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Chapter 7 customer questions to quality service

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Chapter 7 customer questions to quality service

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Chapter 7 ,[object Object],[object Object],[object Object],[object Object]
Handling Customer Enquiries ,[object Object],[object Object],[object Object]
Handling product return ,[object Object],[object Object],[object Object],[object Object],[object Object]
Handling product return ,[object Object],[object Object],[object Object]
Sales or service breakdown ,[object Object],[object Object],[object Object],[object Object],[object Object]
Handling Customers’ complaint ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why is it important to have quality customer service?
Quality Customer Service ,[object Object],[object Object],[object Object]
Quality Customer Service - Customers expect us to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Task 1 ,[object Object],[object Object],[object Object],[object Object]

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Chapter 7 customer questions to quality service

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  • 7. Why is it important to have quality customer service?
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