Usability Show+Tell

[object Object],*a/k/a ‘ease of use’

You see it everywhere…Consumer Reports:

But what is usability, really? ,[object Object],[object Object]

Why do usability testing? ,[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object]

The 5 quality components of usability: ,[object Object],[object Object],[object Object],[object Object],[object Object]

The 5 quality components of usability, cont.-- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Recognition rather than recall ,[object Object],[object Object],[object Object],Aesthetic and minimalist design Aesthetic and minimalist design

What makes usability so important? ,[object Object],[object Object],[object Object]

… & one grim little table: * users’ ability to accomplish their tasks 45% ,[object Object],78% ,[object Object],63-73% ,[object Object],65% Avg. success rate 56% ,[object Object],Success rate* User tasks

Usability Myths ,[object Object],[object Object],[object Object]

Myth #1 : Too costly or not quantifiable ,[object Object],[object Object],[object Object],[object Object],[object Object]

Myth #2 : It’ll delay the launch date ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],Myth #3 : It stifles designers’ creativity

Usability Rock Stars ,[object Object],[object Object],[object Object],[object Object]

Usability Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Even more resources… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Usability Show+Tell

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Usability Show+Tell