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Brand Tracker
      Phase III – Brand Valuation


               A report submitted to
                 Prof. Govindrajan

In partial fulfillment of the requirement of the course
            Product and Brand Management
                     th
              On 18 September 2011


                             By
                   Rakesh Gakare (B10021)
                   Sharath Ghosh (B10024)
                 Shishir Ramkumar (B10025)
                 Siddharth Goutam (B10030)




                          2
Executive Summary
         During the 1980’s there was spate of mergers and acquisitions wherein a trend was observed
that the acquiring companies were paying over and above the book value of the acquired company. This
enigma was resolved when experts came up with the theory that the brands have an inherent value of
their own. This time period was the birth period of the concept of the brand valuation. Brand valuation
is the process in which the total financial value of the brand is estimated. There are several
methodologies that are used for brand valuation but there is no universal methodology that can be used
for the valuation of all the brands. Interbrand’s brand valuation method comes the closest to being a
standardised method to value brands.

          Interbrand’s method measures brand value under three pillars viz. financial performance of the
organization, role of the brand in the purchase decision and strength of the brand to ensure expected
future earnings. For the purpose of our research, a variation of this method was used to estimate the
value of the brand HP and two of its competitors (IBM and DELL).

        The annual report of the three companies were analysed to create a model that will give us the
estimated economic profits for the next five years as well as till perpetuity. The CAGR which was used to
forecast the future cash flows was assumed by analysing industry reports. To calculate the role of
branding index and brand strength score a survey was undertaken with the help of questionnaire and
with a sample size of 50.

        The brand value was calculated by multiplying the economic profit or the intangible earnings
and subsequently discounting it with the discounting rate derived from the brand strength score. HP
was valued at USD 23980.83 million while IBM was the leader with USD 39980.23 million and DELL stood
at meager USD 557.484 million.

        From this exercise we recommend that HP should emulate the strategies followed by IBM, IBM
should continue with its innovative policies as well as its strategic acquisition policies and incorporate
the brand in its operational execution and decision making. Dell on the other hand must go for an
aggressive brand building campaign to differentiate the brand DELL from its products.




                                                     3
Table of Contents


Executive Summary…………………………………………………..…………..…….….….. 3

Defining Brand Valuation…….……………………………………….…………………….. 5-9

Brand Valuation Approaches.…………………………………….………………….….… 10-12

Brand Value Measurement – Interbrand Model ………………………...……..… 13-18

Measurement of Brand Value………………………………………………………..…..… 13-18

Recommendation………………………………………………………………………………… 19-22

Annexure…………..…………………………….…………………………………………………… 23-31

Reference………….………………………………….………………………….…………………… 32




                                 4
5
What is a brand?
A brand is an intangible asset. Some see it as a name or logo others say that it is just a symbol of what
the brand stands for. To the company that owns the brand it is a future generator of cash flows. A brand
exists only because of its commitment to its internal values. Without that it is just a glorified product
name. Determining the value of the brand is usually a combination of direct and indirect measures. A
direct measurement process is one that arrives at a price based on what it can add to the bottom line.
An indirect method is measurement will value the brand based on what it can add to the bottom line.




Why is a brand valuable?
A brand is associated with tangible and emotional attributes that is intended to associate a good or a
service of one seller in order to differentiate them from other competitors selling the same kind of
goods or services. This makes a brand very valuable to the company that it belongs to




How did brand valuation originate?
There was a wave of brand acquisition in the 1980’s that exposed the hidden value in highly branded
companies. This brought brand valuation into the forefront. This included Nestle buying Rowntree,
Grand Metropolitan buying Pillsbury and Danone buying Nabisco’s European businesses. The amount
being paid to acquire strongly branded companies was increasingly higher than the net value of the
tangible assets in the books of the companies. This resulted in huge amounts of “good will” arising on
the acquisition of the brands. This goodwill was disguised as a mix of intangible assets such as Brands,
Patents, customer loyalty, and distribution contracts.




Why are brands valued?
Companies are increasingly recognizing the importance of brand guardianship and management as key
to the successful running of any business. The values associated with the product or services are
communicated through the brand to the consumer. Consumers no longer want just a service or product
but a relationship based on trust and familiarity. In return businesses will enjoy an earnings stream
secured by loyalty of customers who have ‘bought into’ the brand.




                                                     6
7
Most brand valuations models are classified into 2 categories

a. Research based approach

b. Purely financially driven approach



Research based approach

There are several brand equity models that use consumer data to assess the relative strength and
performance of the brand. But the drawback of this is that it does not take into account any of the
financial aspects of the brands. Thus it essentially does not take into consideration the future cash flows
that the brand would generate which is the most essential reason for the existence of the brand. The
research based methods use consumer loyalty and buying behavior that have an impact on the
economic performance of the brand. All these models try to interpret and measure the consumer’s
perception towards the brand. This includes various perceptive measures such as awareness,
knowledge, familiarity, relevance, purchase considerations, preference, satisfaction and
recommendation.

But these methods do not take into consideration the effects of certain factors like R&D and the design
of the brand. Thus they do not provide a clear link between specific market indicators and the financial
performance of the brand. This is to say that even though there is a high brand loyalty and a high recall,
it may not translate into high brand value.




                                                     8
Financially driven approach
1.      Cost based approaches
This method defines the value of the brand as all the cost incurred to bring the brand to the current
state. This is the sum of the developmental costs, marketing cost, advertising cost, sales cost and other
promotional cost etc. This is not a very accurate method for valuing a brand because there is no direct
relation between the costs incurred and the value added to the brand. Also for very old brands like Coca
cola which has been in existence for over 100 years, calculating this cost would not be possible.



2.      Comparable Approach
Another approach of valuing a brand is on the basis of comparison. But this is very difficult as the reason
for the existence of a brand is to create differentiation and thus there is no comparison possible.



3.      Price Premium approach
It is the value calculated as the net present value of the future price premiums that the brand can
generate over unbranded and generic competition. But most brands are intended not only top charge a
premium but also to secure future cash flows for the company by generating demand. The value
generation of these brands is in securing future volumes rather than securing premium prices. This is a
flawed method for products which do not have generic competition to which the premium price can be
compared.



4.      Economic use approach
Approaches that are driven exclusively by brand equity measures or financial measures lack either the
financial or the marketing component to provide a complete and robust assessment of the economic
value of brands. The economic use approach, which was developed in 1988, combines brand equity and
financial measures, and has become the most widely recognized and accepted methodology for brand
valuation. It has been used in more than 3,500 brand valuations worldwide. The value of the brand is
thus defined as the net present value of the future earnings generated by the brand.




                                                     9
10
Interbrand’s Brand Valuation Methodology




                             Measures the                              Measures that                            Measures the ability
     FINANCIAL PERFORMANCE




                                                                                               BRAND STRENGTH
                                                       ROLE OF BRAND
                             organisation's raw                        portion of the                           of the brand to
                             financial return to its                   decision to purchase                     secure the delivery
                             investors                                 that is attributal to                    of the expected
                             Operating Profit =                        the brand. This is                       future earnings. It is
                             Net Revenue - COGS                        exclusive of other                       reported on a 0-100
                             - Indirect Expenses                       aspects of the                           scale where 100 is
                                                                       product like price or                    perfect based on
                             Capital Charge =                          feature                                  evaluation across 10
                             Industry WACC                                                                      dimentions of Brand
                                                                                                                Activation




Interbrand’s approach is on the following 3 economic functions. This is the most adopted respected
economic use approach and thus it forms the basis of our work in this part of the project



•                 Brand’s function to create cost synergies

•                 Brand’s function to generate demand for the product and services

•                 Brand’s function to secure future demand and therefore reduce operative and financial risks.




                                                                               11
Interbrand’s method looks at the ongoing investment and management of the brand as a business asset.
This method takes into account all of the many ways in which a brand touches and benefits its
organization from attracting and retaining talent to delivering on customer expectations. The brand
value obtained can be used to guide strategic brand management so that the businesses can make
better and more informed decisions. There are 3 key aspects that contribute to the assessment; the
financial performance of the branded products and services, the role of the brand in the purchase
decision process and the strength o the brand.



Interbrand’s measures the brand strength of a brand on 10 parameters such as Commitment,
Protection, Clarity, Responsiveness, Authenticity, Relevance, Understanding, Consistency, Presence and
Differentiation.



  i.    Commitment: It is the measure of an organizations internal commitment or the belief in the
           brand. It is the extent to which the brand receives support in terms of time, influence and
           investment



  ii.   Protection: This component examines how secure the brand is across various dimensions. These
            dimensions vary from legal protection to design, scale or geographical spread



 iii.   Clarity: The brand’s value, positioning and proposition must be clearly informed and circulated
            within the organization, along with a clear view of its target audiences, customer insights
            and drivers. It is vital that those within the organization know and understand all of these
            elements, because everything that follows hinges on them.



 iv.    Responsiveness: This component looks at a brand’s ability to adapt to market changes,
           challenges and opportunities. The brand should have a desire and ability to constantly
           evolve and renew itself.



  v.    Authenticity: This component is about how soundly a brand is based on an internal capability.
           Authenticity asks if a brand has a defined heritage and a well-grounded value set, as well as
           if it can deliver against customers’ expectations.



 vi.    Relevance: This component estimates how well a brand fits with customer needs, desires and
            decision criteria across all appropriate demographics and geographies.


                                                    12
vii.    Understanding: Not only should the customers recognize the brand but there must also be an in
           depth understanding of its distinctive qualities and characteristics, as well as those of the
           brand owners



viii.   Consistency: this measures the degree to which the brand is experienced without fail across all
           touch points and formats.



 ix.    Presence: This measures the degree to which a brand feels omnipresent and how positively
            consumers, customers and opinion formers discuss it in both traditional and social media.



  x.    Differentiation: This is the degree to which customers perceive the brand to have a positioning
            that is distinct from the competition




                                                   13
14
Measurement of brand value
(for detailed workings please check the excel sheets attached)


   •   A variation of the Interbrand’s brand valuation model was used to calculate the brand value of
           HP and its 2 competitors Dell and IBM.
   •   For the purpose of the research a questionnaire was designed and 50 respondents were
           surveyed. This was done to find out the role of branding index and the brand strength score

(see annexure for the questionnaire).


Financial Analysis


   •   The annual reports of the parent companies of the 3 brands were analyzed to develop the
           Discounted Cash Flow model.
   •   For the financial years ending 2008, 2009, and 2010 the figures were directly picked up from the
           audited financial statements and for the year ending 2011, data was extrapolated from the
           unaudited quarterly reports published.
   •   The overall growth of the industry was taken from an Forrester industry report and keeping that
           as the base the assumed YoY growth rate for the next 5 years was arrived at. This growth
           rate was kept same for the 3 brands for the ease of comparison. • All expenses have been
           treated as a percentage of revenue while revenue, assets and current liabilities were treated
           as a function of the growth rate.
   •   For extrapolating the expenses for the next 5 years the average value of the last 3 years have
           been taken into consideration.
   •   The industry WACC was taken as the capital charge to arrive at the intangible earnings.
   •   Total assets – Current Liabilities = Net Plant Property and equipments
   •   (Net Plant Property and Equipments * Capital Charge) – NOPAT = Intangible earnings

                      Year                                            Rate of growth
                      2012                                                 12%
                      2013                                                 12%
                      2014                                                 13%
                      2015                                                 12%
                      2016                                                 11%
                    Terminal                                                5%




                                                  15
Brand Index


  •   The Brand index is the parameter which leads to purchase of a particular brand apart from price
          and feature.
  •   A research was conducted where the
          respondents were asked to rate, on a
          scale of 1 to 5 where 1 is the lowest
          and 5 is the highest, IBM, HP and
          DELL on the 10 parameters on the
          Interbrand Valuation model
          mentioned above.
  •   The mean scores for each parameter and
          for each brand have been taken and
          multiplied with weights.
  •   10% weight age have been assigned to
          each attribute. The weighted average
          total and subsequently the brand index have been prepared for each brand.
  •   The above picture shows the position of each brand in the brand index.
  •   The closer the value to 0 the more diversified it is and is a Brand. The closer to 100 more
          commoditized the products are. HP had a score of 61.52 which is close to the industry
          average (industry average is 62).

Brand earnings = Intangible Earnings * Role of Brand Index




                                                16
Brand Strength


    •   For calculating the brand strength, the sum total of all the rates for the brands have been taken.
    •   Since brand strength is a relative measure the total of each attribute have been taken and
            accordingly, by calculating the
            average of the sum, weights have
            been assigned to each attribute.
    •   The scores of each brand for each
            attribute have been calculated by
            multiplying the weights with the
            average values.
    •   The sum total of all the attributes
            gives the brand strength score for
            the respective brands.
    •   The discount rate is used to calculate
            the risk associated with the cash
            flows of the brand. The assumption has been taken that the industry average WACC would
            be the risk free rate.
    •   The industry WACC that has been calculated taking into consideration the 3 brands is the rate at
            which the riskiness of the future cash flows for the Technology sector is the least.
    •   The industry WACC has been taken as the average WACC of the 3 brands under consideration.
            Interbrand uses a proprietary algorithm which calculates the brand discounting factor from
            the brand strength score.
    •   Here in our research, we have assumed that a brand strength score of 100 would entitle a
            discounting rate which is equivalent to the industry WACC.
    •   The brand earnings were discounted with the brand WACC to arrive at the present value of the
            future cash flows with year 0 being 2011.

Particulars                         Brand Strength Score                WACC
Industry                            100                                 9.46%
HP                                  60.95                               15.52%
IBM                                 61.77                               15.31%
DELL                                59.88                               15.80%




                                                    17
Brand Valuation
•        All the present values of the future cash flows including the terminal cash flows were added to
arrive at the value of the brand in the year 2011

                     Brands                                        Value (as of 2011) (values in million)
                       HP                                                        $23980.83
                      IBM                                                        $39980.23
                      DELL                                                        $557.48

                          IBM                                            Forecasted
                                                           12%         12%       13%        12%       11%
                                                           2012        2013      2014       2015      2016

                   Total Net Revenues                     114852      128634    145356.1   162799    180706.7
                       Cost of Sales                      62827       70366      79513     89055      98851
             Cost of Sales as a % of Revenue     55%
                      Gross Margin                         52025      58268      65843     73744      81856

                           R&D                            7000.768 3551.713 4013.436 4495.048 4989.503
             Cost of R&D as a % of Revenue      6.10%
                      Depreciation                        4409.666 4938.826 5580.873 6250.578 6938.141
             Depreciation as a % of Revenue     3.84%
                       Overheads                          25679.56 28761.11 32500.05 36400.06 40404.07
              Overheads as a % of revenue      22.36%
                          EBITA                            14935      21016      23748     26598      29524
                    Applicable Taxes                        3734       5254       5937      6650       7381
                         NOPAT                             11201      15762      17811     19949      22143

                       Total Assets                       142314.2 159391.9 180112.8 201726.4 223916.3
                    Current Liabilities                   50880.97 56986.69 64394.96 72122.35 80055.81
                         NET PPE                          91433.22 102405.2 115717.9 129604 143860.5
                      Capital Charge                        8595     9626    10877    12183    13523
                   Intangible Earnings                      2606     6136     6934     7766     8620

                 Role of Branding Index
                     Brand Earnings                       1606.60     3782.27   4273.96    4786.84   5313.39
                  Brand Strength Score
                  Brand Discount Rate
               Discounted Brand Earnings                  1393.289 2844.58 2787.595 2707.576 2606.374
                 Terminal Growth Rate          26544.06

                      Brand Value              39980.29




                                                            18
HP                                                 Forecasted
                                                         12%         12%       13%            12%           11%
                                                         2012       2013      2014            2015          2016

Total Net Revenues                                  142050         159096 179778.9       201352 223501.2
Cost of Sales                                       108053         121019 136752         153162 170010
Cost of Sales as a % of Revenue         76.07%
Gross Margin                                         33997          38077      43027      48190         53491

R&D                                                3685.018 987.7843 1116.196            1250.14 1387.655
Cost of R&D as a % of Revenue            2.59%
Depreciation                                       3601.114 4033.248          4557.57 5104.479 5665.972
Depreciation as a % of Revenue           2.54%
Overheads                                          14872.58 16657.29 18822.74 21081.47 23400.43
Overheads as a % of revenue             10.47%
EBITA                                                11839          16399      18531      20754         23037
Applicable Taxes                                      2368           3280       3706       4151          4607
NOPAT                                                 9471          13119      14825      16604         18430

Total Assets                                       150521.3 168583.8 190499.7 213359.7 236829.3
 Current Liabilities                               61971.12 69407.66 78430.65 87842.33 97504.99
NET PPE                                            88550.16 99176.18 112069.1 125517.4 139324.3
Capital Charge                                         8324     9323    10534    11799    13096
Intangible Earnings                                    1147     3797     4290     4805     5333

Role of Branding Index
Brand Earnings                                     705.8212 2335.624 2639.256 2955.966 3281.123
Brand Strength Score
Brand Discount Rate
Discounted Brand Earnings                          610.9948 1750.204 1712.024 1659.857 1594.911
Terminal Growth Rate                   15918.79

Brand Value                            23980.83

                 DELL                                             Forecasted
                                                  12%           12%       13%          12%           11%
                                                  2012          2013      2014         2015          2016

         Total Net Revenues                       71562         80150    90569.39   101438      112595.9
             Cost of Sales                        58505         65525     74044     82929        92051
   Cost of Sales as a % of Revenue   81.75%
            Gross Margin                          13058         14624       16526      18509     20545

                R&D                             796.616         892.21   1008.197 1129.181 1253.391
   Cost of R&D as a % of Revenue      1.11%
            Depreciation                        815.5285 913.3919 1032.133 1155.989 1283.148
   Depreciation as a % of Revenue     1.14%
             Overheads                          8520.32 9542.759 10783.32 12077.32 13405.82
    Overheads as a % of revenue      11.91%
               EBITA                              2925          3276        3702       4146          4602
          Applicable Taxes                        585           655         740        829           920
               NOPAT                              2340          2621        2962       3317          3682

            Total Assets                        51372.62 57537.33 65017.19 72819.25 80829.37
          Current Liabilities                   27866.75 31210.76 35268.16 39500.34 43845.38
              NET PPE                           23505.87 26326.57 29749.03 33318.91 36983.99
           Capital Charge                         2210     2475     2796     3132     3476
         Intangible Earnings                      131      146      165      185      205

       Role of Branding Index
           Brand Earnings                       78.84535 88.30679 99.78667 111.7611 124.0548
        Brand Strength Score
        Brand Discount Rate                     68.09007 65.85816 64.26814 62.16151 59.5871
     Discounted Brand Earnings
       Terminal Growth Rate          579.5523

              Brand Value            557.4842



                                                    19
20
Inferences and Recommendations

HP
   • HP continues to evolve from a product to a services brand.
  • In the course of its evolution HP needs to show that the innovation it is known for in its
         hardware will be replicated in its new offers.
  • The decision/ news that HP is planning on selling off its flagship PC, Laptop and Smart Phones
         divisions has resulted in a comparatively low Brand strength score to its competitor IBM.
         This in turn in the mind of the respondents the riskiness of the cash flows has increased
  • HP in its new communication has to ensure that even with the sale of its flagship divisions and
         subsequent foray into the services and software division it will still be able to maintain its
         quality and innovativeness that made it a market leader in the hardware segment.
  • HP can adopt the strategy of following the market leader as it can emulate the strategies that
         IBM followed to become the world’s most valuable brand next only to Coca Cola.

IBM
     • IBM leads the pack with the brand value of almost $40 billion which shows that IBM’s
     evolution from hardware to service to knowledge to innovation has been successful.

     • IBM’s focus on emerging economies has allowed to tap into a goldmine by providing the
     infrastructure to its developing clients

     • IBM’s gamble to go for a social media initiative has leveraged its brand strength component
     resulting in a comparatively higher brand strength score.

     • IBM should continue with its strategic acquisitions policy as it leads to incorporation of best
     practices, intellectual property rights and higher revenue in the organization.

     • IBM has a low score in the commitment category, shows that the organization should
     incorporate the brand as it is perceived by the consumers in its operational execution and decision
     making. This will help IBM stay true to its positioning statement “Lets Build a smarter Planet”

DELL
  •     DELL in the recent years has been trying to move away from its market oriented policies and
           move into brand building.
  •     DELL has lost its dominance in the cloud computing segment to NEC and Fujitsu but still DELL
           continues to do some exiting work in the social media
  •     DELL’s low score in both role of brand and brand strength shows that DELL is considered more of
           a product than a brand.
  •     DELL has to an aggressive stance in its communication to its customers to ensure that its
           consumers start recognizing DELL as a brand rather than a product as it is the brand which
           will ensure its future cash flows, rather than the product as they can be duplicated and
           made obsolete by the competitors.



                                                    21
22
Questionnaire

Please select "only" one option per brand

* Required

Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"commitment" *Commitment - the extent to which the brand receives support in terms of time,
influence and investment

             1   2     3     4     5


IBM


HP


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"protection" *Protection - examines how secure a brand is across a number of dimensions (legal
protection, proprietary ingredient, design, scale or geographic spread)

             1   2     3     4     5


IBM


HP


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"clarity" *Clarity - measures the degree to which the brand is truly dedicated to understanding and
defining their customer

             1   2     3     4     5


IBM


HP


                                                   23
1     2      3     4     5


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"responsiveness" *Responsiveness - the brand's ability to adapt to market changes, challenges and
opportunity

           1     2      3     4     5


IBM


HP


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"authenticity" *Authenticity - if a brand has a defined heritage and a well grounded value set as well as if
it can deliver against customer's expectations

           1     2      3     4     5


IBM


HP


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"relevance" *Relevance - how well a brand fits with the customer's needs, decision and decision criteria
across all appreciate demographics and geographies

           1     2      3     4     5


IBM


HP




                                                    24
1     2     3     4     5


DELL


Rate the following companies on a score of 1-10 (1 being the lowest and 10 being the highest) for
"presence" *Presence - the degree of how positively consumers, customers and opinion formers discuss
it in both traditional and social media

           1     2     3     4     5


IBM


HP


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"understanding"*Understanding - in-depth understanding of the brand distinctive quality and
charecteristics

           1     2     3     4     5


IBM


HP


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"consistency" *Consistency - the degree to which a brand is experienced without fail across all touch-
points and formats

           1     2     3     4     5


IBM


HP




                                                   25
1     2     3     4     5


DELL


Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for
"differentiation"*Differentiation - the degree to which customers perceive the brand to a positioning
that is distinct to its competition

           1     2     3     4     5


IBM


HP


DELL


 Submit




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Brand valuation hp

  • 1. 1
  • 2. Brand Tracker Phase III – Brand Valuation A report submitted to Prof. Govindrajan In partial fulfillment of the requirement of the course Product and Brand Management th On 18 September 2011 By Rakesh Gakare (B10021) Sharath Ghosh (B10024) Shishir Ramkumar (B10025) Siddharth Goutam (B10030) 2
  • 3. Executive Summary During the 1980’s there was spate of mergers and acquisitions wherein a trend was observed that the acquiring companies were paying over and above the book value of the acquired company. This enigma was resolved when experts came up with the theory that the brands have an inherent value of their own. This time period was the birth period of the concept of the brand valuation. Brand valuation is the process in which the total financial value of the brand is estimated. There are several methodologies that are used for brand valuation but there is no universal methodology that can be used for the valuation of all the brands. Interbrand’s brand valuation method comes the closest to being a standardised method to value brands. Interbrand’s method measures brand value under three pillars viz. financial performance of the organization, role of the brand in the purchase decision and strength of the brand to ensure expected future earnings. For the purpose of our research, a variation of this method was used to estimate the value of the brand HP and two of its competitors (IBM and DELL). The annual report of the three companies were analysed to create a model that will give us the estimated economic profits for the next five years as well as till perpetuity. The CAGR which was used to forecast the future cash flows was assumed by analysing industry reports. To calculate the role of branding index and brand strength score a survey was undertaken with the help of questionnaire and with a sample size of 50. The brand value was calculated by multiplying the economic profit or the intangible earnings and subsequently discounting it with the discounting rate derived from the brand strength score. HP was valued at USD 23980.83 million while IBM was the leader with USD 39980.23 million and DELL stood at meager USD 557.484 million. From this exercise we recommend that HP should emulate the strategies followed by IBM, IBM should continue with its innovative policies as well as its strategic acquisition policies and incorporate the brand in its operational execution and decision making. Dell on the other hand must go for an aggressive brand building campaign to differentiate the brand DELL from its products. 3
  • 4. Table of Contents Executive Summary…………………………………………………..…………..…….….….. 3 Defining Brand Valuation…….……………………………………….…………………….. 5-9 Brand Valuation Approaches.…………………………………….………………….….… 10-12 Brand Value Measurement – Interbrand Model ………………………...……..… 13-18 Measurement of Brand Value………………………………………………………..…..… 13-18 Recommendation………………………………………………………………………………… 19-22 Annexure…………..…………………………….…………………………………………………… 23-31 Reference………….………………………………….………………………….…………………… 32 4
  • 5. 5
  • 6. What is a brand? A brand is an intangible asset. Some see it as a name or logo others say that it is just a symbol of what the brand stands for. To the company that owns the brand it is a future generator of cash flows. A brand exists only because of its commitment to its internal values. Without that it is just a glorified product name. Determining the value of the brand is usually a combination of direct and indirect measures. A direct measurement process is one that arrives at a price based on what it can add to the bottom line. An indirect method is measurement will value the brand based on what it can add to the bottom line. Why is a brand valuable? A brand is associated with tangible and emotional attributes that is intended to associate a good or a service of one seller in order to differentiate them from other competitors selling the same kind of goods or services. This makes a brand very valuable to the company that it belongs to How did brand valuation originate? There was a wave of brand acquisition in the 1980’s that exposed the hidden value in highly branded companies. This brought brand valuation into the forefront. This included Nestle buying Rowntree, Grand Metropolitan buying Pillsbury and Danone buying Nabisco’s European businesses. The amount being paid to acquire strongly branded companies was increasingly higher than the net value of the tangible assets in the books of the companies. This resulted in huge amounts of “good will” arising on the acquisition of the brands. This goodwill was disguised as a mix of intangible assets such as Brands, Patents, customer loyalty, and distribution contracts. Why are brands valued? Companies are increasingly recognizing the importance of brand guardianship and management as key to the successful running of any business. The values associated with the product or services are communicated through the brand to the consumer. Consumers no longer want just a service or product but a relationship based on trust and familiarity. In return businesses will enjoy an earnings stream secured by loyalty of customers who have ‘bought into’ the brand. 6
  • 7. 7
  • 8. Most brand valuations models are classified into 2 categories a. Research based approach b. Purely financially driven approach Research based approach There are several brand equity models that use consumer data to assess the relative strength and performance of the brand. But the drawback of this is that it does not take into account any of the financial aspects of the brands. Thus it essentially does not take into consideration the future cash flows that the brand would generate which is the most essential reason for the existence of the brand. The research based methods use consumer loyalty and buying behavior that have an impact on the economic performance of the brand. All these models try to interpret and measure the consumer’s perception towards the brand. This includes various perceptive measures such as awareness, knowledge, familiarity, relevance, purchase considerations, preference, satisfaction and recommendation. But these methods do not take into consideration the effects of certain factors like R&D and the design of the brand. Thus they do not provide a clear link between specific market indicators and the financial performance of the brand. This is to say that even though there is a high brand loyalty and a high recall, it may not translate into high brand value. 8
  • 9. Financially driven approach 1. Cost based approaches This method defines the value of the brand as all the cost incurred to bring the brand to the current state. This is the sum of the developmental costs, marketing cost, advertising cost, sales cost and other promotional cost etc. This is not a very accurate method for valuing a brand because there is no direct relation between the costs incurred and the value added to the brand. Also for very old brands like Coca cola which has been in existence for over 100 years, calculating this cost would not be possible. 2. Comparable Approach Another approach of valuing a brand is on the basis of comparison. But this is very difficult as the reason for the existence of a brand is to create differentiation and thus there is no comparison possible. 3. Price Premium approach It is the value calculated as the net present value of the future price premiums that the brand can generate over unbranded and generic competition. But most brands are intended not only top charge a premium but also to secure future cash flows for the company by generating demand. The value generation of these brands is in securing future volumes rather than securing premium prices. This is a flawed method for products which do not have generic competition to which the premium price can be compared. 4. Economic use approach Approaches that are driven exclusively by brand equity measures or financial measures lack either the financial or the marketing component to provide a complete and robust assessment of the economic value of brands. The economic use approach, which was developed in 1988, combines brand equity and financial measures, and has become the most widely recognized and accepted methodology for brand valuation. It has been used in more than 3,500 brand valuations worldwide. The value of the brand is thus defined as the net present value of the future earnings generated by the brand. 9
  • 10. 10
  • 11. Interbrand’s Brand Valuation Methodology Measures the Measures that Measures the ability FINANCIAL PERFORMANCE BRAND STRENGTH ROLE OF BRAND organisation's raw portion of the of the brand to financial return to its decision to purchase secure the delivery investors that is attributal to of the expected Operating Profit = the brand. This is future earnings. It is Net Revenue - COGS exclusive of other reported on a 0-100 - Indirect Expenses aspects of the scale where 100 is product like price or perfect based on Capital Charge = feature evaluation across 10 Industry WACC dimentions of Brand Activation Interbrand’s approach is on the following 3 economic functions. This is the most adopted respected economic use approach and thus it forms the basis of our work in this part of the project • Brand’s function to create cost synergies • Brand’s function to generate demand for the product and services • Brand’s function to secure future demand and therefore reduce operative and financial risks. 11
  • 12. Interbrand’s method looks at the ongoing investment and management of the brand as a business asset. This method takes into account all of the many ways in which a brand touches and benefits its organization from attracting and retaining talent to delivering on customer expectations. The brand value obtained can be used to guide strategic brand management so that the businesses can make better and more informed decisions. There are 3 key aspects that contribute to the assessment; the financial performance of the branded products and services, the role of the brand in the purchase decision process and the strength o the brand. Interbrand’s measures the brand strength of a brand on 10 parameters such as Commitment, Protection, Clarity, Responsiveness, Authenticity, Relevance, Understanding, Consistency, Presence and Differentiation. i. Commitment: It is the measure of an organizations internal commitment or the belief in the brand. It is the extent to which the brand receives support in terms of time, influence and investment ii. Protection: This component examines how secure the brand is across various dimensions. These dimensions vary from legal protection to design, scale or geographical spread iii. Clarity: The brand’s value, positioning and proposition must be clearly informed and circulated within the organization, along with a clear view of its target audiences, customer insights and drivers. It is vital that those within the organization know and understand all of these elements, because everything that follows hinges on them. iv. Responsiveness: This component looks at a brand’s ability to adapt to market changes, challenges and opportunities. The brand should have a desire and ability to constantly evolve and renew itself. v. Authenticity: This component is about how soundly a brand is based on an internal capability. Authenticity asks if a brand has a defined heritage and a well-grounded value set, as well as if it can deliver against customers’ expectations. vi. Relevance: This component estimates how well a brand fits with customer needs, desires and decision criteria across all appropriate demographics and geographies. 12
  • 13. vii. Understanding: Not only should the customers recognize the brand but there must also be an in depth understanding of its distinctive qualities and characteristics, as well as those of the brand owners viii. Consistency: this measures the degree to which the brand is experienced without fail across all touch points and formats. ix. Presence: This measures the degree to which a brand feels omnipresent and how positively consumers, customers and opinion formers discuss it in both traditional and social media. x. Differentiation: This is the degree to which customers perceive the brand to have a positioning that is distinct from the competition 13
  • 14. 14
  • 15. Measurement of brand value (for detailed workings please check the excel sheets attached) • A variation of the Interbrand’s brand valuation model was used to calculate the brand value of HP and its 2 competitors Dell and IBM. • For the purpose of the research a questionnaire was designed and 50 respondents were surveyed. This was done to find out the role of branding index and the brand strength score (see annexure for the questionnaire). Financial Analysis • The annual reports of the parent companies of the 3 brands were analyzed to develop the Discounted Cash Flow model. • For the financial years ending 2008, 2009, and 2010 the figures were directly picked up from the audited financial statements and for the year ending 2011, data was extrapolated from the unaudited quarterly reports published. • The overall growth of the industry was taken from an Forrester industry report and keeping that as the base the assumed YoY growth rate for the next 5 years was arrived at. This growth rate was kept same for the 3 brands for the ease of comparison. • All expenses have been treated as a percentage of revenue while revenue, assets and current liabilities were treated as a function of the growth rate. • For extrapolating the expenses for the next 5 years the average value of the last 3 years have been taken into consideration. • The industry WACC was taken as the capital charge to arrive at the intangible earnings. • Total assets – Current Liabilities = Net Plant Property and equipments • (Net Plant Property and Equipments * Capital Charge) – NOPAT = Intangible earnings Year Rate of growth 2012 12% 2013 12% 2014 13% 2015 12% 2016 11% Terminal 5% 15
  • 16. Brand Index • The Brand index is the parameter which leads to purchase of a particular brand apart from price and feature. • A research was conducted where the respondents were asked to rate, on a scale of 1 to 5 where 1 is the lowest and 5 is the highest, IBM, HP and DELL on the 10 parameters on the Interbrand Valuation model mentioned above. • The mean scores for each parameter and for each brand have been taken and multiplied with weights. • 10% weight age have been assigned to each attribute. The weighted average total and subsequently the brand index have been prepared for each brand. • The above picture shows the position of each brand in the brand index. • The closer the value to 0 the more diversified it is and is a Brand. The closer to 100 more commoditized the products are. HP had a score of 61.52 which is close to the industry average (industry average is 62). Brand earnings = Intangible Earnings * Role of Brand Index 16
  • 17. Brand Strength • For calculating the brand strength, the sum total of all the rates for the brands have been taken. • Since brand strength is a relative measure the total of each attribute have been taken and accordingly, by calculating the average of the sum, weights have been assigned to each attribute. • The scores of each brand for each attribute have been calculated by multiplying the weights with the average values. • The sum total of all the attributes gives the brand strength score for the respective brands. • The discount rate is used to calculate the risk associated with the cash flows of the brand. The assumption has been taken that the industry average WACC would be the risk free rate. • The industry WACC that has been calculated taking into consideration the 3 brands is the rate at which the riskiness of the future cash flows for the Technology sector is the least. • The industry WACC has been taken as the average WACC of the 3 brands under consideration. Interbrand uses a proprietary algorithm which calculates the brand discounting factor from the brand strength score. • Here in our research, we have assumed that a brand strength score of 100 would entitle a discounting rate which is equivalent to the industry WACC. • The brand earnings were discounted with the brand WACC to arrive at the present value of the future cash flows with year 0 being 2011. Particulars Brand Strength Score WACC Industry 100 9.46% HP 60.95 15.52% IBM 61.77 15.31% DELL 59.88 15.80% 17
  • 18. Brand Valuation • All the present values of the future cash flows including the terminal cash flows were added to arrive at the value of the brand in the year 2011 Brands Value (as of 2011) (values in million) HP $23980.83 IBM $39980.23 DELL $557.48 IBM Forecasted 12% 12% 13% 12% 11% 2012 2013 2014 2015 2016 Total Net Revenues 114852 128634 145356.1 162799 180706.7 Cost of Sales 62827 70366 79513 89055 98851 Cost of Sales as a % of Revenue 55% Gross Margin 52025 58268 65843 73744 81856 R&D 7000.768 3551.713 4013.436 4495.048 4989.503 Cost of R&D as a % of Revenue 6.10% Depreciation 4409.666 4938.826 5580.873 6250.578 6938.141 Depreciation as a % of Revenue 3.84% Overheads 25679.56 28761.11 32500.05 36400.06 40404.07 Overheads as a % of revenue 22.36% EBITA 14935 21016 23748 26598 29524 Applicable Taxes 3734 5254 5937 6650 7381 NOPAT 11201 15762 17811 19949 22143 Total Assets 142314.2 159391.9 180112.8 201726.4 223916.3 Current Liabilities 50880.97 56986.69 64394.96 72122.35 80055.81 NET PPE 91433.22 102405.2 115717.9 129604 143860.5 Capital Charge 8595 9626 10877 12183 13523 Intangible Earnings 2606 6136 6934 7766 8620 Role of Branding Index Brand Earnings 1606.60 3782.27 4273.96 4786.84 5313.39 Brand Strength Score Brand Discount Rate Discounted Brand Earnings 1393.289 2844.58 2787.595 2707.576 2606.374 Terminal Growth Rate 26544.06 Brand Value 39980.29 18
  • 19. HP Forecasted 12% 12% 13% 12% 11% 2012 2013 2014 2015 2016 Total Net Revenues 142050 159096 179778.9 201352 223501.2 Cost of Sales 108053 121019 136752 153162 170010 Cost of Sales as a % of Revenue 76.07% Gross Margin 33997 38077 43027 48190 53491 R&D 3685.018 987.7843 1116.196 1250.14 1387.655 Cost of R&D as a % of Revenue 2.59% Depreciation 3601.114 4033.248 4557.57 5104.479 5665.972 Depreciation as a % of Revenue 2.54% Overheads 14872.58 16657.29 18822.74 21081.47 23400.43 Overheads as a % of revenue 10.47% EBITA 11839 16399 18531 20754 23037 Applicable Taxes 2368 3280 3706 4151 4607 NOPAT 9471 13119 14825 16604 18430 Total Assets 150521.3 168583.8 190499.7 213359.7 236829.3 Current Liabilities 61971.12 69407.66 78430.65 87842.33 97504.99 NET PPE 88550.16 99176.18 112069.1 125517.4 139324.3 Capital Charge 8324 9323 10534 11799 13096 Intangible Earnings 1147 3797 4290 4805 5333 Role of Branding Index Brand Earnings 705.8212 2335.624 2639.256 2955.966 3281.123 Brand Strength Score Brand Discount Rate Discounted Brand Earnings 610.9948 1750.204 1712.024 1659.857 1594.911 Terminal Growth Rate 15918.79 Brand Value 23980.83 DELL Forecasted 12% 12% 13% 12% 11% 2012 2013 2014 2015 2016 Total Net Revenues 71562 80150 90569.39 101438 112595.9 Cost of Sales 58505 65525 74044 82929 92051 Cost of Sales as a % of Revenue 81.75% Gross Margin 13058 14624 16526 18509 20545 R&D 796.616 892.21 1008.197 1129.181 1253.391 Cost of R&D as a % of Revenue 1.11% Depreciation 815.5285 913.3919 1032.133 1155.989 1283.148 Depreciation as a % of Revenue 1.14% Overheads 8520.32 9542.759 10783.32 12077.32 13405.82 Overheads as a % of revenue 11.91% EBITA 2925 3276 3702 4146 4602 Applicable Taxes 585 655 740 829 920 NOPAT 2340 2621 2962 3317 3682 Total Assets 51372.62 57537.33 65017.19 72819.25 80829.37 Current Liabilities 27866.75 31210.76 35268.16 39500.34 43845.38 NET PPE 23505.87 26326.57 29749.03 33318.91 36983.99 Capital Charge 2210 2475 2796 3132 3476 Intangible Earnings 131 146 165 185 205 Role of Branding Index Brand Earnings 78.84535 88.30679 99.78667 111.7611 124.0548 Brand Strength Score Brand Discount Rate 68.09007 65.85816 64.26814 62.16151 59.5871 Discounted Brand Earnings Terminal Growth Rate 579.5523 Brand Value 557.4842 19
  • 20. 20
  • 21. Inferences and Recommendations HP • HP continues to evolve from a product to a services brand. • In the course of its evolution HP needs to show that the innovation it is known for in its hardware will be replicated in its new offers. • The decision/ news that HP is planning on selling off its flagship PC, Laptop and Smart Phones divisions has resulted in a comparatively low Brand strength score to its competitor IBM. This in turn in the mind of the respondents the riskiness of the cash flows has increased • HP in its new communication has to ensure that even with the sale of its flagship divisions and subsequent foray into the services and software division it will still be able to maintain its quality and innovativeness that made it a market leader in the hardware segment. • HP can adopt the strategy of following the market leader as it can emulate the strategies that IBM followed to become the world’s most valuable brand next only to Coca Cola. IBM • IBM leads the pack with the brand value of almost $40 billion which shows that IBM’s evolution from hardware to service to knowledge to innovation has been successful. • IBM’s focus on emerging economies has allowed to tap into a goldmine by providing the infrastructure to its developing clients • IBM’s gamble to go for a social media initiative has leveraged its brand strength component resulting in a comparatively higher brand strength score. • IBM should continue with its strategic acquisitions policy as it leads to incorporation of best practices, intellectual property rights and higher revenue in the organization. • IBM has a low score in the commitment category, shows that the organization should incorporate the brand as it is perceived by the consumers in its operational execution and decision making. This will help IBM stay true to its positioning statement “Lets Build a smarter Planet” DELL • DELL in the recent years has been trying to move away from its market oriented policies and move into brand building. • DELL has lost its dominance in the cloud computing segment to NEC and Fujitsu but still DELL continues to do some exiting work in the social media • DELL’s low score in both role of brand and brand strength shows that DELL is considered more of a product than a brand. • DELL has to an aggressive stance in its communication to its customers to ensure that its consumers start recognizing DELL as a brand rather than a product as it is the brand which will ensure its future cash flows, rather than the product as they can be duplicated and made obsolete by the competitors. 21
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  • 23. Questionnaire Please select "only" one option per brand * Required Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "commitment" *Commitment - the extent to which the brand receives support in terms of time, influence and investment 1 2 3 4 5 IBM HP DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "protection" *Protection - examines how secure a brand is across a number of dimensions (legal protection, proprietary ingredient, design, scale or geographic spread) 1 2 3 4 5 IBM HP DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "clarity" *Clarity - measures the degree to which the brand is truly dedicated to understanding and defining their customer 1 2 3 4 5 IBM HP 23
  • 24. 1 2 3 4 5 DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "responsiveness" *Responsiveness - the brand's ability to adapt to market changes, challenges and opportunity 1 2 3 4 5 IBM HP DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "authenticity" *Authenticity - if a brand has a defined heritage and a well grounded value set as well as if it can deliver against customer's expectations 1 2 3 4 5 IBM HP DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "relevance" *Relevance - how well a brand fits with the customer's needs, decision and decision criteria across all appreciate demographics and geographies 1 2 3 4 5 IBM HP 24
  • 25. 1 2 3 4 5 DELL Rate the following companies on a score of 1-10 (1 being the lowest and 10 being the highest) for "presence" *Presence - the degree of how positively consumers, customers and opinion formers discuss it in both traditional and social media 1 2 3 4 5 IBM HP DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "understanding"*Understanding - in-depth understanding of the brand distinctive quality and charecteristics 1 2 3 4 5 IBM HP DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "consistency" *Consistency - the degree to which a brand is experienced without fail across all touch- points and formats 1 2 3 4 5 IBM HP 25
  • 26. 1 2 3 4 5 DELL Rate the following companies on a score of 1-5 (1 being the lowest and 5 being the highest) for "differentiation"*Differentiation - the degree to which customers perceive the brand to a positioning that is distinct to its competition 1 2 3 4 5 IBM HP DELL Submit 26
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