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Assessing and Assuring
Graduate Learning Outcomes
             National Fora
  Brisbane Melbourne Sydney Adelaide
                 Perth

      audio link to this presentation
AAGLO National Fora
              2012
                            WELCOME
●
Forum program
    ● 9:15 Registration
    ● 9:30 Opening and brief overview of AAGLO Project
    ● 9:45 Keynote address
       Professor Trudy W. Banta
    ●   10:45 Questions
    ●   11:10 Morning tea
    ●   11:30 Presentation of AAGLO interview findings
    ●   12:00 Workshop
         Response to issues raised (15 minutes - Trudy Banta)
    ● 1:30pm - 2:15pm Lunch
Forum Objectives
For participants to engage with colleagues
  in:
●       discussion of practice and issues in the assessment and assurance
        of graduate learning outcomes in the Australian higher education
        context
●       developing informed opinion to contribute to institutional decision-
        making at various levels
●       forming collaborations for further investigation and innovation in this
        area.



    ●
The AAGLO PROJECT
●   Funded in 2010 under the ALTC Strategic
    Priority Project Scheme to investigate
    ●   The types of assessment tasks most likely to
        provide convincing evidence of student
        achievement of or progress towards graduate
        learning outcomes? and,
    ●   The processes that best assure the quality of
        assessment of graduate learning outcomes.
●
●   Project team:
    ●   Simon Barrie (The University of Sydney)
    ●   Clair Hughes (The University of Queensland)
    ●   Geoffrey Crisp (RMIT)
    ●   Anne Bennison – Project Manager (The University of Queensland)

●   Timeline: Jan 2011 – August 2012
●   International reference group
●   Broad in scope and range of activities

    Project website http://www.itl.usyd.edu.au/projects/aaglo/
Project activities and outcomes to
                 date
        Activities                                      Outcomes

Situational analysis        “Related projects” identified and documented,
                            communication with project and institutional leaders
Literature review           Summary papers
                             1: The ALTC AAGLO project and the international standards agenda
Consultation with            2: Assurance of graduate learning outcomes through external review
reference group              3: Challenges of assessing Graduate Learning Outcomes (GLOs) in
                             work-based contexts
Visits to international      4: Standardised testing of graduate Learning Outcomes in Higher
                             Education
centres of excellence        5: Approaches to the assurance of assessment quality
Conference roundtables       6. Assessment policy issues in the effective assessment and assurance
                             of GLOs
                            Endnote library


Participation in national   Response to government discussion paper on the
debates                     Assessment of Generic Skills
                            Co-authorship of “Mapping learning and teaching
                            standards in Australian Higher education: An issues
                            and options paper”
Interviews                  Findings
Keynote
Trudy Banta - pioneer in outcomes
assessment
● Professor in Higher Education
● Senior Advisor to the Chancellor for
  Academic Planning and Evaluation at
  Indiana University - Purdue University
  (IUPUI)
● founding editor of “Assessment Update”
● numerous publications on outcomes
  assessment.
http://www.planning.iupui.edu/103.html
Questions
AAGLO INTERVIEW FINDINGS


 audio link to discussion of project findings
AAGLO Interviews
●   Ethical approval
●   Telephone interviews
●   Participants selected through LTAS project and in consultation with LTAS
    scholars
●   84 invitations to academics across 7 disciplines (Accounting/Business:
    Chemistry: Drama and performance: Engineering: History: Law: Veterinary
    Science) representing LTAS demonstration clusters and range of university
    types and locations throughout Australia
●   48 interviews conducted of approximately one hour (2 partial)
●   broad coverage of assessment and assurance practice and issues
●   Nvivo software for analysis and storage of data.
The disciplines we selected
          were ...
We interviewed ......
●   30 male and 18 female academics
●   academics from 26 institutions
●   15 Deans /Associate Deans
●   12 with program-level responsibilities
●   36 with single course responsibilities
●   41 who taught in one or more courses
●   17 involved in disciplinary initiatives around assessment and standards such
    as LTAS project
●   10 involved in other national projects
●   3 LTAS Discipline Scholars
●   4 Quality Verification System (QVS) and 2 other external reviewers
●   4 past or current members of disciplinary accreditation panels
●   several academics who had published in this area
Course levels
●   L1 - 13
●   L2 - 6
●   L3 - 14
●   L4 and above - 7
●   Masters - 5
TASKS NOMINATED AS APPROPRIATE
TO THE ASSESSMENT OF GLOS
Key assessment tasks by
                  discipline
                                      Drama            History   Law    Vet     TOTAL
                       Busi   Chemi           Engine                   Scienc
                       ness    stry            ering                     e




Critical review or      2      0       1        1        5       4       1       14
essay
Examinations            0      0       0        0        0       1       4       5
Oral presentation       5      1       1        3        0       1       0       11
Performance             0      0       5        0        0       0       0       5
Reflective piece        1      0       1        2        0       3       0       7
Report                  6      6       1        6        0       1       1       21
Tutorial and            1      2       3        1        0       3       1       11
rehearsal activities
Work placement          1      0       0        0        0       2       0       3
Working                 0      0       0        3        0       0       0       3
demonstration
Other                   0      0       1        2        1       2       3       11

Multicomponent          5      0       1        5        1       4       1       17
tasks
GLOs assessed using nominated
           tasks
Other task features

Task relationship patterns within a course
 Cumulative (a series of related tasks combined as a single product) –
 9
 Linked – 15 (successful completions of a task indicated likelihood of
 success in following tasks)
 Repetitive -3 (same task repeated several times to develop expertise)
 Independent -16 (different tasks assessed different components of a
 course)
Active student role
Effective task characteristics
● Multiple, related stages
● Aligned with course learning objectives – incorporation of
  TLOs such as self-organisation, management, lifelong
  learning: reflect on social, cultural and ethical issues: apply
  local and international perspectives; plan ongoing personal
  and professional development.
● Blurred distinction between learning and assessment
  activities
● Activities and text types characteristic of profession
● Authentic contexts, roles and audiences
    ● 12 real-life
    ● 25 lifelike (definitional range)
●   Careful group task design, management and grading
●   Active role that developed student capacity for self-
    assessment and self-directed learning
HOW IS TASK QUALITY ASSURED?
Task quality assurance practice
Pre-implementation                         Post-implementation
●   Assessment policy                      ●       Formal evaluation processes (24)
●   Other related policy (e.g. Quality             incorporating:
    Assurance)                                     ●   review of student satisfaction surveys
●   Mapping of program curriculum inputs           ●   monitoring by boards of examiners or
    (25) or program assessment (5)                     other committees
                                                   ●   audits and reviews
●   Formal approval processes for new              ●   documentation and reporting of
    and revised assessment by variously                responsive action by course and
    titled committees                                  program coordinators and sometimes
      ●   Course level (3)                             individual teaching staff.
      ●   Program level (14)               ●       Student representation on faculty TL
      ●   Faculty or school level (26)             Committees (6)
      ●   Institutional level (8)          ●       Response to student complaints (1)
      ●   Multiple level (15)              ●       Informal only (6)
●   Some approval for examinations only        ●
●   Informal only (5)
                                               ●
Assuring task quality
●   Approval from a whole-of-program perspective
●   Approval for significant change as well as for new
    assessment tasks
●   Effort spent prior to implementation to save effort after
    implementation
●   Where multiple approval is required at least one level
    provides feedback beyond policy compliance
●   Consequential review and evaluation procedures –
    action required and reported
●   Institutional data collection and reporting support the
    evaluation process
●   Inclusive – all have some level of responsibility for
    assessment quality
●
HOW IS THE QUALITY OF TASK
JUDGEMENTS ASSURED?
The basis of judgements
●   Course LOs based on institutional
    graduate attributes (28), personal
    experience (17) and accreditation
    requirements (12)
●   Common practice to provide criteria with
    marks, criteria and standards rubrics or
    marking guidelines
●   Links between wording of course LOs and
    assessment criteria often unclear
●
Assuring standards
                                                      Post-judgement –
Pre-judgement -
                                                      (consensus moderation)
(calibration)
Examples                                              ●         No moderation rare and usually if
                                                                only single marker
●   Workshop for staff to induct them into the standard   ●     Moderation could be informal.
    expected for the award of different grades                    ●    The teams marking the
                                                                       assignment often sit in the same
●   Project work is required at each level of the program
                                                                       room to mark they don’t have to
    with about 70 academics involved in the
    assessment process. As part of their induction they                but normally do so as this is
    are provided with a training session during which                  another opportunity for informal
    everyone marks particular group reports from                       moderation.
    previous years and displays their mark on yellow
    paper on the reports around the room to enable        ●     Consensus moderation most
    them to compare their standards with those of               common approach (85 comments), e.
    others
                                                                g.
●   Preliminary marking of selected papers, discussion            ●    discussion to reach agreement
    of the application of criteria and standards prior to         ●    double marking
    marking of remainder of papers                                ●    random checks by coordinator
●   Much marking is undertaken by sessional staff.
                                                          ●     Some instances (5) of normal
                                                                distribution requirement with rescaling
    They are gathered together andR. (2012). Assuring comparability of achievement standards in higher
                          Sadler, D. the criteria are
    explained. The unit team pick out a small numbermoderation to calibration. Manuscript submitted for
                          education: From consensus of          of ‘outliers’ or justification required
                      publication.
    assignments randomly to mark and discuss. After
Assuring judgement quality
●   Shared standards at program and course level
●   Effort spent to establish standards prior to
    judgements to save effort after judgements
    have been made
●   Criteria and standards basis for both
    assessment judgements and moderation
●   Inclusive – all have some level of
    responsibility for assessment judgements
    including casual staff
●   Resourcing to support effective calibration and
    moderation processes – rescaling cheaper but
    less effective as professional development
HOW IS STUDENT PROGRESS
REPORTED ACROSS THE YEARS OF A
PROGRAM?
Recording student GLO
          progress through a
               program
●       Few examples of progressive recording of student GLO development
●       Most common was aggregation of course grades in summary numerical
        forms such as those required for progressive GPA calculation
●       Some year level (horizontal) approaches
●       Mapping of inputs on assumption that coverage of GLOs in combination
        with aligned assessment a logical proxy measure of progress. Challenged in
        institutions with standardised grade cut-offs such as 50% “Pass” grades.
●       3 reports of informal approaches with small student cohorts (e.g. team
        meetings)
●       Reservations about ePortfolios effectiveness as practice inconsistent
●       Most reported monitoring student progress as a current priority – wait and
        see attitude to possible TEQSA requirements
    ●
CAN YOU IDENTIFY EXAMPLES OF
QUALITY IMPROVEMENT RESULTING
FROM QUALITY ASSURANCE
PRACTICES?
Quality improvement
Examples
● Nomination of task role and audience for report
  after participation in ‘Achievement Matters’ project
● Lecturer feedback more challenging after
  discussion and observation of feedback provided
  by colleagues
● Tutor provision of annotated samples of work to
  students to facilitate understanding of criteria and
  standards
All example attributed to quality assurance
  processes that encouraged and facilitated dialogue
  with colleagues

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AAGLO Forum May 2012v2

  • 1. Assessing and Assuring Graduate Learning Outcomes National Fora Brisbane Melbourne Sydney Adelaide Perth audio link to this presentation
  • 2. AAGLO National Fora 2012 WELCOME ● Forum program ● 9:15 Registration ● 9:30 Opening and brief overview of AAGLO Project ● 9:45 Keynote address Professor Trudy W. Banta ● 10:45 Questions ● 11:10 Morning tea ● 11:30 Presentation of AAGLO interview findings ● 12:00 Workshop Response to issues raised (15 minutes - Trudy Banta) ● 1:30pm - 2:15pm Lunch
  • 3. Forum Objectives For participants to engage with colleagues in: ● discussion of practice and issues in the assessment and assurance of graduate learning outcomes in the Australian higher education context ● developing informed opinion to contribute to institutional decision- making at various levels ● forming collaborations for further investigation and innovation in this area. ●
  • 4. The AAGLO PROJECT ● Funded in 2010 under the ALTC Strategic Priority Project Scheme to investigate ● The types of assessment tasks most likely to provide convincing evidence of student achievement of or progress towards graduate learning outcomes? and, ● The processes that best assure the quality of assessment of graduate learning outcomes. ●
  • 5. Project team: ● Simon Barrie (The University of Sydney) ● Clair Hughes (The University of Queensland) ● Geoffrey Crisp (RMIT) ● Anne Bennison – Project Manager (The University of Queensland) ● Timeline: Jan 2011 – August 2012 ● International reference group ● Broad in scope and range of activities Project website http://www.itl.usyd.edu.au/projects/aaglo/
  • 6. Project activities and outcomes to date Activities Outcomes Situational analysis “Related projects” identified and documented, communication with project and institutional leaders Literature review Summary papers 1: The ALTC AAGLO project and the international standards agenda Consultation with 2: Assurance of graduate learning outcomes through external review reference group 3: Challenges of assessing Graduate Learning Outcomes (GLOs) in work-based contexts Visits to international 4: Standardised testing of graduate Learning Outcomes in Higher Education centres of excellence 5: Approaches to the assurance of assessment quality Conference roundtables 6. Assessment policy issues in the effective assessment and assurance of GLOs Endnote library Participation in national Response to government discussion paper on the debates Assessment of Generic Skills Co-authorship of “Mapping learning and teaching standards in Australian Higher education: An issues and options paper” Interviews Findings
  • 7. Keynote Trudy Banta - pioneer in outcomes assessment ● Professor in Higher Education ● Senior Advisor to the Chancellor for Academic Planning and Evaluation at Indiana University - Purdue University (IUPUI) ● founding editor of “Assessment Update” ● numerous publications on outcomes assessment. http://www.planning.iupui.edu/103.html
  • 9. AAGLO INTERVIEW FINDINGS audio link to discussion of project findings
  • 10. AAGLO Interviews ● Ethical approval ● Telephone interviews ● Participants selected through LTAS project and in consultation with LTAS scholars ● 84 invitations to academics across 7 disciplines (Accounting/Business: Chemistry: Drama and performance: Engineering: History: Law: Veterinary Science) representing LTAS demonstration clusters and range of university types and locations throughout Australia ● 48 interviews conducted of approximately one hour (2 partial) ● broad coverage of assessment and assurance practice and issues ● Nvivo software for analysis and storage of data.
  • 11. The disciplines we selected were ...
  • 12. We interviewed ...... ● 30 male and 18 female academics ● academics from 26 institutions ● 15 Deans /Associate Deans ● 12 with program-level responsibilities ● 36 with single course responsibilities ● 41 who taught in one or more courses ● 17 involved in disciplinary initiatives around assessment and standards such as LTAS project ● 10 involved in other national projects ● 3 LTAS Discipline Scholars ● 4 Quality Verification System (QVS) and 2 other external reviewers ● 4 past or current members of disciplinary accreditation panels ● several academics who had published in this area
  • 13. Course levels ● L1 - 13 ● L2 - 6 ● L3 - 14 ● L4 and above - 7 ● Masters - 5
  • 14. TASKS NOMINATED AS APPROPRIATE TO THE ASSESSMENT OF GLOS
  • 15. Key assessment tasks by discipline Drama History Law Vet TOTAL Busi Chemi Engine Scienc ness stry ering e Critical review or 2 0 1 1 5 4 1 14 essay Examinations 0 0 0 0 0 1 4 5 Oral presentation 5 1 1 3 0 1 0 11 Performance 0 0 5 0 0 0 0 5 Reflective piece 1 0 1 2 0 3 0 7 Report 6 6 1 6 0 1 1 21 Tutorial and 1 2 3 1 0 3 1 11 rehearsal activities Work placement 1 0 0 0 0 2 0 3 Working 0 0 0 3 0 0 0 3 demonstration Other 0 0 1 2 1 2 3 11 Multicomponent 5 0 1 5 1 4 1 17 tasks
  • 16. GLOs assessed using nominated tasks
  • 17. Other task features Task relationship patterns within a course Cumulative (a series of related tasks combined as a single product) – 9 Linked – 15 (successful completions of a task indicated likelihood of success in following tasks) Repetitive -3 (same task repeated several times to develop expertise) Independent -16 (different tasks assessed different components of a course) Active student role
  • 18. Effective task characteristics ● Multiple, related stages ● Aligned with course learning objectives – incorporation of TLOs such as self-organisation, management, lifelong learning: reflect on social, cultural and ethical issues: apply local and international perspectives; plan ongoing personal and professional development. ● Blurred distinction between learning and assessment activities ● Activities and text types characteristic of profession ● Authentic contexts, roles and audiences ● 12 real-life ● 25 lifelike (definitional range) ● Careful group task design, management and grading ● Active role that developed student capacity for self- assessment and self-directed learning
  • 19. HOW IS TASK QUALITY ASSURED?
  • 20. Task quality assurance practice Pre-implementation Post-implementation ● Assessment policy ● Formal evaluation processes (24) ● Other related policy (e.g. Quality incorporating: Assurance) ● review of student satisfaction surveys ● Mapping of program curriculum inputs ● monitoring by boards of examiners or (25) or program assessment (5) other committees ● audits and reviews ● Formal approval processes for new ● documentation and reporting of and revised assessment by variously responsive action by course and titled committees program coordinators and sometimes ● Course level (3) individual teaching staff. ● Program level (14) ● Student representation on faculty TL ● Faculty or school level (26) Committees (6) ● Institutional level (8) ● Response to student complaints (1) ● Multiple level (15) ● Informal only (6) ● Some approval for examinations only ● ● Informal only (5) ●
  • 21. Assuring task quality ● Approval from a whole-of-program perspective ● Approval for significant change as well as for new assessment tasks ● Effort spent prior to implementation to save effort after implementation ● Where multiple approval is required at least one level provides feedback beyond policy compliance ● Consequential review and evaluation procedures – action required and reported ● Institutional data collection and reporting support the evaluation process ● Inclusive – all have some level of responsibility for assessment quality ●
  • 22. HOW IS THE QUALITY OF TASK JUDGEMENTS ASSURED?
  • 23. The basis of judgements ● Course LOs based on institutional graduate attributes (28), personal experience (17) and accreditation requirements (12) ● Common practice to provide criteria with marks, criteria and standards rubrics or marking guidelines ● Links between wording of course LOs and assessment criteria often unclear ●
  • 24. Assuring standards Post-judgement – Pre-judgement - (consensus moderation) (calibration) Examples ● No moderation rare and usually if only single marker ● Workshop for staff to induct them into the standard ● Moderation could be informal. expected for the award of different grades ● The teams marking the assignment often sit in the same ● Project work is required at each level of the program room to mark they don’t have to with about 70 academics involved in the assessment process. As part of their induction they but normally do so as this is are provided with a training session during which another opportunity for informal everyone marks particular group reports from moderation. previous years and displays their mark on yellow paper on the reports around the room to enable ● Consensus moderation most them to compare their standards with those of common approach (85 comments), e. others g. ● Preliminary marking of selected papers, discussion ● discussion to reach agreement of the application of criteria and standards prior to ● double marking marking of remainder of papers ● random checks by coordinator ● Much marking is undertaken by sessional staff. ● Some instances (5) of normal distribution requirement with rescaling They are gathered together andR. (2012). Assuring comparability of achievement standards in higher Sadler, D. the criteria are explained. The unit team pick out a small numbermoderation to calibration. Manuscript submitted for education: From consensus of of ‘outliers’ or justification required publication. assignments randomly to mark and discuss. After
  • 25. Assuring judgement quality ● Shared standards at program and course level ● Effort spent to establish standards prior to judgements to save effort after judgements have been made ● Criteria and standards basis for both assessment judgements and moderation ● Inclusive – all have some level of responsibility for assessment judgements including casual staff ● Resourcing to support effective calibration and moderation processes – rescaling cheaper but less effective as professional development
  • 26. HOW IS STUDENT PROGRESS REPORTED ACROSS THE YEARS OF A PROGRAM?
  • 27. Recording student GLO progress through a program ● Few examples of progressive recording of student GLO development ● Most common was aggregation of course grades in summary numerical forms such as those required for progressive GPA calculation ● Some year level (horizontal) approaches ● Mapping of inputs on assumption that coverage of GLOs in combination with aligned assessment a logical proxy measure of progress. Challenged in institutions with standardised grade cut-offs such as 50% “Pass” grades. ● 3 reports of informal approaches with small student cohorts (e.g. team meetings) ● Reservations about ePortfolios effectiveness as practice inconsistent ● Most reported monitoring student progress as a current priority – wait and see attitude to possible TEQSA requirements ●
  • 28. CAN YOU IDENTIFY EXAMPLES OF QUALITY IMPROVEMENT RESULTING FROM QUALITY ASSURANCE PRACTICES?
  • 29. Quality improvement Examples ● Nomination of task role and audience for report after participation in ‘Achievement Matters’ project ● Lecturer feedback more challenging after discussion and observation of feedback provided by colleagues ● Tutor provision of annotated samples of work to students to facilitate understanding of criteria and standards All example attributed to quality assurance processes that encouraged and facilitated dialogue with colleagues