a pain to
handle all the Saas
Accounts and Billing.!
CFO!
Cool!! I have a Bill of SaaS IT. But
how do I co-relate this to the by
General Ledger. Are my Cloud
Providers in Compliance? How
much am I spending every month
on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!
Mr. CEO I have a New!
IT Consumption Model Going !!!!
!
It’s about Speed, Choice, Visibility &!
Control. IT is a cloud enabler with!
a self service model!
CEO & CFO!
& CIO!
We have tracked all AWS and other Cloud
Accounts and constructed a Bill of IT for each.!
We can predict IT spend and control budget
through automated policies. All Cloud billing is
managed in one place!
We can control access to apps and secure
deployment of apps and data based on corporate
policy!
We have discovered all the
accounts and assets deployed
in AWS. We understand the
app arch, capacity & security
and cost requirements,!
IT Manager & BU!
Infra-Ops &
Developer!Please use your dev tool of choice (e.g.
Chef). We understand the capacity
requirements and will setup the production
blueprints for your workload.!
Archs, Ops &
IT Managers!
Let’s analyze each app workload
profile and determine the path to
migrate internal apps to cloud with the
best fit provider Lets take our private
cloud/CMP and add it to the cloud
brokerage platform.!
For custom configurations, such as a Hadoop
environment, go to our Solution Configurator to
design it, size it, price it, select providers, and order
the solution. Then you can track fulfillment,
utilization while controlling cost and scalability!
IT Manager!
& BU!
CIO, CFO.BU!
We will select the best fit providers and
contract them to be in our approved
vendor list for best value.!
!
Hours &!
Days!
Hours!
Hours!
Days!
Days &
Weeks!
Days &
Weeks!
Business v/s IT!
Cloud Service Broker!
Saas!
Paas!
Iaas!
BPaaS &!
ITO!
Lets Go!!!!
Broker Group!
18. Contact Us!
18!
Contact us at TellMeMore@Gravitant.com!
!
For more info on, visit:
www.gravitant.com/!
!
Engage with us on social media!
Twitter: @Gravitant !
LinkedIn: www.linkedin.com/company/Gravitant !